Customer Services Jobs in Saudi Arabia

More than 526 Customer Services Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Receptionist

Receptionist

📣 Job Ad

Medical Glamor Center - عيادات غلامور

Full-time
انضمامك لفريقنا في Medical Glamor Center يمثل بداية جديدة لمهنة مهنية مشوقة!
نبحث عن موظفة استقبال محترفة ولبقة ومتحمسة للانضمام إلى فريقنا في الرياض.

المهام والمسؤوليات الرئيسية:
  • استقبال وتوجيه العملاء والزوار بطريقة احترافية وودودة.
  • إدارة وتنظيم جدول المواعيد والاجتماعات بكفاءة عالية.
  • الرد على المكالمات الهاتفية وتحويلها والتعامل مع الاستفسارات الأساسية.
  • إدارة المراسلات الواردة والصادرة وتنظيم ملفات الاستقبال.
  • المساهمة في الحفاظ على بيئة عمل منظمة وجذابة.

المؤهلات والخبرات المطلوبة:
  • شهادة [حدد الشهادة المطلوبة، مثال: دبلوم أو بكالوريوس في إدارة الأعمال/التخصصات ذات الصلة].
  • خبرة [عدد] سنوات سابقة في مجال الاستقبال أو خدمة العملاء، ويفضل في قطاع [اذكر قطاع شركتك/العيادة].
  • إجادة ممتازة للغتين العربية والإنجليزية تحدثاً وكتابة.
  • مهارات قوية في استخدام برامج Microsoft Office (Word, Excel).
  • القدرة على التعامل مع أنظمة إدارة العملاء (CRM) أو أنظمة إدارة المواعيد.
  • شخصية تتمتع بالهدوء، وحسن المظهر، والقدرة على حل المشكلات تحت الضغط.

breifcase0-1 years

locationRiyadh

10 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Rozitaa | روزيتا

Full-time
Company Description
Rozitaa | روزيتا is more than just a flower and gift delivery platform. Known for its unwavering commitment to providing unique experiences, Rozitaa understands the importance of timely delivery, especially during special occasions. We ensure gifts are delivered on time, guaranteeing satisfaction and memorable experiences.

Role Description
This is a full-time, on-site role for a Customer Service Representative located in Riyadh. The Customer Service Representative will manage customer interactions with professionalism and empathy, handle inquiries through phone and digital channels, and resolve issues promptly to ensure a delightful customer experience. The role requires working closely with the operations team to monitor order flow, coordinate delivery updates, and ensure that each customer’s needs are properly accommodated. Strong teamwork, adaptability, and exceptional communication skills are essential for success in this position.

Qualifications
- Proven skills in Customer Support and Customer Service
- Ability to enhance Customer Satisfaction and manage overall Customer Experience
- Strong Phone Etiquette and excellent verbal communication skills
- Effective Problem-Solving abilities with a customer-first mindset
- Strong persuasion and negotiation skills to guide customers and provide suitable solutions
- Proficiency in English and French (verbal and written); Arabic is a plus
- Previous experience in a customer-facing role is preferred
- Excellent interpersonal, organizational, and time-management skills

breifcase2-5 years

locationRiyadh

10 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Motmaen Medical Service Co. شركة مطمئن للخدمات الطبية

SR 4,000 - 5,000 / Month dotFull-time
Job Offer - Customer Service Specialist

Mutma'in Company for Home Medical Services is pleased to announce the availability of a job opportunity as a Customer Service Specialist. We are looking for qualified and professional candidates to join our distinguished team.

Tasks and Responsibilities:
  • Receiving customer calls and responding to inquiries efficiently and politely.
  • Coordinating home medical service requests and scheduling visits.
  • Following up on customer cases and ensuring their satisfaction with the quality of service provided.
  • Recording data and updating customer information in the electronic system.
  • Dealing with complaints and feedback and resolving them or escalating them to management when necessary.
  • Continuously communicating with medical teams to ensure requests are executed on time.
  • Confirming appointments and reminding customers of scheduled services.
  • Adhering to company policies and maintaining the confidentiality of customer data.

Basic Requirements:
  • Excellent communication skills and the ability to deal with various customers.
  • Proficiency in using computers and communication programs.
  • The ability to work under pressure and manage time.
  • Previous experience in customer service or the medical field is preferred.

Benefits:
  • Competitive salary.
  • Professional work environment.
  • Training and qualification as needed.
  • Opportunities for career development.

breifcase2-5 years

locationRiyadh

10 days ago