Jobs in Dammam

About the Role

Lucy Electric is seeking a Design Engineer for contract projects to provide essential local engineering support. This role offers an opportunity to develop in-depth knowledge of Lucy Electric products and their applications within the electricity industry. The Design Engineer will serve as a key local contact for the wider Contract and Engineering team, collaborating closely with design, contract, and technical engineers.

Key Responsibilities

• Liaise with Sales, Contracts, Engineering, and global Operations staff to deliver customer requirements within specified timescales, budgets, and operational constraints.
• Interpret customer requirements and internal specifications to produce detailed designs using 3D CAD software.
• Issue drawings and bills of material to the factory and customers utilizing the Lucy CAD system.
• Develop secondary designs for specific customer requirements that fall outside the standard configurator system, potentially involving prototype builds and trials.
• Positively contribute to achieving the budgeted annual sales target.
• Adhere to ISO 9001 quality standards in all aspects of work.
• Thrive in a high-pressure and developing environment, demonstrating a commitment to continuously improving departmental standards and quality.
• Ensure adherence to all Company Health & Safety Policies, Procedures, and Safe Working Practices.
• Undertake any other duties and responsibilities as required or instructed to maintain and/or improve the efficiency, quality, and service of the department.
• Consult with clients to communicate their application needs to the development and engineering team.
• Demonstrate Lucy Electric products to customers when required.
• Provide local technical support and engineering resource for contract projects.
• Create contract drawings and engineering BOMs for both internal and external customers in KSA and overseas.
• Develop and trial new features for switchgear products.
• Prepare electrical schematics and wiring diagrams.
• Liaise with customers during product inspections.

Qualifications and Requirements

• Degree in Mechanical and/or Electrical Engineering.
• Proven work experience within a similar role.
• Understanding of manufacturing business operations, people management, financial considerations, quality management, and innovation.

Required Skills

• Proficiency in 3D CAD software.
• Excellent teamwork and interpersonal skills, with an understanding of different cultures.
• Demonstrated curiosity and a drive to go beyond the obvious.
• Ability to identify and target new opportunities and set clear objectives.
• Commitment to continuous improvement.
• Facilitates open communication.
• Proactively acts to gain customer trust.

Role Context

This is a contract position based in Dammam, Eastern Province, Saudi Arabia. The role is office-based within the company premises. The Design Engineer will report to the Customer Operations Manager based in Dubai.

About the Role

AlSagr Cooperative Insurance Co is seeking a dedicated Customer Experience Specialist to join its team in Dammam, Eastern Province, Saudi Arabia. This full-time position is integral to enhancing customer satisfaction, optimizing customer journeys, and ensuring a consistently high-quality experience across all interaction points. Reporting to the Customer Experience Manager, the specialist will analyze customer feedback, identify areas for service improvement, and collaborate with various departments to achieve exceptional customer service standards aligned with regulatory requirements and company objectives.

Key Responsibilities

• Monitor and evaluate customer interactions across all channels, including branches, call centers, websites, mobile applications, email, and social media, to ensure service quality.
• Map and analyze customer journeys to identify pain points and opportunities for enhancement, aiming to improve overall customer satisfaction and loyalty.
• Develop and implement strategic customer experience initiatives designed to elevate customer satisfaction and foster long-term loyalty.
• Champion and embed customer-centric practices throughout the organization to ensure a consistent focus on customer needs.
• Manage customer satisfaction surveys and feedback programs, collecting valuable insights into customer perceptions.
• Analyze customer complaints, suggestions, and survey results to identify root causes and trends in customer experience.
• Prepare comprehensive periodic reports detailing customer experience trends, underlying issues, and actionable recommendations for improvement.
• Monitor key customer experience indicators (KPIs) and provide insightful, data-driven recommendations to stakeholders.
• Track and analyze customer complaints and escalations, ensuring they are managed effectively and efficiently.
• Coordinate with relevant departments to ensure the timely and satisfactory resolution of customer complaints.
• Identify recurring issues that lead to complaints and recommend corrective actions to prevent future occurrences.
• Ensure strict adherence to all regulatory requirements for complaint handling and customer protection.
• Conduct service quality assessments and customer experience audits to maintain high standards of service delivery.
• Monitor adherence to service standards and evaluate customer service performance against established benchmarks.
• Recommend process improvements to enhance service delivery efficiency and effectiveness.
• Collaborate closely with Claims, Underwriting, Sales, Operations, IT, and Compliance teams to foster a unified approach to customer experience.
• Support the successful implementation of customer-focused projects and strategic initiatives across the company.
• Actively participate in digital transformation projects aimed at significantly improving the customer experience.
• Track and report on key performance indicators (KPIs) such as Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), Customer Effort Score (CES), Complaint Resolution Time, First Contact Resolution (FCR), and Customer Retention Rate.
• Prepare detailed monthly and quarterly management reports on customer experience performance and initiatives.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Marketing, Insurance, Customer Experience, or a closely related field is required.
• Professional certifications in Customer Experience, such as those from CXPA or CCXP, are highly preferred.
• A minimum of 2 to 5 years of relevant experience in Customer Experience, Customer Service, Quality Assurance, or a similar role.
• Prior experience within the insurance industry is strongly preferred, demonstrating an understanding of its unique customer service landscape.
• Possess a solid understanding of insurance products, claims processes, and established customer service standards within the industry.

Required Skills

• A strong, inherent customer-centric mindset, prioritizing customer needs and satisfaction in all actions.
• Excellent analytical and problem-solving skills, with the ability to dissect complex issues and develop effective solutions.
• Exceptional communication and presentation skills, enabling clear and persuasive interaction with diverse stakeholders.
• Proficiency in data analysis and reporting, translating raw data into actionable insights.
• Demonstrated skills in process improvement and project management, driving initiatives from conception to completion.
• Competency in Microsoft Office Suite and experience with various customer feedback tools.
• A proven ability to work collaboratively and effectively across different departments and teams.
• Knowledge of relevant insurance regulations and customer protection principles is essential.

Work Location and Type

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia.

About the Role

Baker Hughes, a leading energy technology company, is seeking a Control Field Service Engineer to join their Industrial and Energy Technology (IET) team. This full-time role is based in Dammam, Eastern Province, Saudi Arabia. The position is essential for ensuring the successful execution of site activities and the continuous, safe operation of equipment for global energy and industrial clients. The role involves managing complex site operations and serving as a key technical liaison.

The Industrial and Energy Technology (IET) division operates globally, offering a comprehensive portfolio of rotating equipment, process flow, transmission technology, and lifecycle services. As a Control Field Service Engineer, you will contribute to Engineering Transformation efforts by improving engineering processes and ensuring client satisfaction through technical expertise and site management.

