Ticket Clerk Jobs With No Experience in Riyadh

Reception and tenant service Main tasks: Receiving tenants and customers, directing them, and providing them with the necessary support and services in a professional manner. Following up and providing administrative and operational services and tasks assigned directly by the General Manager.

A distinguished host is required to join the team to provide exceptional customer service and welcome guests in a professional and friendly manner. The candidate will be responsible for managing reception operations, coordinating appointments, answering phone and email inquiries, and ensuring the comfort of visitors and directing them to the appropriate departments. We are looking for someone with excellent communication skills, the ability to work under pressure, proficiency in using computers and administrative systems, a neat appearance, and a commitment to the highest standards of professional service.

About the Role

W Hotels is seeking a dedicated Telephone Operator to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally, aligning with W Hotels' mission to "ignite curiosity, expand worlds" and encourage guests to live life to the fullest.

W Hotels is committed to fostering an environment that opens doors and minds, valuing new perspectives and experiences. The company's core philosophy, "Whatever/Whenever," guides the team in transforming guest passions into reality by offering services at any moment. Individuals with an original, innovative spirit and a forward-thinking mindset are invited to join the global team and develop professionally.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station efficiently.
• Process guest requests for wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received.
• Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate/deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
• Test communications equipment regularly to ensure it is functioning properly.
• Respond to special requests from guests with unique needs.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed.
• Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards.

Physical Demands

• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• High school diploma or *** equivalent.

Required Skills

• Telephone Operations
• Guest Service
• Communication
• Problem-Solving
• Customer Support

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company values the unique backgrounds of its associates and fosters an environment where all are welcomed and provided with access to opportunity. Discrimination is not practiced on any protected basis, including disability, veteran status, or other legally protected grounds.

Customer service representative receives the patient, books appointments, answers inquiries and questions, confirms appointments and payment via point of sale.

Are you passionate about authentic hospitality and believe that a smile is the beginning of every wonderful experience? In our luxurious Japanese restaurant in the heart of Al-Yasmeen neighborhood in Riyadh, we are not looking for a traditional receptionist; we are looking for a "Happiness Maker" who will be the bright face of our brand and the starting point for an unforgettable dining journey for our guests. Who is the Happiness Maker we are looking for? You are a person with a friendly personality and a striking presence, who finds true joy in welcoming guests and making them feel special from the moment they enter. You have the ability to manage reservations with excellence and present a professional image that reflects the authenticity of Japanese hospitality. Main tasks and responsibilities: Welcome guests with a warm smile and a greeting that reflects the generosity of hospitality. Efficiently manage and organize restaurant reservations via phone and online platforms. Direct guests to their tables and present the initial menu. Respond to all guest inquiries in a professional manner and provide accurate information about the restaurant and the menu. Continuously coordinate with the service and kitchen team to ensure a smooth experience for guests. Keep the reception area clean and organized to reflect the restaurant's upscale image. Contribute to creating a positive and comfortable atmosphere for all diners. Required qualifications and skills: A person with tact, calmness, and the ability to handle various situations with a smile. Excellent communication skills in Arabic (and English is considered a strong additional advantage). Previous experience in reception or customer service, preferably in the restaurant or luxury hotel sector. Ability to use electronic reservation systems and handle office equipment. A neat and professional appearance that aligns with the restaurant's identity. Flexibility and the ability to work within a harmonious team. Job details: Location: Al-Yasmeen neighborhood, Riyadh. Working hours: 8 hours a day. Working days: 6 days a week. Weekly vacation: One day in the middle of the week (to be determined at the interview). What do we offer you? A competitive salary and an inspiring and upscale work environment. An opportunity to be part of a distinctive Japanese brand. Opportunities for professional development and growth within the company and mobility between departments. If you see yourself as the "Happiness Maker" we are looking for, do not hesitate to get in touch.

About the Role

2P Perfect Presentation is seeking a Customer Service - English Agent to join our team in Riyadh, Saudi Arabia. This role is designed for a proactive, solutions-oriented individual passionate about delivering exceptional customer service. As a CX Agent, you will play a key role in ensuring clients have a seamless and positive interaction with our company.

