Full-time Jobs in Saudi Arabia

About the Role

Gulf Catering Company is seeking a highly experienced and dedicated Executive Chef to lead its culinary operations in Riyadh, Saudi Arabia. Reporting to the Operations Manager, this full-time position is crucial for ensuring the consistent delivery of high-quality, safe, nutritious, and cost-effective meals to clients. The Executive Chef will be instrumental in maintaining client satisfaction and upholding company standards across all catering services. This role demands a comprehensive understanding of large-scale food production, kitchen management, and strict adherence to food safety protocols. The ideal candidate will possess strong leadership capabilities and a proven track record in managing diverse kitchen teams and complex catering operations.

Key Responsibilities

• Plan, develop, and standardize menus in accordance with client requirements and nutritional guidelines.
• Supervise all aspects of food preparation, cooking, and presentation to ensure consistent quality and taste.
• Monitor portion control and food production processes to minimize waste and maximize efficiency.
• Ensure meals are prepared and delivered according to production schedules and established service standards.
• Ensure full compliance with HACCP, food safety regulations, and company quality standards.
• Conduct regular inspections of kitchen facilities, equipment, and food storage areas to maintain hygiene and safety.
• Monitor staff hygiene practices and ensure all kitchen personnel adhere to sanitation procedures.
• Investigate and promptly resolve any food quality or safety issues that may arise.
• Lead, train, supervise, and evaluate kitchen staff, including Sous Chefs, Cooks, and Kitchen Helpers.
• Develop staff schedules and effectively allocate duties to ensure smooth and efficient kitchen operations.
• Foster a positive work environment that promotes teamwork, productivity, and continuous professional development among staff.
• Manage food purchasing requirements in close coordination with procurement and warehouse teams.
• Monitor inventory levels and ensure proper stock rotation using the First-In, First-Out (FIFO) method.
• Control food costs, labor costs, and overall kitchen operating expenses to meet budgetary targets.
• Prepare comprehensive reports on food consumption, wastage, and budget performance.
• Ensure catering services consistently meet contractual obligations and exceed client expectations.
• Coordinate with dietitians, site managers, and client representatives regarding menu requirements and special dietary needs.
• Participate in client meetings and audits as required to represent culinary operations.
• Ensure all kitchen equipment is maintained in good working condition and report any maintenance requirements.
• Coordinate necessary repairs for kitchen equipment promptly.
• Maintain the cleanliness and organization of all kitchen and storage areas.

Qualifications and Requirements

• Diploma or Bachelor's Degree in Culinary Arts, Hospitality Management, or a closely related field.
• Professional culinary certification is preferred.
• Mandatory HACCP and Food Safety Certification.
• A minimum of 7 to 10 years of experience in food production and catering operations.
• A minimum of 3 to 5 years of experience in a supervisory or executive chef role.
• Experience in large-scale catering, hospital catering, government contracts, or institutional food services is highly preferred.
• Must be fluent in English.

Required Skills

• Strong leadership and team management capabilities.
• Excellent knowledge of food safety and hygiene regulations.
• Expertise in menu planning and large-scale food production.
• Proficiency in budgeting and cost control.
• Solid understanding of inventory and supply chain management.
• Effective problem-solving and decision-making abilities.
• Strong communication and organizational skills.
• Ability to work effectively under pressure and meet operational deadlines.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a candidate with over 10 years of total experience, including 3-5 years in a supervisory or executive chef capacity, to effectively manage culinary operations and ensure client satisfaction.

About the Role

Dynatrace is expanding its presence in the Middle East and is seeking a motivated Enterprise Account Executive to join the team in Riyadh, Saudi Arabia. This role is central to developing the region by implementing a successful "land and expand" strategy within enterprise-grade organizations. The position involves nurturing existing client relationships and establishing new partnerships, contributing directly to Dynatrace's market penetration and growth.

As an Enterprise Account Executive, you will manage a portfolio of 3 to 5 existing customer accounts, focusing on deepening relationships and expanding Dynatrace's footprint. Concurrently, you will engage with 8 to 10 prospective clients, introducing them to Dynatrace's solutions. Upon successful conversion of prospects, you will continue to manage these accounts, identifying opportunities for upselling and cross-selling. You will receive mentorship from the leadership team and collaborate with sales professionals, Sales Development Representatives (SDRs), and partners.

Key Responsibilities

• Execute territory plans to maximize revenue potential within a designated pool of broad, regionally focused accounts.
• Collaborate with pre-defined Sales Engineering (SE) support based on the region, managing a total of 12-15 accounts, including 3-5 existing customers and 8-10 prospects.
• Drive the acquisition of new logo customers, with a primary focus on landing and expanding Dynatrace usage within these accounts.
• Consult with Vice President and C-level executives to develop and implement effective enterprise-wide strategies that maximize the value delivered by Dynatrace, positioning the company effectively against competitors.
• Generate sales velocity by establishing Dynatrace in new markets through product demonstrations, in-market events, and account-specific initiatives.
• Develop a robust contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance, and other lines of business to develop and execute a solution strategy that meets customer business needs.
• Ensure that customer implementations are successful, fostering long-term satisfaction and loyalty.

Qualifications and Requirements

• A minimum of 5 years of experience in enterprise SaaS sales.
• Proven experience selling to clients within the KSA (Kingdom of Saudi Arabia) region.
• Fluency in both English and Arabic is essential.
• A successful track record in enterprise software sales, demonstrating the ability to engage effectively across multiple business functions at the executive level of customer organizations.
• Experience managing complex sales cycles within intricate organizational structures, with a demonstrated ability to compress decision-making timelines.
• Outstanding organizational, collaboration, and communication skills, including strong written and oral communication, negotiation, and presentation abilities.
• Confidence in building and executing a diverse territory plan, with familiarity in leveraging a sales ecosystem.
• Proven experience in acquiring new business and driving new logo acquisition.
• The ability to thrive in high-velocity sales environments and to think and act with a sense of urgency.
• A motivated and tenacious self-starter who consistently delivers high performance against quota, driven by strong VP- and C-level relationships.
• Proficiency in building and executing comprehensive business plans and sales plays.
• A diverse set of sales skills, with experience and familiarity with methodologies such as MEDDPIC.
• Familiarity with the observability and modern application market landscape.

Required Skills

• Enterprise SaaS sales
• Selling to clients in the KSA region
• Enterprise software sales
• Managing sales cycles within complex organizations
• Organization and collaboration
• Communication (written and oral)
• Negotiation and presentation skills
• Territory planning
• Sales ecosystem engagement
• New business acquisition
• Operating in high-velocity situations
• Business plan development and execution
• Sales play execution
• MEDDPIC methodology
• Observability and modern application market knowledge

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

About the Role

Maaden, established in 1997, is a global mining company focused on developing the mining industry as a key pillar of Saudi Arabia's economy. We are seeking an experienced Exploration Early Stage Special Projects, Manager to contribute to our growth and the future of mining in the Kingdom. This role is instrumental in driving discovery by enhancing the effectiveness and efficiency of exploration activities across district-scale camps, aligning with Maaden’s Exploration & Resource Development (ERD) strategy and Strategy 2040.