Key Responsibilities

• Oversee and ensure fulfillment and compliance with all contractual requirements, in collaboration with Baker Hughes Project and Service Managers.
• Lead and execute loop check and commissioning phases of projects, performing necessary functional tests to ensure system integrity.
• Lead and execute unit start-up and performance tests, verifying proper and safe operation of machinery by evaluating running parameters.
• Troubleshoot and resolve control system problems during site operations.
• Prepare for and manage field service jobs and interventions in coordination with project managers.
• Author accurate and professional reports, acting as the primary technical point of contact between customers and the Baker Hughes Engineering team.
• Interface with all involved functions to ensure seamless project execution and communication.
• Utilize company e-tools to retrieve technical documents and manage packing lists, bills of material, and drawings.
• Ensure all in-field activities are conducted safely, adhering strictly to company Environmental Health & Safety (HSE) guidelines and procedures.

Qualifications and Requirements

• A degree in Engineering.
• 5 to 10 years of related work experience in Oil & Gas industry field activities.
• Strong knowledge of MKVI and MKVIe control systems.
• Strong knowledge of rotating equipment control philosophy, including Gas Turbines, Steam Turbines, Centrifugal Compressors, and Reciprocating Compressors, along with their auxiliaries.
• Good knowledge of the English language.
• Strong analytical and problem-solving skills.
• Work authorization in the Kingdom of Saudi Arabia.

Required Skills

• Control System expertise.
• Proficiency in MKVI and MKVIe.
• Deep understanding of Rotating Equipment Control Philosophy (Gas Turbine, Steam Turbine, Centrifugal Compressor, Reciprocate Compressor).
• Strong Analytical Skills.
• Excellent Problem-Solving Skills.
• Adherence to HSE Guidelines.

Work Environment and Schedule

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia, involving work at customer on-site locations. Upon completion of assignments, engineers will have a rest period operating from home before commencing their next project.

About the Cabin Crew Role

Air Arabia is seeking customer-focused individuals to join their team as Cabin Crew, based at the Dammam Hub. In this role, you will serve as an ambassador for the airline, contributing to the overall customer experience, fostering loyalty, and promoting a positive corporate image. This full-time position requires a commitment to ensuring the safety, comfort, and satisfaction of all passengers throughout their journey.

Key Responsibilities

• Act as the airline's ambassador, enhancing customer experience to achieve loyalty and promote a positive corporate image.
• Provide excellent customer service, ensuring passenger safety and comfort throughout the flight.
• Maintain readiness and fitness to operate, ensuring productivity aligns with company policies and procedures.
• Ensure timely attendance, proper grooming, fitness, and adherence to regulations for assigned flights.
• Attend briefings to acknowledge flight details, role distribution, targets, security checks, and boarding procedures.
• Instruct passengers on safety procedures to ensure their safety and comfort.
• Identify safety and security risks and collaborate with the Cabin Supervisor for remedial actions according to Standard Operating Procedures (SOPs).
• Administer first aid to passengers when necessary.
• Inform the Cabin Supervisor, Flight Crew, and Captain of any irregularities or malfunctions.
• Welcome passengers, assist with boarding, and enter necessary data into the aircraft logbook as per procedures.
• Provide consistent customer service by attending to passengers' pre-bookings, requests, and needs.
• Identify and assist passengers experiencing stress or difficulties in accordance with the Operations Manual.
• Contribute to maximizing on-board revenue and the "Charity Cloud" program by promoting on-board meals, products, and charity services to achieve targets.
• Ensure proper and secure handling of cash and credit card payments for sales and donations.
• Conduct pre-flight checks for supplies, emergency equipment, catering, and other specified equipment, reporting deficiencies.
• Assist in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty-free products are provided.
• Ensure orderly handover/takeover of the cabin to/from catering, cleaning, and maintenance staff.
• Conduct post-flight briefings and assessment reports, providing evaluations and reporting any flight discrepancies.
• Account to the Cabin Supervisor for passenger conduct.
• Carry out the duties of 'Cabin Supervisor' when designated by the Captain.
• Maintain professional and safety knowledge through recurrent trainings and workshops, ensuring a current license.
• Contribute to team effort by accomplishing related results and achieving allocated sales targets.

Qualifications and Requirements

• Diploma or Higher Secondary Certificate; a diploma in Travel/Tourism is an advantage.
• Training in First Aid, Safety, and Emergency Procedures is an added value.
• Must be fit to fly, have good general health, and no serious medical conditions or chronic diseases.
• Must be presentable, friendly, and maintain a cheerful and positive attitude, even under stress.
• Must be customer service oriented, capable of understanding and attending to customers' needs and requests.
• Must be capable of handling difficult situations and customers without compromising the corporate image.
• Must be focused, capable of identifying irregularities and handling threats and emergencies efficiently.
• Must be proactive, self-motivated, and demonstrate initiative and positive teamwork competency.
• Must be capable of working in a shift pattern and for extended working hours.
• Must show high flexibility and adaptability to frequent changes and busy schedules.
• Must demonstrate the ability to contribute and deliver against policies, procedures, and set KPIs.

Required Skills

• Customer Service
• Communication (Verbal and Written)
• Problem-solving
• Teamwork
• Proficiency in Microsoft Office
• Fluent in English Language; other languages are an advantage based on airline requirements.

Work Environment and Experience

This is a full-time position for Cabin Crew based at the Dammam Hub. Individuals with 0-1 year of experience, including fresh graduates, are encouraged to apply. Previous experience as cabin crew or in a customer service role within the Airlines/Aviation or hospitality industries will be considered an added value. An active cabin crew license is also an advantage.

About the Role

House of Consulting Office for Consulting Engineers Co. (HCO) is a multi-disciplinary consulting engineering firm based in Saudi Arabia, providing integrated architectural, engineering, planning, and consultancy services. We are seeking a qualified Acoustical Engineer to join our team in Dammam.

Key Responsibilities

• Review and supervise all acoustical design and construction works across all project phases.
• Ensure compliance with project specifications, applicable codes, standards, and quality requirements for acoustical systems.
• Verify acoustical calculations, simulations, and technical analyses using specialized software.
• Review acoustical design drawings, shop drawings, material submittents, and relevant technical documentation.
• Conduct inspections and quality control assessments for acoustical installations and construction activities.
• Coordinate with architects, MEP engineers, contractors, and other project stakeholders.
• Provide technical recommendations and resolve acoustical design and construction issues.
• Evaluate contractor work to ensure compliance with approved designs and specifications.
• Prepare technical reports, site observations, inspection reports, and recommendations.
• Support the review of variation orders, change requests, and project modifications.
• Ensure proper implementation of acoustical solutions for facilities such as classrooms, auditoriums, seminar halls, conference rooms, and mosques.
• Review advanced audio-visual and control system integration requirements related to acoustical performance.

Qualifications and Requirements

• Bachelor's Degree in Mechanical Engineering, Architectural Engineering, Sound Engineering, or a related discipline.
• A minimum of 10 years of professional experience in construction supervision and acoustical engineering projects.
• Previous experience within a consulting engineering environment is essential.
• Strong knowledge of acoustical design principles, construction methodologies, inspection procedures, quality control, and safety requirements.
• Proficiency in acoustical modeling, simulation, and analysis software.
• Demonstrated experience in acoustical design for educational, religious, commercial, and public assembly facilities.
• Familiarity with advanced audio-visual systems and control systems integration.
• Strong technical reporting, communication, and coordination skills.
• Fluency in English is required.
• Arabic speaking candidates are preferred.
• Saudi Nationals with a minimum of 7 years of relevant experience may be considered.

