Hotels Full-time Jobs in Riyadh

• Ensure all aspects of the guest journey and experience are delivered to the highest level.
• Exude patience, empathy, and have the personality to host the show.
• Work proactively to ensure guest satisfaction and the smooth running of the front office department.

• Flexibility and a positive, Yes I Can! attitude.
• Attention to detail and creative problem-solving skills.
• Strong verbal communication abilities.
• Experience in a similar position is beneficial but not essential.

• Live the Magic of Hospitality - Create exceptional experiences every day.
• Build a Great Career - We invest in your growth and career development.
• Experience the Team Spirit - Join a workplace that’s inclusive and fun.
• Lead with Your Ambition - Your ideas and passion matter.
• Enjoy Global & Local Perks - Access exclusive benefits tailored to your location.

• Deliver exceptional service throughout the guest journey.
• Exude patience and empathy while interacting with guests.
• Work proactively to ensure guest satisfaction and smooth operations.

• A flexible, positive mindset and a 'Yes I Can!' attitude.
• Strong attention to detail and problem-solving skills.
• Good verbal communication capabilities.
• A passion for creating extraordinary service experiences.

• Live the magic of hospitality and create exceptional experiences.
• Receive opportunities for career growth and development.
• Enjoy a fun and inclusive workplace culture.
• Access global and local perks, including special rates at our hotels.

• Welcome guests warmly and create a positive first impression.
• Acknowledge IHG Rewards Club members and returning guests.
• Manage guest bookings and process payments efficiently.
• Facilitate a swift check-in and check-out experience.
• Anticipate guest needs and provide tailored recommendations.
• Assist guests with inquiries, from billing issues to dining suggestions.

• Excellent communication skills to engage with guests.
• Strong problem-solving abilities to enhance guest experiences.
• Fluency in the local language; additional language skills are a plus.
• Proficient in reading, writing, basic math, and computer skills.

• Oversee the housekeeping team, ensuring high standards of cleanliness.
• Support the Housekeeping Manager in achieving guest satisfaction.
• Lead by example to inspire your team and uphold quality standards.

• Positive attitude with flexibility.
• Strong attention to detail and problem-solving skills.
• Passion for creating memorable experiences.
• Ability to communicate effectively.
• Previous supervisory experience is beneficial.

• Installing, maintaining, and repairing pool machinery and equipment.
• Ensuring adherence to safety, cleanliness, and appearance standards.
• Maintaining pool chemistry and circulation at proper levels.
• Collaborating with tradesmen for repairs and maintenance tasks.
• Performing water tests, maintaining pH balance, and handling pool chemicals.

• Pool Maintenance Expertise
• Safety Consciousness
• Repair and Maintenance Skills
• Inventory Management
• Collaborative Nature
• Attention to Detail

• 1+ year of pool maintenance experience
• Certified Pool Operator (CPO) preferred
• Knowledge of pool heater maintenance and water chemistry
• Technical proficiency in maintenance equipment
• Problem-Solving skills

• Accommodation and transportation
• Medical insurance coverage

• Twice-a-year bonuses
• Annual salary increments

• Greet and welcome guests with a warm, friendly demeanor
• Manage reservations and seating arrangements efficiently
• Escort guests to their tables and provide menus
• Coordinate with servers and kitchen staff to ensure smooth service
• Answer phone calls and respond to inquiries about the restaurant
• Maintain cleanliness and organization of the reception area
• Assist with special events and promotions
• Handle guest concerns and complaints professionally
• Manage waiting lists during peak hours
• Ensure compliance with health and safety regulations
• Collaborate with team members to maintain a positive dining atmosphere

• Proven experience as a hostess or in a similar customer service role
• Outstanding guest service skills with a friendly and enthusiastic attitude
• Excellent verbal and written communication skills in English
• Professional appearance and demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Flexible availability, including evenings, weekends, and holidays
• Strong problem-solving skills and ability to work independently
• Basic computer skills, including proficiency in Microsoft Office suite
• Knowledge of local culture and customs
• Basic math skills for managing reservations and seating arrangements
• Team-oriented mindset with a willingness to assist colleagues as needed
• Physical stamina to stand, walk, and move for extended periods
• Ability to perform tasks such as kneeling, pushing, and pulling when necessary

• Train housekeepers on cleaning tasks and oversee staff on a daily basis.
• Check rooms and common areas for cleanliness.
• Schedule shifts and arrange for replacements in cases of absence.
• Establish cleanliness and hygiene standards.
• Motivate team members and resolve any issues that arise.
• Respond to customer complaints and special requests promptly.
• Monitor and replenish cleaning supplies.
• Participate in large cleaning projects as required.
• Ensure compliance with safety and sanitation policies.
• Conduct daily inspections across the project site.