Role Purpose and Focus

The Exploration Early Stage Special Projects, Manager will play a pivotal role in identifying and delivering resources in core commodities within regions of high geological potential. This position demands a comprehensive understanding of the technical, financial, legal, commercial, economic, community, and corporate factors that contribute to value creation through mineral discovery.

Key Responsibilities

• Promote a "Safety First" culture and implement the Environment, Health, Safety, and Security (EHSS) management system within exploration operations.
• Proactively identify and mitigate current and emerging risks to maintain high operational standards and ensure excellence in exploration execution.
• Develop, manage, and optimize exploration budgets to align with strategic priorities and ensure cost-efficiency.
• Oversee the application of advanced exploration techniques and technologies, ensuring exploration programs are technically sound and deliver high-value outcomes.
• Build workforce capability by mentoring and developing talent, implementing effective staff management and development practices.
• Assess exploration programs based on potential reward, risk, and cost, prioritizing resources toward high-potential projects and exiting underperforming initiatives.
• Identify and pursue new business opportunities by targeting high-potential geological areas.
• Lead and execute field operations, including comprehensive logistics preparations, and manage numerous exploration sites.
• Supervise the licensing process with high standards and non-compromise safety requirements.
• Present mineral projects clearly and compellingly to diverse audiences.
• Act as a safety advocate and foster a safety culture across team members.

Qualifications and Experience

• Bachelor's and MSc Degree (or PhD preferable) in a relevant Geoscience discipline from an accredited institution.
• Exceptional skills and experience in target generation, grassroots exploration, and project execution.
• Proven success in the mineral exploration and discovery cycle.
• Extensive field experience across diverse geological settings and mineralization styles, particularly with porphyry and/or VHMS and/or IRG and/or Magmatic Ni-Cu and/or sediment-hosted copper.
• Comprehensive knowledge of the full range of exploration methods and processes.
• Commercial acumen with a clear understanding of the drivers of success in exploration.
• Proven leadership capabilities, including the ability to build, inspire, and lead high-performing multidisciplinary teams.
• Strategic and operational expertise with a track record of delivering complex exploration programs effectively and efficiently.
• Innovative thinking and strong stakeholder engagement skills.
• A collaborative mindset and ability to work across business units.
• 15 years of experience in geology within the mining industry, with over 5 years of experience in management roles.
• Familiarity with the KSA mining, minerals, and exploration sector is optional.

Required Skills and Competencies

• Safety First culture and EHSS management system implementation.
• Strategic planning and budgeting.
• Technical leadership in geophysics, geochemistry, remote sensing, sampling, drilling, and resource modeling.
• Talent development and staff management.
• Project evaluation and portfolio optimization.
• Business development and target generation.
• Grassroots exploration and project execution.
• Mineral exploration and understanding of the discovery cycle.
• Proficiency in various exploration methods.
• Commercial acumen and project feasibility assessment.
• Leadership, team building, and multidisciplinary team leadership.
• Strategic and operational expertise.
• Innovative thinking and stakeholder engagement.
• Collaboration and teamwork.
• Strong project management skills, including licensing process management.
• Field operations leadership and logistics preparation.
• Field analysis, mapping, documentation, mentoring, and reporting.
• Geoscientific and geophysics data analysis.
• Presentation skills for diverse audiences.
• Team management, goal, objective, and time management.
• Extensive knowledge of JORC and NI 43-101 standards for mineral sampling.
• Broad experience in Quality Assurance and Quality Control (QA/QC).
• Exceptional technical skills across geosciences and deep expertise in exploration analyses.
• Strong communication skills to ensure strategy understanding throughout the organization.
• Expertise in advanced exploration-related positions.
• Safety advocacy and promotion of safety culture.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

ARX Aerospace and Defense is seeking a qualified English as a Foreign Language (EFL) Instructor to join our team in Riyadh, Saudi Arabia. This full-time position involves delivering comprehensive English language training in accordance with approved curricula and company policies. The role is crucial in equipping individuals with the necessary English language skills for their professional development within the aerospace and defense sector.

Key Responsibilities

• Plan and deliver pedagogically sound English as a Foreign Language lessons that align with the Faculty's Key Performance Indicators (KPIs).
• Participate actively in the preparation, correction, and assessment of examination papers and assignments, as well as invigilating examinations.
• Monitor and enforce student attendance to ensure consistent engagement with the learning program.
• Provide support to students through counselling, remediation, and administrative assistance.
• Contribute to the ongoing review and development of curriculum content, teaching methodologies, and student assessment strategies.
• Maintain and enhance professional competence through active participation in professional development activities offered by the College.
• Undertake other duties as assigned by management to support the broader objectives of the department.

Qualifications and Requirements

• A Bachelor's degree in English Linguistics from an accredited university.
• Possession of a recognized EFL/ESL Teaching Certification, such as TESOL, CELTA, DELTA, or TEFL.
• Candidates holding a PGCE or an equivalent professional teaching qualification will also be considered.
• Demonstrated experience in developing innovative teaching and learning materials and resources.
• Non-native English speakers must provide evidence of a minimum overall IELTS band score of *

Required Skills

• Proficiency in utilizing teaching technology platforms, including Blackboard and Brightspace.
• Advanced problem-solving capabilities.
• Excellent communication and interpersonal skills at an advanced level.
• Proficiency in Microsoft Office Suite.
• A strong understanding of administrative tasks and the ability to complete them to a high standard.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia, with ARX Aerospace and Defense.

About the Role

PrimeGate for Communications and IT is seeking an Executive Secretary to provide comprehensive administrative and coordination support to senior management. This full-time position is based in Riyadh, Saudi Arabia. The role is suited for individuals with 0-1 years of experience looking to develop their career in a professional setting. The successful candidate will be responsible for ensuring the efficient operation of executive functions through diligent follow-up, coordination, and communication.

This position requires the ability to manage multiple priorities, maintain confidentiality, and ensure the timely execution of tasks and action items across various departments. The Executive Secretary will act as a key liaison, facilitating effective communication and alignment to support organizational objectives.

Key Responsibilities

• Coordinate and manage executive schedules, including meetings, appointments, and travel arrangements.
• Prepare meeting agendas, record minutes, and follow up on assigned action items for timely completion.
• Monitor and track assigned tasks, deadlines, and deliverables across different departments.
• Serve as a central point of coordination and communication between senior management and internal and external stakeholders.
• Prepare executive documents, including reports, presentations, and professional correspondence.
• Maintain effective communication channels and ensure timely follow-up on pending matters.
• Support management in prioritizing activities and monitoring the progress of key initiatives.
• Handle all confidential information with professionalism and discretion.
• Ensure smooth coordination and alignment between departments to facilitate organizational objectives.