Key Responsibilities

• Design and implement customer journey mapping to optimize the end-to-end customer experience, identifying pain points and opportunities for improvement.
• Serve as the primary point of contact for clients, ensuring their needs are fully understood and addressed in a timely manner to meet and exceed expectations.
• Proactively resolve escalations related to BPO (Business Process Outsourcing) or call center operations, ensuring that issues are addressed quickly and effectively.
• Regularly engage with clients to gather feedback on their experience and align solutions with their evolving needs and business objectives.
• Collaborate with internal teams to ensure customer feedback is used to enhance products and services.
• Maintain a high standard of customer service by addressing all inquiries and issues with professionalism and empathy.
• Ensure a positive experience for customers at all touchpoints, from initial contact through to resolution and follow-up.
• Monitor and track performance metrics, such as response time, resolution time, and customer satisfaction, ensuring consistent improvement.

Qualifications and Requirements

• Fluent in English (both written and spoken).
• A Bachelor's degree with an English background is considered a plus.
• 1-3 years of experience in customer service or customer experience roles.
• Experience with customer service platforms and CRM tools.
• Strong written and verbal communication skills in English.
• Ability to explain technical information clearly to non-technical customers.
• Capacity to think critically and resolve complex issues efficiently.
• Ability to handle challenging situations with professionalism and empathy.
• Strong customer service orientation with a focus on delivering high-quality solutions.
• Ability to maintain a positive attitude and ensure customer satisfaction in all interactions.
• Ability to work effectively in a team environment and collaborate with various departments, including technical and support teams.
• Strong attention to detail with the ability to manage multiple tasks and priorities.

Required Skills

• Customer Service
• Customer Experience Management
• Customer Journey Mapping
• Issue Resolution
• BPO Operations
• Feedback Gathering
• Professionalism
• Empathy
• Performance Metrics Monitoring
• CRM Tools
• Written Communication
• Verbal Communication
• Technical Explanation
• Critical Thinking
• Problem-Solving
• Customer-Centric Mindset
• Collaboration
• Teamwork
• Organizational Skills
• Attention to Detail
• Task Management
• Priority Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to develop within a customer-centric environment.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to enter the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns with efficiency and courtesy.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received promptly and accurately.
• Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the provider's customer support line.
• Test communications equipment regularly to ensure it is functioning properly.
• Respond to special requests from guests with unique needs, ensuring their satisfaction.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed to assist guests.
• Follow all company policies and procedures diligently.
• Report accidents, injuries, and unsafe work conditions to the manager immediately.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Protect company assets by adhering to security protocols.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities, ensuring their needs are met with respect and care.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards to maintain high service levels.
• Stand, sit, or walk for an extended period of time as required by the role.
• Enter and locate information using computers and/or POS systems accurately.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Exceptional communication skills, both verbal and written.

Work Environment and Additional Information

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. The role is not remote. The Job Number for this position is 26071723. W Hotels is part of Marriott International, an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated. The mission of W Hotels is to encourage curiosity and expand horizons, offering a place to experience life and reinvent the norms of luxury. The service culture emphasizes that anything can be done at any time, turning guest passions into reality.

About the Role

Aljabr Rent a Car is looking for an Applications Reservations Coordinator to join their team. The incumbent will represent the company to customers, ensure the highest levels of service are provided, and adhere to company policies and procedures.

