Travel & Accomodation Jobs in Saudi Arabia

• Supervise housekeeping staff, including scheduling and monitoring performance.
• Inspect guest rooms and public areas for cleanliness and quality.
• Train staff on cleaning techniques and hotel policies.
• Manage inventory of linens, cleaning supplies, and equipment.
• Address guest complaints and resolve issues promptly.
• Ensure compliance with health and safety standards.
• Collaborate with other departments for overall hotel operations.

• Previous housekeeping experience, with 12 years in a supervisory role.
• Strong organizational and leadership skills.
• Attention to detail and high standards commitment.
• Excellent communication and problem-solving abilities.

• Clean and arrange guest rooms to hotel standards, including making beds, changing linens, and replenishing supplies.
• Sanitize bathrooms, vacuum floors, dust surfaces, and empty trash bins.
• Restock amenities such as toiletries, towels, and coffee supplies.
• Report any maintenance issues or safety hazards to the supervisor.
• Respond promptly and courteously to guest requests.
• Adhere to hotel policies, safety protocols, and confidentiality standards.

• Attention to detail and ability to work efficiently.
• Physical stamina to perform cleaning tasks and lift heavy items.
• Good communication and customer service skills.
• Previous housekeeping experience is a plus but not required.

The reservations officer is the main link between the hotel and the guests. They are responsible for managing and confirming booking operations, working to provide an excellent experience for guests from the moment of booking until their arrival.

Responsibilities:

• Receiving guest inquiries via phone or email.
• Making and confirming reservations using the reservation management system.
• Providing accurate information about rooms, rates, and available services.
• Handling modifications or cancellations according to hotel policies.
• Cooperating with other departments to ensure high-quality service.
• Maintaining and regularly updating the customer database.

Qualifications:

• Previous experience in reservations or customer service.
• Excellent communication skills in both Arabic and English.
• The ability to work under pressure and manage time effectively.
• Familiarity with electronic booking systems.

• Supervision: Oversee and manage daily operations of the housekeeping department, including hiring, training, and supervising staff.
• Standards and Procedures: Develop and implement systems to ensure consistent service and compliance with safety and sanitation standards.
• Budget Management: Prepare and manage the housekeeping budget, including inventory control.
• Inspections: Conduct regular inspections of guest rooms, public areas, and back-of-house areas.
• Guest Relations: Handle guest complaints and requests promptly and courteously.
• Collaboration: Work with other departments to ensure seamless operations.
• Performance Evaluation: Conduct evaluations of housekeeping staff and manage disciplinary actions.
• Training and Development: Implement training programs to enhance staff skills.
• Safety and Compliance: Ensure compliance with health and safety regulations.
• Lost and Found: Maintain proper handling and documentation of lost items.

• Proven experience as an Executive Housekeeper or similar role in hospitality.
• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Attention to detail and commitment to high standards.
• Ability to manage budgets and control inventory.
• Knowledge of health and safety regulations.
• Proficiency in housekeeping management software.

• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy items.
• Manual dexterity with cleaning equipment.

Job Title: Reservations Management Staff

Location: Jeddah – Al-Mohammadiyah District – Full Time (On-site)

Working Hours: 8 hours a day on a shift system (Morning – Evening – Night) 6 days a week

Tasks and Responsibilities:

✅ Managing reservations and customer service

✅ Coordinating operational activities

✅ Enhancing guest experience and marketing

✅ Performance analysis and development

Requirements:

🔹 Previous experience in customer service or reservations management (preferably in the hospitality or real estate sector)

🔹 Excellent communication skills in Arabic and English (verbal and written)

🔹 Proficient in using computers and Microsoft Office programs

🔹 Ability to work under pressure and troubleshoot quickly

🔹 Organized personality capable of multitasking efficiently

To Apply:

Please send your resume with the job title to:

H@************

🚀 Join our team and contribute to providing an exceptional hospitality experience for guests!

Job Description

Job Title: Hotel Receptionist

Responsibilities:

1. Welcoming Guests: Greeting guests upon their arrival and providing necessary assistance.

2. Check-in and Check-out Procedures: Managing check-in and check-out processes accurately and quickly.

3. Responding to Inquiries: Providing information about the hotel, its services, and the surrounding areas.

4. Managing Reservations: Handling the reservation system and confirming or modifying bookings as needed.

5. Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as housekeeping and maintenance to ensure a comfortable experience for guests.