Required Skills

• Expertise in acoustical design principles and construction methodologies.
• Proficiency in inspection procedures, quality control, and safety requirements.
• Skilled in acoustical modeling, simulation, and analysis.
• Experience with audio-visual systems integration and control systems integration.
• Excellent technical reporting, communication, and coordination abilities.

Work Location

This is a full-time position based in Dammam, Saudi Arabia.

About the Accountant Role

Napco National is seeking a motivated and detail-oriented Accountant to join their team in Dammam, Eastern Province, Saudi Arabia. This full-time position offers an opportunity for individuals with 0-1 years of experience to gain practical knowledge in a corporate environment. The Accountant will play a crucial role in maintaining the integrity of financial records and supporting various accounting functions.

Key Responsibilities

• Control and maintain the integrity of general accounts in compliance with the FCA and standard accounting practices.
• Conduct checks on cashier activities to ensure proper checks and balances are in place.
• Oversee treasury activities, including accounting for money transfers, bank charges, and remittances.
• Manage accounts payable and payroll checks, and be responsible for bank deposits.
• Coordinate, process, and arrange all wire transfers and telex payments, ensuring their integrity before submission to the Chief General Accountant.
• Conduct audits to ensure the effective implementation of internal control procedures and recommend corrective measures, following up on their implementation.
• Perform monthly bank and affiliate reconciliations, adjusting any identified irregularities.
• Maintain a monthly trial balance audit file to confirm the accuracy of all balances.
• Ensure proper filing and follow-up on all subsidy applications and refunds.
• Prepare the monthly fixed asset acquisition report and submit it to the Accounting Manager for approval.

Qualifications and Experience

• 0-1 years of experience in accounting or a related field.

Required Skills

• General Accounting principles and practices
• Cashier Activities oversight
• Treasury Activities management
• Accounts Payable processing
• Payroll processing
• Bank Deposits handling
• Wire Transfers coordination
• Internal Control Procedures implementation and auditing
• Bank Reconciliations
• Affiliate Reconciliations
• Trial Balance Auditing
• Subsidy Applications and Refunds management
• Fixed Asset Reporting

Work Details

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia.

About the Role

Arabian Private Holdings is seeking a Project Management Associate to join its team in Dammam, Eastern Province, Saudi Arabia. This entry-level position focuses on providing execution support for key client engagements, translating strategic initiatives into actionable steps. The role involves ensuring project progression, maintaining timelines, and facilitating communication between leadership and client stakeholders. It is designed for individuals eager to learn and contribute to high-impact projects within a consulting firm.

Arabian Private Holdings operates on the principle of addressing critical business problems that may not fit traditional consulting models. The firm provides experienced partners to engage with complex challenges and develop rigorous viewpoints. Their work spans corporate strategy, governance, and operating model efficiency for significant family groups, corporations, and government entities. The firm prioritizes clarity and takes on a limited number of mandates to ensure client attention. Their hybrid operating model combines private analysis with in-person collaboration, using remote tools for analysis and report drafting, and on-site sessions for client advisement. This approach aims to ensure high performance and analytical rigor while maintaining executive-level relationships, offering associates direct mentorship from partners.

Key Responsibilities

• Track and organize project milestones to ensure deliverables for regional energy mandates remain on schedule.
• Conduct targeted market and industry research to support principals in strategic decision-making.
• Prepare concise written briefings, summaries, and meeting minutes to clarify operational choices for executive stakeholders.
• Assist holding companies and client teams in mapping and documenting current operating model processes.
• Coordinate key meetings and manage structured communications with client-side project teams.
• Maintain the firm's internal progress logs, ensuring client mandates are organized and transparent.
• Help compile board packs, structured presentations, and regular progress reports.

Qualifications and Requirements

• Excellent written and verbal communication skills in English, with the ability to write with precision.
• Strong logical organization skills and curiosity for understanding complex business operations.
• A disciplined approach to details, including structural document formatting and capturing precise action items.
• Ability to work independently, manage personal schedules, and coordinate effectively with team members.
• Strong analytical skills, with the ability to synthesize qualitative information into clear, structured takeaways.
• A degree or equivalent foundational knowledge in business, finance, law, or a related field.

Required Skills

• Communication (written and verbal)
• Logical organization
• Curiosity
• Attention to detail
• Independent work and time management
• Coordination
• Analytical skills and information synthesis

Work Environment and Opportunity

This is a full-time, entry-level position (0-1 years of experience) located in Dammam, Eastern Province, Saudi Arabia. The role offers direct mentorship from experienced partners and the opportunity to work on high-profile mandates for major holding companies and regional energy entities. The firm utilizes a balanced hybrid work environment that provides professional flexibility alongside essential team connection, fostering a focused learning environment for developing analytical and strategic advisory skills.

About the Role

Hill International is recruiting Saudi nationals for engineering and technical roles across Saudi Arabia as part of its commitment to local talent development and support for major projects. An exclusive recruitment fair will be held in Jeddah during the second week of July, offering shortlisted candidates the opportunity to meet directly with the client for face-to-face interviews.

Key Responsibilities

While specific duties will vary by role, successful candidates will undertake tasks related to their specialized engineering discipline. These may include:

• Managing stakeholder interfaces for effective communication and collaboration.
• Overseeing testing and commissioning processes to ensure system functionality.
• Implementing and monitoring scheduling control measures.
• Identifying, assessing, and mitigating project risks.
• Contributing to design processes and ensuring adherence to specifications.
• Controlling project costs and managing budgets.
• Administering contracts and ensuring compliance.
• Specializing in budgeting and financial planning for projects.
• Leading scheduling control sections and teams.
• Performing quantity surveying duties for construction projects.
• Ensuring project scope and quality control standards are met.
• Managing projects from inception to completion.
• Utilizing PMIS (Project Management Information System) for cost and schedule control.
• Developing and implementing master plans, monitoring progress, and reporting on project status.
• Ensuring adherence to Health, Safety, Security, and Environment (HSSE) standards.
• Facilitating engineering interfaces between different disciplines and teams.
• Overseeing construction management activities on-site.
• Supporting project execution as a Graduate Engineer.
• Performing document control functions for engineering projects.

