Full-time Branch Manager Retail Store Jobs Saudis only in Riyadh

More than 9 Full-time Branch Manager Retail Store Jobs Saudis only in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Branch Manager

Branch Manager

Hatta Huna Trading Company

Full-time

Job Title: Branch Manager (مدير فرع)

Location: Riyadh, Kingdom of Saudi Arabia
Job Type: Full Time
Experience Level: Intermediate
Department: Operations
Reports To: Area Manager / Operations Manager


Role Summary

Supervising all aspects of operations to ensure efficiency and profitability,
and leading the team to improve daily operations to achieve financial and operational goals.


Key Responsibilities

Operational Management

  • Managing workflow within the café during peak times by delegating tasks to supervisors to ensure smooth and efficient operation;
  • Coordinating with the kitchen team regarding any delays or quality issues.

Quality & Compliance

  • Maintaining all checklists and conducting daily pre-shift meetings;
  • Ensuring full compliance with municipal requirements (Baladi) and other local regulations;
  • Preparing action plans for municipal visits and inspections and following up on any comments or violations;
  • Maintaining the highest standards of quality, service, and cleanliness in all café operations.

Financial & Inventory Control

  • Ensuring that daily sales are accurately recorded and deposited on time;
  • Addressing any issues related to non-compliance with cash management procedures to ensure financial integrity;
  • Maintaining petty cash invoices and submitting them for approval in a timely manner;
  • Working with the executive chef to conduct monthly inventory accurately;
  • Proactively managing inventory to avoid any material shortages;
  • Reviewing inventory reports to ensure material availability and compliance of expiration dates with quality standards.

Customer Relations

  • Providing an exceptional customer experience that reflects the brand identity "A Piece of Japan" according to the philosophy of Japanese hospitality (Omotenashi);
  • Leading the team to provide professional, personalized service, and genuine care for the customer (including greeting in Japanese);
  • Monitoring and analyzing customer reviews on Google Maps to improve performance and address any feedback;
  • Ensuring all staff adhere to customer service standards.

Team Leadership & Staff Management

  • Continuously evaluating the performance of front-of-house staff (FOH) while providing guidance and development;
  • Ensuring all staff comply with company policies and addressing any violations immediately;
  • Developing the team by ensuring 100% completion of training plans;
  • Implementing training programs in coordination with the operations manager to enhance performance and motivation.

Scheduling & Productivity

  • Preparing weekly work schedules based on sales volume, seasons, and events;
  • Holding regular meetings to review performance and share updates on new procedures, products, and marketing campaigns.

Marketing Promotions & Events

  • Supervising the implementation of marketing campaigns and promotions correctly and on time;
  • Coordinating with the marketing and operations teams to ensure the success of programs and events;
  • Following up on customer event bookings and ensuring they are organized and executed efficiently.

Maintenance & Upkeep

  • Ensuring the café facilities are maintained and the highest cleanliness standards are upheld;
  • Following up on routine and preventive maintenance of equipment;
  • Reporting any malfunctions and following up on repairs promptly;
  • Educating the team on maintenance tasks and assisting with minor repairs as needed.

Other Duties

  • Carrying out any additional tasks requested by the area manager or senior management as needed by the business.

Qualifications & Skills

  • Diploma or Bachelor's degree in hospitality or a related field, with at least two years of experience in café management;
  • Proven ability to lead and develop a team in a balanced managerial style;
  • Practical personality focused on achieving results;
  • Strong managerial and technical skills with the ability to provide innovative solutions;
  • Excellent communication skills and a high ability to work collaboratively and self-motivated.

breifcase2-5 years

locationAl Narjis, Riyadh

about 1 month ago
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Saham Car Rental

Full-time

About the Role

Saham Car Rental is looking for a Car Rental Branch Supervisor to join their team. This role aims for the effective management of car rental operations and supervision of branch performance. The position requires strong organizational skills, high efficiency in operations management, and the ability to lead teams to achieve goals.

Job Responsibilities

The Rental Branch Supervisor oversees car rental operations at the branch level, ensuring adherence to procedures and monitoring the daily workflow. The role includes managing and tracking open and closed contracts, and ensuring the completeness and accuracy of all documents. It also involves supervising collection operations and following up with customers regarding late payments or delayed vehicle returns, to ensure timely settlements. The role also includes supervising branch staff, ensuring their adherence to procedures, and monitoring drivers' adherence to schedules and service delivery.

Tasks also include conducting daily reviews of branches and centers, and ensuring the integrity of financial transactions. The supervisor monitors fleet readiness and maintenance, ensuring vehicles are in optimal operational condition. They also follow up on customer complaints and resolve them to enhance the customer experience. The supervisor ensures the branch operates in a clean and organized environment that meets the needs of rental operations. The role requires preparing operational reports and monitoring performance indicators for service delivery and continuous improvement initiatives, while ensuring compliance with branch policies and operating procedures for car rental services.

Qualifications and Basic Requirements

  • Saudi Nationality.
  • At least 3 years of experience in car rental or related automotive operations.
  • Good understanding of car rental operating and maintenance systems.
  • Leadership and management skills, with the ability to manage a branch.
  • High skills in follow-up, analysis, and report preparation.
  • Ability to use computers and operating systems efficiently.

Required Skills

  • Car Rental Branch Management.
  • Supervision.
  • Operations Management.
  • Customer Service.
  • Team Management.
  • Financial Management.
  • Performance Monitoring.
  • Regulatory Compliance.
  • Report Preparation.
  • Problem Solving.
  • Leadership.
  • Communication.

Work Details and Locations

The type of work is full-time. The required experience ranges between 2-5 years. Opportunities are located in the Riyadh region, with specific opportunities in the cities of Riyadh and Jeddah.

breifcase2-5 years

locationRiyadh

about 7 hours ago