Full-time Travel Clerk Jobs in Riyadh

His expertise in airline and hotel reservations and tourism programs. It is preferable to conduct an interview with Saud.

At Wujhat, we believe that travel is an experience worth designing with love and care. We are a small and enthusiastic team, creating carefully selected travel packages and presenting them to our clients in the best possible way. We are now looking for a passionate and ambitious colleague to join us. Very Important This role requires daily written communication in both Arabic and English, so it is important to be comfortable reading and writing in English fluently at an excellent level! The salary does not include a commission percentage from sales, and the salary is specified in the job announcement. If it is not suitable for you, we fully understand, and we hope there is no embarrassment in not applying. We are looking for an immediate joiner. If your notice period in your current job exceeds 14 days, unfortunately, we will not be able to proceed with you. What will you do in this role? You will be the voice of Wujhat in front of our clients. You will receive their inquiries and respond through our various written sales channels: messages within our app, and social media platforms. You will receive their requests and coordinate with hotels and suppliers to design and coordinate the best packages and the most suitable ones for each client. And don’t worry if you are not an expert in the required field; we provide you with full training on all our systems and tools. All we ask for is a sincere desire to learn quickly and enjoy the journey. Nature of Work and Working Hours We strive to make work as flexible and comfortable as possible: The nature of the work is 40 hours a week, divided between 5 to 6 days a week, and the schedule may vary depending on pressure and seasons (keeping the 40 hours in mind). Work from the office 3-4 days a week, and work remotely one to two days a week. After a few weeks, we may need your flexibility to work evenings and on weekends (within the 40 hours). We consider everyone's need for balance and comfort. Goals and Commission You will earn a percentage of the sales that exceed a monthly target we set for you, and we have designed your start with us in three clear stages that give you enough time to succeed: The first month is fully dedicated to your training and support. The second month is your trial period to find your rhythm and get to know your work. From the third month onward, meeting the monthly target becomes mandatory and applicable. We will share with you all the details of the commission and sales targets clearly during the personal interview. What are we looking for? We are looking for an ambitious person who loves the travel field and feels passionate about it. Someone who is comfortable using technology and computers and is able to write fluently in both Arabic and English. We greatly appreciate those who are organized and enjoy following the approved systems, procedures, and standard operating procedures (SOPs) in the company, as these matters make our work all easier and more enjoyable. Work Environment Working with us is truly enjoyable, the environment is great, and the team is young and kind, supporting each other. If you are looking for a place to grow, feel appreciated, and enjoy every workday, we are waiting for you. Points We Would Like to Clarify Honestly Before Applying The salary is specified in the job announcement. If it is not suitable for you, we fully understand, and we hope there is no embarrassment in not applying. We are looking for an immediate joiner. If your notice period in your current job exceeds 14 days, unfortunately, we will not be able to proceed with you. We look forward to getting to know you and welcoming you to the Wujhat team.

Join Novotel Hotels as a Reservations Agent!
We are seeking a professional and customer-focused Reservations Agent to join our team at tamayyaz in Riyadh, Saudi Arabia. In this role, you will be the first point of contact for our guests, managing reservations with efficiency, accuracy, and exceptional service. You will handle booking inquiries, process reservations, and ensure every guest receives a seamless and supportive experience from their initial contact through their stay.

Responsibilities:

• Process and manage guest reservations through multiple channels including phone, email, and online booking systems.
• Provide accurate information about room availability, rates, amenities, and special offers to potential guests.
• Maintain detailed and organized reservation records, ensuring all guest information is entered correctly and securely.
• Handle guest inquiries and special requests with professionalism and empathy, offering customized solutions when possible.
• Manage cancellations and modifications to existing reservations in a timely manner.
• Coordinate with other departments to ensure guest preferences and special requirements are communicated effectively.
• Resolve booking discrepancies and guest concerns with problem-solving skills and a supportive approach.
• Multitask efficiently during peak booking periods while maintaining accuracy and attention to detail.
• Follow company policies and procedures to ensure compliance and consistency in all reservation operations.
• Contribute to achieving occupancy targets and revenue goals through effective sales techniques and upselling opportunities.

Qualifications:

• Proven experience as a Reservations Agent, customer service representative, or similar role in the hospitality or travel industry.
• Proficiency with reservation management systems and booking platforms.
• Strong verbal and written communication skills in English; Arabic language skills are highly preferred.
• Excellent organizational abilities with strong attention to detail and accuracy in data entry.
• Demonstrated time management skills with the ability to prioritize multiple tasks simultaneously.
• Customer-focused mindset with the ability to remain calm and professional under pressure.
• Problem-solving skills and the ability to handle guest concerns with empathy and support.
• Proficiency with computer systems and Microsoft Office applications.
• Familiarity with Customer Relationship Management (CRM) systems is preferred.
• Knowledge of the hospitality industry and guest service standards is advantageous.
• Ability to work flexible schedules, including weekends and holidays as required.