Customer Complaints Clerk Jobs With No Experience in Riyadh

Customer service representative receives the patient, books appointments, answers inquiries and questions, confirms appointments and payment via point of sale.

Is your soul sweet? Passionate? Ambitious? Do you like gaming, fun, and gatherings? This is what we are looking for! We need an employee who represents the spirit of Galactic Games. Someone capable of receiving our customers with a cheerful face, positive energy, and a sweet spirit. Your role begins from the moment the customer enters the center, you help them choose their favorite package, guide them to start their entertainment journey with us, and make sure they leave happy and with a desire to return to us again.

About the Role

Amazon is seeking to hire Saudi Nationals for the role of Customer Service Associate in Riyadh, Saudi Arabia. As a member of the Customer Service team, you will contribute to Amazon's mission to be Earth's most customer-centric company. This role involves direct engagement with Saudi Arabian customers, providing support and problem-solving without relying on scripts. You will utilize your personality and problem-solving skills to deliver the customer experience Amazon is known for.

The Customer Service Associate plays a role in preventing issues, resolving queries, and serving customers. You will be the primary point of contact for customers in Arabic, handling inquiries via phone, chat, and/or email. This includes assisting with order and product questions, payment matters, and providing guidance on website navigation. You will use various tools to research solutions and communicate effectively with customers.

Key Responsibilities

• Serve as the first point of contact for Saudi Arabian customers in Arabic, addressing their needs through phone, chat, and/or email.
• Handle a range of customer inquiries, including order and product questions, payment matters, and website guidance.
• Utilize various tools and resources to navigate, research, and identify effective solutions for customer issues.
• Communicate clearly and professionally with customers to ensure a positive resolution to their queries.
• Proactively identify and address potential customer issues to prevent future problems.
• Contribute to serving customers through service.

Qualifications and Requirements

• Must be a Saudi national.
• Minimum qualification of a high school degree.
• Strong communication skills in Arabic, both written and oral fluency.
• Experience working with a computer.
• Availability to work variable shifts from Monday to Sunday within the operating hours of 8 AM to 10 PM.
• Willingness and ability to work in rotating shifts, including early, late, weekend, and overtime as required.

Required Skills

• Excellent communication skills.
• Proficiency in computer usage.
• Strong problem-solving abilities.
• Detail-oriented approach to tasks.
• Customer-focused mindset.
• Ability to learn quickly and adapt to new information and processes.
• Willingness to embrace change.
• Capability to multitask effectively in a fast-paced environment.
• Articulate and hard-working.
• Friendly demeanor in all customer interactions.

Work Environment and Compensation

This is a full-time employee position based in Riyadh, Saudi Arabia. The role requires working variable hours to match customer demand, with 9 hours per shift and a minimum of 40 hours per week. Shifts are scheduled within operating hours of 8 AM to 10 PM, Monday to Sunday. Your work schedule will be provided 1-2 weeks in advance and may change every 1-4 weeks. National holidays may also be required.

The total pay rate is 8600 SAR, comprising a base pay of 6143 SAR and other allowances of 2457 SAR.

Benefits include medical insurance for the employee, their spouse, and children, an Amazon employee discount, a nursery benefit, and life insurance. Expert training and ongoing opportunities for skill development are provided.

Application Process

The application process, including assessments, is expected to take approximately 2 hours to complete. It is recommended to use a laptop or desktop computer. You can save your application and return to it, but completing it in one sitting is advised.

We are looking for a receptionist and sales employee to work in a car rental office. 🔹 Job Title: Receptionist and Sales 🔹 Nature of Work: Receiving customers, completing rental contracts, following up on bookings, and achieving sales 🔸 Conditions: * Politeness and good dealing with customers * Commitment and discipline at work * Previous experience in car rental or sales is preferred * Ability to work under pressure ⏰ Working Days: 6 days a week 🕒 Working Hours: 8 hours (from 3:00 PM to 11:00 PM) 📍 Work Location: Riyadh, Al-Sulimaniyah Send the CV to the number 05********

About the Role

DELHAM is seeking a motivated and detail-oriented Junior Social Media and Customer Service Specialist to join our team in Riyadh. This role offers an opportunity for individuals with 0-2 years of experience, including fresh graduates, to develop their careers in a dynamic environment. The position involves creative content responsibilities and direct customer interaction, contributing to both the brand's online presence and customer satisfaction.

As a Junior Social Media and Customer Service Specialist, you will manage and enhance social media channels through content creation, and provide customer support across various online and offline platforms. This position is suitable for individuals eager to learn and grow within digital marketing and customer service fields.

