Ticket Clerk Jobs With No Experience in Riyadh

About the Role

Wosol Concierge is seeking a professional and service-oriented Concierge Receptionist to join a premium customer experience project in Riyadh. This role is ideal for an individual who thrives on guest interaction, possesses a strong understanding of luxury service standards, and can manage requests with professionalism, accuracy, and calm communication. As the first point of contact, you will play a crucial role in creating a positive and memorable experience for all visitors, ensuring their needs are met efficiently and courteously.

Key Responsibilities

• Welcome guests and provide a positive first impression.
• Assist visitors with directions, information, and service inquiries.
• Register and coordinate guest requests clearly and accurately.
• Coordinate with service teams, valet, restaurants, boutiques, and internal departments to fulfill guest needs.
• Follow up on all requests until their satisfactory completion.
• Support guest service tracking and contribute to daily reporting.
• Handle complaints or concerns professionally and escalate them to the appropriate channels when required.
• Maintain strict confidentiality and protect guest information at all times.

Qualifications and Requirements

• Previous experience in reception, hospitality, customer service, retail, or concierge services is preferred.
• Strong communication and interpersonal skills are essential for effective guest interaction and team coordination.
• A professional attitude and an excellent customer service mindset are paramount.
• The ability to remain calm, organized, and efficient during busy periods is crucial.
• Good follow-up and coordination skills are necessary to ensure requests are managed effectively.
• English language skills are considered an advantage for this role.
• Availability to work shifts is required.
• 0-1 year of experience is preferred.

Required Skills

• Customer Service
• Communication
• Interpersonal Skills
• Concierge Services
• Hospitality
• Retail
• Luxury Retail
• VIP Guest Services
• Attention to Detail
• Service Ownership
• Ability to coordinate between multiple teams
• Comfortable working in a premium guest-facing environment

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a premium guest-facing environment, requiring adaptability to work shifts as needed.

Receptionist – Veterinary Clinic

A veterinary clinic in the Qurtubah district of Riyadh announces a job opening for the position of Receptionist to join the team.

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Job Duties:

• Receive clients and visitors in a polite and professional manner.
• Answer calls and WhatsApp messages.
• Coordinate and book appointments.
• Register client and pet data.
• Support daily administrative tasks within the clinic.
• Handle inquiries related to services and adoption when needed.

Requirements:

• Saudi national.
• Proficiency in English.
• Politeness and good customer service skills.
• Organizational and communication skills.
• No objection to dealing with cats and dogs.

Work Location: Qurtubah District – Riyadh

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Working Hours:

• Saturday to Thursday: 2:00 PM to 10:00 PM.
• Friday: 4:00 PM to 10:00 PM.
• One day off per week.

Note: The work environment is within a veterinary clinic, so the applicant must be a lover of animals and comfortable dealing with them.

About the Role

2P Perfect Presentation is seeking a Customer Service - English Agent to join our team in Riyadh, Saudi Arabia. This role is designed for a proactive, solutions-oriented individual passionate about delivering exceptional customer service. As a CX Agent, you will play a key role in ensuring clients have a seamless and positive interaction with our company.

Key Responsibilities

• Design and implement customer journey mapping to optimize the end-to-end customer experience, identifying pain points and opportunities for improvement.
• Serve as the primary point of contact for clients, ensuring their needs are fully understood and addressed in a timely manner to meet and exceed expectations.
• Proactively resolve escalations related to BPO (Business Process Outsourcing) or call center operations, ensuring that issues are addressed quickly and effectively.
• Regularly engage with clients to gather feedback on their experience and align solutions with their evolving needs and business objectives.
• Collaborate with internal teams to ensure customer feedback is used to enhance products and services.
• Maintain a high standard of customer service by addressing all inquiries and issues with professionalism and empathy.
• Ensure a positive experience for customers at all touchpoints, from initial contact through to resolution and follow-up.
• Monitor and track performance metrics, such as response time, resolution time, and customer satisfaction, ensuring consistent improvement.

Qualifications and Requirements

• Fluent in English (both written and spoken).
• A Bachelor's degree with an English background is considered a plus.
• 1-3 years of experience in customer service or customer experience roles.
• Experience with customer service platforms and CRM tools.
• Strong written and verbal communication skills in English.
• Ability to explain technical information clearly to non-technical customers.
• Capacity to think critically and resolve complex issues efficiently.
• Ability to handle challenging situations with professionalism and empathy.
• Strong customer service orientation with a focus on delivering high-quality solutions.
• Ability to maintain a positive attitude and ensure customer satisfaction in all interactions.
• Ability to work effectively in a team environment and collaborate with various departments, including technical and support teams.
• Strong attention to detail with the ability to manage multiple tasks and priorities.

Required Skills

• Customer Service
• Customer Experience Management
• Customer Journey Mapping
• Issue Resolution
• BPO Operations
• Feedback Gathering
• Professionalism
• Empathy
• Performance Metrics Monitoring
• CRM Tools
• Written Communication
• Verbal Communication
• Technical Explanation
• Critical Thinking
• Problem-Solving
• Customer-Centric Mindset
• Collaboration
• Teamwork
• Organizational Skills
• Attention to Detail
• Task Management
• Priority Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to develop within a customer-centric environment.

About the Role

Fast Fit EMS Fitness Company, a prominent EMS fitness brand in Saudi Arabia with 11 clubs across major cities, is seeking a Customer Care - Sales Specialist to join its team in Riyadh. Founded in 2019, Fast Fit is committed to innovation and customer satisfaction. This full-time position is suitable for individuals interested in the beauty and fitness industry who aim to achieve sales targets while providing excellent customer service. The role involves handling customer inquiries and driving sales, contributing to a positive work environment. The company provides comprehensive internal training to support employee development.

