Certified Public Accountant Jobs in Riyadh

More than 210 Certified Public Accountant Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Customer Service Executive

Customer Service Executive

📣 Job AdNew

Sawaid Recruitment

Full-time

About the Role

Sawaid Recruitment is seeking a dedicated Customer Service Executive to join our team in Riyadh, Saudi Arabia. This full-time position is key to managing and nurturing relationships with our corporate clients, ensuring high-quality service delivery, and contributing to the company's growth. The ideal candidate will be skilled in handling client inquiries, resolving issues efficiently, and proactively identifying opportunities to improve client engagement.

This role requires a professional who will serve as a primary point of contact for our corporate clients, ensuring their needs are met with accuracy and efficiency. You will play a significant part in maintaining client satisfaction and fostering long-term partnerships.

Key Responsibilities

  • Manage and follow up on all customer inquiries, requests, and service-related issues to ensure timely resolution.
  • Provide accurate and professional information and support to both existing and potential corporate clients.
  • Coordinate effectively with various internal departments to ensure the timely delivery of services and solutions to clients.
  • Monitor, document, and resolve customer concerns, ensuring appropriate follow-up actions are taken.
  • Actively build and maintain strong, positive relationships with corporate clients.
  • Maintain and regularly update customer records and databases with accurate and current information.
  • Support sales initiatives by identifying and generating new business leads.
  • Develop and maintain a thorough understanding of Sawaid Recruitment's products and services to effectively assist clients.

Qualifications and Requirements

  • Bachelor's degree or an equivalent educational qualification.
  • A minimum of 2 to 5 years of experience in Corporate Customer Service, Account Management, or a similar B2B customer-facing role.
  • Excellent communication and interpersonal skills, enabling effective interaction with diverse stakeholders.
  • Strong customer service and relationship management abilities, with a proven track record of client satisfaction.
  • Ability to manage multiple tasks and priorities effectively in a dynamic environment.
  • Proven ability to work collaboratively and productively with cross-functional teams.
  • Strong problem-solving skills and adept stakeholder management capabilities.
  • Ability to perform effectively in a fast-paced and high-pressure work environment.

Required Skills

  • Customer Service
  • Account Management
  • Communication
  • Interpersonal Skills
  • Relationship Management
  • Task Management
  • Teamwork
  • Problem-solving
  • Stakeholder Management

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic environment that requires effective collaboration and performance under pressure.

breifcase2-5 years

locationRiyadh

4 days ago
Customer Experience Specialist

Customer Experience Specialist

📣 Job AdNew

Sanofi

Full-time

About the Role

Sanofi is seeking a Customer Experience Specialist to join its General Medicines team. This full-time position is based in Riyadh and Jeddah, Saudi Arabia, and requires 5-10 years of experience. The role is instrumental in driving customer satisfaction and sales performance while ensuring compliance and identifying strategies to enhance the customer journey. The specialist will contribute to transforming healthcare delivery for chronic and specialty conditions, focusing on outcomes in diabetes, transplant, and immunology.

Sanofi is an R&D-driven, AI-powered biopharma company focused on improving lives and delivering growth through its understanding of the immune system and an innovative pipeline of medicines and vaccines.

Key Responsibilities

  • Execute the Customer Journey & Experience strategy within the assigned area, aligning with business unit objectives to deliver exceptional customer experiences.
  • Serve as the primary point of contact for product information and brand messaging, engaging healthcare professionals through physical and virtual meetings across multiple channels.
  • Build dynamic customer profiles and segmentation based on digital habits and preferences, coordinating with Customer Support Leaders to develop tailored engagement plans for key prescribers.
  • Orchestrate hybrid and omnichannel campaigns, leveraging digital tools to improve customer engagement and achieve sales targets.
  • Implement and monitor individual customer journeys in collaboration with cross-functional teams, Centers of Excellence, and headquarters to drive continuous improvement.
  • Maintain territory coverage plans and keep customer information systems up to date in compliance with Sanofi procedures.
  • Support knowledge transfer to new team members on product knowledge, medical information, and territory management.

Qualifications and Requirements

  • Bachelor's degree in Pharmacy is required.
  • Proven track record in customer-facing roles within pharmaceutical or healthcare settings, demonstrating ability to drive sales performance and customer satisfaction.
  • Experience in customer journey and experience strategy implementation.
  • Experience in managing product information and brand messaging.
  • Experience in building customer profiles and segmentation.
  • Experience in developing engagement plans.
  • Experience in orchestrating omnichannel campaigns.
  • Experience in leveraging digital tools for customer engagement.
  • Experience in achieving sales targets.
  • Experience in implementing and monitoring customer journeys.
  • Experience in maintaining territory coverage plans and customer information systems.
  • Experience in supporting knowledge transfer to new team members.

