Hotels Full-time Jobs for Fresh Graduates with 4,000-5,000 SR salary in Riyadh

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Fahadahmid68gmailcom

We are seeking a charismatic and professional Host to join our dynamic restaurant team, serving as the first point of contact for our guests and ensuring their dining experience begins on the highest note possible. The ideal candidate will possess exceptional interpersonal skills, maintain a polished appearance, and demonstrate the ability to multitask in a fast-paced environment while managing reservations and coordinating with various departments.

Key responsibilities include:
• Warmly greeting and welcoming guests while maintaining an organized waitlist and reservation system
• Managing seating arrangements and table assignments to ensure optimal restaurant flow
• Answering phones professionally and handling inquiries about menu options, special events, and reservations
• Coordinating with servers and kitchen staff to monitor dining room capacity and wait times
• Maintaining a clean and organized front desk area while ensuring menus and other materials are well-stocked
• Resolving guest concerns promptly and professionally while upholding our high standards of customer service

The purpose of the job:

Welcoming guests and residents in a professional and friendly manner, completing the check-in and check-out procedures, and providing the necessary information and assistance to ensure customer satisfaction and providing a distinguished hospitality experience.

Duties and Responsibilities:

·         Welcoming guests and assisting them upon arrival and helping with the check-in process.

·         Carry out check-in and check-out procedures accurately and quickly (Check-in & Check-out) using the booking system.

·         Answer phone calls and customer inquiries with professionalism.

·         Provide accurate information about rooms, prices, services, and available hotel facilities.

·         Coordinate with other departments (Room Service, Housekeeping, Security) to meet the guests' needs.

·         Manage reservations over the phone or online, confirming or modifying them as needed.

·         Collect payments (cash or cards), and issue invoices and receipts.

·         Handle complaints or issues faced by guests and work to resolve them quickly.

·         Adhere to hotel systems and policies and health and safety instructions.

Qualifications and Requirements:

·         High school diplomageneral as a minimum.

·         Proficiency in Arabic, and proficiency in English is preferred, both spoken and written.

·         Proficiency in using Microsoft Office programs (Word – Excel).

·         Excellent communication skills and the ability to deal with various personalities.

·         Politeness, good appearance, and professionalism in dealings.

·         No previous experience is required.

·         The ability to work in shifts (morning/evening/night)..

Hotel Receptionist .. working 6 days a week