Key Responsibilities

• Achieve sales targets while delivering excellent customer service.
• Handle customer requests and inquiries via phone and email in both Arabic and English.
• Contribute to a positive work environment through polite and professional interactions with customers and colleagues.

Qualifications and Requirements

• A bachelor's degree is preferred.
• 1 year of experience in a customer-facing or sales role is required.
• Work experience in Sales will be considered an added advantage.
• Dedication and passion for assisting customers.
• Ability to work effectively in a fast-paced environment.
• A polished and professional demeanor.

Required Skills

• Driven, persuasive, and motivated attitude.
• Excellent communication skills, both verbal and written, in Arabic and English.
• Strong phone contact handling skills and active listening abilities.
• Proficiency in handling customer requests via phone and email.
• Ability to multitask, prioritize, and manage time effectively.

Work Environment and Benefits

This is a full-time position based in Riyadh. The role offers a 5-day work week. Employees will receive competitive salaries, high commissions, benefits, and incentives. The company provides comprehensive health coverage, a supportive work environment, specialized training, and opportunities for career growth, including potential global opportunities. Employees are entitled to 30 days of paid annual leave.

About the Role

W Hotels is seeking a Telephone Operator to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their needs are addressed efficiently and professionally.

W Hotels is committed to embracing new experiences and delivering exceptional service. Our approach focuses on providing "Whatever/Whenever" service with passion. We encourage individuals with a unique vision and innovative spirit to join our team and develop their potential.

Key Responsibilities

• Handle, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station effectively.
• Process guest requests, including wake-up calls, call screening, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Inform guests of any messages received.
• Monitor busy or unanswered lines, provide updates to callers on hold, and offer to take messages.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as required.
• Assist guests with internet access instructions and transfer those with internet issues to the provider's customer support.
• Regularly test communications equipment to ensure proper functionality.
• Respond to special requests from guests with specific needs.
• Contact the appropriate individual or department to resolve guest calls, requests, or problems.
• Follow up with guests to confirm satisfaction with resolved requests or problems.
• Dispatch bell staff or valet staff when necessary.
• Adhere to all company policies and procedures.
• Report accidents, injuries, and unsafe working conditions to management.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guest service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate clearly and professionally with others and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships and support team goals.
• Comply with quality assurance expectations and standards.
• Perform duties that require standing, sitting, or walking for extended periods.
• Enter and retrieve information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No specific work experience is required for this role.
• No supervisory experience is necessary.
• No specific licenses or certifications are required.

Required Skills

• Strong communication skills.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Marriott International is an equal opportunity employer committed to diversity and inclusion, valuing the unique backgrounds of all associates and providing access to opportunity.

About the Role

Amazon is seeking to hire Saudi Nationals for the role of Customer Service Associate in Riyadh, Saudi Arabia. As a member of the Customer Service team, you will contribute to Amazon's mission to be Earth's most customer-centric company. This role involves direct engagement with Saudi Arabian customers, providing support and problem-solving without relying on scripts. You will utilize your personality and problem-solving skills to deliver the customer experience Amazon is known for.

The Customer Service Associate plays a role in preventing issues, resolving queries, and serving customers. You will be the primary point of contact for customers in Arabic, handling inquiries via phone, chat, and/or email. This includes assisting with order and product questions, payment matters, and providing guidance on website navigation. You will use various tools to research solutions and communicate effectively with customers.

Key Responsibilities

• Serve as the first point of contact for Saudi Arabian customers in Arabic, addressing their needs through phone, chat, and/or email.
• Handle a range of customer inquiries, including order and product questions, payment matters, and website guidance.
• Utilize various tools and resources to navigate, research, and identify effective solutions for customer issues.
• Communicate clearly and professionally with customers to ensure a positive resolution to their queries.
• Proactively identify and address potential customer issues to prevent future problems.
• Contribute to serving customers through service.

Qualifications and Requirements

• Must be a Saudi national.
• Minimum qualification of a high school degree.
• Strong communication skills in Arabic, both written and oral fluency.
• Experience working with a computer.
• Availability to work variable shifts from Monday to Sunday within the operating hours of 8 AM to 10 PM.
• Willingness and ability to work in rotating shifts, including early, late, weekend, and overtime as required.

Required Skills

• Excellent communication skills.
• Proficiency in computer usage.
• Strong problem-solving abilities.
• Detail-oriented approach to tasks.
• Customer-focused mindset.
• Ability to learn quickly and adapt to new information and processes.
• Willingness to embrace change.
• Capability to multitask effectively in a fast-paced environment.
• Articulate and hard-working.
• Friendly demeanor in all customer interactions.

Work Environment and Compensation

This is a full-time employee position based in Riyadh, Saudi Arabia. The role requires working variable hours to match customer demand, with 9 hours per shift and a minimum of 40 hours per week. Shifts are scheduled within operating hours of 8 AM to 10 PM, Monday to Sunday. Your work schedule will be provided 1-2 weeks in advance and may change every 1-4 weeks. National holidays may also be required.

The total pay rate is 8600 SAR, comprising a base pay of 6143 SAR and other allowances of 2457 SAR.

Benefits include medical insurance for the employee, their spouse, and children, an Amazon employee discount, a nursery benefit, and life insurance. Expert training and ongoing opportunities for skill development are provided.

Application Process

The application process, including assessments, is expected to take approximately 2 hours to complete. It is recommended to use a laptop or desktop computer. You can save your application and return to it, but completing it in one sitting is advised.