Required Skills

  • Exceptional influencing and communication skills.
  • Strong collaborative team player with an agile mindset.
  • Ability to work effectively across teams without direct reporting lines.
  • Strong digital and analytical capabilities.
  • Ability to translate data insights into actionable strategies.
  • Proficiency with CRM systems and digital engagement platforms.
  • Demonstrated agile ways of working with a proactive attitude.
  • Focus on team success over individual achievement.
  • Openness to giving and receiving feedback.
  • Strong learning agility and growth orientation.

Work Environment and Location

This is a full-time position located in Riyadh and Jeddah, Saudi Arabia. Sanofi is committed to shaping the future of care for chronic and complex conditions, driving meaningful impact at a global scale. The company offers a digital- and AI-powered business environment that rethinks how work is done. This role provides opportunities for career development across functions and regions within a collaborative culture that fosters diversity, equity, and inclusion.

breifcase5-10 years

locationRiyadh

1 day ago
Regional Print Sales Professional

Regional Print Sales Professional

📣 Job AdNew

Xerox

Full-time

About the Role

Xerox Holdings Corporation, a global leader in workplace technology and services for over 100 years, is expanding its presence in Saudi Arabia and the Middle East. We are looking for enthusiastic, commercially driven individuals to join our team in channel sales roles that require meeting sales quotas. This is an opportunity to develop a career in the dynamic print industry and contribute to Xerox's legacy of innovation and customer-centric solutions.

Role Responsibilities

This full-time position, which requires regional travel across neighboring Middle East markets, involves driving profitable revenue growth for Xerox. The role focuses on selling Production Print equipment, A3/A4 Office Print solutions, Managed Print Services, workflow and print software solutions, and developing partner and distribution channels.

  • Achieve and exceed assigned annual revenue quotas.
  • Develop and implement comprehensive business plans for regions, partners, and distribution channels.
  • Build, manage, and grow strong, lasting relationships with distributors and reseller partners.
  • Influence partner strategy and regional strategy, drive sales execution, and expand market coverage.
  • Generate new business pipelines within partner organizations and enable partner revenue generation.
  • Effectively deliver hardware, software, and services as integrated, value-based solutions.
  • Structure business cases and pricing requests with a strong focus on profit margin discipline.
  • Engage with senior decision-makers within partner organizations and across enterprise and commercial accounts.
  • Maintain strong forecasting discipline and ensure sales pipeline visibility; Salesforce experience is a plus.
  • Represent Xerox at customer and partner events, product launches, and strategic market initiatives.
  • Enable partner personnel with the skills to effectively deliver Xerox's value proposition and achieve success within their respective markets.

Required Qualifications and Experience

  • Experience in Production Print, Office Print, or Print Software.
  • Proven experience working with distributors, resellers, or indirect sales channels.
  • Exposure to partner management at various levels.
  • Sales skills and proven experience.
  • Proficiency in training and enabling others to grow and achieve results.
  • Strong sales knowledge and experience that can be effectively shared.
  • Strong commercial awareness and experience working towards revenue goals.
  • Strong business acumen and drive.
  • Ability to learn and understand complex solutions.
  • Ambition to build a career in the print industry.
  • Comfort working in a performance-driven environment.
  • Proven presentation skills.
  • Willingness to travel within the Middle East.

Core Skills

  • Production Print
  • Office Print
  • Print Software Solutions
  • Distributor and Reseller Management
  • Indirect Sales Channels
  • Partner Management
  • Sales Strategy and Execution
  • Training and Enablement
  • Sales Acumen
  • Commercial Awareness
  • Business Acumen
  • Learning Complex Solutions
  • Presentation Skills
  • Relationship Building
  • Influencing Skills
  • Entrepreneurial Mindset
  • Growth Orientation
  • Salesforce (Experience is a plus)

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The incumbent is expected to travel regionally across neighboring Middle East markets. Fluency in Arabic is considered a plus for this role, but not mandatory.

breifcase0-1 years

locationRiyadh

4 days ago
Social Media Manager

Social Media Manager

📣 Job Ad

Next Match AI

SR 16,200 - 21,000 / Month dotFull-time
Join Next Match AI as a Social Media Manager
Are you a creative, data-driven individual looking to make an impact in the digital space? Next Match AI LLC is seeking a talented Social Media Manager to shape and expand our brand presence within Saudi Arabia and the wider GCC. Our company, pioneering the future of talent mobility with AI-driven recruitment engines, offers a unique opportunity to engage with communities digitally.

Your Role:
In this fully remote position, you will take complete ownership of our localized social media strategy, transforming intricate technological updates into compelling narratives across platforms such as LinkedIn, X (Twitter), and Instagram. You’ll foster our digital interactions, ensuring alignment with our brand while collaborating closely with our marketing team in Abu Dhabi.