Qualifications and Requirements

Candidates must hold a relevant Engineering Degree for most engineering positions. An Engineering Degree is not required for the Document Controller role. Experience levels vary by specific role:

• Stakeholders Interface Engineer: Minimum 10 years experience
• Senior Testing & Commissioning Engineer: Minimum 15 years experience
• Senior Scheduling Control Engineer: Minimum 15 years experience
• Senior Projects Risk Engineer: Minimum 15 years experience
• Senior Design Engineer: Minimum 15 years experience
• Senior Cost Control Engineer: Minimum 15 years experience
• Senior Contracts Management Engineer: Minimum 15 years experience
• Senior Budgeting Specialist: Minimum 15 years experience
• Scheduling Control Section Head: Minimum 15 years experience
• Quantity Surveyor: Minimum 10 years experience
• Project Scope & Quality Control Specialist: Minimum 15 years experience
• Project Manager: Minimum 15 years experience
• PMIS – Project Cost & Schedule Control Specialist: Minimum 7 years experience
• Master Planning, Monitoring & Reporting Engineer: Minimum 10 years experience
• HSSE Specialist: Minimum 10 years experience
• Engineering Interface Engineer: Minimum 10 years experience
• Construction Management Engineer: Minimum 10 years experience
• Graduate Engineer: Minimum 3 years experience
• Fresh Graduate: No experience required
• Document Controller: Minimum 3 years experience

Required Skills

• Stakeholders Interface Management
• Testing & Commissioning
• Scheduling Control
• Projects Risk Management
• Design Engineering
• Cost Control
• Contracts Management
• Budgeting
• Quantity Surveying
• Project Scope & Quality Control
• Project Management
• PMIS - Project Cost & Schedule Control
• Master Planning, Monitoring & Reporting
• HSSE (Health, Safety, Security, and Environment)
• Engineering Interface Coordination
• Construction Management
• Document Control

Work Locations and Type

Opportunities are available in Jeddah, Makkah, Riyadh, Dammam, Abha, Al Qassim, and Medina. This is a full-time position.

About the Role

Magrabi Health is seeking qualified Saudi Biomedical Engineers to join their team. This full-time position involves ensuring the optimal performance and safety of medical equipment through independent repair, preventive maintenance, and calibration services. The Biomedical Engineer will be instrumental in meeting customer expectations, supporting technical staff, and contributing to the overall efficiency of healthcare operations across multiple locations in Saudi Arabia, including Jeddah, Makkah, Riyadh, Dammam, and Assir within the Makkah region.

Key Responsibilities

• Ensure the availability and accuracy of the medical equipment and surgical instruments inventory.
• Perform repairs, testing, and calibrations on a wide range of diagnostic and therapeutic medical equipment, maintaining associated records as per established plans.
• Plan and execute all related activities, including inspection, testing, and maintenance, prior to the start of each year.
• Provide preventive maintenance for medical equipment in a safe, self-directed, and timely manner, adhering to manufacturer's instructions.
• Monitor radiation safety, including laser safety, and implement relevant policies and necessary measures.
• Submit monthly indicator reports to the Biomedical Engineering Manager.
• Act as a preceptor to physicians, nurses, and technical staff, providing formal and informal training on the operation of medical equipment, including technical support during surgeries and medical procedures.
• Participate actively in the facility's designed education program.
• Solve problems utilizing analytical processes, which may involve multiple contacts with internal and external resources.
• Prepare documentation and maintain records pertaining to all repairs, replaced parts, calibrations, and modifications of medical equipment.
• Gather and provide first-response information on medical equipment-related issues involved in patient occurrence reports.
• Identify aging and obsolete patient care equipment and report findings to higher management.
• Provide supporting documentation for the assessment, justification, and selection of new equipment.
• Interact with vendors, contractors, and suppliers.
• Comply with the medical equipment management plan and policies.
• Maintain the work area in a neat and orderly fashion.
• Conduct duties, maintain personal appearance, and interact with fellow employees, staff, and customers in a professional manner.
• Utilize unassigned time to increase knowledge of technology and procedures.
• Perform other duties as directed or required.

Qualifications and Requirements

• Bachelor's degree in Biomedical Engineering or an equivalent qualification.
• Minimum of 5 years of experience in the biomedical field.
• Must possess good attention to detail.
• Special Needs Applicants are accepted for this opening.

Required Skills

• Repair of medical equipment
• Preventive maintenance
• Testing and calibration of medical devices
• Radiation safety management
• Laser safety protocols
• Problem-solving and analytical skills
• Documentation and record-keeping
• Effective vendor interaction
• Strong communication abilities
• Organizational proficiency
• High attention to detail

Work Environment and Details

This is a full-time position within Magrabi Health. The role is based across multiple locations in Saudi Arabia, including Jeddah, Makkah, Riyadh, Dammam, and Assir, within the Makkah region. The company requires a minimum of 5 years of experience in the biomedical field, with a preference for 5-10 years of experience.

About the Role

GE Vernova is seeking a skilled Winder-2 to join their team in Dammam, Eastern Province, Saudi Arabia. This full-time position is integral to the rewinding and repair of generator rotors and stators, ensuring the operational efficiency of critical power generation equipment. The Winder-2 will contribute to the maintenance and repair of generator components within a dynamic service workshop environment.

Key Responsibilities

• Perform the removal of old windings from generator rotors or stators.
• Execute the rewinding of generator rotors or stators according to technical specifications.
• Repair generator winding and insulation systems, both within the GEMTEC facility and on-site as required.
• Inspect hardware and consumables necessary for rewinding works, ensuring all materials meet quality standards.
• Conduct standard electrical testing during rewinding activities to ensure integrity and performance.
• Perform final visual inspections of both rotors and stators after repair and rewinding.
• Conduct comprehensive electrical testing of generators to verify functionality and identify potential issues.
• Maintain tools and equipment within the service workshop, ensuring they are in optimal working condition.
• Write detailed reports and protocols for all generator rewinding and repair activities.
• Provide support to the spin pit team when required.
• Undertake other activities as assigned by superiors, contributing to overall operational goals.
• Ensure all work is conducted in strict compliance with GE's Environmental, Health & Safety (EHS) rules, as well as Ethic & Compliance regulations.
• Prepare and maintain regular periodic inspections for all service workshop tools, instruments, and components.

Qualifications and Requirements

• Execute rewinding and repair work strictly following technical instructions and guidance from the Lead Winder.
• Possess the ability to understand winding configurations and mechanical assembly drawings.
• Minimum of 3 years of experience specifically with the winding of turbogenerators exceeding 25 MW.
• Proven experience in performing manual winding work on turbo generators.
• Working experience within a production environment.
• Experience in carrying out dimensional measurements.
• Experience in mechanical assembly activities related to generators.
• Minimum of 10 years of experience in a relevant field.