7. Keeping Records: Accurately recording necessary information such as guest details and payments.

Qualifications:

- Good communication skills.

- Ability to handle pressure.

- Knowledge of computer basics.

- Previous experience in the hospitality field is preferred.

- Excellent English language skills.

Job Description

Job Title: Hotel Receptionist

Responsibilities:

1. Welcoming Guests: Greeting guests upon their arrival and providing necessary assistance.

2. Check-in and Check-out Procedures: Managing check-in and check-out processes accurately and quickly.

3. Responding to Inquiries: Providing information about the hotel, its services, and the surrounding areas.

4. Managing Reservations: Handling the reservation system, confirming bookings, and modifying them when necessary.

5. Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as housekeeping and maintenance to ensure a comfortable experience for guests.

7. Keeping Records: Accurately recording necessary information such as guest data and payments.

Qualifications:

- Good communication skills.

- Ability to handle pressure.

- Knowledge of computer basics.

- Previous experience in the hospitality field is preferable.

- Excellent English language skills.

• Develop and implement strategic plans to enhance guest satisfaction, revenue, and overall hotel performance.
• Oversee daily operations, including front office, housekeeping, food and beverage, and maintenance departments.
• Manage and mentor staff, fostering a culture of excellence and continuous improvement.
• Analyze financial reports, budgets, and market trends to make informed business decisions.
• Ensure compliance with local regulations, health and safety standards, and company policies.
• Develop and maintain relationships with key clients, partners, and stakeholders.
• Implement effective marketing strategies to increase occupancy rates and revenue.
• Address and resolve guest complaints promptly and professionally.
• Stay updated on industry trends and innovative practices to maintain a competitive edge.

• Bachelor's degree in Hospitality Management, Business Administration, or related field; advanced degree or professional certifications preferred.
• Minimum 5 years of experience in hotel management or related hospitality roles.
• Proven track record in financial management, revenue optimization, and budgeting.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Exceptional communication and interpersonal skills; fluency in English; Arabic language skills desirable.
• Proficiency in hotel management software and systems.
• In-depth knowledge of the Saudi Arabian hospitality industry, cultural norms, and local regulations.
• Demonstrated ability to deliver outstanding customer service.
• Flexibility to work irregular hours, including weekends and holidays.

• Supervising Staff: Overseeing housekeeping staff to ensure cleanliness and service standards.
• Quality Control: Inspecting guest rooms and public areas to maintain hotel standards.
• Training and Development: Training new employees and providing ongoing training opportunities.
• Inventory Management: Managing cleaning supplies and ordering as needed.
• Guest Interaction: Responding to guest requests and ensuring their satisfaction.
• Scheduling: Creating and managing staff schedules for optimal coverage.
• Health and Safety Compliance: Ensuring compliance with health regulations and conducting regular safety training.
• Reporting: Preparing reports on housekeeping activities and maintenance issues.
• Budget Management: Assisting in managing the housekeeping budget.
• Continuous Improvement: Identifying areas for improvement in housekeeping operations.

• Bachelor’s degree or equivalent in Hotel Administration / Business Administration
• 23 years’ experience in a similar role
• Experience with an international luxury hotel chain
• GCC exposure
• Fluency in English (Arabic is preferred)

• Attend the hotel morning meeting, highlighting VIP guest arrivals and contacting key guests to promote the spa services and facilities.
• Organize and relay all duties relating to guest arrivals, with a focus on frequent day and hotel guests, VIPs, and journalists in the spa morning and afternoon line-up meetings.
• Liaise with reservations on future hotel bookings and contact key guests to promote spa services and facilities.
• Organize and provide housekeeping with spa welcome appointment letters for guest arrivals the following day.
• Implement and monitor a data collection system in spa operations for birthdays, anniversaries, and special occasions.
• Implement and monitor a guest feedback system for spa guest departures.
• Organize and carry out all duties relating to any special arrangements for spa guests.
• Monitor and follow up on guest complaint return visits to achieve maximum guest satisfaction and provide feedback to the Spa Manager.
• Work closely with the spa manager on monthly GSS results.
• Entertain guests and VIPs, building relationships and encouraging repeat custom.
• Assist the spa reception with check-ins and check-outs, aiding in efficient service flow.
• Update the spa database on guests’ history profiles and preferences, providing accurate information at all times.
• Promote spa and hotel facilities to all guests and visitors.
• Ensure uniform is clean, presentable, and in good condition, showcasing professional appearance and hygiene standards.

