Videographer and designer Jobs in Riyadh

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

• Handle and resolve customer complaints efficiently and effectively.

• Provide accurate information about products, services, policies, and promotions.

• Process orders, applications, forms, and requests.

• Maintain customer records by updating account information in the system.

• Escalate complex issues to the appropriate department or supervisor when necessary.

• Follow up with customers to ensure their concerns are fully resolved.

• Collect and report customer feedback to improve service quality.

• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in customer service or related field.

• Strong communication, problem-solving, and active listening skills.

• Ability to remain calm and professional under pressure.

• Proficiency in using customer service software, CRM systems, and MS Office.

• Strong multitasking and organizational abilities.

• Fluency in [English/Arabic languages].

Working Conditions:

• Based in Riyadh.

• Night shift.

• One day off per week.

• May require weekends or public holidays depending on business ****

We are seeking an experienced Purchasing Manager to oversee our procurement operations and develop strategic sourcing initiatives that optimize cost efficiency while maintaining quality standards. The ideal candidate will be responsible for managing vendor relationships, negotiating contracts, analyzing market trends, and ensuring timely delivery of goods and services to support business operations. Key responsibilities include developing procurement policies, leading cross-functional teams, conducting supplier evaluations, managing purchase orders, implementing cost-saving strategies, and maintaining compliance with regulatory requirements and company standards.

• Preferred experience in coffee and beans roasting

Main Tasks

1) Daily Accounting and Entries

Recording daily accounting entries
(Sales – Purchases – Expenses – Receipts and Payments)
- Reviewing entries and ensuring they match the approved documents
- Preparing and closing the books monthly in an organized manner

2) Managing Car Sales and Revenues

- Preparing and following up on car sales invoices (Cash / Transfer / Financing)
- Reviewing car pricing including tax and ensuring accuracy
- Matching revenues with bank statements and daily collections

3) Managing Car Inventory and Costs

- Updating and following up on car inventory and linking it with actual costs
- Accurately calculating the cost of the car
- Preparing profit margin reports for cars
- Conducting periodic inventory checks and ensuring that inventory matches the system

4) Clients and Suppliers

- Following up on client accounts (Payments – Installments – Dues)
- Following up on suppliers (Cars – Shipping – Customs Brokers)
- Issuing account statements for clients and suppliers

5) Expenses and Operations

- Recording operating expenses
- Organizing expenses by items and preparing monthly reports
- Monitoring expenses and reducing financial waste

6) Banks and Reconciliations

- Following up on bank accounts and daily transfers
- Preparing bank reconciliations periodically
- Ensuring that system balances match the bank

7) Salaries and Benefits

- Preparing payroll lists
- Following up on monthly obligations

8) Tax and E-invoicing

- Issuing correct tax invoices that comply with the requirements of the Zakat, Tax and Customs Authority
- Reviewing tax reports and preparing tax declaration data
- Organizing invoice and document files for compliance and reference

9) Financial Reports

Preparing monthly reports
- Revenue and Sales Report
- Expense Report
- Profit and Loss Report
- Cash Flow Report
- Financial summary for management to aid in decision-making

10) Document Organization and Review

- Saving and archiving all documents (Invoices, Contracts, Transfers)
- Preparing files for any internal or external audits
- Applying financial control

Required Skills

- Experience in financial accounting and inventory management
- Experience in the automotive sector
- Proficiency in Excel and report preparation
- Experience with Samak software
- Experience with tax requirements

Digital Marketing Specialist

Tasks and Responsibilities:

- Prepare high-quality professional content that aligns with the company's identity and its digital channels.

- Manage social media platforms (X- Google – Snapchat – TikTok – Meta – YouTube).

- Monthly content planning and coordination with the design team for implementation according to the company's marketing objectives.

- Photographing cars and producing engaging videos that highlight the features of cars and offers.

- Prepare content texts (Captions – Scripts) creatively and attractively, and provide creative design ideas.

- Analyze content performance with periodic reports and improvement plans.

- Coordinate with the marketing and sales team to promote offers and campaigns.

- Manage comments and messages and enhance engagement across platforms.

- Develop ideas and produce content

Requirements:

- On-site work from the company's headquarters in Riyadh.

- A minimum of 5 years of practical experience in digital marketing and social media management.

- Excellent photography and editing skills.

- Understanding of the content nature related to the automotive sector (preferred).

- Content writing skills

- Ability to manage marketing campaign content and engage with the audience.

- Creativity and ability to continuously generate new ideas.