Key Responsibilities

• Craft engaging descriptions and captions for social media content.
• Review all content, including videos, photos, and text, before publication to ensure accuracy and eliminate errors.
• Manage the online community by responding promptly to customer inquiries and orders received via WhatsApp and social media direct messages and comments.
• Handle incoming customer phone calls, providing assistance and support.
• Assist customers with tracking deliveries or orders and escalate significant issues to the senior team.
• Support the marketing team with ad-hoc copywriting tasks, contribute to brainstorming sessions, and assist with creative strategy adjustments.
• Adapt to new digital marketing tasks, project coordination, or platform management as departmental needs evolve.

Qualifications and Requirements

• A Bachelor's degree, preferably in Marketing, Business, or Communications.
• Excellent written and verbal communication skills in Arabic, utilizing a friendly local dialect, and proficient English language skills.
• An exceptional eye for detail, with a strong ability to identify spelling mistakes and a low tolerance for typos.
• Good knowledge of various social media platforms and their functionalities.
• Strong time-management skills and a polite, helpful demeanor when interacting with customers and colleagues.
• Flexibility to occasionally monitor messages during busy evenings or weekends.

Required Skills

• Copywriting and Ad-hoc Copywriting
• Content Checking and Attention to Detail
• Community Management and Customer Service
• Problem Solving
• Brainstorming and Creative Strategy
• Digital Marketing and Platform Management
• Writing and Communication
• Social Media Platforms
• Time Management
• Interpersonal Skills

Work Environment and Details

This is a full-time, on-site position located in Riyadh, Riyadh Region. The role is suitable for individuals with 0-2 years of experience, and fresh graduates are encouraged to apply.

About the Role

Aljabr Rent a Car is looking for an Applications Reservations Coordinator to join their team. The incumbent will represent the company to customers, ensure the highest levels of service are provided, and adhere to company policies and procedures.

Key Tasks and Responsibilities

• Represent the company and protect its image to customers at all times.
• Provide excellent customer service and handle customer inquiries through various communication channels (internet, calls, personal visits).
• Identify and effectively respond to customer expectations and requests.
• Resolve issues that may affect customer satisfaction within the granted authority.
• Courteous reception and professional handling of customers.
• Receive and process car rental requests via the website and contracted applications, as well as used car sales.
• Coordinate with relevant departments to ensure all customer requests are fulfilled.
• Update the status of available cars at the branch daily through contracted applications as per management directives.
• Fulfill all requests during specified official working hours.
• Follow up with the maintenance department to identify mechanical and technical issues with cars and ensure timely repairs.
• Explain the periodic maintenance program to customers and inform them about maintenance centers and the necessity of adhering to them.
• Follow up on contracts with overdue payments and open contracts with payment arrears.
• Ability to handle customer issues and misunderstandings.
• Communicate with other departments when needed and explain rental details to customers (*, excess mileage, overtime).
• Adhere to the uniform and maintain a clean and tidy personal appearance according to company standards.
• Complete the necessary procedures to open and update new contracts on the specified platforms.
• Responsibility for the safety of vehicles and cash received.
• Review monthly invoices with applications and follow up on their payment.
• Review violations, damages, and accidents recorded for customers and ensure they are included in monthly invoices.
• Handle telephone inquiries in a polite and helpful manner.
• Coordinate car pick-up and drop-off for customers and inform them of relevant information.
• Stay informed about the prices and services of competing companies and report potential business opportunities.
• Daily inventory of parked cars and ensure their safety and readiness for rental.
• Immediate reporting of accident and maintenance cars and sending the necessary documents to the relevant department.
• Perform any other duties as requested by supervisors or managers.

Required Qualifications and Skills

• Proficiency in Arabic, both spoken and written.
• Proficiency in English, both spoken and written.
• Good communication skills and ability to interact with others.
• High problem-solving abilities.
• Ability to work in a team and collaborate.
• Time management and multitasking skills.

About the Role

Tabby is a financial technology company operating in the GCC, focused on simplifying shopping and payments through flexible Buy Now, Pay Later options. The company partners with major brands and serves millions of users. Some financial products offered by Tabby may include interest charges. We are seeking a motivated and professional Saudi National to join our Customer Support Operations department as a Customer Service Representative in Riyadh. This role is designed for individuals committed to delivering excellent service and eager to grow within a dynamic company.

Key Responsibilities

• Provide comprehensive customer support via phone, chat, and email, communicating effectively in both Arabic and English.
• Address customer inquiries and resolve issues efficiently to ensure a positive customer experience.
• Adhere to established guidelines and utilize provided tools to deliver prompt and accurate assistance.