Required Skills and Knowledge

• Extensive experience in the removal of old windings from generator rotors or stators.
• Proficiency in rewinding generator rotors or stators.
• Skilled in the repair of generator winding and insulation systems.
• Competent in inspecting hardware and consumables required for rewinding works.
• Ability to perform standard electrical testing during rewinding activities.
• Proficient in conducting final visual inspections of rotors and stators.
• Experienced in performing electrical testing of generators.
• Adept at maintaining tools and equipment in a service workshop environment.
• Capable of writing comprehensive reports and protocols.
• Experience in all further activities connected with generator rewinding and repair.
• Willingness and ability to support the spin pit team if required.
• Ability to undertake other assigned activities as directed by superiors.
• Commitment to ensuring all works proceed in compliance with GE's Environmental, Health & Safety, and Ethic & Compliance rules.
• Skilled in preparing and maintaining regular periodic inspections for service workshop tools, instruments, and components.
• Demonstrated experience in executing rewinding and repair work as per technical instructions and guidance from a Lead Winder.
• Ability to understand windings and mechanical assembly drawings.
• Sound knowledge of winding processes.
• Sound knowledge of operating induction heating machines.
• Good knowledge of common IT office tools.
• Fluent in English, both oral and written.
• Good communication skills.
• Ability to motivate oneself and others.
• Demonstrated accuracy and attention to detail.
• Ability to act independently while also being team-oriented.
• Flexible, loyal, and reliable in work performance.
• Multicultural sensitivity, essential for working in an international environment.
• Stress resistant and able to perform under pressure.
• Good grasping ability and a quick learner.

Work Environment and Conditions

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires a willingness to work shifts and the ability to work on-site as required. Relocation assistance is not provided for this position.

About the Role

Qatar Airways Cargo Operations is seeking a Cargo Freighter Operations Supervisor to join their team in Dammam, Kingdom of Saudi Arabia. This role is essential for ensuring the efficient operation of cargo freighter services within the region, supporting the airline's commitment to excellence in cargo logistics. As part of a growing organization, this position offers opportunities to develop skills and gain experience in a global logistics environment.

Key Responsibilities

• Coordinate with Sales/GSA and Ground Handling Agents (GHA) to manage booking priorities, communicate FBL instructions, oversee special cargo handling, and ensure pre-alerts are dispatched.
• Implement strategies to improve service delivery while aiming to reduce operational costs within the region.
• Maintain consistent station-level reporting to identify non-conformances for all supply chain stakeholders, including GHAs, GSAs/Sales, booking discrepancies, ramp operations, and hub operations for import issues.
• Ensure all operational irregularities are centrally recorded in the CROAMIS system.
• Maintain the on-time performance of freighters by making necessary arrangements in advance to prevent delays caused by ground operations in the designated region.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby enhancing customer satisfaction and carrier liability management.

Qualifications and Requirements

• A minimum of a Bachelor's degree or equivalent qualification.
• A minimum of 4 years of job-related experience in air cargo management.
• Proven experience in aircraft turnaround coordination.
• Proven experience in warehouse handling.
• Knowledge in handling Dangerous Goods.
• Knowledge in handling Live Animals.
• Knowledge in aircraft weight and balance.
• Good command of written and spoken English.

Required Skills

• Cargo Freighter Operations
• Aircraft Turnaround Coordination
• Warehouse Handling
• Dangerous Goods Handling
• Live Animal Handling
• Aircraft Weight and Balance
• English Language Proficiency

Work Details

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires 2-5 years of relevant experience. The job family is Cargo & Airport Operations.

About the Role

Napco National is seeking a Cost Accountant to join their team in Dammam, Eastern Province, Saudi Arabia. This full-time position is an opportunity for an individual with 0-1 years of experience to develop their career in cost accounting within a dynamic business environment. The successful candidate will be responsible for analyzing costs, supporting decision-making, and ensuring financial accuracy.

Role Context and Responsibilities

The Cost Accountant will be expected to understand Napco National's business environment and objectives, and to effectively apply internal policies and procedures. This role requires strong analytical skills to monitor, collect, and analyze data from multiple sources, preparing accurate reports to support strategic decision-making across the organization. Key responsibilities include:

• Analyzing changes in product design, raw materials, manufacturing methods, or services to determine their effects on costs.
• Analyzing actual production costs and preparing periodic reports comparing standard costs to actual costs.
• Recording cost information for expenditure control.
• Preparing estimates of new and proposed product or service costs.
• Recommending cost efficiencies in new product layouts.
• Apportioning costs between units of production and management.
• Consolidating the cost of manufacturing for payroll and distribution of inventory accounts.
• Determining per-unit costs through established cost accounting methods.
• Preparing costing sheets (landed cost) for Foreign Purchase Orders.
• Managing insurance files (PAR) and related monthly declarations.
• Reviewing costs and taking corrective actions to ensure profitability.
• Analyzing overall plant efficiency, effectiveness, and utilization.
• Performing monthly closing activities related to cost accounting, including cost statements and analysis.
• Monitoring inventory transactions and reconciling accounts with the general ledger.
• Preparing monthly journal entries as required.
• Leading and managing inventory review processes.
• Developing monthly financial and operational reports for executive leadership.
• Providing management with insights on pricing and profitability factors.
• Analyzing financial results to support strategic decision-making.
• Performing provision and analysis for quarantine items (inventory and capex).
• Initiating, planning, executing, monitoring, and closing projects effectively.
• Developing and implementing project metrics and measurement systems.

Qualifications and Experience

The ideal candidate will possess the ability to understand the NFP business environment and objectives, and to effectively apply internal policies and procedures. Proficiency in both national and foreign languages, spoken and written, is required. The role demands strong skills in gathering and analyzing data, responding to complex situations, and developing innovative solutions that add value.

Required Skills

• Strong communication skills, with the ability to deliver information clearly, concisely, and effectively both verbally and in writing.
• Strong organizational and planning skills to manage work and project activities efficiently and achieve short- and long-term objectives.
• Ability to effectively use standard equipment, office automation systems, software, and related accounting systems and ERP.
• Data analysis and reporting capabilities.
• Proficiency in cost accounting principles and practices.
• Experience with inventory management.
• Skills in financial reporting.
• Project management abilities.

Work Environment and Details

This is a full-time position located in Dammam, Eastern Province, Saudi Arabia. The role requires 0-1 years of experience.

About the Role

ACOUSTIEG, a leader in acoustic treatment and sound isolation founded in 2018, is seeking a Branch Operations & Customer Experience Manager to join its team in Saudi Arabia. This role is integral to driving operational improvements and enhancing customer satisfaction across various sectors including healthcare, education, residential, and commercial projects. The position requires a professional dedicated to solving challenges that impact communities and contributing to the company's growth.

The Branch Operations & Customer Experience Manager will be responsible for the daily operations of a branch, ensuring a high standard of customer experience, and supporting business development. Success in this role requires a combination of strong operational management, a focus on customer service, and commercial awareness, balancing efficient execution with performance objectives.

Key Responsibilities

• Manage all facets of branch operations to ensure efficient and smooth daily execution.
• Oversee and improve the customer experience, maintaining consistent high standards of service quality.
• Monitor the order flow process from initiation to delivery, ensuring timely and accurate fulfillment.
• Contribute to revenue growth by optimizing operational efficiency and identifying areas for improvement.
• Coordinate effectively with various internal teams to ensure alignment and facilitate collaboration.
• Proactively identify operational gaps and implement continuous process improvements to enhance performance and customer satisfaction.

