Bank Teller Jobs in Riyadh

Car services company announces job vacancies for the position:
• Customer Service Representative (Women)

• Customer Service Representative (Men)

📍 Work Location: Al-Aqiq Neighborhood

📌 Work is in-person

Job Details:
• Salary between 4000 - 4500
• Number of working days: 5 days per week
• Weekly vacation: Two fixed days

• Work System: Rotating shifts (morning and evening) rotated among employees monthly

Conditions:
• The applicant must be a Saudi national
• Commitment to attendance and discipline at work
• Excellent communication and customer service skills
• Ability to work under pressure

• Flexibility to work in shifts

We strive to attract a customer service specialist to join our team, to contribute to providing a distinguished experience for patients and clients across all communication channels, in accordance with quality standards and the policies of the Ministry of Health.

🎯 Job Objective:
To provide high-quality service to clients of the medical center through reception and call center, ensuring a professional experience that contributes to increasing customer satisfaction and improving operational efficiency at the branches.

Job Responsibilities:

• Welcoming clients and directing them to the appropriate services
• Managing appointments (booking - modification - cancellation) via phone or in-person
• Responding to client inquiries and providing accurate information about medical services
• Following up on complaints and feedback and transferring them to the relevant authorities
• Coordinating with medical and administrative teams to ensure smooth workflow
• Updating client data and accurately using appointment systems and CRM
• Adhering to privacy policies and patient rights and operational quality standards

Requirements:

• High communication skills and professionalism in dealing
• Proficiency in using computers and customer service systems
• Ability to work under pressure and organize tasks
• Previous experience in customer service or the medical sector is preferred
• Availability and commitment to working hours

✨ Benefits:

• Professional work environment
• Career development opportunities
• Incentives and rewards based on performance

• Receiving customer calls and messages and responding to them.
• Following up on orders and shipping status and coordinating with the relevant departments.
• Handling complaints and issues and finding appropriate solutions.
• Maintaining customer satisfaction and building a professional relationship with them.

• [Jadwa Recruitment Company] announces the availability of a job vacancy for the position of Customer Service Officer, to work within its team in [Riyadh/Dammam].
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• Job Responsibilities:
• • Receiving customer inquiries and responding professionally.
• • Handling complaints and working to resolve them according to company policies.
• • Providing accurate information about services and products.
• • Documenting customer data and following up on requests.
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• Qualifications and Requirements:
• • A minimum of a high school diploma (preferably a diploma or bachelor's degree).
• • Excellent communication skills and politeness in conversation.
• • Proficiency in using computers.
• • Ability to work within a team and handle work pressure.
• • Seriousness and commitment to work.
• Benefits of the Job:
• • A motivating work environment.
• • Attractive salaries and incentives.
• • Medical insurance.
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Tasks and Responsibilities:

• Receiving customer inquiries via phone, chat, and email.

• Executing, modifying, and canceling hotel and apartment reservations.

• Following up on customer requests and ensuring reservations are completed correctly.

• Handling complaints and resolving issues in a professional and timely manner.

• Coordinating with service providers and travel companies as needed.

• Updating customer and reservation data within the system.

• Achieving customer satisfaction and maintaining service quality.

Required Qualifications:

• Saudi nationality.

• Diploma or bachelor's degree (preferably in tourism, management, or a related field).

• Previous experience in customer service or reservations is an added advantage.

• High communication and customer service skills.

• Proficiency in using computers and electronic systems.

• Ability to work under pressure and manage time effectively.

• Good command of the English language is preferred.

Required Skills:

• Politeness and good manners.

• Quick response and problem-solving.

• Accuracy and attention to detail.

• Ability to work within a team.

• Basic persuasion skills.

Working Hours:
Shifts / full-time as per operational needs.

Benefits:

• Competitive salary.

• Incentives and rewards.

• Professional work environment.

• Opportunities for career development and continuous training.

• Respond to patient inquiries and assist with scheduling appointments.
• Provide information about services and address any concerns.
• Maintain accurate records of patient interactions and transactions.
• Collaborate with dental staff to ensure smooth patient flow and experience.

• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Prior experience in customer service is a plus.

• Process and manage guest reservations through multiple channels including phone, email, and online booking systems.
• Provide accurate information about room availability, rates, amenities, and special offers to potential guests.
• Maintain detailed and organized reservation records, ensuring all guest information is entered correctly and securely.
• Handle guest inquiries and special requests with professionalism and empathy, offering customized solutions when possible.
• Manage cancellations and modifications to existing reservations in a timely manner.
• Coordinate with other departments to ensure guest preferences and special requirements are communicated effectively.
• Resolve booking discrepancies and guest concerns with problem-solving skills and a supportive approach.
• Multitask efficiently during peak booking periods while maintaining accuracy and attention to detail.
• Follow company policies and procedures to ensure compliance and consistency in all reservation operations.
• Contribute to achieving occupancy targets and revenue goals through effective sales techniques and upselling opportunities.

• Proven experience as a Reservations Agent, customer service representative, or similar role in the hospitality or travel industry.
• Proficiency with reservation management systems and booking platforms.
• Strong verbal and written communication skills in English; Arabic language skills are highly preferred.
• Excellent organizational abilities with strong attention to detail and accuracy in data entry.
• Demonstrated time management skills with the ability to prioritize multiple tasks simultaneously.
• Customer-focused mindset with the ability to remain calm and professional under pressure.
• Problem-solving skills and the ability to handle guest concerns with empathy and support.
• Proficiency with computer systems and Microsoft Office applications.
• Familiarity with Customer Relationship Management (CRM) systems is preferred.
• Knowledge of the hospitality industry and guest service standards is advantageous.
• Ability to work flexible schedules, including weekends and holidays as required.