Key Tasks and Responsibilities

• Represent the company and protect its image to customers at all times.
• Provide excellent customer service and handle customer inquiries through various communication channels (internet, calls, personal visits).
• Identify and effectively respond to customer expectations and requests.
• Resolve issues that may affect customer satisfaction within the granted authority.
• Courteous reception and professional handling of customers.
• Receive and process car rental requests via the website and contracted applications, as well as used car sales.
• Coordinate with relevant departments to ensure all customer requests are fulfilled.
• Update the status of available cars at the branch daily through contracted applications as per management directives.
• Fulfill all requests during specified official working hours.
• Follow up with the maintenance department to identify mechanical and technical issues with cars and ensure timely repairs.
• Explain the periodic maintenance program to customers and inform them about maintenance centers and the necessity of adhering to them.
• Follow up on contracts with overdue payments and open contracts with payment arrears.
• Ability to handle customer issues and misunderstandings.
• Communicate with other departments when needed and explain rental details to customers (*, excess mileage, overtime).
• Adhere to the uniform and maintain a clean and tidy personal appearance according to company standards.
• Complete the necessary procedures to open and update new contracts on the specified platforms.
• Responsibility for the safety of vehicles and cash received.
• Review monthly invoices with applications and follow up on their payment.
• Review violations, damages, and accidents recorded for customers and ensure they are included in monthly invoices.
• Handle telephone inquiries in a polite and helpful manner.
• Coordinate car pick-up and drop-off for customers and inform them of relevant information.
• Stay informed about the prices and services of competing companies and report potential business opportunities.
• Daily inventory of parked cars and ensure their safety and readiness for rental.
• Immediate reporting of accident and maintenance cars and sending the necessary documents to the relevant department.
• Perform any other duties as requested by supervisors or managers.

Required Qualifications and Skills

• Proficiency in Arabic, both spoken and written.
• Proficiency in English, both spoken and written.
• Good communication skills and ability to interact with others.
• High problem-solving abilities.
• Ability to work in a team and collaborate.
• Time management and multitasking skills.

A host is required to work in receiving guests and providing exceptional customer service, where you will be responsible for welcoming visitors, directing them, and providing the necessary information in a professional and courteous manner. This position requires excellent communication skills and the ability to interact with the public with tact, in addition to maintaining a decent appearance and professional behavior at all times. Duties include: • Receiving guests and visitors warmly and kindly • Providing the required information and guidance • Coordinating appointments and managing waiting lists •

We are looking for a receptionist and sales employee to work in a car rental office. 🔹 Job Title: Receptionist and Sales 🔹 Nature of Work: Receiving customers, completing rental contracts, following up on bookings, and achieving sales 🔸 Conditions: * Politeness and good dealing with customers * Commitment and discipline at work * Previous experience in car rental or sales is preferred * Ability to work under pressure ⏰ Working Days: 6 days a week 🕒 Working Hours: 8 hours (from 3:00 PM to 11:00 PM) 📍 Work Location: Riyadh, Al-Sulimaniyah Send the CV to the number 05********

About the Role

W Hotels is seeking a Telephone Operator to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their needs are addressed efficiently and professionally.

W Hotels is committed to embracing new experiences and delivering exceptional service. Our approach focuses on providing "Whatever/Whenever" service with passion. We encourage individuals with a unique vision and innovative spirit to join our team and develop their potential.

Key Responsibilities

• Handle, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station effectively.
• Process guest requests, including wake-up calls, call screening, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Inform guests of any messages received.
• Monitor busy or unanswered lines, provide updates to callers on hold, and offer to take messages.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as required.
• Assist guests with internet access instructions and transfer those with internet issues to the provider's customer support.
• Regularly test communications equipment to ensure proper functionality.
• Respond to special requests from guests with specific needs.
• Contact the appropriate individual or department to resolve guest calls, requests, or problems.
• Follow up with guests to confirm satisfaction with resolved requests or problems.
• Dispatch bell staff or valet staff when necessary.
• Adhere to all company policies and procedures.
• Report accidents, injuries, and unsafe working conditions to management.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guest service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate clearly and professionally with others and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships and support team goals.
• Comply with quality assurance expectations and standards.
• Perform duties that require standing, sitting, or walking for extended periods.
• Enter and retrieve information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No specific work experience is required for this role.
• No supervisory experience is necessary.
• No specific licenses or certifications are required.

Required Skills

• Strong communication skills.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Marriott International is an equal opportunity employer committed to diversity and inclusion, valuing the unique backgrounds of all associates and providing access to opportunity.

About the Role

Multilink Management Consultants is seeking energetic and customer-focused individuals to join Baskin-Robbins outlets in Riyadh, Saudi Arabia, as Waiters/Service Crew. This full-time position offers an opportunity for individuals with 0-1 years of experience to begin a career in customer service within a globally recognized brand.