Qualifications and Requirements

• Proven experience in an Executive Secretary, Executive Assistant, or similar administrative support role.
• Strong follow-up and task management skills with attention to detail.
• Excellent coordination and organizational abilities, capable of managing complex schedules and multiple projects.
• Strong verbal and written communication skills in English.
• Ability to manage multiple priorities and perform efficiently under pressure.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• A high level of professionalism and commitment to maintaining confidentiality.

Required Skills

• Follow-up and Task Management
• Coordination and Organizational Abilities
• Communication (Verbal and Written)
• Microsoft Office Applications
• Attention to Detail
• Confidentiality

Work Environment and Details

This is a full-time position located in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to gain practical experience in an administrative support capacity within the communications and IT sector.

About the Role

Iron Systems is seeking a motivated and customer-focused Desktop EUC L1 professional to join our team. This full-time position offers an opportunity for individuals with 0-1 years of experience to develop their skills in end-user computing support within a dynamic environment. The role is based in Riyadh, Saudi Arabia.

Key Responsibilities

• Provide comprehensive on-site and desk-side support services to end users.
• Troubleshoot PC-related problems under the direction of Level 2 support or a single point of contact (SPOC).
• Ensure timely completion of incidents and requests within Service Level Agreements (SLAs), even in a pressurized environment.
• Build, configure, and troubleshoot the installation of the "Gold" image on customer PCs and laptops, including applications and hardware components.
• Maintain daily updates for all assigned tickets.
• Support meeting room environments and video conferencing systems.
• Provide support for printers, scanners, and other peripheral devices.
• Offer support for mobile devices, including iPads, iPhones, and Android devices.
• Perform end-user data backup and restoration as required during service incidents.
• Provide "smart hands" support for data center equipment according to specified SLAs in designated locations.
• Assist in troubleshooting data center devices as directed by technical support.
• Replace defective component cards in data center equipment as advised, which may include removing and replacing modules and reconnecting patch cables.
• Perform daily tape changes to support local backup routines at required sites.
• Import and export tapes to tape libraries as advised by technical support.

Qualifications and Requirements

• Must possess good customer-facing skills and maintain a professional presentation.
• Demonstrate independent and proactive thinking.
• Ability to build effective relationships within the team, across the business, and with Professional Services.
• Must adhere to specified standards and maintain appropriate deportment, conduct, and ethical workplace practices.
• Capability to work independently and unsupervised, taking initiative when necessary.
• Must be organized and able to prioritize work effectively.
• Candidates must be fully vaccinated.

Required Skills

• Experience using a call logging system.
• Proficient working knowledge of Windows 7 and Windows 10 operating systems.
• Solid understanding of Office applications.
• Experience supporting MACs is beneficial.
• Knowledge of mobile devices, specifically Androids and iPhones.
• Working knowledge of current and legacy hardware platforms.
• Experience in building, configuring, replacing, and troubleshooting PC and laptop hardware components.
• Familiarity with Microsoft SCCM.
• Ability to replace defective parts as identified by the client.
• Excellent hands-on experience in the installation and troubleshooting of data center equipment.
• Proficiency in rack and stack of data center equipment and cabling.
• Excellent communication skills are mandatory in both English and the local language.

Additional Information

Desired educational requirements include completion of CompTIA certifications (*, A+, Network+) or completion (or near completion) of Microsoft certifications (*, MCP, MCITP, MCSE).

About the Role

New Metrics, a human-centric transformation consultancy, is seeking a Director – Research & Insights to join their team in Riyadh, Saudi Arabia. This role is central to enabling organizations to improve employee productivity, enhance customer lifetime value, and achieve sustainable growth. The approach integrates advanced technology, real-time insights from diverse data sources, and a deep understanding of human behavior. New Metrics provides end-to-end solutions across the customer lifecycle, incorporating ESG principles and leveraging data-driven insights to optimize customer journeys and foster loyalty.

The Director – Research & Insights will hold senior accountability for the successful execution of research projects and client accounts within their portfolio. This includes ensuring project delivery, effective account management, high-quality deliverables, client satisfaction, and project profitability. The role requires leading multi-disciplinary teams to translate client inquiries into actionable insights, with a significant focus on AI fluency and the responsible integration of generative AI and modern analytical tools. This integration aims to accelerate delivery, deepen insights, and elevate work quality while upholding rigor, client confidentiality, and ethical standards. New Metrics operates with core values of being Bold, Curious, and Human-Centric, aiming to create meaningful impact by empowering businesses and delivering measurable human value.

Key Responsibilities

• Lead research projects from initial scoping and proposal development through fieldwork, analysis, reporting, and final presentation.
• Approve methodology selection, project plans, resourcing, and timelines to ensure rigorous and timely delivery.
• Manage project risks and dependencies, proactively identifying and driving resolution for internal and client-facing issues.
• Serve as the senior quality assurance point for all engagements within the assigned portfolio.
• Integrate AI responsibly across the project lifecycle, identifying opportunities for generative AI and automation to improve efficiency and quality, while maintaining human oversight, data privacy, and adherence to client-approved AI usage policies.
• Act as the primary point of contact for assigned client accounts, building strong relationships with senior client stakeholders.
• Lead client engagement by ensuring research deliverables align with the client's strategic objectives and decision-making requirements.
• Drive account growth by identifying upsell and cross-sell opportunities and collaborating with the Sales team for conversion.
• Enhance client satisfaction through structured account reviews and by monitoring repeat business metrics.
• Oversee proposals and contracts, ensuring sound scope, pricing, and commercial terms.
• Own the quality of all client-facing reports, dashboards, and presentations.
• Lead the analysis and interpretation of data, translating quantitative and qualitative findings into clear, actionable recommendations.
• Set standards for storytelling, visualization, and reporting frameworks within the team.
• Collaborate with the Technology team to enhance dashboard design and the digital delivery of insights.
• Drive innovation in analytical approaches, including segmentation, modeling, benchmarking, and advanced analytics, with a focus on applying generative AI and large language models to qualitative synthesis and pattern detection.
• Critically evaluate AI-generated outputs, applying expert judgment to validate accuracy, mitigate bias, and ensure AI-assisted analysis meets firm standards before client delivery.
• Manage the Profit & Loss (P&L) for each project in the portfolio, overseeing margin, utilization, and scope control.
• Track project economics, monitoring budgets, hours, and external costs against approved estimates.
• Effectively manage scope creep and change requests to protect client relationships and project margins.
• Partner with Operations to forecast staffing needs and optimize team utilization.
• Lead, coach, and develop Team Leaders, Consultants, and Business Analysts assigned to projects.
• Build team capability through clear delegation, feedback, and on-the-job coaching.
• Conduct performance reviews, develop individual plans, and make promotion recommendations.
• Foster a culture of accountability, curiosity, and client-centricity.
• Build AI fluency across the team, coaching on effective prompting, tool selection, and responsible AI use, setting clear expectations on appropriateness, output review, and confidentiality.
• Contribute to the evolution of the Research & Insights value proposition by developing new services and methodologies, including AI-enabled offerings.
• Develop and contribute to thought leadership, case studies, and client workshops.
• Contribute to team engagement, retention, and the professional progression of direct reports.