Key Responsibilities:
  • Localized Content Architecture: Develop and manage a comprehensive content calendar that showcases our HR-Tech solutions and corporate milestones.
  • Community Management: Maintain proactive professional communication, enhance our brand image, and engage with trending industry discussions.
  • Growth Marketing Collaboration: Work alongside design and advertising teams to create compelling copy and media for targeted campaigns.
  • Performance Analytics Tracking: Analyze monthly metrics to derive insights and enhance engagement strategies.
  • Regulatory Compliance: Ensure that all content complies with cultural nuances and aligns with Next Match AI’s corporate guidelines.

Who You Are:
  • 3+ years of experience in social media management, corporate branding, or content production.
  • Bilingual proficiency in Arabic and English.
  • Strong creative skills with a portfolio demonstrating copywriting and digital asset creation.
  • Comfortable with analytics and scheduling tools like Hootsuite and Buffer.

What We Offer:
We provide a competitive compensation package, significantly above the market average in Saudi Arabia, including:
  • Base Salary: SAR 16,200 – SAR 21,000 per month (Tax-Free).
  • 100% remote working flexibility with technology stipend and home-office allowances.
  • Comprehensive medical insurance for you and your family.

breifcase2-5 years

locationRiyadh

Remote Job
15 days ago
Customer & Corporate Relations Manager

Customer & Corporate Relations Manager

📣 Job AdNew

Anan Real Estate Company

Full-time

About the Role

Anan Real Estate Company is seeking a Customer & Corporate Relations Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for leading customer relationship management initiatives and developing strategic partnerships with corporate clients. The position aims to enhance customer satisfaction, strengthen business relationships, and identify growth opportunities within the real estate sector.

Key Responsibilities

  • Develop and implement customer relationship strategies to improve satisfaction, loyalty, and retention.
  • Oversee customer service operations, ensuring effective resolution of inquiries and concerns.
  • Monitor the customer experience and implement improvements to service standards.
  • Establish service standards, KPIs, and customer satisfaction metrics.
  • Analyze customer feedback to identify trends and recommend service enhancements.
  • Build and maintain relationships with corporate clients, investors, brokers, and business partners.
  • Identify and pursue new business opportunities and corporate partnerships.
  • Negotiate and manage commercial agreements and partnership programs.
  • Represent Anan Real Estate Company at business meetings and industry events.
  • Collaborate with Sales, Marketing, Leasing, and Property Management teams to maximize business opportunities.
  • Develop annual customer and corporate relations plans aligned with company objectives.
  • Prepare performance reports and provide business insights to senior management.
  • Monitor market trends, competitor activities, and evolving customer expectations in the real estate sector.
  • Lead and develop customer relations team members.

Qualifications and Requirements

  • Bachelor's Degree in Business Administration, Marketing, Public Relations, Management, or a related field.
  • A minimum of 7 to 10 years of relevant professional experience in Customer Relations, Key Account Management, Corporate Relations, or Business Development.
  • Previous experience in the Real Estate, Property Development, Construction, or Investment sectors is highly preferred.
  • Strong understanding of customer experience management principles.
  • Proven ability in developing and nurturing corporate partnerships.
  • Excellent negotiation skills.
  • Exceptional communication skills, both written and verbal.
  • Proficiency in stakeholder management.
  • Proven track record of building long-term business relationships and strategic alliances.
  • Strong analytical, reporting, and problem-solving capabilities.
  • Fluency in both Arabic and English, encompassing written and spoken proficiency.

Additional Skills and Considerations

  • Customer Relationship Management
  • Corporate Relations
  • Business Development
  • Negotiation
  • Communication
  • Stakeholder Management
  • Analytical Skills
  • Reporting
  • Problem-Solving
  • Customer Experience Management
  • Corporate Partnership Development
  • Experience with CRM systems is advantageous.
  • Experience with Customer Analytics Tools is advantageous.
  • Professional certifications in Customer Experience (CX), CRM, Sales Management, or Business Development are considered advantageous.
  • A strong network within the Saudi business and real estate market is a significant asset.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase5-10 years

locationRiyadh

4 days ago
Vaccines Implementation Manager - East Region

Vaccines Implementation Manager - East Region

📣 Job AdNew

MSD Gulf

Full-time

About the Role

MSD Gulf is seeking a Vaccines Implementation Manager for the East Region, based in Riyadh. This role is critical for driving the success of the company's vaccines within the public sector. The position involves cultivating customer partnerships, supporting the implementation of National Immunization Programs, and contributing to vaccination campaigns in collaboration with health authorities. The role also focuses on identifying growth opportunities and contributing to business expansion through collaboration with cross-functional teams.

