Job Description
Job Title: Hotel Receptionist
Responsibilities:
1. Welcoming guests: Greeting guests upon their arrival and providing necessary assistance.
2. Check-in and check-out procedures: Managing check-in and check-out operations accurately and quickly.
3. Responding to inquiries: Providing information about the hotel and its services as well as the surrounding areas.
4. Managing reservations: Handling the booking system, confirming and modifying bookings as needed.
5. Problem-solving: Addressing complaints and issues professionally to ensure guest satisfaction.
6. Teamwork: Collaborating with other departments such as room service and cleaning to ensure a comfortable experience for guests.
7. Keeping records: Accurately recording necessary information such as guest details and payments.
Qualifications:
- Good communication skills.
- Ability to handle stress.
- Knowledge of basic computer skills.
- Previous experience in the hospitality field is preferred.
- Excellent English language skills.
4,500 - 4,500 / Month
Full-time
