ممثل مبيعات Jobs in Riyadh

About the Business Development Executive Role

mhzzam is seeking a motivated and results-driven Business Development Executive to join our team in Riyadh, Saudi Arabia. This full-time position offers an opportunity for an ambitious individual with a passion for sales and marketing to contribute to our company's growth. The ideal candidate will be instrumental in identifying new business prospects, nurturing client relationships, and driving revenue through strategic sales initiatives.

Key Responsibilities

• Generate and qualify new business opportunities within the target market.
• Build and maintain strong, long-lasting relationships with potential and existing clients.
• Conduct professional meetings and effectively present the agency's services to prospective clients.
• Prepare compelling proposals, negotiate contract terms, and successfully close deals.
• Collaborate closely with internal teams to ensure a seamless and positive client onboarding experience.
• Consistently achieve monthly and quarterly sales targets and objectives.

Qualifications and Requirements

• Must be a Saudi National (Male or Female).
• Minimum of 1 year of experience in Business Development, Sales, or a closely related field.
• Previous experience within a Marketing Agency is highly preferred.
• Demonstrated strong negotiation, persuasion, and communication skills.
• Possess a good understanding of marketing and digital marketing services.
• Proven ability to identify business opportunities, generate leads, and close sales.
• Must be self-motivated, proactive, and target-oriented.
• Experience within the Saudi market and the marketing industry is highly preferred.

Required Skills

• Business Development
• Sales
• Negotiation
• Persuasion
• Communication
• Marketing
• Digital Marketing
• Lead Generation
• Client Relationship Management

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role is part of the mhzam team.

About the Role

Nice One is looking for an enthusiastic and customer-centric Sales Associate to join their retail team in Khamis Mushait. This role plays a key part in driving in-store sales, delivering excellent customer service, and supporting daily store operations to achieve revenue and customer satisfaction goals. The role requires a proactive approach to customer service and contributing to the overall store performance.

Key Tasks and Responsibilities

• Proactively greet and engage with customers to understand their needs, showcase products, explain features, and recommend suitable solutions to successfully close sales.
• Achieve individual and store sales targets by increasing conversion rates, average transaction value, and maximizing units per transaction.
• Provide outstanding customer service by responding promptly to inquiries, professionally handling returns and complaints, and ensuring necessary follow-up to guarantee customer satisfaction and encourage repeat business.
• Maintain up-to-date product knowledge, including current promotions, pricing, and new arrivals, to support effective selling and upselling techniques.
• Process sales accurately and efficiently using the Point of Sale (POS) system, handling cash and electronic payments according to company procedures, and ensuring the security of all transactions.
• Support product visual merchandising standards by replenishing stock, organizing displays, and ensuring the sales floor remains clean, safe, and inviting at all times.
• Assist with inventory management activities, including receiving shipments, conducting stock counts, and reporting any discrepancies to store management.
• Actively participate in store meetings, training sessions, and product briefings to continuously enhance selling skills and product knowledge.
• Collaborate effectively with colleagues and management to support in-store promotions and events and foster a positive work environment.
• Strictly adhere to all company policies, loss prevention procedures, and health and safety guidelines.

Qualifications and Requirements

• High school diploma or equivalent is required.
• A minimum of one year of experience in retail or sales requiring direct customer interaction is preferred; however, recent graduates with strong customer service skills are encouraged to apply.
• Must possess legal authorization to work in the Kingdom of Saudi Arabia.

Required Skills

• Excellent verbal communication and active listening skills to effectively engage with customers and build rapport.
• A strong customer-centric orientation with a commitment to delivering a positive shopping experience.
• Proficiency in basic arithmetic and cash handling, with comfort in using POS systems and mobile devices for sales transactions.
• Ability to work effectively in a fast-paced retail environment, manage multiple customers simultaneously, and prioritize tasks efficiently.
• Proven teamwork capabilities with a collaborative mindset and a willingness to support colleagues and store initiatives.
• Meticulous attention to detail, punctuality, and reliable attendance.
• Flexibility to work various shifts, including weekends and holidays, as required by store schedules.
• Proficiency in Arabic and basic communication in English is preferred.

Additional Information

This is a full-time position. The work location is Khamis Mushait, and the company operates within the Riyadh region of Saudi Arabia. Nice One is committed to creating an inclusive work environment and welcomes applications from all qualified candidates, providing reasonable accommodations during the recruitment process upon request.

