Full-time Medical Secretary Jobs for Students With No Experience in Riyadh

Receptionist - Medical Clinic

Receiving patients and visitors, organizing appointments, answering calls and inquiries, and managing patient data professionally. Politeness and good communication skills are required, as well as the ability to organize and work within a team. Previous experience is preferred.

Features:

• Professional and upscale work environment
• Opportunities for career development
• Salary and benefits to be determined after the interview

About the Role

Alshablan Medical Group is seeking a dedicated and organized Clinical Coordinator to join its Dermatology and Laser Department in Riyadh. This full-time, on-site position is essential for overseeing and coordinating the daily operations of the department, ensuring efficient workflow, and maintaining the delivery of high-quality patient care and aesthetic services. The ideal candidate will play a pivotal role in managing patient interactions, supporting clinical staff, and contributing to the overall success and patient satisfaction within the department.

Key Responsibilities

• Coordinate and manage patient appointments, consultations, and laser treatment schedules to optimize departmental efficiency.
• Serve as the primary point of contact for patients, providing essential information and guidance regarding dermatology and laser procedures.
• Collaborate effectively with dermatologists, laser technicians, nurses, and administrative staff to ensure seamless departmental operations.
• Monitor the readiness of treatment rooms, ensuring all necessary medical and operational supplies are consistently available.
• Maintain accurate and comprehensive patient records, ensuring all documentation and consent forms are completed in accordance with organizational policies.
• Follow up on treatment plans, scheduled sessions, and patient communications to ensure continuity and quality of care.
• Ensure strict compliance with all relevant healthcare regulations, patient safety standards, and departmental policies and procedures.
• Address patient inquiries and concerns professionally and empathetically, actively promoting a positive patient experience.
• Prepare departmental reports, statistics, and operational data as required by management.
• Support and participate in continuous quality improvement initiatives aimed at enhancing clinical efficiency, service quality, and overall patient satisfaction.

Qualifications and Requirements

• Previous experience in a dermatology clinic, laser center, aesthetic practice, healthcare coordination, or medical sales role is preferred.
• Fluency in both Arabic and English is considered an advantage.

Required Skills

• Strong communication and interpersonal skills, enabling effective interaction with patients, physicians, nurses, and other healthcare professionals.
• Excellent organizational and coordination abilities, with a proven capacity to manage appointments, treatment schedules, and daily departmental operations efficiently.
• Knowledge of dermatology and laser services, encompassing patient preparation, treatment coordination, and post-procedure follow-up protocols.
• Ability to provide outstanding patient support and ensure a positive patient experience throughout their treatment journey.
• Proven sales and customer service skills, with the capability to promote dermatology and laser services, clearly explain treatment plans, and support the achievement of departmental revenue targets.
• A demonstrated ability to build strong relationships with patients and effectively convert consultations into treatment bookings while upholding ethical and professional standards.
• Proficiency in using Electronic Medical Records (EMR) systems, scheduling software, and standard office applications.
• Strong attention to detail, ensuring the maintenance of accurate records and adherence to organizational policies and healthcare regulations.
• The ability to thrive in a fast-paced environment, effectively prioritize tasks, and manage multiple responsibilities simultaneously.
• Strong problem-solving skills with the capacity to handle patient inquiries and concerns professionally and efficiently.

Work Environment and Details

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires a proactive approach to managing departmental operations within the Alshablan Medical Group.

• Greet visitors and manage front desk operations.
• Answer and direct phone calls efficiently.
• Handle appointment scheduling and administrative tasks.
• Assist clients with inquiries and provide excellent customer service.
• Maintain organization and a welcoming atmosphere in the office.

• Strong phone etiquette and effective communication skills.
• Proficiency in clerical tasks such as filing, scheduling, and data entry.
• Ability to work collaboratively in a team setting and manage multiple tasks.
• Prior experience in a similar role is preferred but not required.
• High school diploma or equivalent.

About the Role

DOSSA is looking for a Treatment Coordinator and Patient Care Advisor to join their team in Riyadh, Saudi Arabia. This role plays a key part in ensuring a seamless and positive patient experience, from initial consultation through to treatment completion and follow-up. The incumbent contributes to the clinic's success by providing excellent care and administrative support.

Key Tasks and Responsibilities

• Efficiently organize and manage the schedules of dentists and general practitioners.
• Welcome patients and their companions during their treatment journey within the clinic.
• Clearly and professionally explain treatment plans and doctor's recommendations.
• Provide financial information, payment options, and available financing details to patients.
• Respond to patient inquiries via phone and other communication channels.
• Follow up with patients regarding their dental treatments and convert inquiries into appointments.
• Contribute to achieving clinic goals by treating patients and ensuring their satisfaction.
• Continuously follow up with patients committed to treatment and transition them to effective treatment plans.
• Ensure the highest standards of patient care and service delivery.
• Prepare daily reports related to appointments, patient status, and treatment outcomes.

Qualifications and Requirements

• Distinctive personality and organizational ability, with excellent communication and interpersonal skills.
• Ability to communicate and persuade effectively.
• Ability to build positive relationships with patients and gain their trust.
• Skills in organization and time management.
• Ability to work within a team and take on responsibilities.
• Ability to track financial treatments and payments in coordination with management.
• Maintain high standards of patient care and satisfaction.
• Ability to use computer software for scheduling and appointment management.
• Proficiency in both Arabic and English, spoken and written.

Core Skills

• Treatment Coordination
• Patient Care
• Sales
• Communication
• Customer Service
• Appointment Scheduling
• Financial Transactions
• Follow-up
• Computer Skills
• Arabic Language
• English Language

Job Details

This is a full-time position requiring 0-1 year of experience. The work location is Riyadh, Saudi Arabia.