Remote Jobs for Fresh Graduates in Saudi Arabia

About the Role

PULSE is seeking a Customer Service Representative to join its fully remote team serving the MENA Region. In this position, you will act as the primary point of contact for customers, providing support, resolving inquiries, and ensuring a positive customer experience across phone, email, and chat channels. This role is suited for individuals who are motivated by assisting others, possess strong communication abilities, and excel at problem-solving in a fast-paced environment.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and live chat.
• Provide accurate information regarding products, services, billing, and company policies.
• Assist customers with account management, order status updates, troubleshooting, and general support requests.
• Deliver empathetic, solution-oriented service while maintaining a high standard of customer satisfaction.
• Investigate and resolve customer concerns efficiently and effectively.
• Escalate complex issues to the appropriate teams when necessary.
• Document customer interactions, inquiries, and resolutions accurately.
• Follow up with customers to ensure issues have been fully resolved.
• Build positive relationships through professional and courteous communication.
• Contribute to customer retention by consistently delivering high-quality service.
• Gather customer feedback and share insights to support continuous improvement initiatives.
• Collaborate with team members to foster a supportive and customer-centric culture.
• Utilize CRM systems and customer service tools to manage customer interactions.
• Maintain accurate customer records and documentation.
• Assist in updating internal knowledge bases and support resources.
• Adhere to company policies, procedures, and service standards.

Qualifications and Requirements

• 1-2 years of experience in customer service, customer support, or a related field.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks and priorities effectively.
• Strong organizational skills and attention to detail.
• Self-motivated, reliable, and comfortable working independently in a remote environment.
• Proficiency with basic computer applications, including Microsoft Office or equivalent tools.
• High school diploma or equivalent.

Required Skills

• Customer Service
• Customer Support
• Communication (Verbal and Written)
• Problem-solving
• Conflict-resolution
• Organizational skills
• Attention to detail
• Basic computer applications
• Microsoft Office (or equivalent)
• CRM systems
• Customer support software

Work Environment and Location

This is a full-time, fully remote position. The role is based in Tabūk, Tabuk, Saudi Arabia, with the possibility of remote work within the region. PULSE operates as a remote-first organization, fostering a supportive, inclusive, and collaborative team culture.

About the Role

Cubic Corporation, a technology solutions provider for transportation and defense, is seeking an Electronics Technician for its Cubic Defense business unit. This full-time position is based in Tabuk, Saudi Arabia, and will provide essential operation and maintenance support for the P-4 SAKITS pods. This role is critical to supporting the Royal Saudi Air Force (RSAF) F15C/D Air Combat Maneuver & Instrumentation (ACMI) program. The successful candidate will report to the Site Manager and work closely with Field Service Technicians, requiring the ability to work independently with minimal supervision.

Key Responsibilities

• Maintain a comprehensive log detailing the serial number, pod type, date, time, and remarks for all P-4 SAKITS pods checked in and out of the P-4 SAKITS pod shop.
• Manage and update a daily status and availability log for all P-4 SAKITS pods.
• Record elapsed Time Meter readings monthly to determine each pod's operational time.
• Operate and maintain the P-4 SAKITS Test Set in strict accordance with applicable technical documentation.
• Perform Organizational-Level (O-Level) and Intermediate-Level (I-Level) maintenance tests and replace Shop Replaceable Assemblies (SRAs) on P-4 SAKITS pods.
• Provide assistance as required in the operation and maintenance of display equipment.
• Perform duties of a computer operations technician, including loading programs for operation and testing, conducting subsystem tests to assess operational readiness, and loading pre-mission exercise data into the Data Transfer Device (DTD).
• Maintain a control log for the issuance and receipt of DTDs to and from aircrews.
• Operate graphics terminals during live exercises and assist with display and control operations.
• Offer technical assistance to RSAF personnel or aircrews during the setup for replay/debriefing sessions.
• Maintain and store records of mission tapes.
• Compile and maintain a mission event log, including specific and pertinent data under headings such as date, time, mission/event, remarks, and operator.
• Interface directly with the RSAF to discuss mission sortie effectiveness.
• Undertake additional operations duties as directed by the Site Supervisor.
• Comply with Cubic's values, code of conduct, and all company policies and procedures, including those related to quality, security, and occupational health, safety, and environmental standards.
• Perform other duties as assigned by management that may be reasonably required.
• Support the setup of project equipment when necessary.
• Collaborate effectively as part of a team, supporting colleagues to ensure the successful provision of services to the customer.

Qualifications and Requirements

• Previous experience in a similar role is required.
• Demonstrated ability to comply with company standard practices as they apply to field assignments.
• Proven ability to adapt to a remote and/or foreign environment.
• Ability to work in confined spaces.
• Capability to lift up to 75 pounds.
• Must be able to obtain (or currently possess) RSAF security clearance, including a background check.
• A college qualification in a technical field, or equivalent technical education and military experience, is essential.
• Certification of English Comprehension, Speaking, Reading, and Writing by TOEFL, STEP Test, or another KSA-recognized exam is desirable.
• An Engineering Degree specializing in Electronics, Avionics, or Communication is also desirable.

Required Skills

• Proficiency in operation and maintenance support for P-4 SAKITS pods.
• Experience with Organizational-Level (O-Level) and Intermediate-Level (I-Level) maintenance procedures.
• Skill in Shop Replaceable Assemblies (SRAs) replacement.
• Competence in computer operations.
• Experience operating Data Transfer Devices (DTD).
• Ability to operate graphics terminals.
• Strong technical assistance capabilities.
• Excellent record-keeping and documentation skills.
• Effective interfacing skills with military personnel, specifically the RSAF.
• Adaptability to remote and foreign environments.
• Ability to work effectively with military and foreign personnel.
• Good inter-personal skills with efficient and flexible communication abilities.
• Capacity to work effectively under pressure.
• A focused and conscientious approach to work.
• Self-motivated with a proactive attitude.

Work Environment and Details

This is a full-time position located in Tabuk, Saudi Arabia. The role requires the ability to adapt to a remote and foreign environment, work in confined spaces, and lift up to 75 pounds. Candidates must be able to obtain RSAF security clearance.

We are a leading company in the care field and are looking for commission marketing specialists to take responsibility for developing and implementing effective marketing strategies. Responsibilities: Planning and implementing innovative marketing campaigns. Analyzing the market and understanding consumer trends.