Qualifications and Requirements

• Proven experience in operations, customer service, or branch management.
• Demonstrated strong leadership and organizational skills.
• Ability to effectively manage multiple responsibilities simultaneously in a demanding environment.
• Experience working within fast-paced operational settings.
• Strong communication skills in English.

Required Skills

• Operations Management
• Customer Service Excellence
• Branch Management
• Leadership and Team Management
• Organizational and Planning Skills
• Effective Communication

Work Environment and Details

This is a full-time position. The role requires 5-10 years of experience. The primary locations for this role are Riyadh and Dammam, Saudi Arabia.

About the Role

SERB Pharmaceuticals, a global specialty pharmaceutical company focused on rare and urgent conditions, is seeking a Commercial Director for the MENA region. The company provides essential medicines for rare diseases, emergency care, and medical countermeasures across over 100 countries. This role will be responsible for leading the commercial performance and launch execution of newly registered MA products in the Gulf and Levant. The position requires senior commercial leadership to ensure strong execution through distributors and field teams, and close collaboration with Marketing, Medical Affairs, Regulatory Affairs, Quality Assurance, and Supply Chain to ensure compliant, high-quality operations in key hospital and tender-driven markets.

The Commercial Director, MENA will be home-based in Riyadh, Saudi Arabia, with an expected travel commitment of approximately 60% across the GCC. This role is integral to driving SERB's growth and its mission to make life-saving medicines accessible to patients.

Key Responsibilities

• Define and execute commercial strategies for the GCC and Levant regions, aligning with MEA strategic priorities and global brand objectives.
• Oversee regional revenue delivery, sales performance, and profitability for all newly registered MA products.
• Lead the annual Business Plan (BP) development, target setting, and rolling forecast processes for the region.
• Provide market intelligence to the MEA GM and Global teams to inform long-term portfolio planning and launch sequencing.
• Build, lead, and coach a team of Key Account Managers (KAMs), establishing competency frameworks, performance KPIs, and succession plans in line with SERB HR policies.
• Conduct structured field coaching and ensure consistent execution of the SERB Sales Excellence framework.
• Undertake regular field visits to support KAMs, engage customers, and assess execution quality.
• Support organizational readiness for future portfolio expansion, including recruitment planning and capability development.
• Collaborate with Marketing to localize global brand plans, ensure flawless field execution, and provide continuous market insights.
• Partner with the MSL team to ensure an aligned scientific engagement strategy, KOL mapping, and pre-launch educational activities.
• Support RA, QA, and Supply Chain in ensuring compliant product flow, timely MA renewals, and successful launch readiness.
• Ensure full tender readiness, including pricing strategy, product registration status, and competitor mapping.
• Govern commercial contracts, pricing structures, and inventory management across Oman, UAE, Qatar, Bahrain, Kuwait, Jordan, Lebanon, and KSA.
• Oversee market access initiatives, ensuring tender preparedness, pricing consistency, and compliant submissions.
• Identify gaps in hospital formulary access and coordinate actions with tender and MA teams to secure optimal product availability.
• Maintain relationships with national procurement bodies (NUPCO, MOH, GHC, NHRA, DoH, DHA) through coordinated distributor engagement.
• Ensure strict adherence to SERB compliance and promotional codes across all field activities.
• Lead commercial risk assessments and implement corrective action plans.
• Provide monthly performance dashboards, business reviews, competitive intelligence, and strategic recommendations to MEA leadership.
• Represent SERB in major industry events, regional congresses, and key stakeholder meetings.
• Strengthen relationships with hospital commercial stakeholders, pharmacy directors, procurement leads, and supply chain managers.

Qualifications and Requirements

• Bachelor's degree in Pharmacy, Life Sciences, or Business; an MBA is an advantage.
• A minimum of 10 years of pharmaceutical commercial experience across KSA and the GCC.
• At least 3-5 years in a senior sales management role, leading KAMs and distributors.
• Proven track record in launching newly registered MA products and growing hospital/tender-driven portfolios.
• Strong experience in forecasting, tender processes, and business planning.
• Demonstrated ability to work cross-functionally with Marketing, MSLs, Regulatory, Quality, and Supply Chain.
• Willingness and ability to travel approximately 50% of the time across the region.

Required Skills

• Commercial Strategy Development and Execution
• Launch Execution and Management
• Sales Performance Management
• Team Leadership and Development
• Business Plan Development and Forecasting
• Market Intelligence Gathering and Analysis
• Field Coaching and Sales Excellence
• Cross-functional Collaboration
• Brand Plan Localization
• Scientific Engagement Strategy
• Tender Management and Pricing Strategy
• Market Access Initiatives
• Stakeholder Relationship Management
• Compliance and Risk Assessment
• Performance Reporting and Business Reviews
• Negotiation and Strategic Account Management
• Demand Planning and Data-driven Decision-making
• Problem-solving, Agility, and Resilience

Work Environment and Location

This is a full-time, home-based position located in Riyadh, Saudi Arabia. The role requires approximately 60% travel across the GCC region. Supported cities in KSA include Riyadh, Jeddah, Dammam, Al Khobar, Makkah, Medina, Tabuk, Abha, Yanbu, Al Jubail, Najran, Hail, Jazan, Taif, and Al-Ahsa.

About the Role

ACWA is seeking an experienced Lead ESF Engineer to join its team in Dammam, Eastern Province, Saudi Arabia. This full-time position is integral to the successful execution of high-voltage substation projects, with a specific focus on the engineering, installation, testing, and commissioning of Gas Insulated Switchgear (GIS) systems. The Lead ESF Engineer will be responsible for ensuring all installations adhere to stringent project specifications, applicable standards, and safety requirements, contributing to the delivery of reliable and compliant GIS infrastructure.

This role involves close collaboration with Original Equipment Manufacturers (OEMs), Engineering, Procurement, and Construction (EPC) contractors, vendors, and utility representatives. The Lead ESF Engineer will address technical issues, review critical engineering deliverables, and oversee construction activities to maintain high quality and safety standards throughout the project lifecycle.

Key Responsibilities

• Lead the engineering, installation, testing, and commissioning of GIS systems for high-voltage substation projects.
• Ensure compliance with applicable standards, project specifications, and safety requirements through thorough review of engineering deliverables and technical documentation.
• Oversee and review GIS engineering designs, drawings, calculations, and all related technical documents.
• Evaluate and confirm that GIS systems adhere to IEC, IEEE, ANSI, and relevant utility standards.
• Review single-line diagrams, protection schemes, interlocking philosophies, and substation layouts.
• Coordinate with OEMs, EPC contractors, consultants, and utility representatives on all technical matters.
• Review equipment specifications, datasheets, and procurement packages for GIS equipment.
• Conduct technical evaluations of vendor proposals and participate in bid clarification meetings.
• Monitor and supervise GIS installation activities to ensure adherence to approved procedures and quality standards.
• Review and approve method statements, Inspection Test Plans (ITPs), and construction procedures.
• Ensure the proper assembly, alignment, gas filling, and testing of GIS equipment.
• Support construction teams by resolving technical issues and addressing field engineering challenges.
• Verify compliance with safety regulations and project Health, Safety, Security, and Environment (HSSE) requirements.
• Lead and oversee GIS pre-commissioning and commissioning activities.
• Review commissioning procedures, test reports, and punch lists.
• Witness and verify GIS High Voltage Tests, Partial Discharge Tests, SF6 Gas Quality Tests, Functional & Interlocking Tests, Protection Relay Testing, and SCADA Integration Testing.
• Oversee and coordinate energization activities.
• Coordinate with transmission operators and utility representatives during energization processes.