Qualifications and Requirements

• Bachelor's degree in Business, Economics, Statistics, Marketing, Social Sciences, or a related field; a postgraduate degree is preferred.
• A minimum of 10 years of professional experience in market research, insights, consulting, or a related advisory field.
• Demonstrable experience leading client accounts and managing end-to-end research projects.
• Prior team leadership experience with a proven ability to manage multi-disciplinary teams across analysis, reporting, and client delivery.
• Strong technical foundation in both quantitative and qualitative research methodologies.
• Demonstrated AI fluency with hands-on experience using generative AI tools (*, ChatGPT, Claude, Copilot, or equivalent) in a professional research, consulting, or analytical context.
• A clear perspective on where AI adds value, where it does not, and how to govern its use responsibly.
• Solid understanding of commercial fundamentals, including proposals, pricing, scoping, project economics, and account growth.
• Excellent executive-level client communication, storytelling, and presentation skills.
• Strategic thinking and structured problem-solving abilities.
• Strong client orientation and relationship management skills.
• Commercial acumen and ownership of project profitability.
• Analytical depth combined with clarity in storytelling.
• Leadership presence and team development capability.
• Ability to collaborate effectively across Operations, Technology, and Sales functions.
• Proficiency in the effective, judicious, and responsible use of generative AI to amplify research and team productivity.

Required Skills

• Research Project Management
• Client Account Management
• Deliverable Quality Assurance
• Project Profitability Management
• Team Leadership and Development
• AI Fluency
• Generative AI Tools
• Advanced Analytics
• Quantitative Research
• Qualitative Research
• Data Interpretation
• Actionable Recommendations
• Storytelling
• Data Visualization
• Commercial Fundamentals
• Executive-Level Communication
• Presentation Skills
• Strategic Thinking
• Problem-Solving
• Client Orientation
• Relationship Management
• Commercial Acumen
• Analytical Depth
• Collaboration

Work Environment and Culture

This is a full-time position based in Riyadh, Saudi Arabia. New Metrics is committed to fostering an inclusive, flexible, human-centric, and supportive work environment. Employees can expect a culture built on trust, encouraging inclusion, creativity, and innovation, with high levels of employee engagement and trust in management. The company offers collaboration with a passionate and high-performing team, exposure to a global brand recognized for its commitment to excellence and human value, and a comprehensive focus on flexibility, wellness, and results orientation. There is a strong emphasis on lifelong learning and continuous development, supported by subsidized professional qualifications and paid professional memberships. New Metrics is also committed to environmental sustainability.

About the Role

Qiddiya Investment Company is seeking a Director - Education Strategy to lead the development and execution of educational initiatives within the Qiddiya project. This leadership position will define the vision, guide strategic planning, and foster partnerships to enhance Qiddiya's education ecosystem in alignment with its overall mission.

Role Context and Collaboration

The Director will collaborate with key stakeholders, including government entities, educational institutions, and internal teams. The objective is to develop innovative education programs and infrastructure that meet market demands and support community development goals.

Key Responsibilities

• Develop and maintain the city-wide education strategy, including demand forecasting, capacity requirements, and asset mix.
• Create asset-specific strategy briefs to define educational requirements, operating models, investment opportunities, and operator procurement approaches.
• Drive the attraction and appointment of world-class education operators.
• Facilitate private investment opportunities across the education portfolio.
• Lead engagement with government authorities and key external stakeholders to enable project delivery.
• Collaborate with development teams to ensure assets meet educational and operator requirements.

Qualifications and Experience

• Bachelor's degree in Education, Business Administration, or a related field.
• A minimum of 10 years of experience in education strategy, program development, or management consulting.
• Proven leadership experience in managing education projects and teams.

Required Skills

• Education Strategy
• Program Development
• Management Consulting
• Leadership
• Stakeholder Management
• Partnerships
• Strategic Planning

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Klybeck Life Sciences MENA is seeking an experienced Electrical Engineer to join its team in Riyadh, Saudi Arabia. This full-time position requires a professional with over 10 years of experience, specifically within a main contractor environment. The role involves overseeing the physical installation and successful execution of all electrical systems on projects, ensuring compliance with specifications, codes, and client requirements. This position requires close coordination with project stakeholders, including site superintendents, subcontractors, and consultants. The engineer will be responsible for reviewing design packages, managing shop drawings, performing engineering calculations, and ensuring the procurement, installation, testing, and handover of electrical equipment and systems. The role also includes managing utility connections and contributing to project management and financial aspects.

Key Responsibilities

• Oversee the physical installation of all electrical systems, including High Voltage (HV) and Low Voltage (LV) power, lighting, Extra Low Voltage (ELV)/telecoms, and fire alarm systems, ensuring adherence to project specifications and building codes.
• Coordinate with site superintendents and subcontractors to sequence electrical work and avoid spatial clashes with other trades.
• Review Issued-for-Construction (IFC) design packages, identifying design flaws, code conflicts, or opportunities for value engineering.
• Manage the production and review of detailed electrical shop drawings, Single Line Diagrams (SLDs), load schedules, and coordination models.
• Perform or verify engineering calculations, including voltage drop, cable sizing, short circuit analysis, and protection coordination.
• Evaluate vendor quotes and prepare technical bid summaries for the procurement of electrical equipment such as switchgears, transformers, generators, and panels.
• Prepare and submit Material Submittals to the client/consultant, verifying proposed equipment aligns with project standards.
• Track the delivery of electrical materials and inspect arriving items for damage and compliance.
• Manage the process for obtaining No Objection Certificates (NOCs) and utility connections from local Authorities.
• Oversee the testing and commissioning of all electrical assets to verify safe and optimal operation before final handover.
• Ensure the accurate preparation and submission of As-Built drawings and Operation & Maintenance (O&M) manuals.
• Assist the Project Manager with estimating project costs, preparing variation orders (VOs), and conducting risk assessments.

Qualifications and Requirements

• Bachelor of Science (*** in Electrical Engineering.
• Minimum of 10 years of experience as an Electrical Engineer, specifically with a Main Contractor.

