Full-time Call center agent Jobs With No Experience in Riyadh

• Answer inbound calls promptly and professionally, providing accurate information and assistance to customers.
• Make outbound calls as required, following up on customer inquiries or providing updates on services.
• Resolve customer complaints and issues efficiently and effectively, escalating complex cases to the appropriate department when necessary.
• Maintain accurate records of customer interactions and transactions, updating databases and systems as required.
• Adhere to company policies and procedures, ensuring compliance with industry regulations.
• Contribute to a positive and supportive team environment, collaborating with colleagues to achieve team goals.
• Identify and escalate potential service or product improvements to management.
• Maintain up-to-date knowledge of company products and services.

• Excellent communication and interpersonal skills, with a strong focus on customer service.
• Proven experience in a call center environment is preferred but not essential for the right candidate.
• Strong problem-solving abilities and ability to handle challenging situations with professionalism.
• Proficiency in using computers and relevant software applications.
• Ability to work effectively both independently and as part of a team.
• Excellent time management and organisational skills.
• Fluency in English is essential; fluency in Arabic is highly advantageous.

Specialist / Call Center

Conditions:
▪️ Saudi nationality
▪️ Bachelor’s degree or diploma in customer service, sales, or related field
▪️ Experience in using Microsoft Office programs
▪️ English language proficiency in speaking and writing
▪️ Experience in the field for a year or more

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