• 02 years of experience.
• Proficient in English (writing and speaking).
• Female candidates only for the female spa.

Receptionist employee

Saudi nationality

Work 8 hours

Work 6 workdays

Salary 4000 riyals to 4500 riyals

Annual leave 21 days with pay

Annual promotion benefits

• Supervision: Oversee daily operations, hiring, training, and supervising housekeeping staff.
• Standards and Procedures: Develop and implement housekeeping systems to ensure compliance with safety and sanitary standards.
• Budget Management: Prepare and manage the housekeeping budget, including procurement and inventory control.
• Inspections: Conduct regular inspections of guest rooms and public areas to maintain standards.
• Guest Relations: Handle guest complaints and requests to ensure exceptional service.
• Collaboration: Work with other departments for seamless hotel operations.
• Performance Evaluation: Evaluate and manage housekeeping staff performance.
• Training and Development: Implement training programs to enhance service quality.
• Safety and Compliance: Ensure compliance with health and safety regulations.
• Lost and Found: Maintain the lost-and-found department effectively.

• Understand and anticipate guest needs to provide personalized experiences.
• Convert enquiries into bookings with a strong sales-oriented attitude.
• Manage reservations through multiple channels and ensure accuracy in bookings.
• Maintain comprehensive knowledge of hotel amenities and services.
• Handle correspondence and respond to guest inquiries promptly.
• Process adjustments to bookings based on guest requests and hotel policies.
• Collaborate with Front Office and Sales teams to enhance guest experiences.

• Graduate in Hospitality Management, Tourism, or related fields.
• Fluent in English and Arabic (preferred).
• Experience with Opera PMS System is an advantage.
• Strong communication skills and attention to detail.
• A minimum of 1-year experience in a similar role is preferred.
• Willingness to work shifts, including weekends and public holidays.

• Competitive compensation package and health insurance coverage.
• Exciting opportunities for personal and professional development.
• Inclusive work environment valuing diversity.
• Employee recognition programs and benefits.

• Understand and anticipate guest needs to provide personalized experiences.
• Convert enquiries into bookings with a strong sales-oriented attitude.
• Manage reservations through multiple channels and ensure accuracy in bookings.
• Maintain comprehensive knowledge of hotel amenities and services.
• Handle correspondence and respond to guest inquiries promptly.
• Process adjustments to bookings based on guest requests and hotel policies.
• Collaborate with Front Office and Sales teams to enhance guest experiences.

• Graduate in Hospitality Management, Tourism, or related fields.
• Fluent in English and Arabic (preferred).
• Experience with Opera PMS System is an advantage.
• Strong communication skills and attention to detail.
• A minimum of 1-year experience in a similar role is preferred.
• Willingness to work shifts, including weekends and public holidays.

• Competitive compensation package and health insurance coverage.
• Exciting opportunities for personal and professional development.
• Inclusive work environment valuing diversity.
• Employee recognition programs and benefits.

• Check in and out guests, ensuring a seamless experience in accordance with hotel and legal standards.
• Maximize room sales by being familiar with all guest rooms and hotel facilities.
• Process all cashiering transactions accurately and adhere to Front Office Accounting Standards.
• Handle reservations and provide assistance regarding ongoing promotions or events in the hotel.
• Maintain guest privacy and ensure adherence to health and safety policies.

• Provide reception services and contribute to an overall exceptional experience for guests.
• Ensure efficient reception experiences including check in/out and complete audits as required.
• Maintain open communication with Front Office Manager and Reception Supervisors regarding guest feedback.
• Deliver high levels of customer service at all times.
• Attend training courses and assist in training Night Team members.
• Maximize room occupancy and utilize up-selling techniques.
• Adhere to hotel security, fire regulations, and all health and safety legislation.

• Previous experience in a customer-focused industry.
• High school certificate or equivalent.
• A positive attitude and good communication skills.
• Commitment to high-level customer service.
• Excellent grooming standards.
• Both the ability to work independently and as part of a team.
• Competent level of IT proficiency.

• Experience in cash handling.