Guest services associate Jobs in Saudi Arabia

Join 4 Horizons Group as a Restaurant Operations Manager! We are a leading service provider in Saudi Arabia, committed to delivering top-quality services across various sectors. As a Restaurant Operations Manager, you will play a crucial role in overseeing the production cycle of smoked meats, ensuring adherence to the highest quality standards.

Key Responsibilities:

• Oversee the entire production cycle from raw material receiving to packaging and distribution.
• Implement and document Standard Operating Procedures (SOPs) and food safety systems (HACCP).
• Manage the supply chain and inventory effectively, coordinating with suppliers.
• Build and lead high-performance teams of butchers, smokers, and packers.
• Monitor operational and production costs to improve efficiency and reduce waste.
• Prepare regular performance reports for senior management.

Qualifications:

• Minimum of 5 years of experience in a managerial role in the food sector.
• Proven expertise in meat smoking techniques and quality management.
• Strong understanding of supply chain management and food safety systems.
• Currently residing in Jeddah.
• Excellent leadership and analytical skills.

If you are passionate about the food industry and meet the qualifications, we invite you to apply!

Join Saudi Air Navigation Services as an Executive Admin Assistant!
In this vital role, you will provide effective and efficient executive administrative support to facilitate the smooth operations of the department. Your expertise will help meet established KPIs and adhere to budgetary guidelines.

Key Responsibilities:

• Schedule and organize all travel requirements, including accommodation, visa arrangements, transportation, and venues.
• Provide administrative support, including drafting emails, recording meeting minutes, and preparing correspondence.
• Maintain documentation and records in line with set policies while ensuring confidentiality.
• Welcome visitors, ascertain their needs, and direct them appropriately.
• Manages telephone calls on behalf of the assigned function head, routes calls, and takes messages as necessary.
• Track progress with team members and functions, reporting status updates to the assigned function head.

Qualifications:

• A bachelor's degree in business administration or equivalent is required.

Join Saudia Dairy & Foodstuff Company (SADAFCO) as a Sales Supervisor!
As a leading company in the GCC milk market and a pioneer in the production and distribution of high-quality food products, we invite you to be a part of our dynamic team in Medina.

Key Responsibilities:

• Sales Management: Assist the ASM/BM in setting and achieving sales targets while guiding and motivating the sales team.
• Market Insights: Gather and maintain competitive information to strategize effectively.
• Product Availability: Ensure optimal product replenishment and manage product shelf life efficiently.
• Client Relationship: Maintain strong relations with Modern Trade/Wholesale customers.
• Route Planning: Collaborate on optimizing daily routes for maximum productivity.
• Credit Management: Adhere to company credit policies ensuring timely payments.
• Training: Train new hires and support their development.
• Reporting: Ensure accurate data entry and reporting in line with company policies.

Qualifications:

• Minimum high school diploma, vocational degree in business, marketing or finance preferred.
• 5 years Van Sales experience or 2 years in a similar role.
• Strong analytical and people management skills.
• Fluency in English and Arabic is preferred.

We welcome all applicants regardless of gender and look forward to your application to help us maintain our leading position in the market!

About the Job
Join Raffles Makkah Palace as our next Head Butler, where we promise exceptional standards enhanced by Arab hospitality values. Our hotel, offering breathtaking views of the Masjid Al Haram and city, requires a skilled professional to supervise our Butler Services, ensuring maximum guest satisfaction and maintaining top-tier customer service standards.

Key Responsibilities:

• Oversee daily operations of the Butler Services.
• Manage the shift and ensure Butler services meet established standards.
• Assist in coaching and developing butlers for competency and succession.
• Be familiar with the setup and functionality of equipment in the Suites.
• Attend to service requests in suites, including food and beverage service.
• Exhibit exceptional customer service and communicate information effectively.
• Prepare and compile reports as required.
• Handle guest inquiries and complaints professionally, ensuring follow-up.
• Maintain an accurate database of guest preferences and history.

Qualifications:

• Previous leadership experience required.
• Proficient in Microsoft Windows applications.
• A University/College degree in a related discipline is preferred.
• Excellent communication, organizational, and problem-solving skills.
• Highly responsible, reliable, and able to work as part of a team.
• Calm and courteous, focused on guest needs at all times.