About the Role

Infobip is a global leader in cloud communication solutions, shaping how over 80% of the world connects and communicates. As an MM Account Executive (Saudi Squad), you will be a key individual contributor within our regional structure, reporting directly to the Head of New Business. Your primary mission is to drive significant new business growth by selling Infobip's innovative products and services to Small and Medium-sized Businesses (SMB) and Mid Market clients within your designated territory. This role is crucial in building long-term, valuable partnerships and ensuring robust sales execution, supported by meticulous CRM management. This is an opportunity to join a high-performing, collaborative sales environment where you can make a measurable impact and drive new business growth.

Key Responsibilities

• Qualify incoming leads and manage the complete sales cycle to successfully close Tier 2 clients.
• Sell a defined subset of Infobip's products or services directly or through partners within your assigned account list.
• Collaborate effectively with internal specialists to design and deliver comprehensive, tailored solution proposals.
• Develop and present compelling value propositions that directly address specific customer needs and challenges.
• Manage all sales activities, including accurate forecasting, strategic account planning, resource allocation, and diligent pipeline tracking.
• Negotiate pricing and contractual agreements to achieve successful deal closures.
• Maintain and grow client relationships in partnership with Mid-market Account Managers, including identifying cross-selling opportunities and supporting complex renegotiations.
• Ensure accurate and timely updates within the CRM system to accurately reflect sales progress, customer interactions, and account status.

Qualifications and Requirements

• Proven experience in B2B sales, with a demonstrated ability to manage full-cycle sales processes from lead generation to closing.
• A track record of successfully qualifying leads and closing deals within the SMB or mid-market segments.
• Strong negotiation skills and practical experience in handling contractual discussions and agreements.
• The ability to develop structured account strategies and manage sales forecasting with accuracy.
• Comfort and proficiency in collaborating with cross-functional stakeholders and subject matter specialists.
• A structured, disciplined, and detail-oriented approach to CRM management and pipeline tracking.

Required Skills

• B2B Sales
• Full-Cycle Sales Processes
• Lead Qualification
• Deal Closing
• SMB and Mid-Market Segment Expertise
• Negotiation Skills
• Contractual Discussions
• Account Strategy Development
• Sales Forecasting
• Collaboration with Cross-Functional Stakeholders
• CRM Management
• Pipeline Tracking
• Fluent English (Written and Spoken)

Work Environment and Location

This is a Full-time position. The role requires 5-10 years of experience. The position is based in Riyadh, Saudi Arabia. Infobip offers flexible work arrangements, combining in-person collaboration with remote work and flexible hours, prioritizing work-life balance and well-being. Career mobility is encouraged through internal opportunities, upskilling, and mentorship programs, alongside robust professional development and training. International mobility options are also available. Infobip is committed to fostering an inclusive workplace built on diverse backgrounds, perspectives, and talents, and is an equal-opportunity employer.

About the Role

Infobip, a global leader in cloud communication solutions operating with an AI-first mindset, is seeking a motivated Account Executive to join its Saudi Squad in Riyadh. This pivotal role involves owning the end-to-end sales cycle to drive sustainable revenue growth. The Account Executive will work with prospects and customers to understand their business challenges and position Infobip's full-stack cloud communication platform as a long-term value driver. This position is for an individual driven by ownership, impact, and building lasting client relationships within a collaborative sales team.

As part of Infobip, you will contribute to a global organization with over 75 offices worldwide, shaping the future of digital communication. Collaboration with product, marketing, and support teams is essential to ensure outstanding customer outcomes and foster an environment of curiosity, passion, and collaboration.

Key Responsibilities

• Develop and execute strategic sales plans to achieve and exceed assigned revenue targets.
• Identify, qualify, and progress new business opportunities using effective prospecting techniques.
• Conduct in-depth needs analysis to understand customer challenges and map them to Infobip's product portfolio.
• Prepare and deliver persuasive sales presentations and product demonstrations.
• Manage the full sales cycle, from initial engagement through contract negotiations and deal closure.
• Collaborate cross-functionally with product, marketing, and support teams to ensure smooth customer onboarding and high satisfaction.
• Monitor industry trends, market dynamics, and competitor activity to identify opportunities and refine sales strategies.
• Address client objections and concerns using structured problem-solving and critical thinking.
• Build and maintain strong, long-term relationships with key decision-makers and stakeholders.
• Maintain accurate sales forecasts and ensure up-to-date opportunity data in the CRM system.