Qualifications and Experience

• Bachelor’s degree in Engineering.
• A minimum of 10 years of experience in construction or energy projects, with a significant portion dedicated to GIS systems.

Required Skills and Expertise

• Extensive knowledge of GIS systems and their application in high-voltage substation projects.
• Proficiency in engineering, installation, testing, and commissioning processes for GIS.
• Strong understanding of compliance with standards, project specifications, and safety requirements.
• Expertise in reviewing engineering deliverables and technical documentation.
• Experience in overseeing construction activities and ensuring quality standards.
• Proven ability to coordinate effectively with OEMs, EPC contractors, vendors, and utility representatives.
• Skilled in technical issue resolution and field engineering challenges.
• Proficiency in reviewing GIS engineering designs, drawings, and calculations.
• Familiarity with IEC, IEEE, ANSI, and utility standards.
• Experience with single-line diagrams, protection schemes, interlocking philosophies, and substation layouts.
• Ability to review equipment specifications, datasheets, and procurement packages.
• Competence in technical evaluations and bid clarification meetings.
• Experience with method statements, Inspection Test Plans (ITPs), and construction procedures.
• Knowledge of equipment assembly, alignment, gas filling, and testing procedures.
• Understanding of safety regulations and project HSSE requirements.
• Experience in pre-commissioning and commissioning activities.
• Proficiency in reviewing commissioning procedures, test reports, and punch lists.
• Experience in witnessing and verifying various GIS tests, including High Voltage, Partial Discharge, SF6 Gas Quality, Functional & Interlocking, Protection Relay Testing, and SCADA Integration Testing.
• Experience coordinating energization activities and with transmission operators.
• Strong leadership and communication skills.
• Excellent problem-solving abilities and a collaborative teamwork approach.

Work Location and Type

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia.

About the Role

Air Arabia is seeking an experienced First Officer for its A320 fleet, based in Dammam, Saudi Arabia. This full-time position requires a professional dedicated to ensuring the utmost safety, security, and efficiency of all flights, in strict adherence to airline operational manuals and civil aviation authority regulations. The First Officer will support and guide flight and cabin crew, manage emergencies effectively, and uphold the company's corporate image through exemplary performance.

Key Responsibilities

• Conduct assigned flights from origin to destination in accordance with approved flight plans and schedules, prioritizing safety, efficiency, and passenger comfort.
• Ensure all flights are operated in strict compliance with the Airline's Operations Manual and relevant civil aviation authority regulations, maintaining safe and smooth aircraft operations.
• Maintain personal fitness, proper grooming, and legal compliance for all assigned flights, conducting thorough pre-flight briefings for flight crew.
• Liaise with co-pilots and the dispatch team to ensure flight and cabin crew are well-prepared, receiving necessary information regarding aircraft status, route details, weather, fuel, and role distribution.
• Optimize fuel efficiency during flights within established safety parameters as outlined in the Airline's Operations Manual.
• Oversee and direct flight and cabin crew in conducting required safety, security, fuel, and transit checks, taking appropriate action and escalating irregularities as needed.
• Collaborate with Maintenance Engineers to confirm aircraft technical status and suitability for flight, engaging with the Maintenance Control Center (MCC) and Maintenance, Repair, and Overhaul (MRO) providers for defect resolution.
• Ensure all necessary flight documents and technical logs, including the technical logbook, journey book, and boarding sheets, are accurately completed and maintained as per regulations.
• Manage the distribution, upkeep, and understanding of the Airline Operations Manual among Flight Crew.
• Stay current with legal requirements and regulations from civil aviation authorities, Airbus, and other relevant bodies pertaining to flights and flight crew.
• Undertake additional ground-based tasks, such as Safety Officer or Security Officer duties, as directed by management and in accordance with operational manuals.

Qualifications and Requirements

• Possession of an appropriate ATPL License is mandatory.
• Successful completion of technical/psychometric assessments for Pilots according to Airline and civil aviation authority standards.
• Successful completion of a Medical Fitness check-up for Pilots as per Airline and civil aviation authority standards.
• Formal training in safety and emergency response is essential; a qualification in this area is advantageous.
• Basic training in airport and security procedures and regulations is considered an advantage.
• Crew Resource Management (CRM) training is considered an advantage.
• Familiarity with IATA principles and standards relating to security is an advantage.
• Proficiency in aircraft systems and Microsoft Office Suite.
• Excellent written and verbal communication skills, including technical report writing and presentation abilities.
• High proficiency in English language; knowledge of other local languages in the country of employment is an advantage.
• A minimum of 4000 hours of flying experience is required, with Airbus A320 experience being preferred.
• Experience with low-cost airlines is highly desirable.
• Possession of acceptable industry knowledge in aircraft systems and operating procedures.
• Demonstrated knowledge and exposure to handle delegated roles such as security or safety as required by the Airline and civil aviation authority regulations.
• Exposure to Quality Assurance (QA)/Safety/Security/Audit procedures and practices related to Flight Operations.
• Capability to implement policies, procedures, and manuals according to approved standards and regulations.
• Ability to perform effectively in a changing environment with heavy workload schedules and ad-hoc scenarios.
• Composed, self-confident, and focused demeanor, capable of handling emergencies and threats efficiently.
• Proven skills in data analysis, identifying potential issues, and recommending cost-effective solutions.
• Cost-oriented with effective problem-solving and decision-making skills.
• High accuracy and attention to both results and details.
• Ability to utilize technical expertise and interpersonal relations to support company objectives.
• Demonstrated ability to contribute to and successfully deliver against business strategy and set Key Performance Indicators (KPIs).

Required Skills

• Aircraft Systems
• Microsoft Office Suite
• Communication Skills (Written and Verbal)
• Technical Report Writing
• Presentation Skills
• Safety Officer duties
• Security Officer duties
• QA/Safety/Security/Audit Procedures
• Problem Solving
• Decision Making

Work Environment

This is a full-time position for a First Officer A320 based in Dammam, Eastern Province, Saudi Arabia.

About the Role

Air Arabia is seeking a qualified Captain for its A320 fleet, to be based in Dammam, Eastern Province, Saudi Arabia. This full-time position requires a professional to ensure the safety, security, and efficiency of all assigned flights, adhering to operational manuals and civil aviation authority regulations. The Captain will support and guide flight and cabin crew, manage emergencies, and maintain a positive corporate image.

