About the Role
W Hotels is seeking a guest-focused F&B Service Expert to join our team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to a brand focused on creating memorable guest experiences. As an F&B Service Expert, you will be responsible for delivering a range of services to ensure guests enjoy their dining experience.
Role Context and Culture
At W Hotels, we believe in creating unique experiences that go beyond standard service. Our culture is built on attentiveness, innovation, and a commitment to the Whatever/Whenever service philosophy. We encourage individuals who are original, innovative, and forward-thinking to join our global team and contribute to our mission of awakening guest passions and redefining luxury.
Key Responsibilities
- Deliver a wide range of services to ensure guests enjoy their dining experience.
- Take initiative in providing exceptional guest service.
- Set tables to prepare for guest service.
- Communicate effectively with kitchen staff.
- Interact with and serve guests in a professional and engaging manner.
- Maintain cleanliness of work areas and supplies.
- Ensure all transactions are handled seamlessly as part of the overall guest experience.
- Contribute to creating a safe workplace for colleagues and guests.
- Follow all company policies and procedures diligently.
- Uphold high-quality standards in all aspects of service.
- Maintain a professional uniform, personal appearance, and communication style.
Qualifications and Requirements
- High school diploma or *** equivalent is preferred.
- Less than 1 year of related work experience is required.
- No supervisory experience is necessary for this role.
- No specific licenses or certifications are required.
- Ability to stand, sit, or walk for extended periods.
- Capability to move over sloping, uneven, or slippery surfaces.
- Ability to read and visually verify menu information.
- Physical ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Required Skills
- Guest Service
- Food and Beverage Service
Work Location and Type
This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.