• Bachelor's degree in Business Management or a related field.

Job Description

Job Title: Hotel Receptionist

Responsibilities:

1. Welcoming Guests: Greeting guests upon their arrival and providing necessary assistance.

2. Check-in and Check-out Procedures: Managing check-in and check-out processes accurately and quickly.

3. Responding to Inquiries: Providing information about the hotel, its services, and the surrounding areas.

4. Managing Reservations: Handling the reservation system and confirming or modifying bookings as needed.

5. Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as room service and cleaning to ensure a comfortable guest experience.

7. Keeping Records: Accurately recording necessary information such as guest details and payments.

Qualifications:

- Good communication skills.

- Ability to handle pressure.

- Knowledge of basic computer skills.

- Previous experience in hospitality is preferred.

- Excellent English language proficiency.

Please upload an introductory video in Arabic.

A host(ess) is required to work in a prestigious restaurant, with a stylish appearance and an engaging, polite personality, with or without experience. They will be responsible for welcoming guests with a smile and greeting them, managing the waiting lists, and guiding customers to their tables in a professional manner. It is preferred to be fluent in both Arabic and English, with the ability to work under pressure and solve problems quickly and efficiently.

Main tasks:

• Welcoming guests at the entrance of the restaurant

• Efficiently organizing and managing waiting lists

• Guiding customers to their tables and providing menus

• Coordinating with the table service staff and restaurant management

• Responding to customer inquiries and telephone reservations

• Maintaining cleanliness and order in the reception area

• Dealing with complaints and feedback in a professional manner

• Assisting in organizing special events and large bookings

• Welcoming visitors or clients, directing them to the responsible person or the appropriate office.
• Ensuring that visitors register upon their arrival at the reception area and saving their data on the computer.
• Ensuring that the reception area is organized and contains all necessary office supplies such as pens, brochures, and work-related papers.
• Answering incoming phone calls and transferring them.
• Receiving and sorting daily mail.
• Providing administrative support and coordinating work activities.
• Receiving emails and responding to them.
• Sending and receiving faxes and saving work-related files.
• Interacting with clients and strengthening the relationship with them.
• Organizing appointments and scheduling meetings, updating calendars.
• Keeping copies of documents and records.
• Answering any inquiries or questions that clients or visitors may have.
• Maintaining the office filing system.

-Working hours: 8 hours

-Five days a week

-English language is required

Responsibilities of the Joy Fields Supervisor

1- All employees without exception must welcome customers with a smile and greeting (Welcome, please)

2- All employees without exception must be aware of and adhere to the store's rules and policies (attached)

3- Monitoring the wooden door during the supervisor's presence in the store. In case of crowding, the supervisor stands by the wooden door to assist the cashier in controlling the door, fitting children with bracelets, and monitoring the schedule (Google Sheet). If the children's time is about to end, the cashier should be notified to contact the parents and inform them of the approaching end time and offer an additional hour for 20 riyals.

Important Note:
No worker is allowed to open the wooden door and exit without showing the invoice to the cashier *store rules*
And if the worker needs to contact her supervisor, she must ask for help from the supervisor or the cashier and is prohibited from leaving the wooden door with the child under any circumstances.

4- Supervising the organization of the hall (the safety of children by making a supervisory round inside the maze every hour and organizing the accompanying persons by not allowing them to sit on the stairs or in the play areas)

5- Supervising the arrangement of the toys and placing them in their designated area and directing the cleaning worker to arrange them.

6- Supervising the cleanliness of the hall and the waiting table (eating and drinking inside the game hall is prohibited) *store rules* and directing the cleaning worker in case of any violations (napkins or similar) on the floor.

7- Supervising the cleanliness of the bathrooms and directing the cleaning worker to place napkins at the end and go out to throw the diapers outside the store if present to avoid unpleasant odors.

8- Organizing games and physical activities such as musical chairs and lost heart, and so on every hour with the children and assisting a child in completing an artistic work if purchased.

9- Politely reminding the client upon exit for feedback, "I am with you, so-and-so, and I would be happy for your feedback on Google".