Required Skills and Expertise

• Expertise in Electrical Engineering principles and practices.
• Proficiency in managing HV/LV power systems, lighting systems, ELV/telecoms systems, and fire alarm systems.
• Experience in the creation and review of shop drawings, Single Line Diagrams (SLDs), load schedules, and coordination models.
• Strong capability in performing and verifying engineering calculations (*, voltage drop, cable sizing, short circuit, protection coordination).
• Skilled in vendor quote evaluation and preparing technical bid summaries.
• Proficient in preparing and managing Material Submittals.
• Familiarity with the NOC (No Objection Certificate) and utility connection processes with local Authorities.
• Experience in overseeing the testing and commissioning of electrical systems.
• Proficiency in preparing As-Built drawings and Operation & Maintenance (O&M) manuals.
• Ability to assist with project cost estimating and the preparation of variation orders (VOs).
• Competence in conducting risk assessments.
• Excellent coordination and communication skills.
• Strong ability to review design packages and identify value-engineering opportunities.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

AtkinsRéalis is seeking a Document Controller to join its team in Riyadh, Saudi Arabia. This full-time position is responsible for the efficient management of all project-related documentation in accordance with company procedures and project-specific requirements. The role requires a strong background in document control within the engineering or construction sectors, with a focus on attention to detail and the ability to work in a fast-paced environment. AtkinsRéalis is an engineering services and nuclear organization focused on transforming infrastructure and energy systems by connecting people, data, and technology.

Key Responsibilities

• Maintain accurate and comprehensive records of all project documents, including drawings, specifications, correspondence, and reports.
• Ensure all documents are correctly formatted, version-controlled, and securely stored, both electronically and physically.
• Coordinate the timely distribution of documents internally and externally, adhering to project requirements.
• Monitor document review and approval processes to ensure submissions are processed within stipulated timelines.
• Assist in the preparation of regular document status reports for project management.
• Provide support to project teams by retrieving documents and information as needed.
• Uphold and ensure adherence to all established document management procedures and industry standards.
• Offer training and guidance to project team members on document control procedures and document management systems.
• Liaise with clients, contractors, and other stakeholders regarding document submissions and approvals.

Qualifications and Requirements

• Proven experience as a Document Controller or in a similar role within the engineering or construction industry.
• Familiarity with document management systems and software, such as SharePoint and Documentum.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills for clear interaction with diverse stakeholders.
• Exceptional attention to detail and a commitment to accuracy in record-keeping.
• Ability to work both independently and collaboratively in a deadline-driven environment.
• Proficiency in core MS Office applications, including Word, Excel, and Outlook.

Skills Summary

• Document Management Systems
• SharePoint
• Documentum
• Organizational skills
• Time management skills
• Communication skills
• Interpersonal skills
• Attention to detail
• MS Office applications (Word, Excel, Outlook)

Additional Information

This is a full-time position located in Riyadh, Saudi Arabia. A Bachelor's degree in Business Administration, Engineering, or a related field is preferred. Knowledge of industry standards and regulations related to document control is also advantageous. Experience required is between 2-5 years.

Compensation and Benefits

AtkinsRéalis offers a comprehensive benefits package designed to support employee well-being and career growth. This includes a tax-free salary, life insurance coverage, medical insurance, annual leave balance, a company gratuity scheme, a discretionary bonus program, an annual flight contribution, transportation and housing allowances, and access to an Employee Wellbeing Program offering 24/7 support from specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

About the Role

CNTXT is seeking a highly strategic Director of Channel Partners to lead and scale its reseller ecosystem. Reporting to the Chief Strategy Officer (CSO), this pivotal role focuses on aligning CNTXT, Google Cloud, and the reseller community to achieve predictable, long-term growth. This is an opportunity for a seasoned channel leader with experience in scaling technology ecosystems within the GCC region.

Key Responsibilities

• Develop the end-to-end channel strategy for Google Cloud resellers in Saudi Arabia, aiming to build a Google Cloud Platform (GCP) pipeline at least three times the annual target.
• Drive partner success through joint business plans with resellers, defining clear revenue targets, consumption goals, certification objectives, and go-to-market strategies.
• Lead reseller enablement programs to enhance their technical, sales, and delivery capabilities, ensuring adherence to regulatory governance and compliance standards.
• Structure and classify partners based on service capabilities and specialized domains, including Infrastructure, App Modernization, Data, and AI/ML.
• Foster cross-functional collaboration internally with CNTXT's Sales, Marketing, Engineering, Delivery, and Finance teams to ensure overall ecosystem success.
• Manage executive alignment through structured pipeline reviews, Quarterly Business Reviews (QBRs), and high-level executive alignment meetings with key reseller partners.

Qualifications and Requirements

• A minimum of 8 years of extensive experience in channel and partner leadership within the technology and software sectors.
• Deep and proven background in cloud services, with a strong preference for experience with Google Cloud Platform.
• Prior experience in the Saudi Arabian or broader GCC technology market is highly desirable.
• A Bachelor's or Master's degree in Business Administration, Marketing, Computer Science, Engineering, or a related technical field.
• Exceptional presentation and negotiation skills.
• Complete verbal and written fluency in English is required; Arabic proficiency is a distinct advantage.

Required Skills

• Channel Leadership
• Technology Ecosystems
• Google Cloud Platform (GCP)
• Cloud Services
• Saudi Arabian Technology Market
• GCC Technology Market
• Presentation Skills
• Negotiation Skills
• Commercial Grit
• Strategic Architecture
• Data-Driven Leadership
• Pipeline Management
• High Adaptability

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. CNTXT is the exclusive reseller of Google Cloud in the Kingdom, focused on redefining Saudi Arabia's digital landscape.

About the Role

Fairmont Hotels & Resorts is seeking a Director of SPA to lead its luxury wellness facility in Riyadh, Saudi Arabia. This role is responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth. The Director of SPA is integral to the operations team, ensuring all spa and wellness services are delivered at the highest levels of quality and guest satisfaction.

Key Responsibilities

• Develop and execute a comprehensive spa and wellness strategy aligned with the brand's luxury positioning.
• Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety.
• Create unique wellness experiences that reflect local culture and global trends.
• Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service.
• Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility.
• Drive marketing initiatives and partnerships to increase spa visibility and revenue.
• Implement sustainable practices and ensure compliance with industry regulations.
• Collaborate with cross-functional teams to integrate spa services into the overall guest experience.
• Stay abreast of industry trends and introduce innovative treatments and programs.
• Ensure cultural sensitivity and adaptability in all aspects of spa operations.
• Monitor spa workflow, maintaining compliance with hygiene and safety standards.
• Effectively lead and mentor the spa team, and resolve operational issues to guarantee an exceptional guest experience.
• Regularly communicate with the team and other departments to enhance performance and elevate service levels.

Qualifications and Requirements

• Proven experience in spa management or luxury hospitality, with a track record of successful leadership.
• A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Spa management certifications are a plus.
• Strong financial acumen with experience in P&L management and revenue growth strategies.
• Excellent team leadership and mentoring skills.
• Proficiency in business planning, budgeting, and operational efficiency.
• In-depth knowledge of spa treatments, therapies, and wellness program development.
• Experience in marketing, branding, and customer service excellence in a luxury environment.
• Demonstrated ability to create and implement innovative wellness strategies.
• Strong understanding of sustainability practices in the spa industry.
• Cultural sensitivity and awareness, with the ability to work in a multicultural environment.
• Proficiency in English is required.
• Arabic language skills are highly desirable.
• Adaptability and resilience in a dynamic, fast-paced setting.
• Exceptional communication and interpersonal skills.
• Commitment to ongoing professional development and industry trend awareness.

