We are seeking a dynamic and professional Host to serve as the welcoming face of our establishment, ensuring exceptional guest experiences from arrival to departure. The ideal candidate will be responsible for greeting visitors, managing reservations and seating arrangements, answering inquiries, and maintaining a warm and organized reception area. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively while providing outstanding customer service in a fast-paced ************** skills with customer engagement and communication

We are looking for a creative, organized, and socially aware team member to help grow AVVU Catering and support client experience, event coordination, and catering sales operations.

Responsibilities

• Handle catering inquiries through WhatsApp, phone calls, and social media
• Coordinate catering bookings, setups, and event details
• Assist clients in selecting suitable catering experiences and packages
• Follow up with leads and customer inquiries
• Coordinate event setups, styling, branding requests, and service arrangements
• Support the development of new catering concepts, themed stations, and seasonal ideas
• Work closely with operations and suppliers to ensure smooth execution
• Attend and supervise setups/events when needed

Requirements

• Strong communication and organizational skills
• Friendly, proactive, and detail-oriented personality
• Interest in hospitality, catering, events, or lifestyle brands
• Good aesthetic sense and attention to presentation/details
• Comfortable using Instagram, WhatsApp, Canva, Google Drive, and basic office tools
• Ability to multitask and work in fast-paced environment.

Preferred

• Experience in catering, hospitality, events, social media, or customer service
• Basic understanding of branding and customer experience

What We’re Looking For

We are looking for someone who enjoys building experiences, organizing details, communicating with clients, and helping grow a modern catering brand, not someone looking for a routine desk job only.

• Greet and seat guests in a warm and friendly manner.
• Coordinate with kitchen staff to ensure efficient service.
• Maintain cleanliness and organization of the dining area.
• Handle guest inquiries and provide exceptional service throughout their dining experience.
• Uphold quality standards and adhere to company policies and procedures.

• High school diploma or *** equivalent.
• Less than 1 year of related work experience preferred.
• No supervisory experience required.

• Participate in pre-opening activities such as room inspections, team training, inventory setup, and system implementation.
• Supervise and guide Room Attendants and Housepersons to ensure all guest rooms, residences, and public areas meet Four Seasons cleanliness and presentation standards.
• Conduct detailed inspections and follow up on cleanliness, maintenance issues, and turndown service.
• Coordinate with Front Office and Engineering to ensure timely room readiness and maintenance resolution.
• Assist in managing housekeeping supplies and equipment, maintaining accurate inventory records.
• Handle guest requests and service recovery promptly and professionally.
• Support new colleague onboarding, daily briefings, and ongoing training initiatives.
• Ensure team adherence to safety, hygiene, and grooming standards.

• Experience in a housekeeping role within a luxury hotel or resort; supervisory experience preferred.
• Pre-opening experience is a plus.
• Eye for detail and commitment to high standards.
• Strong communication and leadership skills.
• Suitable candidates must be eligible to work in Saudi Arabia. Fluency in English is essential.

• Competitive salary in a tax-free environment.
• Housing and transportation.
• 30 days of vacation plus public holidays.
• Paid home leave tickets.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.

• Oversee daily hospitality operations to ensure a premium experience for tenants, clients, and visitors.
• Manage reception teams and the Customer Service and VIP Relations Department.
• Develop and implement hospitality standards, procedures, and service policies.
• Professionally handle inquiries, complaints, and requests from clients and tenants.
• Coordinate events, meetings, VIP visits, and project opening ceremonies.
• Monitor cleanliness standards and the quality of facilities.
• Collaborate with maintenance, security, leasing, and property management to ensure excellence.
• Supervise hospitality vendors to ensure high-quality performance.
• Prepare operational reports and analyze customer feedback to improve services.
• Manage hospitality budgets and control inventory.
• Train employees to maintain high service quality and ensure compliance with health and safety procedures.

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• 7–10 years of experience in hospitality or serviced residential operations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Professional appearance and strong customer-service mindset.
• Ability to handle VIP clients efficiently.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.

• Welcome and greet guests as they arrive at the restaurant.
• Escort guests to their tables and provide them with menus.
• Manage reservations and seating plans to ensure smooth operation.
• Make recommendations on food and drink selections.
• Address guest inquiries, feedback, and complaints professionally.
• Coordinate with kitchen and serving staff for seamless service.
• Maintain cleanliness and organization in the dining area.
• Manage wait times effectively during peak hours.
• Assist in training new staff.
• Participate in meetings to stay updated on daily specials and events.
• Comply with health and safety regulations.

• Saudi National.
• Excellent communication and interpersonal skills.
• Customer service-oriented.
• Fluent in English and Arabic.
• Professional appearance and ability to multitask.

Saudi receptionist