Why Work for Raffles?
At Accor, we are committed to diversity and inclusion, welcoming you as you are, and supporting your growth and learning every day. Join us to explore limitless possibilities in hospitality.

Join Our Team as a Photographer & Video Editor
We are looking for a talented Photographer & Video Editor to join our team in Saudi Arabia. The ideal candidate should have solid experience in photography and video editing, with a strong creative eye and the ability to produce high-quality visual content aligned with brand objectives.

Key Responsibilities:

• Professional photography for events, products, campaigns, and corporate content.
• Video shooting and full video editing (cutting, color correction, sound, basic motion if needed).
• Preparing content suitable for social media platforms and digital campaigns.
• Coordinating with the marketing team to meet content requirements.
• Ensuring high-quality output and adherence to brand guidelines.
• Managing files, footage, and archives efficiently.

Requirements & Qualifications:

• Minimum 2 years of experience in photography and video editing.
• Must be currently residing in Saudi Arabia.
• Ability to work on-site in Jeddah.
• Proficiency in editing software (Adobe Premiere Pro, After Effects – basic level is a plus).
• Strong knowledge of camera equipment, lighting, and shooting techniques.
• Ability to meet deadlines and work under pressure.
• Portfolio / previous work must be attached with the CV.

Preferred Skills:

• Experience working with marketing or advertising teams.
• Knowledge of social media video formats and trends.
• Creative mindset and attention to detail.

Join Lucid Motors Middle East as an Assistant Manager in Production Planning & Control!
At Lucid, we are dedicated to crafting the future of luxury electric vehicles that enhance the human experience. We invite talented individuals to join our visionary team in King Abdullah Economic City, where innovation and sustainability intersect.

Position Overview:
The Assistant Manager will play a crucial role in enhancing operational effectiveness through coordination among various stakeholders such as sales, manufacturing, logistics, and finance. This position is responsible for developing production plans that maximize resources while ensuring compliance with local labor laws and maintaining production capacity.

Key Responsibilities:

• Lead the production control team in planning and scheduling to meet customer demands.
• Implement production strategies to improve workflow efficiency.
• Manage Master Production Schedule (MPS) and capacity planning.
• Collaborate with procurement, logistics, and engineering for seamless operations.
• Monitor production KPIs and initiate continuous improvement processes.
• Ensure the integrity of ERP/MRP systems.
• Identify potential delays and implement corrective measures.
• Lead meetings to discuss production status and challenges.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, or related field.
• 7-10 years of experience in logistics or supply chain operations.
• 2-3 years in a supervisory position with experience managing large teams.

We offer competitive benefits including health insurance, vacation, and opportunities for equity participation. Join us in creating a sustainable future and make an immediate impact with your skills!

Join Our Team as an Operations Supervisor!
We at Samaya Investment Company are currently seeking an experienced Operations Supervisor to manage our café branches in Makkah. This role is essential in ensuring that our operations run smoothly and efficiently, significantly enhancing customer satisfaction.

Key Responsibilities:

• Supervise daily operations of the cafés to ensure seamless workflow.
• Develop and monitor operational plans to meet business objectives.
• Manage staff, including recruitment, training, evaluation, and motivation.
• Ensure product quality and safety compliance.
• Track financial performance and control costs to improve profitability.
• Coordinate across departments for optimal integration of workflow.
• Address customer complaints with effective solutions.
• Propose and implement continuous improvement initiatives.

Qualifications & Requirements:

• Experience in café management or the food & beverage sector.
• Strong leadership and organizational skills.
• Effective decision-making and problem-solving abilities.
• Excellent communication skills under pressure.
• Knowledge of operations management and customer service standards.

Join us to create exceptional service experiences and contribute to our organizational goals!

Join My Clinic KSA, the leading multispecialty outpatient care provider in Saudi Arabia!
Our mission is to help people live longer, healthier, and happier lives. With our commitment to innovation and care, we are seeking a passionate Home Lab Phlebotomist to join our dedicated team.