Required Skills

• Spa Management
• Luxury Hospitality Operations
• Leadership and Team Mentoring
• Financial Acumen (P&L Management, Budgeting, Forecasting)
• Revenue Growth Strategies
• Business Planning and Operational Efficiency
• Spa Treatments and Therapies Expertise
• Wellness Program Development
• Marketing and Branding
• Customer Service Excellence
• Innovative Wellness Strategy Implementation
• Sustainability Practices
• Cultural Sensitivity and Adaptability
• Resilience
• Communication and Interpersonal Skills
• Professional Development and Industry Trend Awareness

Work Environment and Location

This is a full-time position located in Riyadh, Saudi Arabia. The work environment promotes collaboration and professionalism, where teamwork is essential for achieving outstanding results. The company fosters a work environment that respects diversity and supports all employees, valuing varied experiences and backgrounds. Commitment to respecting all employees and guests, and providing equal opportunities for professional growth in a positive and supportive workplace is maintained.

About the Role

RIME Platform is dedicated to empowering businesses and optimizing operational processes through innovative technology. We manage a sophisticated system that processes thousands of real-time video streams and sensor data, converting them into critical operational insights. We are seeking a skilled Development Operations Engineer to join our team in Riyadh, Saudi Arabia. This role is essential for maintaining the stability, speed, and reliability of our systems, operating at the intersection of software engineering and operations (DevOps).

As a Development Operations Engineer at Rime, you will be instrumental in ensuring the efficiency of our servers and software, minimizing downtime and enabling seamless scalability as we integrate hundreds of new client branches. You will contribute to projects that solve complex challenges impacting millions and drive tangible change across industries and communities.

Key Responsibilities

• Design and build robust continuous integration and deployment (CI/CD) pipelines for backend services, frontend applications, and AI/Computer Vision models to ensure rapid and reliable updates.
• Provision and manage cloud infrastructure using Infrastructure as Code (IaC) tools like Terraform or Ansible to ensure reproducible and highly scalable work environments.
• Enhance the developer experience (DevEx) by accelerating code build times, establishing efficient local development environments, and removing operational bottlenecks, allowing engineers to focus on coding.
• Collaborate closely with the AI team to automate the lifecycle of machine learning models, covering training, testing, and seamless deployment into the production environment (MLOps).
• Integrate automated security checks, vulnerability scanning (SAST/DAST), and secure secrets management into deployment pipelines to ensure code security from the outset (DevSecOps).

Qualifications and Requirements

• Strong hands-on experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, GitLab CI, or Jenkins.
• Deep practical experience with Infrastructure as Code (IaC) tools, specifically Terraform or Ansible.
• Strong knowledge of at least one major cloud platform, including AWS, GCP, or Azure.
• Experience integrating security testing (SAST/DAST) into pipelines and utilizing secure secrets management solutions like HashiCorp Vault or AWS Secrets Manager.
• Familiarity with Machine Learning lifecycles, MLOps concepts, and the specific challenges of deploying AI and computer vision models into production.

Required Skills

• CI/CD Pipelines
• GitHub Actions, GitLab CI, Jenkins
• Infrastructure as Code (IaC)
• Terraform, Ansible
• Cloud Platforms: AWS, GCP, Azure
• Security (DevSecOps)
• SAST, DAST
• Secrets Management: HashiCorp Vault, AWS Secrets Manager
• MLOps
• AI and Computer Vision
• Developer Enablement (DevEx)

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. We are looking for candidates with 5-10 years of relevant experience in Development Operations engineering.

About the Role

EjadTech is seeking a highly experienced and strategic Director Project Management Office (PMO) to lead its PMO operations. This pivotal role is responsible for establishing and driving the organization's project management governance, portfolio management, and project delivery excellence across technology and consulting services. The Director PMO will ensure that all project investments are strategically aligned with EjadTech's objectives, maintaining high standards of execution, operational efficiency, and client satisfaction. This is a full-time position based in Riyadh, Saudi Arabia.

Key Responsibilities

• Define and lead the PMO vision, strategy, and operating model in alignment with EjadTech's organizational goals.
• Establish and implement enterprise-wide project governance frameworks, methodologies, policies, and standards.
• Drive PMO maturity and champion continuous improvement initiatives across the organization.
• Oversee the planning, prioritization, and resource allocation for the entire project portfolio.
• Ensure robust alignment between business objectives, project investments, and successful delivery outcomes.
• Provide executive leadership with comprehensive portfolio insights, strategic recommendations, and performance reporting.
• Direct and oversee the full portfolio of technology and consulting projects, ensuring successful execution within approved scope, budget, timelines, and quality expectations.
• Monitor portfolio health, project performance, risks, dependencies, and resource utilization to proactively address issues.
• Govern project stage gates, approval processes, and executive decision-making to maintain project integrity.
• Ensure contractual commitments, deliverables, and client obligations are consistently fulfilled.
• Oversee project closure processes, including the issuance of completion certificates, client sign-offs, and formal handovers.
• Lead the development and implementation of PMO tools, dashboards, reporting frameworks, and key performance metrics.
• Establish portfolio management practices that support organizational growth and scalability.
• Identify and implement operational efficiencies and process improvements within the PMO and project delivery lifecycles.
• Drive organizational adoption of project management best practices and foster a culture of delivery excellence.
• Support strategic initiatives, business transformation programs, and corporate planning efforts through effective project management.
• Lead, mentor, and develop PMO managers, project managers, and delivery teams to foster professional growth and high performance.
• Build a high-performance project management culture across the organization, promoting collaboration and accountability.
• Foster strong collaboration between business units, consulting teams, technology teams, and executive leadership.
• Promote professional development and capability building within the project management community.
• Serve as the primary executive sponsor for PMO governance and portfolio oversight, ensuring strategic alignment and buy-in.
• Build and maintain strong, collaborative relationships with executive leadership, clients, and strategic partners.
• Represent EjadTech in executive steering committees, governance boards, and client leadership meetings, acting as a key liaison.
• Ensure high levels of client satisfaction and contribute to the success of long-term partnerships.

Qualifications and Requirements

• Bachelor’s degree in Project Management, Engineering, Computer Science, Information Technology, Business Administration, or a related field.
• A Master’s degree (MBA or equivalent) is preferred.
• PMP certification is required.
• PgMP, PMI-ACP, PRINCE2, Agile, or equivalent certifications are highly preferred.
• A minimum of 15+ years of progressive project management experience.
• At least 5 years of experience in PMO leadership or executive delivery roles.
• Proven experience leading enterprise PMOs and managing large, complex technology and consulting portfolios.
• Strong understanding of governance frameworks, portfolio management principles, organizational transformation, and business strategy.

