Full-time Remote Office Supervisor Jobs for Students in Riyadh

About the Role

Tahaluf, a leading organizer of B2B live and on-demand events in Saudi Arabia, is seeking a Conference Support Administrator for a 5-month freelance/contractor position. As a joint venture involving Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF), Tahaluf is responsible for organizing major events such as LEAP, Cityscape, Black Hat MEA, and CPHI Middle East. This role offers an opportunity to contribute to large-scale projects within a collaborative team environment, supporting the success of prominent global events.

Role Overview

This position requires an administrator with a strong focus on detail and advanced proficiency in Microsoft Excel, specifically in managing v-lookups, pivot tables, and financial reporting. The Conference Support Administrator will play a key role in supporting the Content and Sales teams by maintaining budget trackers, processing speaker and supplier payments, and ensuring accurate record-keeping for event-related expenditures.

Key Responsibilities

• Manage v-lookups, pivot tables, and financial reporting requirements using advanced Excel skills.
• Maintain the budget tracker on the ERP system for the Content and Sales teams.
• Process conference speaker-related payments, including honorariums, speaker fees, and reimbursements.
• Handle supplier payments for event-related activities across the Content, VIP, Investor Program, and Sales teams.
• Manage event expenses from logistics suppliers/vendors and process invoice payments as required.
• Update budget and invoice trackers, along with contingent worker records.
• Maintain accurate records and databases pertaining to speaker and content/logistics vendor payments.
• Create and maintain an accreditation guide according to the accreditation provider's specifications, if applicable.
• Upload conference content, including the conference program, speaker details, and whitepapers, to the digital event platform.
• Provide general administrative support to the conference team as needed.

Qualifications and Requirements

• Proven experience and strong proficiency in Microsoft Excel, including v-lookups and pivot tables.
• Experience with financial reporting.
• Experience maintaining budget trackers on an ERP system.
• Experience processing supplier payments.
• Experience processing invoice payments.
• Experience creating and maintaining accreditation guides.
• Experience uploading content to digital event platforms.
• Strong communication skills.
• Excellent customer service skills.
• Proficiency in IT skills, including Microsoft Office Suite.
• Familiarity with CRM systems.
• Strong organizational skills.
• Ability to prioritize workload effectively.
• Exceptional attention to detail.
• Proven ability to meet deadlines.
• Ability to work effectively within a team environment.

Work Context

This is a 5-month, full-time, fixed-term freelance/contractor role. The position is based in Riyadh, Saudi Arabia, but the role can be performed remotely. Relocation or sponsorship support is not provided for this position. Tahaluf is committed to diversity and inclusion, and hiring decisions are based on relevant qualifications and merit. The company provides a disability-friendly environment; please inform them if support or adjustments are required during the interview or selection process.

About the Role

THE·TEAM operates within the sports, music, and entertainment industries, providing services to talent, brands, and properties globally. Headquartered in Los Angeles, the company has a presence in 28 countries and over 70 cities worldwide. Supporting more than 4,000 colleagues across various agencies and office locations, the Tech Service Desk Analyst serves as a primary point of contact for first and second-line technology support. This role is essential for diagnosing, resolving, and escalating technology-related incidents and service requests, ensuring a professional and user-focused support experience for both in-person and remote users.

Key Responsibilities

• Provide first and second-line support for incidents and service requests across desktop, mobile, SaaS, and office technology environments.
• Conduct initial triage, troubleshooting, and resolution of hardware, software, networking, and access-related issues, escalating to Tier 3 or specialist teams as needed.
• Deliver support through walk-up, desk-side, remote, and event-based channels.
• Log, categorize, and maintain accurate ticket updates, service notes, and resolution details within FreshService, adhering to service processes and SLAs.
• Support user onboarding, offboarding, and moves, including device preparation, account access, permissions, software provisioning, and desk setup.
• Administer end-user devices on Mac and Windows Surface platforms, including builds, configuration, patching, troubleshooting, and coordinating replacements.
• Assist with identity and access management processes using Okta and Microsoft 365, including password resets, MFA support, account troubleshooting, and application access.
• Support collaboration and productivity platforms such as Zoom, Slack, Microsoft 365, Google Workspace services, Box, and SharePoint.
• Provide mobile device and telecom support, including handset allocation, setup, troubleshooting, and lifecycle administration for EE and Vodafone services.
• Maintain accurate asset records and ownership data in Oomnitza, including tagging, assignment, repair tracking, stock control, and lifecycle reporting.
• Support mobile device management and endpoint compliance activities using IRU, Intune, and other MDM tooling.
• Assist with networking and workplace technology troubleshooting, including Meraki-managed environments, printers, meeting room technology, and physical security systems like Verkada.
• Coordinate with third-party vendors and service providers for repairs, replacements, licensing, and operational support.
• Contribute to office moves, technology rollouts, platform improvements, documentation updates, and broader TECH support projects.
• Provide support for on-site and remote events, ensuring reliable technology setup, live issue resolution, and a positive end-user experience.