Key Responsibilities

• Conduct assigned flights from origin to destination in accordance with schedules and approved flight plans, holding ultimate responsibility for the aircraft, prioritizing safety, efficiency, and passenger comfort.
• Ensure all flights are conducted in strict compliance with the Airline's Operations Manual and relevant regulations, continuously monitoring and maintaining procedures for safe and smooth aircraft operation.
• Ensure timely attendance, proper grooming, fitness, and legality of self and flight crew for assigned flights, conducting thorough pre-flight briefings to ensure crew awareness of flight details and procedures.
• Liaise with co-pilots and the Dispatch Team before each flight to ensure flight and cabin crew are well-prepared, providing essential information including aircraft technical status, route preferences, weather, fuel, weight, and role distribution.
• Operate the aircraft in the most fuel-efficient and effective manner within safety constraints as detailed in the Airline's Operations Manual.
• Oversee the completion of required safety, security, fuel, and transit checks by assigned flight and cabin crew members before, during, and after each flight, directing crew response to irregularities and deciding on necessary escalations.
• Cooperate with Maintenance Engineers to confirm aircraft technical status and suitability for flight, seeking support from MCC and MROs for defect identification and implementing immediate rectification measures where applicable.
• Ensure all necessary documents and technical logs, including the technical logbook, journey book, boarding sheets, and reports, are accurately loaded with data as per airline and civil aviation authority regulations.
• Ensure the Airline Operations Manual is distributed, accounted for, maintained, kept up-to-date, understood, and complied with by all flight crew.
• Maintain up-to-date knowledge of legal requirements from regulatory bodies such as civil aviation authorities and Airbus Company related to flights and flight crew.
• Undertake additional ground-based tasks, such as Safety Officer or Security Officer, as directed by the line manager and in accordance with the Airline's Operations Manual.

Qualifications and Requirements

• Possession of an appropriate ATPL License is mandatory.
• Must successfully pass the technical and psychometric assessments for pilots as per Airline and respective civil aviation authority standards.
• Must pass the medical fitness check-up for pilots as per Airline and respective civil aviation authority standards.
• Formal training in safety and emergency response is essential; a formal qualification in this area is considered an advantage.
• Basic training in airport and security procedures and regulations is an advantage.
• Crew Resource Management (CRM) training is considered an advantage.
• Familiarity with IATA principles and standards relating to security is an advantage.
• Proficiency in aircraft systems and Microsoft Office Suite.
• Excellent written and verbal communication skills, including technical report writing and presentation abilities.
• Very good command of the English language; proficiency in other local languages of the country of employment is an advantage.
• A minimum of 4000 flying hours is required, with experience on the Airbus A320 being preferred.
• Experience with a low-cost airline is highly desirable.
• Possession of acceptable industry knowledge in aircraft systems and operating procedures.
• Demonstrated knowledge and exposure to handle delegated roles, such as security or safety-related functions, as required by the Airline and civil aviation authority regulations.
• Exposure to QA/Safety/Security/Audit procedures and practices related to Flight Operations.
• Capability to implement policies, procedures, and manuals as per approved standards and regulations.
• Ability to perform effectively in a changing environment with heavy workload schedules and ad-hoc scenarios.
• Composed, self-confident, and focused, with the ability to handle emergencies and threats efficiently.
• Proven skills in analyzing data, identifying pitfalls, and recommending cost-effective solutions.
• Cost-oriented with effective problem-solving and decision-making skills.
• High accuracy and attention to both results and details.
• Ability to employ technical expertise and interpersonal relations to support company objectives.
• Demonstrated ability to contribute and successfully deliver against business strategy and set KPIs.

Required Skills

• Aircraft Systems
• Microsoft Office
• Communication (Written and Verbal)
• Technical Report Writing
• Presentations
• Problem Solving
• Decision Making
• Data Analysis

Work Environment and Location

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires over 10 years of experience. The company is Air Arabia.

About the Role

Hitachi Energy is seeking a Senior Field Service Engineer to join its team in Dammam, Eastern Province, Saudi Arabia. This full-time position focuses on providing expert technical advice and hands-on support to customers. The role involves the installation, testing, commissioning, and troubleshooting of Hitachi's high-voltage products, ensuring the successful deployment and operation of advanced electrical equipment. The Field Service Engineer will identify and resolve complex issues during product start-up, and evaluate and recommend new equipment or upgrades to meet evolving customer needs, contributing to the reliable functioning of critical power infrastructure.

Key Responsibilities

• Participate in site activities, including installation testing, commissioning, and troubleshooting of Hitachi HV GIS, GCB, LTB, DTB, and other assigned equipment.
• Contribute to PGHV projects and collaborate with project teams as required.
• Coordinate with the tools management department for the proper handling, maintenance, and utilization of High Voltage (HV) tools and test equipment.
• Perform GIS Bay or GIS compartment assembly work, including minor fabrications.
• Troubleshoot and rectify defects in HV products at customer sites, and recommend repairs for Hitachi Energy factories or workshops.
• Support PGHV Service work activities at customer sites and workplaces.
• Operate test equipment for HV product testing, commissioning, and maintenance.
• Apply knowledge of procedures and methods for using special tools for HV product service jobs.
• Share acquired knowledge and skills with colleagues.
• Collaborate with Project Management teams, ensuring compliance with project requirements and site regulations.
• Lead contractors or subcontractors during job execution and coordinate with customers and back-office support for necessary resources.
• Obtain Preliminary Acceptance Certificates (PAC) or signed timesheets from customers upon task completion for invoicing.
• Prepare and submit site reports, activity plans, and resource requirements to management.
• Prepare Method of Statements as required, potentially for customer sharing.
• Adhere to company rules and regulations, maintain professional conduct, and report safety or integrity incidents.
• Implement Hitachi Energy's core values in daily activities.
• Prepare and submit weekly and monthly timesheets and expense reports in a timely manner.
• Obtain travel authorization prior to commencing any travel for site visits or deployments.
• Ensure compliance with all applicable external and internal regulations, procedures, and guidelines.
• Uphold Hitachi Energy's core values of safety and integrity.

Qualifications and Experience

• Bachelor's Degree or Diploma in Electrical Engineering.
• 6-10 years of experience in high voltage products, electrical equipment, switchgears, and HV switchgear protection and control.
• Proficiency in spoken and written English and Arabic.

Required Skills

• Installation testing and commissioning
• Troubleshooting of HV GIS, GCB, LTB, DTB
• Tools management and test equipment operation
• Protection and control systems
• GIS Bay assembly and minor fabrication
• Rectification of HV product defects
• Special tools usage
• Knowledge sharing
• Project Management collaboration
• Leadership of contractors/subcontractors
• Coordination with stakeholders
• Site reporting and activity planning
• Method of statement preparation
• Compliance with regulations and procedures
• Adherence to safety and integrity standards
• Timesheet and expense report preparation
• Travel authorization procedures
• Expertise in high voltage products and electrical equipment
• Experience with switchgears and understanding of HV switchgear protection and control

Work Location and Type

This is a full-time role based in Dammam, Eastern Province, Saudi Arabia.