Required Skills

• Executive leadership and organizational management capabilities.
• Expertise in strategic portfolio planning and governance.
• Proficiency in financial and budget management.
• Strong capabilities in enterprise risk management.
• Skilled in resource and capacity planning.
• Experience in change management and organizational transformation initiatives.
• Exceptional executive communication and stakeholder engagement skills.
• Advanced analytical, decision-making, and problem-solving skills.
• Fluency in both Arabic and English is required.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a seasoned professional with over 10 years of experience in project management, including significant leadership in PMO functions.

About the Role

King Salman International Airport (KSIA) is seeking a Director - Airport Stakeholders Management to lead and enhance relationships with key airport stakeholders. This role is responsible for the comprehensive management of airport stakeholder relations, from initial evaluation and strategic planning through to implementation, monitoring, and ongoing evaluation. The objective is to significantly boost outreach, maximize benefits for KSIA, and strengthen the airport's overall capabilities and operational efficiency.

Key Responsibilities

• Contribute to the development of the Corporate Affairs business plan, ensuring strategic alignment with KSIA's overarching goals.
• Develop and implement the operational plan for Airport Stakeholders Management, aligning it with the Corporate Affairs business plan and the CEO Office's strategic objectives.
• Execute strategic plans and provide essential input to achieve Airport Stakeholders Management goals, directly supporting KSIA's broader strategic initiatives.
• Collaborate with top management to define Airport Stakeholders Management budgeting requirements and provide critical input into the annual budgeting process.
• Ensure the effective and efficient utilization of the Airport Stakeholders Management budget, providing accurate reports on progress, challenges, and budget deviations.
• Manage the development and application of criteria for identifying and selecting optimal airport stakeholders, ensuring alignment with KSIA's strategic direction.
• Review potential opportunities for new airport stakeholders to maximize KSIA's benefit, providing preliminary approvals based on established criteria.
• Develop and manage a comprehensive annual engagement plan for airport stakeholder relations in coordination with relevant internal and external parties to enhance outreach and strengthen operational capabilities.
• Expand KSIA's network and cultivate robust relationships with selected airport stakeholders by fostering credibility, trust, and collaboration, ensuring alignment with organizational objectives and promoting mutual benefits.
• Represent KSIA at relevant local and global events to establish the organization's presence, enhance its reputation, and build airport sector networks with key industry leaders, decision-makers, and stakeholders.
• Oversee periodical visits to airport stakeholders and plan events and workshops to maintain and expand relationships, ensuring KSIA's image is consistently represented and preserved.
• Manage day-to-day communications with airport stakeholders, including handling inbound and outbound queries, and ensure timely and appropriate responses.
• Provide expert guidance in resolving escalated and complex conflicts by identifying root causes, facilitating discussions, and collaborating with relevant stakeholders to implement effective solutions aligned with organizational policies.
• Ensure all documents pertaining to airport stakeholder relations are meticulously filed and archived according to established procedures for efficient tracking and future reference.
• Monitor the effectiveness of airport stakeholder relations to ensure maximum value generation, enforce necessary improvements and corrective actions, and make informed decisions regarding the continuation or termination of relationships.
• Lead the design and implementation of Airport Stakeholders Management policies and procedures across all functional areas, ensuring fulfillment of all relevant procedural and legislative requirements while achieving high impact and efficient results.
• Stay abreast of industry best practices to drive continuous improvement of systems, processes, and policies related to Airport Stakeholders Management.
• Remain informed about leading practices and emerging trends within Corporate Affairs, identifying recommendations for corrective measures, updates, and improvements.
• Establish and maintain strong working relationships with relevant internal and external stakeholders.
• Collect feedback from stakeholders regarding challenges and requirements to identify barriers and develop targeted action plans.
• Gain exposure and insights into local market development, business opportunities, and the existing regulatory landscape.
• Attend relevant forums and seminars to enrich professional networks and stay informed about the latest developments and opportunities within the sector.
• Participate in the identification and recruitment of key talent to build a strong team.
• Guide, mentor, and support direct reports to ensure the effective execution of their duties in accordance with established policies and processes.
• Develop individual performance objectives, provide necessary support, and conduct regular evaluations and appraisals of team members, offering consistent feedback on performance.
• Foster a high-performance working environment and actively promote KSIA values among the team.

Qualifications and Requirements

• Bachelor's Degree in Public Relations, Business Administration, or an equivalent field is required.
• A Master's Degree in Business Administration or an equivalent field is preferred.
• A minimum of 8 years of experience in a similar role or equivalent is necessary.
• At least 4 years of experience in a managerial position is required.

Required Skills

• Stakeholder Management
• Airport Operations
• Business Development
• Strategic Planning
• Budget Management
• Relationship Management
• Communication
• Leadership
• Problem-Solving
• Policy Development
• Process Improvement
• Team Management

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia, at King Salman International Airport. The role requires a strategic leader with over 10 years of experience to manage airport stakeholder relationships effectively.

About the Role

Tabby is seeking a Customer Service Trainer & Quality Specialist to join our team in Riyadh, Saudi Arabia. This full-time position within the Customer Support Operations department is focused on enhancing customer satisfaction and retention across the KSA region. The role requires a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region, alongside fluency in both Arabic and English.

Key Responsibilities

• Deliver comprehensive new hire training and ongoing refresher training programs for customer service representatives.
• Provide recommendations to the content team for changes and enhancements to existing training materials.
• Ensure proper documentation, notification, escalation, tracking, and follow-up of nesting, coaching, and feedback sessions.
• Analyze customer dissatisfaction to identify root causes and propose effective solutions for improvement.
• Complete monthly login hours to maintain up-to-date product and process knowledge.
• Actively participate in Quality Calibration sessions.
• Offer recommendations for procedural improvements based on feedback from new hire training participants.
• Monitor and evaluate the effectiveness of training programs, implementing adjustments to enhance outcomes.

Qualifications and Requirements

• A minimum of 5 years of experience in customer service with a demonstrated record of success.
• A minimum of 5 years of experience in designing and delivering training programs, including New Hire Training (NHT) and On-the-Job/Nesting training.
• A Bachelor's degree in a related field such as Communication, Psychology, or Business.
• Fluency in both English and Arabic, with a deep understanding of the cultural nuances of the GCC region.
• Strong communication and facilitation skills, with the ability to deliver training and conduct sessions effectively in both English and Arabic.
• Ability to work independently and collaboratively within a team environment.
• Excellent organizational and time management skills.

Required Skills and Competencies

• Customer Service Principles
• Customer Service Best Practices
• Communication Skills
• Service Excellence
• Cultural Competency
• Facilitation Skills
• Organizational Skills
• Time Management Skills
• Experience designing and facilitating virtual and face-to-face training.
• Knowledge of adult learning principles and instructional methodologies.
• Experience with Learning Management Systems (LMS) or Learning Experience Platforms (LXP).
• Certification in customer service training or related soft skills is preferred.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a combined experience of over 10 years in customer service and training. The salary range for this position is SAR 9,000 - SAR 17,000 per month.

