Medical Coordinator Jobs in Riyadh

Scheduling and organizing surgical procedures

Join Fakeeh Care Group as an Administrative Assistant!

In this pivotal role, you will provide high-level administrative support to the OUL as well as assist in managing the department's daily operations. Your responsibilities will include coordinating schedules, handling communications, preparing reports, and performing various administrative tasks to ensure that the department functions smoothly.

Key Responsibilities:

• Manage the OUL calendar, scheduling meetings and communications with stakeholders.
• Handle incoming and outgoing correspondence including emails, phone calls, and letters.
• Assist in preparing reports and presentations as needed by the OUL.
• Maintain accurate records related to division administration.
• Organize departmental meetings and follow up on action items.
• Perform general office duties such as ordering supplies and managing office equipment.
• Track and report data on staff retention and vacancies.
• Support special projects and initiatives, monitoring progress.
• Facilitate communication between the OUL and staff, addressing inquiries.
• Ensure confidentiality of sensitive information and compliance with relevant regulations.

Requirements:

• Minimum of 2 years in an administrative role, preferably in a hospital environment.
• A degree in administration or related field, with necessary computer training.
• Excellent command of oral and written English.
• Strong computer skills including proficiency in MS Excel, Outlook, Word, and PowerPoint.

At Fakeeh Care Group, we value continuous improvement and adherence to high standards in healthcare delivery. Join us to make a difference!

Interviewing patients, recording their personal data, identifying appointments for prior booking or their immediate needs from clinics, and coordinating patient movement within the center to ensure a smooth and organized experience, filling out the forms used at reception and entering data into the automated system and the center's information network, completing financial transactions, arranging appointment turns, and transferring the patient to the required clinic for waiting, preparing daily reception reports, waiting lists, and clinics, and maintaining good communication with patients and the internal team, while adhering to the approved service and quality standards. Proficiency in English, both spoken and written, is required to enable the employee to communicate effectively with patients, visitors, and the team. 6 working days a week Main duties and tasks Receiving patients and visitors and welcoming them in a professional and friendly manner. Answering phone calls, WhatsApp messages, and general inquiries accurately and politely. Booking, modifying, or canceling appointments according to approved policies and with precision. Ensuring that patient data is recorded accurately and completely in the system. Following up on patients' daily attendance and organizing the flow of entry and exit in the reception area. Coordinating with doctors and the internal team regarding appointments and daily updates. Clarifying essential services and approved prices to patients when needed, within the limits of the job role. Supporting the patient experience from the first point of contact until the completion of the visit procedures. Politely addressing patient inquiries and feedback and elevating necessary matters to the direct supervisor. Adhering to internal policies related to appointments, privacy, and professional appearance. Preparing and following up on any reports or operational lists related to reception as directed by management. Working in full cooperation with the team within a mixed work environment and with high professionalism. Using both Arabic and English in communication with patients when necessary.

The company of Dr. Bassam Al-Homsi Clinics announces the availability of a job opportunity for the position of Patient Receptionist to join the team. We are looking for a person with excellent communication skills, good interaction with patients and visitors, and the ability to organize appointments and manage reception tasks efficiently and professionally, contributing to providing a unique experience for patients and enhancing the quality of the services provided.