Key Responsibilities

  • Lead the end-to-end implementation of national vaccination programs, ensuring timely and effective rollout across public health channels.
  • Collaborate with Ministry of Health departments, the Public Health Authority, regional health clusters, and other key public health stakeholders to align on priorities and address on-ground challenges.
  • Monitor and track implementation Key Performance Indicators (KPIs), identify performance gaps, and propose data-driven corrective actions.
  • Communicate the value proposition of vaccines and drive mutually beneficial business opportunities with key customers.
  • Extend vaccine reach to patients within Ministry of Health and institutional settings through awareness campaigns and customer partnerships.
  • Ensure operational excellence by monitoring the procurement process and implementing effective tracking mechanisms to guarantee smooth supply and prevent shortages.
  • Ensure alignment between field execution and strategic objectives through structured planning and diligent follow-up.
  • Build and maintain strong working relationships with government health bodies, public health officials, and scientific leaders to support vaccination efforts.
  • Collect and synthesize insights from the field to support adaptive planning and evidence-based decision-making.
  • Provide regular updates and executive summaries to internal leadership and external partners as required.
  • Support the development and execution of training modules for healthcare providers on vaccine administration protocols and program updates.
  • Ensure 100% execution in compliance with all relevant Compliance and Pharmacovigilance Standard Operating Procedures (SOPs).

Qualifications and Requirements

  • A Bachelor's degree in Pharmacy, Public Health, Life Sciences, or a related discipline. A Master's degree is considered a plus.
  • A minimum of 5 years of experience in vaccines, immunization programs, or healthcare project execution.
  • Experience engaging with Saudi health authorities, such as the Ministry of Health, Health Clusters, and the Public Health Authority, is highly preferred.
  • A strong understanding of Saudi Arabia's healthcare system and its immunization landscape.
  • Proven ability to lead cross-functional projects with operational discipline and sensitivity to stakeholder needs.
  • Fluency in both Arabic and English, encompassing spoken and written communication.
  • Understanding of the public sector, local government structures, and the interdependencies between these organizations.
  • Demonstrated ability to utilize in-depth knowledge of customer preferences and needs, coupled with an understanding of market dynamics and trends, to develop and implement effective strategies.
  • Extensive proficiency in sophisticated problem-solving techniques and the ability to develop tailored solutions that meet both customer and company objectives.
  • The ability to effectively navigate customer environments and understand their evolving needs to align objectives and drive customer networks and partnerships to achieve results.
  • Skills necessary to execute defined projects, including KPI setting and measurement, and the ability to scale up pilot projects and replicate best practices.

Required Skills

  • Account Management
  • Adaptability
  • Collaboration and Cross-Functional Teamwork
  • Customer-Focused Approach
  • Data Analysis and Interpretation
  • Executive Summary Reporting
  • Health Care Systems Knowledge
  • Public Health Expertise
  • Strategic Planning
  • Problem-Solving Techniques
  • KPI Setting and Measurement
  • Proficiency in MS Office Applications
  • Stakeholder Influence and Trust-Building
  • Operational and Project Management Excellence
  • Data Insights Generation
  • Team Collaboration and Leadership
  • Adaptability in Dynamic Environments
  • Conflict Management
  • Communication Skills
  • Creative Thinking
  • Multi-tasking Orientation

Work Environment and Details

This is a full-time, regular employee position based in Riyadh. The role is field-based and requires approximately 40% travel. The job posting end date is June 18, 2026. The requisition ID is R401577.

breifcase5-10 years

locationRiyadh

4 days ago
CX Solution Sales Expert

CX Solution Sales Expert

📣 Job AdNew

SAP

Full-time

About the Role

SAP is seeking an expert-level CX Solution Sales Executive (SSE) to join its team in Riyadh, Saudi Arabia. This strategic sales role is focused on driving revenue, ensuring customer success, and accelerating the adoption of innovations, particularly AI, within SAP's Customer Experience (CX) Lines of Business (LoB) cloud. The SSE will utilize deep SAP expertise, business acumen, and comprehensive domain knowledge to position SAP as a market leader. The role involves shaping transformative solutions, delivering measurable value to customers through thought leadership and innovation, and supporting both specific CX LoB strategies and the overall SAP Business Suite strategy. This is a full-time, professional-level role requiring over 10 years of experience, focused on driving the end-to-end customer value journey, identifying new business opportunities, and ensuring product success and innovation. The ideal candidate possesses specific experience in the CX area, including commerce, marketing, and sales, and is adept at building strong executive relationships.