Job Summary:
As a Home Lab Phlebotomist, you will be responsible for collecting various specimen samples in a home setting and ensuring they are accurately labeled and transported to our laboratory.

Primary Responsibilities:

• Identify correct patients by verifying their full names and matching them with requisition details.
• Withdraw blood samples using proper laboratory procedures, ensuring correct tube selection.
• Label specimens accurately and record data on laboratory requisition forms.
• Instruct patients on the correct method to collect urine specimens.
• Process laboratory requisitions for routine and reference tests.
• Maintain communication with team members regarding any complications.
• Follow safety rules and report potential hazards.
• Organize work for effective time utilization and report to work as scheduled.
• Greet patients courteously and work on establishing a good rapport with co-workers.
• Demonstrate competence in various phlebotomy procedures and assist in staff orientation as needed.
• Perform additional duties as assigned and provide regular progress reports.

Education / Professional Qualifications:

• Bachelor’s degree in Nursing or Medical Technology.
• Minimum of 2 years of experience in phlebotomy or closely related fields.
• Valid Saudi Commission for Health Specialties (SCFHS) license.

About the Role:
Join Abdul Latif Jameel, a leading diversified business in the MENAT region, as an Executive Assistant. This role is essential for providing high-level administrative support and facilitating communication within the division.

Key Responsibilities:

• Liaising with Finance Teams to manage budgets and reports.
• Organizing and scheduling meetings for the Head of Division.
• Coordinating business trips and logistics.
• Maintaining effective communication and handling correspondence with various stakeholders.
• Ensuring the office operates smoothly, including managing supplies and maintenance.

Qualifications:

• Bachelor’s degree or equivalent.
• 4 years of experience in an Executive Assistant role.
• Strong communication and organizational skills.
• Proficiency in English; Arabic language skills are advantageous.

Why Choose Us?
Experience a dynamic work environment enriched with values of respect, innovation, and empowerment. With over 75 years in business, Abdul Latif Jameel offers a unique opportunity for professional growth.
Apply now and be part of a market leader that values its employees.

Join Thales as a Regional Sales Manager!
As a leader in advanced technologies, Thales is at the forefront of digital security. We are seeking a Regional Sales Manager to be part of our growing team in Riyadh, Saudi Arabia. This role is vital for managing territory and maximizing revenue while executing strategic sales initiatives.

Job Objective:
The Regional Sales Manager is responsible for developing and implementing sales strategies and forecasts for the assigned region.

Roles & Responsibilities:

• Manage and develop customer relationships.
• Identify and qualify sales opportunities.
• Deliver accurate sales presentations.
• Oversee all aspects of the sales cycle, from prospecting to account management.
• Achieve revenue and growth targets.

Work Experience Requirements:
+5 years in strategic account management and IT security business development.

Qualifications:
Bachelor's degree or higher in IT, Computer Science, or related fields.

Preferred Skills:
Strong communication in both Arabic and English, attention to detail, customer-oriented, leadership, and negotiation skills.

HSE Responsibilities:
Ensure safety and compliance with local HSE laws, using appropriate safety equipment, and promoting environmental conservation.

If you are ready to take your career to the next level in a dynamic company that values flexibility and innovation, apply now!

Join Bureau Veritas Group as an Engineer, Sales!

We are searching for a motivated and skilled Engineer with a focus on technical sales. This is a full-time role based in Jiddah, Makkah, where you will play a vital part in our mission to provide high-quality testing, inspection, and certification services.

Key Responsibilities:

• Build and maintain relationships with clients, ensuring effective communication and understanding of their requirements.
• Conduct market analysis and identify potential clients to support business development initiatives.
• Prepare proposals and reports of sales activities.
• Achieve sales objectives and provide exceptional customer service.
• Interact with clients to establish personal rapport.

Qualifications:

• Bachelor's degree in Civil Engineering.
• 5+ years of business development, marketing, and sales experience, preferably within the Western Region involving construction projects.
• Strong verbal and written communication skills.
• Excellent presentation and negotiation skills.
• Familiarity with project costing and commercial knowledge.