Qualifications and Requirements

• Proven experience as an Account Executive or in a comparable sales role, with a strong preference for experience in SaaS or the telecommunications industry.
• Strong commercial acumen with a solid understanding of business drivers and demonstrated ability in value-based selling.
• Excellent negotiation and persuasion skills, with a track record of successful contract negotiations.
• Strong critical thinking and problem-solving capabilities, particularly within complex sales environments.
• Ability to collaborate effectively across different functions and drive alignment toward shared organizational goals.
• Good understanding of industry dynamics relevant to Infobip's communication solutions.
• Confident objection-handling skills and the ability to navigate multi-stakeholder sales processes effectively.
• Solid product knowledge or the demonstrated ability to quickly learn and articulate the value of technical solutions.
• Proficiency in various sales prospecting techniques, tools, and CRM systems.
• Experience with solution-selling methodologies is essential.
• Experience selling complex, multi-product platforms or enterprise solutions is highly desirable.
• Background in managing long sales cycles involving multiple decision-makers is a plus.

Required Skills

• Sales Strategy & Execution
• Revenue Growth & Target Achievement
• Business Challenge Identification
• Value Driver Articulation
• Customer Outcome Focus
• Ownership & Impact
• Client Relationship Management
• Strategic Sales Planning
• Prospecting Techniques
• Needs Analysis
• Product Portfolio Understanding
• Sales Presentations & Demonstrations
• Contract Negotiation & Deal Closure
• Cross-functional Collaboration
• Customer Satisfaction
• Industry Trend Analysis
• Market Dynamics Awareness
• Competitor Activity Monitoring
• Sales Strategy Refinement
• Objection Handling
• Problem Solving
• Critical Thinking
• Key Decision-Maker Engagement
• Stakeholder Management
• Sales Forecasting
• CRM Systems Proficiency
• Commercial Acumen
• Business Driver Understanding
• Value-Based Selling
• Persuasion Skills
• Complex Sales Environment Navigation
• Alignment Towards Shared Goals
• Industry Dynamics Knowledge
• Multi-Stakeholder Sales Process Management
• Product Knowledge Acquisition
• Technical Solution Positioning
• Solution Selling Methodologies

Work Environment and Details

This is a full-time position for an Account Executive (Saudi Squad) based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience.

We are looking for two Saudi female sales representatives to work in our branch inside the mall ✨ • Enthusiastic personality and high energy • Experience in attracting customers and high-end dealing • Skill in selling and persuading the customer • Interest in fashion and trends • Commitment, good appearance, and handling • There is an exciting target and additional rewards above the salary 🚀

A shoe seller is required to work in a specialized store with previous experience, where he will be responsible for welcoming customers and providing professional advice on the products that suit their needs and tastes. The role requires arranging and displaying goods in an attractive manner, maintaining the cleanliness and organization of the store, in addition to conducting sales and payments efficiently. The ideal candidate must possess excellent communication skills and experience in the retail field, with the ability to work as part of a team and achieve the required sales targets.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dynamic and results-oriented Executive-Event Sales professional to join their team. This full-time, non-management position is based in the Financial District of Riyadh and plays a crucial role in driving event sales and ensuring exceptional guest experiences. As an Executive-Event Sales, you will be instrumental in contacting potential clients, utilizing effective sales techniques to maximize revenue, and fostering strong guest loyalty. You will also be responsible for handling reservation requests, resolving guest inquiries, and contributing to the overall success of the Sales & Marketing department.

Key Responsibilities

• Contact appropriate individuals or departments, such as Sales, Data Administration, or Accounting, to resolve guest calls, requests, or problems.
• Employ sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.
• Determine and provide complimentaries to guests as gifts for their patronage, such as rewards points, show tickets, or gift certificates.
• Promote awareness of the W Hotels brand image both internally and externally.
• Process requests for redeeming Marriott Rewards points.
• Process all reservation requests, changes, and cancellations received via phone, fax, or mail.
• Enter Marriott Rewards information into appropriate software when taking guest reservations.
• Answer, record, and process all guest calls, requests, questions, or concerns.
• Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, and faxing.
• Assist management in training and motivating employees, serving as a role model.
• Ensure adherence to all company policies and procedures, maintaining a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Speak with others using clear and professional language, preparing and reviewing written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, supporting the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Monitor the performance of others to ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• A minimum of 2 years of related work experience is required.
• No supervisory experience is required for this role.