Key Responsibilities

  • Serve as the CX LoB owner for assigned accounts, developing and executing strategic account plans aligned with customer goals and the broader account team strategy.
  • Provide domain expertise and thought leadership to address high-priority business challenges, leading end-to-end process mapping and the customer value journey, and owning the transformation roadmap for the LoB.
  • Identify and develop new business opportunities within existing accounts, driving pipeline growth and achieving revenue targets.
  • Engage with customers on new product launches and lead AI and innovation initiatives, including scalable Proofs of Concept (PoCs) and partner co-investments.
  • Support solution advisors to ensure demo system readiness and manage enablement programs, collaborating with Demo & Learning teams to provide updated assets and trial environments.
  • Craft compelling narratives with value advisors to articulate ROI, value leakage, and competitive advantages, conducting strategic discovery workshops and delivering persuasive pitches to accelerate executive buy-in independently of RFPs.
  • Navigate complex pricing and contractual discussions, balancing client expectations with organizational profitability and cloud revenue growth.
  • Support Customer Success Management (CSM) communities, secure references, manage escalations, and collaborate with adoption teams to ensure successful solution delivery and maximize customer value.
  • Own CX LoB deal cycles, working closely with the CSM team, organizing enablement, and driving executive engagement to prioritize investment and achieve measurable outcomes.
  • Drive C-suite engagement and Buying Centre alignment by fostering long-term, high-value relationships and converting executives into advocates.
  • Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders, focusing on solution adoption, innovation, risks, and opportunities.
  • Own relationships with strategic consulting partners and Value-Added Resellers (VARs) to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions.
  • Align closely with Sales, CSM, and Marketing to ensure SSE impact is integrated into the go-to-market engine through a tailored approach, driving joint accountability and coordination across internal stakeholders.
  • Maintain deep technical and functional expertise across SAP solutions and stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions.

Qualifications and Requirements

  • 10-15 years of industry experience.
  • Proven experience in account management or solution sales.
  • B2B enterprise experience with multi-stakeholder SaaS cycles.
  • Strong understanding of solution sales, customer value realization, and account planning methodologies.
  • Track record in expansion selling (account growth) within the CX area.
  • Deep CX domain expertise, with a strong understanding of AI and innovation trends.
  • Ability to map value levers, tell a quantified ROI story, and create a compelling business case.
  • Strategic thinking and business acumen.
  • Excellent communication, negotiation, and stakeholder management abilities.

Required Skills and Expertise

  • SAP Customer Experience (CX) Lines of Business (LoB) cloud
  • Artificial Intelligence (AI)
  • Commerce, Marketing, and Sales expertise
  • Account Ownership & Strategy
  • End-to-End Customer Value Journey
  • Pipeline & Opportunity Management
  • Product Success & Innovation
  • Enablement, Demos & Prototypes
  • Value Proposition & Executive Engagement
  • Commercial Negotiations
  • Adoption & Consumption
  • Customer Success & Field Impact
  • Relationship Building & Governance
  • Ecosystem & Partner Engagement
  • Collaboration & Orchestration
  • Competitive & Industry Expertise
  • Executive Relationship Building
  • Client Advocacy
  • Account Planning
  • Expansion Selling
  • ROI Storytelling
  • Business Case Creation
  • Strategic Thinking
  • Business Acumen
  • Relationship Building

Work Environment and Details

This is a full-time role based in Riyadh, Saudi Arabia. Expected travel is between 0-10%. SAP is committed to fostering a culture of inclusion and prioritizing employee well-being, offering flexible working models. The company is an Equal Employment Opportunity employer and provides accessibility accommodations to applicants with disabilities.

breifcase+10 years

locationRiyadh

5 days ago
Advertising Public Relations Specialist

Advertising Public Relations Specialist

📣 Job AdNew

Real Estate Management

Full-time

About the Role

Al Rasees Real Estate Management is looking for a specialist in Advertising and Public Relations to join its team in Riyadh. This role aims to manage and expand the group's advertising and media portfolio, focusing on maximizing the utilization of the group's diverse real estate assets and properties for advertising opportunities. The specialist will work to generate new advertising revenue streams and enhance the value and utilization of available advertising spaces and locations across the group's portfolio.

Key Tasks and Responsibilities

  • Continuously manage and monitor the group's advertising and media portfolio.
  • Identify and inventory all available advertising spaces and locations within the group's properties and assets.
  • Propose and develop new advertising opportunities in commercial and residential real estate, complexes, and facilities.
  • Evaluate the feasibility of installing and operating digital screens and other advertising media to increase revenue.
  • Develop comprehensive advertising packages, presentations, pricing structures, and commercial offers.
  • Effective communication and coordination with advertisers, agencies, and all relevant parties.
  • Manage advertising contracts and ensure the proper execution of all advertising agreements and campaigns.
  • Coordinate with suppliers, advertising agencies, and service providers on all advertising-related projects and initiatives.
  • Oversee the installation, operation, maintenance, and performance of digital screens, billboards, and other group-owned advertising assets.
  • Prepare detailed reports, strategic recommendations, and development proposals for management.
  • Continuously identify new opportunities to increase advertising revenue and maximize the value of the group's real estate assets.

Qualifications and Requirements

  • Diploma or Bachelor's degree in Marketing, Media, Business Administration, or a related field.
  • At least 3 years of practical experience in advertising, media management, advertising asset management, or advertising business development.
  • Proven experience working with suppliers, advertising agencies, and relevant stakeholders.
  • Clear experience in developing advertising packages, commercial offers, and negotiating with clients.
  • Experience in managing digital screens, billboards, outdoor advertising, or commercial advertising spaces is preferred.