If you have a strong background in technical sales and are looking for a challenging role in a reputable company, we invite you to apply and become a part of our dynamic team!

Join Holiday Best Gulf as a Travel Sales Manager Outbound for GCC in Dubai and become an integral part of a passionate team dedicated to crafting exceptional travel experiences.

Our company, based in the vibrant heart of Dubai, is not just a travel booking website but a gateway to unforgettable journeys and cultural discovery. We are committed to empowering travelers and fostering personal growth through enriching travel experiences.

As a Travel Sales Manager, you will leverage your expertise in diverse destinations and cultures to provide tailor-made itineraries and unbeatable deals. You'll work closely with airlines, hotels, and local operators to ensure our customers receive unparalleled value and personalized service. Your role will be crucial in executing our mission to simplify travel journeys and exceed customer expectations, all while upholding our core values of reliability, respect, and teamwork.

Tasks:

• Develop and implement sales strategies to increase outbound travel bookings from the GCC region, focusing on achieving revenue targets.
• Build and maintain strong relationships with clients, suppliers, and partners to enhance business opportunities and negotiate competitive deals.
• Lead and mentor a team of travel consultants, ensuring high levels of customer service and effective handling of client inquiries and bookings.
• Analyze market trends and customer feedback to identify new business opportunities and improve service offerings.
• Coordinate with marketing and operations teams to create and promote tailored travel packages that meet the needs and preferences of diverse clientele.

Requirements:

• Bachelor's degree in Business Administration, Tourism, or a related field.
• Proven experience in sales, preferably within the travel industry, with a focus on outbound travel in the GCC region.
• Strong understanding of diverse destinations and cultural nuances within the GCC and global travel markets.
• Excellent communication and negotiation skills, with the ability to build and maintain relationships with clients and partners.
• Ability to work independently and as part of a team, demonstrating strong leadership skills and a results-driven mindset.

About the Role
As a Sales Manager at Hilton, you will play a crucial role in analysing local market trends and competitor activity, recommending strategies that keep the hotel a leader in the marketplace. Your primary focus will be on developing future and repeat business.

Key Responsibilities

• Analyse local market trends and competitor activity to identify business leads.
• Develop customer accounts and travel within the local area to drive business.
• Negotiate room rates/packages with corporate clients.
• Implement creative local marketing channels, including social media.
• Prepare company contracts in accordance with current business and pricing conditions.
• Cooperate with other hotel departments to enhance guest experience.
• Attend sales events as required and manage performance of sales staff.
• Produce accurate and timely reports for management.
• Answer customer queries politely and professionally.

What We Are Looking For
To succeed in this role, you should possess:

• Positive attitude and good communication skills.
• A commitment to delivering high levels of customer service.
• Ability to work under pressure and manage own initiatives.
• Proven track record in a sales role.

Preferred Qualifications
Candidates with the following will have an advantage:

• Knowledge of the local market and the hospitality sector.
• A degree-level qualification in a relevant field.
• A passion for sales and achieving targets.

Join Hilton, a leader in global hospitality, where your efforts will directly contribute to creating remarkable guest experiences.

Join Hilton as a Marketing Manager!

We are looking for a Marketing Manager to play a crucial role in developing and implementing our annual marketing plan, driving key objectives, current initiatives, and relevant marketing activities relating directly to our hotel cluster. You will lead the marketing team and ensure that all functions contribute to achieving our commercial targets.

Key Responsibilities:

• Develop and manage the annual marketing plan, including eCommerce, brand, and loyalty marketing.
• Drive a sound B2B and B2C strategy for each hotel in line with our commercial focus.
• Measure the success of marketing activities and produce performance reports for key stakeholders.
• Oversee promotional activities at local, regional, and global levels, ensuring brand adherence.
• Manage social media activities and enhance customer interaction.
• Develop local partnerships and oversee revenue-driving activities.

Requirements:

• Minimum of 2 years experience in a similar role in the hospitality sector.
• College degree in Marketing or Hotel Management.
• Proven ability to manage and motivate a team.
• Strong project management skills and budget management experience.
• Excellent communication skills in English and proficiency in native languages.

