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About the Role

Damas Jewellery, the leading jewellery retailer in the Middle East with a heritage dating back to 1907, is seeking to hire a specialized and customer-centric Sales Advisor to join its team in Medina. Headquartered in Dubai, Damas operates 150 stores across the GCC and offers a diverse range of over 40 prestigious international brands alongside its exclusive collections. This full-time role is pivotal in driving sales success and ensuring an exceptional customer experience.

Sales Advisor Responsibilities

The primary objective of the Sales Advisor is to successfully convert potential customers into loyal patrons, consistently achieving and exceeding sales targets. The advisor will play a vital role in developing customer portfolios and upholding Damas's prestigious brand standards through in-depth product knowledge and unparalleled customer service.

• Successfully convert potential sales opportunities into actual sales.
• Ensure individual sales targets are met and exceeded as per management directives.
• Proactively develop and nurture customer portfolios.
• Achieve individual sales targets and Key Performance Indicators (KPIs).
• Ensure the store meets Damas standards in all aspects of operation.
• Maintain excellent knowledge of the company's products and competitor offerings.
• Ensure excellent customer service is delivered by adhering to DSCE (Damas Service Customer Excellence) standards.
• Maintain 100% inventory accuracy through meticulous stock control.
• Consistently achieve or exceed monthly sales targets, as per management directives.
• Provide outstanding and creative customer service by fostering a friendly and welcoming environment.
• Maintain high standards of presentation and service throughout the customer journey.
• Adapt sales approach according to the needs and motivations of each customer.
• Negotiate and handle customer objections with ease and professionalism.
• Stay updated on industry news and competitor activities.

Qualifications and Requirements

• High School Diploma as a minimum.
• Previous experience of 2 to 5 years in luxury retail, service, or hospitality.
• General knowledge of the jewelry field is required.

Key Skills

• Exceptional communication and interpersonal skills.
• Strong understanding of customer needs and priorities.
• Keen attention to detail with the ability to handle multiple tasks accurately and simultaneously.
• Ability to work independently with a collaborative approach as a team member.
• Proficiency in sales techniques and customer engagement.
• In-depth knowledge of luxury goods products.

Additional Role Information

This full-time role is based in the Medina region. Flexibility in working hours, including weekends, is required to meet business needs. Candidates must meet all requirements to be considered. Suitable candidates will be contacted within five working days. If you do not receive a response within this period, please consider your application unsuccessful.

• Diploma or Bachelor's degree in Business, Marketing, or related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers in a professional manner.
• Answer incoming calls, redirect queries, and take messages accurately.
• Manage the showroom reception area to maintain a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Prepare and maintain documents, forms, and internal correspondence.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Coordinate with other departments such as finance, marketing, and service for smooth workflow.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Assist in organizing showroom events, promotions, and campaigns.
• Ensure prompt and professional responses to customer queries.
• Support complaint resolution and escalate issues when necessary.
• Provide an excellent customer experience aligned with company standards and brand reputation.

• Provide general administrative and office support to ensure smooth daily operations.
• Assist with document preparation, filing, and correspondence.
• Coordinate meeting schedules, visitor logistics, and office supplies.
• Liaise with KAUST administrative departments and external vendors as needed.
• Support onboarding and logistics for visiting staff or project partners.
• Perform other administrative duties as required by the office manager or team.

• Saudi national (required).
• Based at or near KAUST (Thuwal) or willing to commute.
• Strong organizational and communication skills in English and Arabic.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Prior administrative or office coordination experience preferred.
• Professional, reliable, and able to work independently with minimal supervision.

• Flexible part-time schedule (2 days per week).
• Collaborative and professional working environment.
• Competitive compensation aligned with experience and qualifications.
• Opportunity to be part of an exciting new initiative at KAUST.

We are looking for a receptionist with high eloquence and a distinctive professional appearance to join our laboratory team. The candidate will be responsible for receiving visitors, organizing appointments, and providing an exceptional customer service experience, in addition to the ability to introduce laboratory services and persuade clients in a professional manner.
Duties and Responsibilities:
Receiving clients and welcoming them in a decent and professional manner

Accurately registering and entering patient data into the system

Organizing appointments and managing the visit schedule

Responding to telephone and in-person inquiries with eloquence

Explaining laboratory services and available offers to clients

Contributing to increased sales through persuasive skills and effective communication

Coordinating with the medical team to ensure smooth workflow

Maintaining the confidentiality of patient information

Requirements:
High communication skills and eloquence in dealing

• Experience in sales

Strong ability in persuasion and selling

Good appearance and professionalism in behavior

Proficiency in computer use

Previous experience in reception or customer service (especially in the medical field) is preferred

The ability to work under pressure and organize time

Benefits:
Professional work environment

Opportunities for career development

Incentives and rewards based on performance