Required Skills

  • Strong communication and negotiation skills.
  • Ability to identify, evaluate, and develop business opportunities.
  • Proficiency in preparing feasibility studies, business proposals, and commercial offers.
  • Excellent organizational skills, and the ability to follow up and manage relationships.
  • Ability to conduct field visits and inspect the group's properties and assets.
  • Strong reporting skills and the ability to provide strategic recommendations to management.

Job Details

Job Title: Advertising and Public Relations Specialist
Company: Al Rasees Real Estate Management
Region: Riyadh Region
City: Riyadh
Required Experience: 2-5 years
Job Type: Full-time

breifcase2-5 years

locationRiyadh

4 days ago
Senior Channel Manager

Senior Channel Manager

📣 Job AdNew

Accely

Full-time

About the Role

Accely - OmniFlow AI is a provider of Digital Transformation solutions, focusing on Content Management, RPA, AI, and Data Management. The company supports organizations in their digital transformation journeys with scalable platforms and services. As Accely expands its partner ecosystem in the Kingdom of Saudi Arabia, it is seeking a Senior Channel Manager to drive growth through strategic alliances and channel partnerships. This role is based in Riyadh, Saudi Arabia, and is a full-time position.

Role Overview

The Senior Channel Manager will be responsible for building, managing, and expanding a partner ecosystem across KSA. This ecosystem includes Value-Added Resellers (VARs), System Integrators (SIs), technology alliances, and distributors. The role is critical for partner recruitment, enablement, joint go-to-market planning, pipeline generation, and revenue attainment through and with partners. The ideal candidate will have a proven history in channel development within the enterprise software and Digital Transformation solutions sector, with established relationships in the KSA market and a demonstrated ability to execute effective partner strategies.

Key Responsibilities

  • Define and execute the KSA channel strategy, aligning with regional revenue targets and solution priorities.
  • Identify, recruit, and onboard high-potential partners, including SIs, VARs, Managed Service Providers (MSPs), Independent Software Vendors (ISVs), and distributors.
  • Segment partners based on capacity, competency, and industry focus, developing tailored engagement plans.
  • Drive partner-originated and partner-influenced pipeline, sharing responsibility for revenue targets achieved through and with partners.
  • Develop joint account and territory plans with priority partners, conducting regular Quarterly Business Reviews (QBRs).
  • Support partners in deal shaping, pricing, and negotiations to facilitate deal closure while maintaining quality and profitability.
  • Create joint value propositions and solution offerings tailored for KSA industries.
  • Plan and execute co-marketing activities, including events, webinars, and demand-generation campaigns, with defined KPIs and ROI tracking.
  • Leverage vendor/technology alliances and distributor Market Development Funds (MDF) programs.
  • Maintain rigorous forecasting of partner pipeline and revenue, providing monthly and quarterly reports to management.

Qualifications and Experience

  • A minimum of 7 years of experience in channel management, alliances, or indirect sales, specifically within enterprise software, digital transformation, or cloud solutions.
  • At least 3 years of dedicated experience working within the KSA market.
  • A strong network of SIs, VARs, and technology partners located in Riyadh and across Saudi Arabia.
  • Experience working effectively with distributors and global technology vendors.
  • Demonstrated success in building and scaling partner ecosystems and consistently delivering revenue through channel partners.
  • A deep understanding of Digital Transformation solution areas, including Content Management, Robotic Process Automation (RPA), Artificial Intelligence (AI)/Machine Learning (ML), and Data Management.
  • Proven ability to develop joint business plans, execute co-selling motions, and lead complex sales cycles involving partners.
  • Strong commercial acumen, with practical experience in managing partner contracts, rebates, MDF programs, and deal registration processes.
  • Excellent communication skills; proficiency in both Arabic and English is highly preferred.
  • Strong presentation and executive engagement skills.

Required Skills

  • Content Management
  • Robotic Process Automation (RPA)
  • Artificial Intelligence (AI)
  • Data Management
  • Channel Development
  • Enterprise Software
  • Digital Transformation
  • Cloud Solutions
  • Partner Recruitment
  • Partner Enablement
  • Go-to-Market Planning
  • Pipeline Generation
  • Revenue Attainment
  • Joint Account Planning
  • Joint Business Planning
  • Co-selling
  • Partner Contracts
  • MDF Programs
  • Deal Registration
  • Communication Skills
  • Presentation Skills
  • Executive Engagement
  • AI/ML

breifcase+10 years

locationRiyadh

1 day ago
Senior Sales Executive - Ecommerce

Senior Sales Executive - Ecommerce

📣 Job AdNew

Transmed

Full-time

About the Role

Transmed is seeking a Senior Sales Executive to manage and develop its e-commerce channel. This role is based in Riyadh, Saudi Arabia, and is critical for ensuring the effective distribution of consumer products through online channels. The primary objective is to achieve sales targets within the e-commerce landscape by fostering strong relationships with e-retailers and driving business development initiatives. This position is exclusively for Saudi Nationals.

