Customer Services Jobs with 4,000-5,000 SR salary in Saudi Arabia

A Saudi female employee is required to work for a leading company in the field of gas stations, the job title is customer service. Office hours at the company headquarters.

Performing operations aimed at providing immediate support to the customer, helping them to understand the product, directing them to the sales department, answering any inquiries they ask about, and resolving any problems they face. They are the employee responsible for responding to the unified number and dealing with the call center program: Answering questions or inquiries that the customer needs to know through the unified number. Receiving customer data transferred from social media and communicating with them. Convincing potential customers to purchase the product or try the service offered by the company. Responsible for the customer satisfaction survey, completing it fully, and taking notes. Evaluating the customer experience, writing notes, and sending reports to management periodically. Resolving individual customer issues, identifying improvements, exploring gaps in the customer experience, and reporting them. Preparing weekly reports from the call center program and sending them to the direct manager: (Number of customers who were transferred - Number of customers registered on the program - Number of complaints - Customer satisfaction survey).

Customer Service Inquiry Writer Job
The United Eagles Recruitment Office is seeking to hire an Inquiry Writer at the Customer Service Center, where your primary responsibility will be to provide advice and basic information to customers, respond to their inquiries, and process basic requests via phone or electronic methods.

Main Duties and Responsibilities Include:

• Responding to basic customer inquiries and providing advice about the company's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex cases to the relevant employee.
• Logging all inquiries and complaints and reporting on the solutions implemented.
• Fully adhering to the policies and procedures followed in the Customer Service Center.

Requirements:

• Practical experience of at least one year in customer service.
• High school diploma at a minimum.
• Advanced skills in communication, customer assistance, and problem-solving.
• Proficiency in both Arabic and English.

Job Details:

• Job Type: Full-time, six working days a week.
• Working Hours: Morning.
• Location: Eastern Province, Khobar City.

Customer Service Inquiry Writer Job
The United Eagles Office for Recruitment is seeking to hire an Inquiry Writer at the Customer Service Center, where your main responsibility will be to provide advice and basic information to customers, respond to their inquiries, and process basic requests via telephone or electronic means.

Main Duties and Responsibilities Include:

• Responding to customers' basic inquiries and providing advice about the institution's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex issues to the appropriate staff member.
• Recording all inquiries and complaints and reporting the solutions taken.
• Fully complying with the policies and procedures followed in the Customer Service Center.

Requirements:

• Practical experience of no less than one year in the field of customer service.
• High school diploma at a minimum.
• Advanced communication skills and customer assistance and problem-solving skills.
• Fluency in both Arabic and English.

Job Details:

• Job Type: Full-time, six days a week.
• Work Hours: Morning.
• Location: Eastern Province, Al Khobar City.

Customer Service Inquiry Writer Job
The United Eagles Office for Recruitment is seeking to hire an Inquiry Writer in the Customer Service Center, where your main responsibility will be to provide advice and basic information to customers, respond to their inquiries, and process basic requests via phone or electronic means.

Main Duties and Responsibilities Include:

• Responding to customers' basic inquiries and providing advice about the organization's services.
• Processing customers' basic requests and sending required documents.
• Resolving customer complaints and referring more complex issues to the specialized employee.
• Recording all inquiries and complaints and reporting the solutions taken.
• Fully adhering to the policies and procedures followed in the Customer Service Center.

Requirements:

• At least one year of practical experience in the customer service field.
• High school diploma as a minimum.
• Advanced communication skills and ability to assist customers and solve problems.
• Proficiency in both Arabic and English.

Job Details:

• Job Type: Full-time, six working days a week.
• Working hours: Morning.
• Location: Eastern Province, Al Khobar.

Customer Service Inquiry Writer Job
The United Eagles Office for Recruitment seeks to hire an Inquiry Writer at the Customer Service Center, where your main responsibility will be to provide advice and basic information to customers, respond to their inquiries, and process basic requests via phone or electronic methods.

Main Duties and Responsibilities include:

• Responding to basic customer inquiries and providing advice about the organization's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex issues to the specialized employee.
• Recording all inquiries and complaints and reporting the solutions taken.
• Fully adhering to the policies and procedures followed in the Customer Service Center.

Requirements:

• At least one year of practical experience in the field of customer service.
• High school diploma as a minimum.
• Advanced communication skills and customer assistance skills, as well as problem-solving skills.
• Fluency in both Arabic and English.

Job Details:

• Job Type: Full-time, six working days a week.
• Work Schedule: Morning.
• Location: Eastern Province, Al Khobar city.