Required Skills

• Proficiency in sales techniques and up-selling.
• Ability to promote brand awareness and maintain professional appearance.
• Skilled in reservation processing and guest relations.
• Competence in performing general office duties.
• Experience in training and motivating others.
• Understanding and adherence to company policies and procedures.
• Commitment to maintaining confidentiality and protecting company assets.
• Excellence in upholding guest service standards.
• Strong communication skills, including clear and professional language and telephone etiquette.
• Ability to prepare and review accurate and complete written documentation.
• Aptitude for developing and maintaining positive working relationships and teamwork.
• Effective active listening and problem-solving abilities.
• Capability in performance monitoring and ensuring quality expectations.

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote. The position is part of the Sales & Marketing job category.

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. W Hotels operates with the mission to "Focus on the extraordinary, expand the limitless." They embrace vibrant experiences, welcome novelty, and maintain an open mindset. Their trend-setting attitude and daring spirit are their essence, and the driving force behind redefining the global luxury hotel standard. The "On Demand/On Time" culture and service philosophy encourage them to serve every guest with passion. If you possess a unique vision and innovative spirit, and embrace the possibilities of the future, you are welcome to join W Hotels and showcase your innate talent. Joining W Hotels means joining the extraordinary brand portfolio of Marriott International. From here, unleash your personal value, pursue life's goals, integrate into an excellent international team, and showcase your true style.

We are looking for a professional perfume seller to join the team, where you will be responsible for providing specialized consultations to clients to choose the appropriate perfumes and achieve the required sales targets. Tasks include: presenting and marketing a diverse range of men's and women's perfumes, providing excellent customer service and building long-term relationships with clients, managing inventory and organizing displays in an attractive manner, and keeping up with the latest trends in the world of perfumes to provide accurate advice. The ideal candidate must have excellent communication skills and previous experience in sales or cosmetics, with the ability to work in a fast-paced environment and achieve desired results.

About the Role

Transmed is seeking a Senior Sales Executive to manage and develop its e-commerce channel. This role is based in Riyadh, Saudi Arabia, and is critical for ensuring the effective distribution of consumer products through online channels. The primary objective is to achieve sales targets within the e-commerce landscape by fostering strong relationships with e-retailers and driving business development initiatives. This position is exclusively for Saudi Nationals.

Key Responsibilities

• Manage all e-retailer account relationships to ensure efficient distribution of consumer products through effective online execution, achieving sales targets in the e-commerce channel.
• Maintain strategic business relationships with key customer stakeholders to foster collaboration and achieve company objectives.
• Proactively identify business-building opportunities on e-retailer platforms and present them internally for consideration.
• Gain early insight into key developments and trends within customer accounts to drive business growth.
• Identify opportunities for process improvements and propose solutions to enhance operational efficiencies.
• Ensure monthly updates of customer scorecards to identify key insights and drive improvements in KPIs, sharing these internally and externally.
• Oversee the collection of receivables from e-retailers within agreed payment terms to maintain healthy company cash flow.
• Process all necessary documentation for e-retailers, including account opening requests, payment terms, and Goods Receipt Voucher (GRV) requests.
• Negotiate and secure budgets from category managers to support participation in customer events aimed at increasing brand sales.
• Develop and execute initiatives across assigned e-retailers in alignment with the quarterly deployment plan and agreed calendars of events.
• Create campaign briefs that clearly outline detailed execution plans for flawless implementation.
• Track the execution of all visibility elements agreed upon in Transmed's Joint Business Plans with customers across all e-retailers.
• Identify and communicate execution gaps versus agreements with e-retailers to customers, working collaboratively to address issues and implement corrective actions.
• Analyze the performance of each campaign and initiative using data received from e-retailers to measure success, and share learnings and insights with relevant stakeholders.

Qualifications and Requirements

• Bachelor's Degree in Marketing or a related Business field.
• Previous experience in E-commerce is a mandatory requirement.
• 3-5 years of experience in Sales within the FMCG or Foodservice sectors is a mandatory requirement.
• Proficiency in the English language is a mandatory requirement.

Required Skills

• E-commerce
• Sales
• FMCG
• Foodservice
• Customer Relationship Management
• Business Development
• Negotiation
• Data Analysis
• Process Improvement

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves managing e-commerce channels and requires interaction with e-retailers.

About the Role

W Hotels, part of Marriott International, is seeking an Assistant Sales Manager to join their team in Riyadh, Saudi Arabia. This managerial position plays a pivotal role in driving sales opportunities, building lasting client relationships, and achieving sales targets within Riyadh's vibrant financial district hospitality market. The ideal candidate will contribute to managing daily sales activities with a strong focus on long-term, value-based client engagement.