Working with Hilton:
Hilton is dedicated to providing exceptional guest experiences across our global brands. Be part of a team that is committed to creating remarkable hospitality experiences worldwide. Come showcase your creativity and leadership skills with us at Hilton!

Join Raffles Makkah Palace as a Butler

At Raffles Makkah Palace, we pride ourselves on delivering exceptional service combined with outstanding Arab hospitality values. As a Butler, you will embody the ethos of hospitality excellence, ensuring that every guest experience is memorable.

Key Responsibilities:

• Provide professional, friendly, and engaging service to guests.
• Oversee the day-to-day workflow of the Butler office to ensure service standards are met.
• Manage departmental inventory control, including purchase orders and invoice coding.
• Handle shipping and receiving tasks for owners, guests, and colleagues.
• Offer administrative support to all Butler department areas.
• Collaborate closely with other departments to ensure seamless service delivery.
• Address guest concerns promptly and log necessary notifications to appropriate departments.
• Work with the Maintenance department to facilitate repairs as needed.
• Balance operational, administrative, and colleague requirements.
• Adhere to department policies, procedures, and service standards at all times.
• Follow all safety and sanitation policies diligently.
• Perform other assigned duties as necessary.

Qualifications:

• Proficient in English (verbal & written).
• Bachelor's degree from an accredited university is preferred.
• Experience with Hotel Property Management Systems is an advantage.
• Strong organizational, supervisory, and communication skills.
• Able to evaluate and select between alternative courses of action quickly and accurately.
• Ability to thrive in high-stress and fast-paced environments.
• Effectiveness in problem solving with attention to detail.

By working with Raffles, you become part of a united team dedicated to making lasting memories for our guests. We invite you to be part of our future at Raffles Hotels & Resorts.

Join Fairmont the Red Sea as a Food & Beverage Manager!
We are looking for a passionate and dedicated individual to oversee the food and beverage operations at our luxurious resort. With a commitment to providing exceptional guest experiences, you will play a crucial role in maintaining high standards of service while maximizing profitability.

Your Responsibilities:

• Oversee daily operations of all food and beverage outlets, including restaurants and banqueting.
• Ensure smooth coordination between kitchen, service, and support departments.
• Maintain high service quality and hygiene standards.
• Analyze performance metrics to maximize profitability.
• Lead and mentor a multicultural team towards operational excellence.
• Conduct training focused on guest experience and service culture.
• Handle guest feedback effectively and ensure personalized service recovery.
• Collaborate with culinary and marketing teams for unique dining concepts.
• Manage departmental budgets and cost controls.
• Champion sustainable practices in line with environmental commitments.
• Other responsibilities as assigned by Management.

Your Qualifications:

• Bachelor’s Degree in Hospitality Management or related field.
• 5-7 years of experience in F&B management in luxury hotels or resorts.
• Strong leadership and communication skills.
• Experience in budgeting and financial management.
• Excellent command of English; Arabic is an asset.

Join Rotana Hotels as a Marketing Executive!
We're looking for passionate and dynamic Marketing & Communication professionals who are committed to delivering extraordinary levels of customer service while providing creative solutions. As a key member of our team, you will assist in organizing events, seeking sponsorship, and ensuring our hotel's brand image is upheld.

Responsibilities:

• Assist in maintaining an effective filing and administration system related to sponsorship and events.
• Identify and maintain a database of potential sponsors for each event.
• Negotiate and finalize sponsorship arrangements.
• Meet with prospective sponsors and clients.
• Formulate correspondence regarding sponsorship proposals.
• Coordinate with hotel departments to ensure branding for sponsors meets contractual agreements.
• Maintain effective relations with media for event coverage.
• Host key clients and media at hotel events.
• Assist in producing promotional material and documentation.
• Document events through photography.

Requirements:

• Degree in advertising, marketing, or communication with relevant experience.
• Strong communication skills in English, and preferably in Arabic.
• Computer literacy.

Competencies:

• Understanding Hotel Operations
• Effective Communication
• Business Planning
• Supervising Operations
• Teamwork and Adaptability
• Customer Focus
• Drive for Results

Join us at Rotana and be a part of the region’s largest hospitality management company!