Hotels Jobs in Riyadh

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression.
• Register guests and guide them through digital check-in/check-out procedures.
• Respond to and resolve guest issues positively and promptly.
• Support the guest experience and assist new team members.
• Prepare training materials and facilitate community meetings.
• Maintain cleanliness and organization of units.
• Manage inventory, supplies, and equipment.
• Collaborate with various teams to enhance guest satisfaction.

• High school diploma or equivalent; further education in hospitality preferred.
• Proven experience in customer service, focused on delivering excellence.
• Excellent communication skills in English and Arabic.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings, weekends, and holidays.
• Basic computer skills, including Microsoft Office.
• A passion for the hospitality industry.

• Oversee the daily operations of the housekeeping department
• Ensure all guest rooms and public areas are clean and well-maintained
• Train and manage housekeeping staff to deliver exceptional service
• Implement safety and sanitation procedures
• Handle guest complaints and inquiries with professionalism

• Proven experience in housekeeping management or a similar role
• Strong leadership and communication skills
• Attention to detail and ability to work under pressure
• Knowledge of cleaning procedures and safety regulations

• Competitive salary and benefits package
• Opportunities for career advancement
• A supportive and dynamic work environment

As a Host & Sales Executive , you will be the face of the brand — welcoming clients with grace, guiding them through product selections, and curating personalized luxury experiences. Your role blends hospitality, storytelling, and high-end sales in a boutique setting designed to impress.

• Operational Management: Oversee daily hotel operations, ensuring compliance with health and safety regulations and hotel policies.
• Guest Services: Foster a customer-focused culture by ensuring exceptional service and addressing guest feedback effectively.
• Staff Management: Train and manage hotel staff, conduct performance evaluations, and support team development.
• Financial Management: Prepare and manage budgets, monitor financial performance, and implement cost-control measures.
• Sales And Marketing: Collaborate with sales teams to identify new business opportunities.
• Maintenance And Facilities Management: Ensure quality standards are met and coordinate maintenance operations.
• Reporting And Analysis: Prepare regular performance reports and analyze data for improvements.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of experience in hotel management, with at least 5 years in a leadership position.
• Knowledge of hospitality industry trends and experience with Accor is preferred.

• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Solid understanding of financial management and budgeting.
• Effective problem-solving and organizational skills.
• Proficiency in hotel management software and Microsoft Office Suite.

• Achieve high levels of guest satisfaction through feedback and reviews.
• Ensure smooth daily operations and maintain quality standards.
• Meet or exceed budgeted revenue and profitability targets.
• Foster a positive work environment for staff development.

• Inspect guest rooms and public areas after cleaning to ensure they meet our high quality standards.
• Coordinate with housekeeping management and other departments, including Engineering and Front Office.
• Assist in hiring, training, and evaluating housekeeping staff.
• Document and resolve issues related to room discrepancies.
• Ensure compliance with safety and security policies and complete necessary training and certifications.
• Maintain a clean and professional personal appearance.

• High school diploma or *** equivalent.
• At least 1 year of related work experience is preferred.
• Minimum 1 year of supervisory experience required.

Please upload an introductory video in Arabic

A host(ess) is needed to work in a high-end restaurant, with a smart appearance and an attractive and polite personality, with or without experience. They will be responsible for welcoming guests with a smile and greeting, organizing waiting lists, and guiding customers to their tables in a professional manner. Fluency in both Arabic and English is preferred, along with the ability to work under pressure and solve problems quickly and efficiently.

Main tasks:

• Welcoming guests at the entrance of the restaurant

• Efficiently organizing and managing waiting lists

• Guiding customers to their tables and providing menus

• Coordinating with the serving staff and restaurant management

• Responding to customer inquiries and phone reservations

• Maintaining cleanliness and order in the reception area

• Dealing with complaints and comments in a professional manner

• Assisting in organizing special events and large reservations

Job Description

Job Title: Hotel Receptionist

Responsibilities:

1. Welcoming guests: Greeting guests upon their arrival and providing necessary assistance.

2. Check-in and check-out procedures: Managing check-in and check-out operations accurately and quickly.

3. Responding to inquiries: Providing information about the hotel and its services as well as the surrounding areas.

4. Managing reservations: Handling the booking system, confirming and modifying bookings as needed.

5. Problem-solving: Addressing complaints and issues professionally to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as room service and cleaning to ensure a comfortable experience for guests.

7. Keeping records: Accurately recording necessary information such as guest details and payments.

Qualifications:

- Good communication skills.

- Ability to handle stress.

- Knowledge of basic computer skills.

- Previous experience in the hospitality field is preferred.

- Excellent English language skills.

SENSAS is a European franchise for an entertainment experience related to the five senses, where groups consisting of 4 to 15 people visit us through various "sensory" labs where participants will test their five senses to solve riddles and challenges.
Our website: SENSAS Riyadh
Job title: GAME MASTER or Master of Senses.
The main task of the Master of Senses is to ensure that participants have fun during the entertainment experience.
Detailed job responsibilities: 1. Welcoming participants (those with pre-reservations) with a smile and kindness, and completing the payment process.
2. Hosting them in the game's education room with excitement and enthusiasm, giving them an overview of the game using your best skills in welcoming and presenting.
3. Afterwards, participants will head to the sensory rooms (each sensory room is equipped with cameras, headphones, and a microphone to communicate with the Master of Senses remotely), and you will head to the Master of Senses room (also equipped with computers, a microphone, and display screens), from which you will manage their entertainment tour remotely. Managing the game requires the skill of managing and organizing participants, activating the spirit of fun, excitement, and motivation through:
- Guiding them and welcoming them in the various rooms.- Educating them about the elements present in the rooms.- Receiving their solutions to the puzzles and instilling a spirit of excitement and thrill.
Working hours: 8 hours daily (may increase or decrease depending on reservations)
Benefits: a good salary, there is a fixed allowance and overtime, there are variable bonuses for overtime, weekly holidays: at least one day. Entertainment work environment.

Important conditions:
1. Uniform: there is a uniform, and the nature of the job requires facial expressions to deliver instructions.
2. Flexibility in working hours: working hours may extend beyond midnight in case of late reservations.