Key Responsibilities

  • Manage all e-retailer account relationships to ensure efficient distribution of consumer products through effective online execution, achieving sales targets in the e-commerce channel.
  • Maintain strategic business relationships with key customer stakeholders to foster collaboration and achieve company objectives.
  • Proactively identify business-building opportunities on e-retailer platforms and present them internally for consideration.
  • Gain early insight into key developments and trends within customer accounts to drive business growth.
  • Identify opportunities for process improvements and propose solutions to enhance operational efficiencies.
  • Ensure monthly updates of customer scorecards to identify key insights and drive improvements in KPIs, sharing these internally and externally.
  • Oversee the collection of receivables from e-retailers within agreed payment terms to maintain healthy company cash flow.
  • Process all necessary documentation for e-retailers, including account opening requests, payment terms, and Goods Receipt Voucher (GRV) requests.
  • Negotiate and secure budgets from category managers to support participation in customer events aimed at increasing brand sales.
  • Develop and execute initiatives across assigned e-retailers in alignment with the quarterly deployment plan and agreed calendars of events.
  • Create campaign briefs that clearly outline detailed execution plans for flawless implementation.
  • Track the execution of all visibility elements agreed upon in Transmed's Joint Business Plans with customers across all e-retailers.
  • Identify and communicate execution gaps versus agreements with e-retailers to customers, working collaboratively to address issues and implement corrective actions.
  • Analyze the performance of each campaign and initiative using data received from e-retailers to measure success, and share learnings and insights with relevant stakeholders.

Qualifications and Requirements

  • Bachelor's Degree in Marketing or a related Business field.
  • Previous experience in E-commerce is a mandatory requirement.
  • 3-5 years of experience in Sales within the FMCG or Foodservice sectors is a mandatory requirement.
  • Proficiency in the English language is a mandatory requirement.

Required Skills

  • E-commerce
  • Sales
  • FMCG
  • Foodservice
  • Customer Relationship Management
  • Business Development
  • Negotiation
  • Data Analysis
  • Process Improvement

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves managing e-commerce channels and requires interaction with e-retailers.

breifcase2-5 years

locationRiyadh

4 days ago
Parts Sales & Service Representative

Parts Sales & Service Representative

📣 Job AdNew

Abunayyan Holding

Full-time

About the Role

Abunayyan Holding is seeking a customer-focused and commercially driven Parts Sales & Service Representative (PSSR) to join its Aftermarket team. This role is critical in driving spare parts and service sales, supporting internal service operations, managing key customer accounts, and ensuring exceptional customer satisfaction. The PSSR acts as a vital link between customers, service teams, and parts operations, aiming to maximize aftermarket revenue while delivering timely technical and commercial support. This position also involves providing leadership and support to the PSSR team and contributing to the achievement of sales and profitability objectives. The company operates within the Heavy Machinery, Construction Equipment, and Industrial Equipment industries, and this role is situated within a Strategic Business Unit (SBU) of Abunayyan Holding Company, specifically in the Spare Parts Sales / Aftermarket Services department.

Key Responsibilities

  • Promote and sell genuine spare parts, accessories, and aftermarket solutions to both retail and internal customers.
  • Ensure prompt and accurate fulfillment of parts orders while maintaining high levels of customer satisfaction.
  • Identify opportunities for cross-selling and upselling spare parts, accessories, and service solutions.
  • Provide technical assistance and product recommendations to customers and service personnel.
  • Support the achievement of parts sales targets, revenue growth, and profitability objectives.
  • Work closely with Service Technicians and Service Advisors to ensure the timely availability of required parts and accessories.
  • Process service-related parts requests efficiently to minimize equipment downtime.
  • Assist service teams in identifying appropriate spare parts and technical solutions for maintenance and repair activities.
  • Coordinate special orders, backorders, and urgent requirements while ensuring effective communication with all stakeholders.
  • Notify service teams upon receipt of special-order or backordered items.
  • Build and maintain strong relationships with retail customers, fleet owners, contractors, and key accounts.
  • Conduct regular customer visits and follow-up activities to identify business opportunities and strengthen customer loyalty.
  • Address customer inquiries, concerns, and complaints in a professional and timely manner.
  • Deliver exceptional customer service and act as a trusted advisor on parts and service solutions.
  • Collect customer feedback and market intelligence to improve service delivery and business performance.
  • Support and guide the PSSR team in achieving sales objectives and closing business opportunities.
  • Manage strategic and key customer accounts to drive long-term business growth.
  • Assist in developing account plans and aftermarket sales strategies.
  • Collaborate with management to identify opportunities for customer retention and market expansion.
  • Prepare quotations, pricing proposals, and commercial offers in accordance with company policies.
  • Ensure compliance with cash, credit, and payment processing procedures.
  • Maintain accurate customer records, sales reports, and transaction documentation.
  • Monitor customer purchasing trends and proactively identify opportunities to increase sales.