Role Responsibilities

• Assist in prospecting and processing sales opportunities to increase revenue and business growth.
• Ensure all business is converted properly and timely to facilitate seamless service delivery.
• Support leading all daily sales activities, with a strategic focus on cultivating long-term, value-based client relationships.
• Achieve personal sales goals and contribute to the overall sales objectives of the property.
• Collaborate effectively with off-site sales channels to ensure coordinated and integrated sales efforts, avoiding duplication.
• Build and foster relationships with existing and new clients through active participation in sales calls, entertainment, site tours, and trade shows.
• Develop relationships within the local community to expand the client base and identify new sales opportunities.
• Assist in managing and developing relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective information to the event management team.
• Participate in sales calls with the sales team to acquire new business and close deals.
• Support the operational aspects of booked business, including proposal preparation, contract writing, and client correspondence management.
• Identify new business opportunities to meet personal and property revenue goals.
• Understand the competitive landscape, including competitor strengths and weaknesses, economic trends, and supply and demand dynamics, to effectively position W Hotels.
• Assist in closing opportunities that are most suitable for the property based on market conditions and specific needs.
• Gain a deep understanding of the property's key target customers and their service expectations, and provide tailored business solutions.
• Support the company's service and relationship strategy, fostering customer loyalty through exceptional service experiences.
• Service existing accounts to increase share of business.
• Consistently implement and support the company's customer service standards.
• Provide excellent customer service in line with the company's daily service fundamentals.
• Set a positive example for customer relations and interactions.
• Interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience Required

• A two-year university degree from an accredited institution in Business Administration, Marketing, Hotel and Restaurant Management, or a related field, plus two years of experience in sales and marketing or a related professional field.
• Alternatively, a four-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field with no prior work experience required.

Key Skills

• Sales
• Marketing
• Customer Relationship Management
• Business Development
• Event Management

Job Details

This is a full-time, managerial position. The work location is in the financial district of Riyadh, Saudi Arabia. The role requires 2-5 years of experience.

Marriott International is committed to providing equal employment opportunities and is strongly committed to fostering a diverse and inclusive work environment. We welcome everyone and provide equal opportunities, celebrating the unique backgrounds of our partners. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable laws.

A real estate marketer is required, with experience in marketing apartments for rent, with the ability to communicate effectively with clients and understand their real estate needs. The position requires excellent negotiation and relationship management skills, as well as a good knowledge of the local real estate market and property prices. The ideal candidate should have the ability to use social media and digital marketing to promote properties and achieve the required sales goals.

The Princesses House announces the availability of a job opportunity to work in the pharmacy department Job Duties - - Customer service and reception - Follow up on the availability of items and maintain the cleanliness of the department - Cooperate with the work team to achieve the best service Employment Conditions - - Holds a pharmacy degree or has previous experience in the field of pharmacy - Politeness and good dealing with customers - Commitment and discipline in working hours - Ability to work within a team Work Advantages - - Working hours are 8 hours - One day off per week - A distinguished work environment and an opportunity for professional development

About the Role

Motaded Consultancy is seeking a Customs Specialist to join its team in Riyadh, Saudi Arabia. This full-time, on-site position is focused on driving business growth through client acquisition and securing customs clearance and freight contracts across air, land, and sea. The role is integral to building a sustainable client base of import and export companies, contributing directly to the company's success.

The position involves managing the entire sales cycle, from initial inquiry to contract closure. It requires a thorough understanding of customs procedures, logistics, and the regulatory framework in Saudi Arabia. The Customs Specialist will be responsible for developing and maintaining a sales pipeline, achieving targets, and monitoring market trends to identify new opportunities.

Key Responsibilities

• Attract new clients for air, land, and sea freight services and secure signed customs clearance contracts.
• Manage the complete sales cycle, including inquiry, introductory meetings, quotation preparation, contract negotiation, and service commencement.
• Prepare competitive quotations and negotiate terms with clients to achieve contract closure.
• Develop and manage a renewable sales pipeline, consistently meeting monthly and quarterly sales targets.
• Cultivate and expand relationships with import/export companies and freight and transport companies within the region.
• Monitor market and competitor activities to identify emerging opportunities in the freight and customs clearance sector.
• Submit regular reports detailing client status, deal progression, and sales performance.