Qualifications and Requirements

• Experience supporting a fast-paced, multi-platform environment is highly desirable, particularly within a service desk or end-user support function.
• Strong troubleshooting capabilities across operating systems, end-user devices, business applications, connectivity, and user access issues.
• Experience supporting mixed-platform environments, including Mac and Windows devices, mobile endpoints, and cloud-based SaaS applications.
• Good understanding of service desk principles, including ticket ownership, prioritization, escalation, documentation, and customer communication.
• Working knowledge of endpoint management, software deployment, patching, and device compliance practices.
• Awareness of networking fundamentals and ability to perform first-line diagnosis of wired, wireless, VPN, and office connectivity issues.
• Confidence in supporting executive and non-technical users in a clear, calm, and professional manner.

Required Skills

• First and second-line technology support
• Proficiency with hardware, software, collaboration platforms, identity and access management, networking, workplace technology, and SaaS applications
• Administration of Mac and Windows Surface devices
• Experience with identity and access management tools including Okta and Microsoft 365
• Familiarity with collaboration and productivity platforms such as Zoom, Slack, Google Workspace, Box, and SharePoint
• Mobile device and telecom support for EE and Vodafone services
• Asset management using Oomnitza
• Mobile device management and endpoint compliance tooling including IRU and Intune
• Networking troubleshooting with Meraki
• Familiarity with physical security systems like Verkada
• General troubleshooting skills
• Effective communication skills
• Customer-focused support delivery

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Saudi Arabia, with the company operating across multiple international locations.

About the Role

GT Medical is seeking a Technical Support Officer to join its IT Help Desk team in Riyadh, Saudi Arabia. This full-time position is essential for maintaining the organization's technology operations by providing first-line IT support. The role involves diagnosing, troubleshooting, and resolving hardware, software, network, and system issues, while ensuring effective user support.

As a Technical Support Officer, you will serve as the primary point of contact for IT-related inquiries, contributing to system integrity and user productivity. This role offers an opportunity for individuals with foundational IT support knowledge to develop their careers within a medical company.

Key Responsibilities

• Provide first-line technical support to users via phone, email, remote tools, and on-site assistance.
• Diagnose and resolve hardware, software, printer, and network-related issues.
• Install, configure, and maintain desktops, laptops, mobile devices, and peripherals.
• Manage user accounts, passwords, and access permissions within the Microsoft 365 environment.
• Support and troubleshoot Microsoft Outlook and email services.
• Escalate complex technical issues to senior IT teams when necessary.
• Assist with employee onboarding and offboarding processes, including IT setup and access provisioning.
• Maintain accurate IT asset inventory and comprehensive documentation.
• Troubleshoot network connectivity and Wi-Fi issues to ensure reliable access.
• Ensure compliance with IT security policies and promptly report any security incidents.
• Install and configure IP phones, specifically Grandstream devices.
• Install and maintain CCTV systems, focusing on Hikvision equipment.
• Configure biometric and fingerprint systems, including ZKTeco products.
• Deploy and manage endpoint protection solutions, such as ESET.
• Provide user training and promote best practices for IT usage.

Qualifications and Requirements

• Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.
• 1 to 3 years of experience in IT support or help desk roles.
• Strong knowledge of Windows operating systems.
• Proficiency in Microsoft 365, including Outlook, Teams, and OneDrive.
• Good understanding of networking fundamentals, including LAN, WAN, and Wi-Fi troubleshooting.
• Hands-on experience with hardware and software installation and troubleshooting.
• Familiarity with IT asset management principles and user administration.
• Exposure to IP telephony (*, Grandstream), CCTV systems (*, Hikvision), and biometric systems (*, ZKTeco) is considered an advantage.
• Experience with endpoint security solutions like ESET or similar is beneficial.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service abilities.
• Ability to work effectively under pressure and manage multiple priorities simultaneously.
• Willingness to provide both on-site and remote IT support.

Required Skills

• Technical Support
• IT Help Desk Operations
• Hardware Troubleshooting
• Software Troubleshooting
• Network Troubleshooting
• User Support
• Microsoft 365 Suite
• Microsoft Outlook
• IT Asset Management
• User Administration
• IP Telephony Systems
• CCTV Systems
• Biometric Systems
• Endpoint Protection Solutions
• Problem-Solving
• Communication Skills
• Customer Service Excellence

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the ability to provide both on-site and remote IT support.