Qualifications and Requirements

• Fluency in spoken and written Arabic and English is essential, with a minimum B2 level proficiency in English.
• Willingness and ability to work rotational shifts and report to the office as required.
• Demonstrated helpfulness, composure under pressure, quick learning ability, and a serious approach to work responsibilities.
• Readiness to handle challenging conversations, meticulously follow processes, and maintain a positive attitude during demanding periods. This role involves direct customer service that can be stressful, particularly during peak times.

Required Skills

• Customer Support
• Problem Solving
• Communication

Work Details and Compensation

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. Compensation ranges from SAR 6,000 to SAR 7,500 per month. This includes a base salary of SAR 6,635 gross, a language allowance of up to SAR 500 gross based on proficiency, and a performance bonus of up to 10% of the base salary.

Training and Onboarding

The role includes a paid, 3-week training program conducted in the office. Following training, there will be a 3-week nesting period where new hires will handle live customer cases with close support.

About the Role

Tabby is a financial technology company operating in the GCC, focused on simplifying shopping and payments through Buy Now, Pay Later solutions. The company partners with major brands and serves a large customer base across the region. This is an opportunity to begin a career in customer support within Tabby's Customer Support Operations team in Riyadh. The company emphasizes providing necessary tools, support, and rewards for professional growth to individuals committed to their work.

Key Responsibilities

• Provide customer support through phone, chat, and email in both Arabic and English.
• Address customer inquiries and resolve issues to ensure a positive customer experience.
• Follow established guidelines and utilize provided tools for accurate and efficient customer assistance.

Qualifications and Requirements

• Proficiency in speaking and writing both Arabic and English, with English at a B2 level or above.
• Availability for 24/7 rotational shifts and the ability to work from the office.
• Eligibility for Saudi Nationals only.

Required Skills

• Excellent communication skills in Arabic and English.
• Strong customer support and service orientation.
• Effective problem-solving abilities.
• Demonstrated quick learning capabilities.
• Professionalism and a serious approach to work.
• Ability to remain calm and composed under pressure.

Work Location and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires working from the office. The salary range for this position is SAR 6,000 - SAR 7,500 per month. The application deadline is 30 June 2026.

Recruitment Day Information

Tabby is hosting a Recruitment Day for this role. Interested candidates are invited to attend on the following dates:

• Dates: February 11th and 12th, 2026
• Time: 09:00 AM – 5:00 PM
• Address: QQF4+4CJ, Al Hamra, Riyadh 13217

Walk-in interviews are welcome during the specified recruitment days.

Program for training beginners with employment to qualify national cadres to work in the retail sector, through practical training inside the store and a weekly training day at the academy, with direct employment from the first day. Work system: - A training day weekly at the academy. - 5 working days weekly in the store. - One day off weekly (variable according to the schedule). - Variable shifts (morning/evening). - Training costs are covered. - Must be prepared to work during seasons and peak periods. - Work in a mixed environment. Tasks and responsibilities: - Familiarity with the sections and products of the branch. - Receiving and serving customers professionally. - Continuously arranging and organizing the shelves. - Working on the accounting system (cashier) and completing sales transactions. - Opening and closing the showroom according to the work schedule. - Maintaining cleanliness and order in the work environment. - Achieving sales goals and contributing to increasing revenues. Conditions: - The applicant must not be currently enrolled in school. - No commercial registration in the name of the applicant. - No valid health insurance. - Willingness to work with variable shifts. - Ability to work during seasons. - Seriousness, discipline, and ability to handle work pressure. - Ability to work as part of a team. - Must have obtained a secondary school average of 70% or more. - Must have obtained a 50% or higher score on the aptitude test. Benefits: - Immediate employment. - Beginner training program with employment. - Monthly salary throughout the training period. - Health insurance. - Obtaining a local certificate accredited by the Technical and Vocational Training Corporation. - Obtaining an internationally recognized certificate from City Guilds. - Opportunities for career development and professional growth within the company.

About the Role

Fast Fit EMS Fitness Company, a prominent EMS fitness brand in Saudi Arabia with 11 clubs across major cities, is seeking a Customer Care - Sales Specialist to join its team in Riyadh. Founded in 2019, Fast Fit is committed to innovation and customer satisfaction. This full-time position is suitable for individuals interested in the beauty and fitness industry who aim to achieve sales targets while providing excellent customer service. The role involves handling customer inquiries and driving sales, contributing to a positive work environment. The company provides comprehensive internal training to support employee development.