Qualifications and Experience

• A minimum of 5 years of proven experience in customs clearance, freight sales, or logistics sales.
• In-depth knowledge of customs procedures, transport procedures, and pricing structures for customs services.
• Familiarity with the FASAH platform, ZATCA (Zakat, Tax and Customs Authority) procedures, and the SABER platform, including conformity certificate requirements for imported goods.
• Proficiency in understanding Incoterms, HS Code classification, and essential shipping documents such as bills of lading, certificates of origin, commercial invoices, and packing lists.
• Knowledge of bonded warehouses and key Saudi ports and border crossings.
• Established relationships with import/export companies and freight and transport companies.

Required Skills

• Professional negotiation, persuasion, and presentation skills.
• Demonstrated history of achieving sales targets and closing contracts.
• Fluency in Arabic is essential.
• Proficiency in English for effective communication with international agents and freight companies.
• Strong understanding of customs clearance processes and freight sales strategies.
• Expertise in sales cycle management, from lead generation to closing.
• Proficiency in quotation preparation and pricing strategies.
• Ability to manage and grow a sales pipeline and achieve targets.
• Excellent relationship-building and networking capabilities.
• Skills in market monitoring and competitor analysis.
• Proficiency in reporting and performance tracking.

Work Details

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The compensation includes a fixed base salary plus commission on closed contracts. The required experience for this role is between 5 to 10 years.

A real estate marketer is required to join the team with experience in marketing and selling residential and commercial properties, and communicating with potential clients to present available options and complete sales and rental transactions. The suitable candidate must possess excellent communication skills and the ability to build strong relationships with clients, in addition to a good knowledge of the local real estate market and the regulations related to real estate. They will be responsible for preparing presentations, organizing property viewings, following up with clients, and achieving the specified sales targets.

About the Role

Sanofi is seeking a Customer Experience Specialist to join its General Medicines team. This full-time position is based in Riyadh and Jeddah, Saudi Arabia, and requires 5-10 years of experience. The role is instrumental in driving customer satisfaction and sales performance while ensuring compliance and identifying strategies to enhance the customer journey. The specialist will contribute to transforming healthcare delivery for chronic and specialty conditions, focusing on outcomes in diabetes, transplant, and immunology.

Sanofi is an R&D-driven, AI-powered biopharma company focused on improving lives and delivering growth through its understanding of the immune system and an innovative pipeline of medicines and vaccines.

Key Responsibilities

• Execute the Customer Journey & Experience strategy within the assigned area, aligning with business unit objectives to deliver exceptional customer experiences.
• Serve as the primary point of contact for product information and brand messaging, engaging healthcare professionals through physical and virtual meetings across multiple channels.
• Build dynamic customer profiles and segmentation based on digital habits and preferences, coordinating with Customer Support Leaders to develop tailored engagement plans for key prescribers.
• Orchestrate hybrid and omnichannel campaigns, leveraging digital tools to improve customer engagement and achieve sales targets.
• Implement and monitor individual customer journeys in collaboration with cross-functional teams, Centers of Excellence, and headquarters to drive continuous improvement.
• Maintain territory coverage plans and keep customer information systems up to date in compliance with Sanofi procedures.
• Support knowledge transfer to new team members on product knowledge, medical information, and territory management.

Qualifications and Requirements

• Bachelor's degree in Pharmacy is required.
• Proven track record in customer-facing roles within pharmaceutical or healthcare settings, demonstrating ability to drive sales performance and customer satisfaction.
• Experience in customer journey and experience strategy implementation.
• Experience in managing product information and brand messaging.
• Experience in building customer profiles and segmentation.
• Experience in developing engagement plans.
• Experience in orchestrating omnichannel campaigns.
• Experience in leveraging digital tools for customer engagement.
• Experience in achieving sales targets.
• Experience in implementing and monitoring customer journeys.
• Experience in maintaining territory coverage plans and customer information systems.
• Experience in supporting knowledge transfer to new team members.

Required Skills

• Exceptional influencing and communication skills.
• Strong collaborative team player with an agile mindset.
• Ability to work effectively across teams without direct reporting lines.
• Strong digital and analytical capabilities.
• Ability to translate data insights into actionable strategies.
• Proficiency with CRM systems and digital engagement platforms.
• Demonstrated agile ways of working with a proactive attitude.
• Focus on team success over individual achievement.
• Openness to giving and receiving feedback.
• Strong learning agility and growth orientation.

Work Environment and Location

This is a full-time position located in Riyadh and Jeddah, Saudi Arabia. Sanofi is committed to shaping the future of care for chronic and complex conditions, driving meaningful impact at a global scale. The company offers a digital- and AI-powered business environment that rethinks how work is done. This role provides opportunities for career development across functions and regions within a collaborative culture that fosters diversity, equity, and inclusion.