Role Overview

The ideal candidate will be responsible for delivering exceptional customer service, managing orders, serving a variety of ice cream, desserts, and beverages, maintaining a clean and inviting environment, and ensuring every guest has a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and assist them in making their selections.
• Accurately take customer orders for ice cream, desserts, and beverages.
• Serve ice cream, desserts, and beverages to customers promptly and efficiently.
• Handle cash and point-of-sale (POS) transactions with accuracy.
• Maintain high standards of cleanliness and hygiene throughout the outlet.
• Assist with restocking inventory and support inventory management processes.
• Adhere to all company policies, food safety regulations, and customer service standards.

Qualifications and Requirements

• A minimum of 1 to 2 years of experience in a restaurant, café, fast-food, or ice cream outlet is required.
• Possess good communication and customer service skills.
• Basic English communication proficiency is necessary; knowledge of Arabic is considered an advantage.
• Maintain a presentable appearance and a positive attitude.
• Ability to work effectively in a fast-paced environment and adapt to flexible shift schedules.
• Experience in international food chains, cafés, or quick-service restaurants is preferred.
• Strong teamwork and interpersonal skills are essential.
• A customer-oriented approach with a friendly personality is highly valued.
• Must be physically fit and capable of standing for extended periods.
• Previous experience working in the Gulf region will be an added advantage.

Required Skills

• Customer Service
• Communication
• Teamwork
• Interpersonal Skills

Work Context

This is a full-time position for a Waiter/Service Crew at Baskin-Robbins outlets located in Riyadh, Saudi Arabia. The role is a client position managed by Multilink Management Consultants.

About the Role

Tabby is a financial technology company operating in the GCC, focused on simplifying shopping and payments through flexible Buy Now, Pay Later options. The company partners with major brands and serves millions of users. Some financial products offered by Tabby may include interest charges. We are seeking a motivated and professional Saudi National to join our Customer Support Operations department as a Customer Service Representative in Riyadh. This role is designed for individuals committed to delivering excellent service and eager to grow within a dynamic company.

Key Responsibilities

• Provide comprehensive customer support via phone, chat, and email, communicating effectively in both Arabic and English.
• Address customer inquiries and resolve issues efficiently to ensure a positive customer experience.
• Adhere to established guidelines and utilize provided tools to deliver prompt and accurate assistance.

Qualifications and Requirements

• Fluency in spoken and written Arabic and English is essential, with a minimum B2 level proficiency in English.
• Willingness and ability to work rotational shifts and report to the office as required.
• Demonstrated helpfulness, composure under pressure, quick learning ability, and a serious approach to work responsibilities.
• Readiness to handle challenging conversations, meticulously follow processes, and maintain a positive attitude during demanding periods. This role involves direct customer service that can be stressful, particularly during peak times.

Required Skills

• Customer Support
• Problem Solving
• Communication

Work Details and Compensation

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. Compensation ranges from SAR 6,000 to SAR 7,500 per month. This includes a base salary of SAR 6,635 gross, a language allowance of up to SAR 500 gross based on proficiency, and a performance bonus of up to 10% of the base salary.

Training and Onboarding

The role includes a paid, 3-week training program conducted in the office. Following training, there will be a 3-week nesting period where new hires will handle live customer cases with close support.

We are looking for a professional receptionist to join the team, where they will be responsible for welcoming visitors and clients, directing them, and responding to phone and electronic inquiries in a professional and polite manner. The position requires excellent communication skills, proficiency in using computers and office programs, as well as the ability to handle work pressure and maintain a professional appearance. The ideal candidate should possess a friendly and patient personality, and previous experience in customer service or reception is considered an additional advantage.

We are looking for an outstanding receptionist to join our team, who will be responsible for welcoming visitors and clients in a professional and courteous manner, responding to phone inquiries, and directing calls to the appropriate departments. The position requires excellent communication skills in both Arabic and English, the ability to handle basic computer systems, and manage appointments. The ideal candidate should have a neat professional appearance, the ability to work under pressure, and high organizational skills to ensure the smooth operation of the reception area.