Key Responsibilities

• Achieve sales targets while delivering excellent customer service.
• Handle customer requests and inquiries via phone and email in both Arabic and English.
• Contribute to a positive work environment through polite and professional interactions with customers and colleagues.

Qualifications and Requirements

• A bachelor's degree is preferred.
• 1 year of experience in a customer-facing or sales role is required.
• Work experience in Sales will be considered an added advantage.
• Dedication and passion for assisting customers.
• Ability to work effectively in a fast-paced environment.
• A polished and professional demeanor.

Required Skills

• Driven, persuasive, and motivated attitude.
• Excellent communication skills, both verbal and written, in Arabic and English.
• Strong phone contact handling skills and active listening abilities.
• Proficiency in handling customer requests via phone and email.
• Ability to multitask, prioritize, and manage time effectively.

Work Environment and Benefits

This is a full-time position based in Riyadh. The role offers a 5-day work week. Employees will receive competitive salaries, high commissions, benefits, and incentives. The company provides comprehensive health coverage, a supportive work environment, specialized training, and opportunities for career growth, including potential global opportunities. Employees are entitled to 30 days of paid annual leave.

About the Role

Godiva Chocolatier announces its need to hire a committed and customer-service-oriented Sales Assistant to join its team in Jeddah and Riyadh. The Sales Assistant will effectively contribute to creating a welcoming and distinguished experience for guests, while maintaining Godiva's distinguished reputation by providing exceptional service, preparing high-quality beverages, and assisting in food presentation. This role is an excellent opportunity for individuals passionate about customer service and luxury chocolates.

Key Tasks and Responsibilities

• Prepare and serve a variety of coffee and tea beverages with meticulous attention to quality and presentation.
• Receive and process customer orders accurately and efficiently.
• Provide informed menu recommendations and answer customer inquiries regarding food and beverages.
• Maintain a high level of cleanliness and organization within the workspace and dining areas.
• Handle cash and credit card transactions accurately, ensuring the correctness of all payments.
• Collaborate effectively with team members to ensure smooth operations, especially during peak hours.
• Assist in preparing and cleaning the dining area, including restocking necessary supplies.

Qualifications and Experience

• Previous experience in a Sales Assistant, Barista, or Waiter role is preferred.
• Proven ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
• Flexibility to work various shifts, including weekends and holidays, as per operational needs.

Required Skills

• Exceptional customer service skills, characterized by friendliness and positivity.
• Strong communication and interpersonal skills for effective interaction with guests and the team.
• Proficiency in beverage preparation and food presentation.
• Ability to handle cash transactions and process payments.
• Strong commitment to teamwork and collaboration.

Job Details

Company: Godiva Chocolatier

Job Type: Full-time

Experience Required: 0-1 year

Locations: Jeddah, Makkah Al-Mukarramah, Riyadh, Saudi Arabia.

If you are looking to join our team and contribute to providing an exceptional guest experience, we encourage you to apply.

About the Role

Fairmont Hotels & Resorts, a part of the Accor network, is seeking a Royal Service and Reservations Agent to join its team in Riyadh, Saudi Arabia. This role is an opportunity to contribute to responsible hospitality within a global network of hotels, focusing on creating positive impacts for guests, colleagues, and the environment. As a Royal Service and Reservations Agent, you will be the initial point of contact for guests, managing reservations and inquiries with professionalism to ensure memorable experiences.

Key Responsibilities

• Manage incoming calls, emails, and in-person inquiries with professionalism and courtesy.
• Process reservations for accommodations, dining, and special events, ensuring accuracy and attention to detail.
• Provide detailed information regarding hotel facilities, services, and local attractions.
• Anticipate guest needs and offer personalized recommendations and solutions.
• Liaise with various hotel departments to fulfill guest requests and resolve issues promptly.
• Maintain current knowledge of hotel offerings, promotions, and local events.
• Uphold high standards of customer service at all times.

Qualifications and Requirements

• Excellent verbal and written communication skills, with a friendly and empathetic demeanor.
• Proficiency in reservation management systems and general computer applications.
• Strong problem-solving capabilities and a high level of attention to detail.
• Demonstrated ability to manage multiple tasks simultaneously and remain composed under pressure.
• Cultural sensitivity and awareness, coupled with a customer-focused mindset.
• Fluency in English is required.
• In-depth understanding of luxury hospitality standards and practices.
• Familiarity with Saudi Arabian culture and customs is beneficial.
• Flexibility to work various shifts as needed.