Qualifications and Requirements

  • A High School Diploma, Technical Diploma, or equivalent qualification is required.
  • Additional technical certifications related to heavy equipment, machinery, or aftermarket services will be considered an advantage.
  • A minimum of 3 years of experience in Spare Parts Sales, Aftermarket Services, Customer Service, or a related field is essential.
  • Experience within the Heavy Machinery, Construction Equipment, Industrial Equipment, Automotive, or Fleet Maintenance industries is preferred.
  • A proven track record in customer relationship management and aftermarket sales is necessary.

Required Skills

  • Spare Parts Sales
  • Aftermarket Services
  • Customer Service
  • Key Account Management
  • Commercial Negotiation
  • CRM Systems
  • ERP Applications
  • Inventory & Parts Management
  • Aftermarket Sales Processes
  • Customer Service Excellence
  • Aftermarket Business Development
  • Technical Product Knowledge

Work Environment and Location

This is a full-time position based in the Makkah region, with potential responsibilities spanning Jeddah, Makkah, and Riyadh. The role operates within the Spare Parts Sales / Aftermarket Services department of Abunayyan Holding.

breifcase2-5 years

locationRiyadh

about 22 hours ago
Senior Sales Executive - IT Services (KSA)

Senior Sales Executive - IT Services (KSA)

📣 Job AdNew

UTrust for software testing and quality assurance services

Full-time

About the Role

UTrust, a provider of outsourced software testing and quality assurance services established in 2015, is seeking a Senior Sales Executive for its team in Riyadh, Saudi Arabia. The company specializes in ensuring the quality, reliability, and performance of software products for a global client base across various industries. UTrust employs seasoned testing professionals who utilize modern methodologies and industry best practices to deliver tailored testing solutions, focusing on close client collaboration to support business growth and innovation.

The Senior Sales Executive - IT Services (KSA) will be responsible for driving the sales of UTrust's software testing and quality assurance services within the Saudi Arabian market. This full-time, on-site position requires identifying and qualifying new business opportunities, generating leads, and managing the sales cycle from prospecting to contract closure. The role involves building relationships with key decision-makers, preparing proposals and presentations, and negotiating contracts.

Key Responsibilities

  • Drive sales of software testing and quality assurance services within the Saudi Arabian market.
  • Identify and qualify new business opportunities in the region.
  • Generate leads through various prospecting and outreach methods.
  • Manage the complete sales cycle from initial prospecting through to deal closure.
  • Build and maintain strong, lasting relationships with key decision-makers at client organizations.
  • Prepare and deliver tailored proposals and presentations that effectively communicate UTrust's value proposition.
  • Negotiate contracts in alignment with company policies and client requirements.
  • Collaborate with technical and delivery teams to understand service capabilities and address client needs.
  • Respond to Requests for Proposals (RFPs) with accurate and compelling information.
  • Ensure client satisfaction and drive account growth through upselling and cross-selling.
  • Track sales performance, forecast revenue accurately, and provide market feedback for strategic planning and service development.

Qualifications and Requirements

  • Proven experience in IT Sales, specifically selling IT services or solutions, with a preference for experience in software testing or quality assurance.
  • Demonstrated ability in lead generation and pipeline building, including prospecting, cold outreach, and networking within the KSA market.
  • Strong account management skills, encompassing client relationship development, client retention, and upselling of services.
  • Solid understanding of Information Technology concepts, software development lifecycles, and QA/testing services.
  • Excellent communication skills, including presentation, negotiation, and stakeholder management.
  • A Bachelor's degree in Business, Information Technology, or a related field, or equivalent practical experience.
  • A proven track record of consistently meeting or exceeding sales targets in B2B or enterprise environments.
  • Familiarity with the KSA business environment and regulations is highly beneficial.

Required Skills

  • IT Sales
  • Selling IT services or solutions
  • Software testing and quality assurance
  • Lead Generation
  • Pipeline-building
  • Prospecting
  • Cold outreach
  • Networking
  • Account Management
  • Client relationship development
  • Client retention
  • Upselling of services
  • Understanding of Information Technology concepts
  • Knowledge of software development lifecycles
  • Expertise in QA/testing services
  • Communication skills
  • Presentation skills
  • Negotiation skills
  • Stakeholder management
  • Analytical skills
  • Forecasting
  • CRM skills
  • Proficiency in English (Arabic proficiency is an advantage)

Work Environment and Details

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. UTrust for software testing and quality assurance services is the employing company.

breifcase5-10 years

locationRiyadh

about 22 hours ago