About the Role

Bayt Al-Tawabel is seeking an experienced Data & Technology Director to lead the organization's comprehensive data strategy, enterprise systems, IT infrastructure, cybersecurity, and digital technology roadmap. This role is designed to ensure that technology and data serve as business enablers, driving operational efficiency, enhancing guest experience, supporting scalability, ensuring reporting accuracy, and fostering long-term growth across a multi-location business.

The ideal candidate will possess strong leadership experience across key technology domains including POS, ERP, integrations, data platforms, analytics, cybersecurity, infrastructure, and technology operations. This individual will oversee critical technology functions, manage vital systems and vendors, improve system reliability, strengthen cybersecurity governance, and empower data-driven decision-making.

Key Responsibilities

• Lead the overall data, technology, IT infrastructure, cybersecurity, and enterprise systems strategy for the organization.
• Own and manage the technology roadmap, encompassing POS systems, ERP, digital ordering, integrations, automation, data platforms, and various business applications.
• Manage and enhance critical systems across all locations to guarantee reliability, availability, performance, and scalability.
• Spearhead the organization's data strategy by centralizing data sources, improving reporting capabilities, and enabling more informed business decision-making.
• Develop and refine dashboards, analytics tools, reporting models, and data visibility for key stakeholders.
• Oversee all technology operations, including infrastructure, networks, systems, support, cybersecurity, data governance, and analytics functions.
• Lead the integration architecture between core systems such as POS, ERP, CRM, ordering platforms, finance systems, and reporting tools.
• Manage technology vendors, contracts, service providers, implementation partners, Service Level Agreements (SLAs), and support agreements.
• Ensure the proper implementation of cybersecurity controls, policies, risk management, incident response, and access management processes.
• Maintain compliance with relevant data protection, cybersecurity, and local regulatory requirements.
• Support digital transformation initiatives aimed at improving guest experience, operational efficiency, automation, and overall business growth.
• Establish and maintain technology policies, governance frameworks, documentation, and standard operating procedures.
• Monitor system uptime, project delivery, cybersecurity incidents, vendor performance, and key technology performance indicators (KPIs).
• Lead, develop, and manage technology and data teams, establishing clear accountability and performance expectations.
• Prepare technology performance reports, roadmap updates, risk assessments, and strategic recommendations for senior leadership.

Qualifications and Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, Business Technology, or a closely related field.
• A minimum of 10 years of progressive experience in technology, IT, data, digital transformation, systems, or enterprise applications.
• A minimum of 5 years of experience in a technology leadership role, managing multiple technology functions or teams.
• Experience within the F&B, retail, hospitality, restaurant, or multi-location business sectors is strongly preferred.
• Demonstrated strong experience with POS systems, ERP systems, digital ordering platforms, integrations, and various business applications.
• A solid understanding of IT infrastructure, networks, cloud platforms, cybersecurity principles, system administration, and business continuity planning.
• Proven experience leading data strategy development, data governance implementation, analytics, reporting, and dashboard creation.
• In-depth knowledge of cybersecurity governance, risk management, incident response protocols, access control mechanisms, and compliance standards.
• Familiarity with local data protection and cybersecurity regulations is advantageous.
• Proven track record of successfully managing technology vendors, contracts, SLAs, implementation partners, and support providers.
• Exceptional leadership skills with the ability to effectively manage both technical teams and diverse business stakeholders.
• Strong project management capabilities, including roadmap planning, prioritization, and execution.
• The ability to translate complex business needs into practical and effective technology and data solutions.
• Excellent analytical thinking, problem-solving, and decision-making skills.
• Outstanding communication, reporting, and presentation skills.
• A strong command of both Arabic and English languages.

Required Skills

• Data Strategy
• Enterprise Systems
• IT Infrastructure
• Cybersecurity
• Digital Technology Roadmap
• POS Systems
• ERP Systems
• Integrations
• Data Platforms
• Analytics
• Technology Operations
• Digital Ordering
• Automation
• Business Applications
• Networks
• Cloud Platforms
• System Administration
• Business Continuity Planning
• Data Governance
• Reporting
• Dashboard Development
• Risk Management
• Incident Response
• Access Control
• Compliance
• Digital Transformation
• Project Management
• Roadmap Planning
• Prioritization
• Execution
• Analytical Thinking
• Problem-Solving
• Decision-Making
• Communication
• Presentation Skills
• Leadership

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia, with Bayt Al-Tawabel. The role requires a minimum of 10 years of experience, with a significant portion in leadership positions.

About the Role

Motaded Consultancy is seeking a Customs Specialist to join its team in Riyadh, Saudi Arabia. This full-time, on-site position is focused on driving business growth through client acquisition and securing customs clearance and freight contracts across air, land, and sea. The role is integral to building a sustainable client base of import and export companies, contributing directly to the company's success.

The position involves managing the entire sales cycle, from initial inquiry to contract closure. It requires a thorough understanding of customs procedures, logistics, and the regulatory framework in Saudi Arabia. The Customs Specialist will be responsible for developing and maintaining a sales pipeline, achieving targets, and monitoring market trends to identify new opportunities.

Key Responsibilities

• Attract new clients for air, land, and sea freight services and secure signed customs clearance contracts.
• Manage the complete sales cycle, including inquiry, introductory meetings, quotation preparation, contract negotiation, and service commencement.
• Prepare competitive quotations and negotiate terms with clients to achieve contract closure.
• Develop and manage a renewable sales pipeline, consistently meeting monthly and quarterly sales targets.
• Cultivate and expand relationships with import/export companies and freight and transport companies within the region.
• Monitor market and competitor activities to identify emerging opportunities in the freight and customs clearance sector.
• Submit regular reports detailing client status, deal progression, and sales performance.

Qualifications and Experience

• A minimum of 5 years of proven experience in customs clearance, freight sales, or logistics sales.
• In-depth knowledge of customs procedures, transport procedures, and pricing structures for customs services.
• Familiarity with the FASAH platform, ZATCA (Zakat, Tax and Customs Authority) procedures, and the SABER platform, including conformity certificate requirements for imported goods.
• Proficiency in understanding Incoterms, HS Code classification, and essential shipping documents such as bills of lading, certificates of origin, commercial invoices, and packing lists.
• Knowledge of bonded warehouses and key Saudi ports and border crossings.
• Established relationships with import/export companies and freight and transport companies.

Required Skills

• Professional negotiation, persuasion, and presentation skills.
• Demonstrated history of achieving sales targets and closing contracts.
• Fluency in Arabic is essential.
• Proficiency in English for effective communication with international agents and freight companies.
• Strong understanding of customs clearance processes and freight sales strategies.
• Expertise in sales cycle management, from lead generation to closing.
• Proficiency in quotation preparation and pricing strategies.
• Ability to manage and grow a sales pipeline and achieve targets.
• Excellent relationship-building and networking capabilities.
• Skills in market monitoring and competitor analysis.
• Proficiency in reporting and performance tracking.

Work Details

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The compensation includes a fixed base salary plus commission on closed contracts. The required experience for this role is between 5 to 10 years.