Required Skills

• Communication
• Reservation management systems
• Computer skills
• Problem-solving
• Attention to detail
• Multi-tasking
• Cultural sensitivity
• Customer-focused mindset
• Knowledge of luxury hospitality standards and practices
• Familiarity with Saudi Arabian culture and customs
• Experience with Opera or a similar system is an advantage.
• Proficiency in additional languages is a plus.

Work Context

This is a full-time position for a Royal Service and Reservations Agent located in Riyadh. The role requires 0-1 year of experience. The position is based within the Riyadh Region.

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is central to creating memorable guest journeys by ensuring exceptional first impressions and farewells, aligning with W Hotels' philosophy of awakening guest passions.

Key Responsibilities

• Provide a range of services to guide guests through their arrival and departure processes.
• Take initiative to ensure guest satisfaction from arrival to departure.
• Manage operational needs and proactively address guest requests.
• Complete required reports and administrative tasks.
• Share local area information to enhance the guest experience.
• Adhere to company policies and procedures to maintain a safe workplace.
• Maintain confidentiality of company and guest information.
• Protect company assets and uphold quality standards.
• Maintain a professional uniform, appearance, and communication style.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No specific work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Exceptional guest arrival and guest services skills.
• Strong customer service orientation.
• Excellent communication abilities.
• Effective problem-solving skills.

Work Environment and Details

This full-time, non-management position is located in the Financial District, Riyadh, Saudi Arabia. The role requires standing, sitting, or walking for extended periods. Candidates must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing more than 75 pounds with assistance. W Hotels is part of Marriott International, fostering a culture of curiosity and innovation.

About the Role

2P Perfect Presentation is seeking a Customer Service - English Agent to join our team in Riyadh, Saudi Arabia. This role is designed for a proactive, solutions-oriented individual passionate about delivering exceptional customer service. As a CX Agent, you will play a key role in ensuring clients have a seamless and positive interaction with our company.

Key Responsibilities

• Design and implement customer journey mapping to optimize the end-to-end customer experience, identifying pain points and opportunities for improvement.
• Serve as the primary point of contact for clients, ensuring their needs are fully understood and addressed in a timely manner to meet and exceed expectations.
• Proactively resolve escalations related to BPO (Business Process Outsourcing) or call center operations, ensuring that issues are addressed quickly and effectively.
• Regularly engage with clients to gather feedback on their experience and align solutions with their evolving needs and business objectives.
• Collaborate with internal teams to ensure customer feedback is used to enhance products and services.
• Maintain a high standard of customer service by addressing all inquiries and issues with professionalism and empathy.
• Ensure a positive experience for customers at all touchpoints, from initial contact through to resolution and follow-up.
• Monitor and track performance metrics, such as response time, resolution time, and customer satisfaction, ensuring consistent improvement.

Qualifications and Requirements

• Fluent in English (both written and spoken).
• A Bachelor's degree with an English background is considered a plus.
• 1-3 years of experience in customer service or customer experience roles.
• Experience with customer service platforms and CRM tools.
• Strong written and verbal communication skills in English.
• Ability to explain technical information clearly to non-technical customers.
• Capacity to think critically and resolve complex issues efficiently.
• Ability to handle challenging situations with professionalism and empathy.
• Strong customer service orientation with a focus on delivering high-quality solutions.
• Ability to maintain a positive attitude and ensure customer satisfaction in all interactions.
• Ability to work effectively in a team environment and collaborate with various departments, including technical and support teams.
• Strong attention to detail with the ability to manage multiple tasks and priorities.

Required Skills

• Customer Service
• Customer Experience Management
• Customer Journey Mapping
• Issue Resolution
• BPO Operations
• Feedback Gathering
• Professionalism
• Empathy
• Performance Metrics Monitoring
• CRM Tools
• Written Communication
• Verbal Communication
• Technical Explanation
• Critical Thinking
• Problem-Solving
• Customer-Centric Mindset
• Collaboration
• Teamwork
• Organizational Skills
• Attention to Detail
• Task Management
• Priority Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to develop within a customer-centric environment.

A receptionist and food server is required for one of the upscale restaurants in Al-Solitaire complex, Riyadh, Al-Sahafa neighborhood.

A host is required to work in receiving guests and providing exceptional customer service, where you will be responsible for welcoming visitors, directing them, and providing the necessary information in a professional and courteous manner. This position requires excellent communication skills and the ability to interact with the public with tact, in addition to maintaining a decent appearance and professional behavior at all times. Duties include: • Receiving guests and visitors warmly and kindly • Providing the required information and guidance • Coordinating appointments and managing waiting lists •