Full-time Correspondence Clerk Jobs in Riyadh

Receptionist - Medical Clinic

Receiving patients and visitors, organizing appointments, answering calls and inquiries, and managing patient data professionally. Politeness and good communication skills are required, as well as the ability to organize and work within a team. Previous experience is preferred.

Features:

• Professional and upscale work environment
• Opportunities for career development
• Salary and benefits to be determined after the interview

• Coordinate with Sales and Support functions on daily activities.
• Manage documentation requirements.
• Prepare Advance Tax Proforma and LC documents.
• Oversee approval processes for sales support activities.
• Collaborate with the sales team on demand forecasting.

• 4-5 years of relevant experience in a similar industry.
• Proficiency in SAP/ERP Systems and MS Excel.
• Excellent communication and interpersonal skills.
• Fluency in English and Arabic.

• Deliver a warm welcome: Greet guests upon their arrival and complete the check-in process, which includes verifying their details, assigning rooms, issuing keys, and assisting with welcome materials or bell service.
• Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and accurately using the point-of-sale system.
• Provide hotel and local knowledge: Demonstrate thorough knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Promote hotel services: Employ up-selling techniques to recommend hotel amenities and maximize room and service revenue.
• Delight our guests: Address guest requests, resolve concerns with care and urgency, and manage messages and communications effectively.

Job Title: Insurance Claims Officer and Data Entry

We are looking for an Insurance Claims Officer and Data Entry who possesses high accuracy, organizational skills, and continuous follow-up ability, to contribute to the efficient and professional management of claims, files, and administrative and financial transactions.

Tasks and Responsibilities:

• Follow up on insurance claims with insurance companies until claims are closed and dues are received.
• Review financial claims and ensure the completeness of the required documents and paperwork.
• Continuously and accurately enter and update data in the approved systems.
• Create, organize, and update the Excel files related to claims, transactions, and reports professionally.
• Update all data and transactions promptly and ensure their accuracy and safety.
• Prepare periodic reports and necessary statistics for management.
• Organize and archive files and documents electronically and physically according to a clear and easy-to-refer system.
• Follow up on administrative and financial transactions and ensure their completion within specified deadlines.
• Interact with government platforms and complete related transactions.
• Use the Najiz platform and follow up on related requests, procedures, and cases.
• Coordinate with insurance companies, government entities, and relevant parties to ensure quick completion.
• Maintain the confidentiality of data, information, and files related to the company.

Requirements:

• Previous experience in insurance claims or administrative work and data entry.
• Proficient in using Microsoft Office programs, especially Excel at an advanced level.
• Ability to create tables and reports, organize data, and analyze it.
• Good knowledge of Saudi government platforms.
• Practical knowledge and experience with the Najiz platform.
• High skills in organization, archiving, and file management.
• Accuracy, commitment, and ability to take responsibility.
• Strong communication and follow-up skills and efficiency in completing tasks.

Required Attributes:

• Very organized and detail-oriented.
• Quick learner and good at handling situations.
• Possesses continuous follow-up skills and does not neglect any transaction.
• Able to prioritize and work under pressure.
• Possesses initiative and high professionalism in performing tasks.

Tasks and Responsibilities 

• Welcoming guests with a smile and polite greeting upon their arrival
• Managing the waiting list and organizing reservations
• Accompanying guests to their appropriate tables
• Ensuring the readiness and cleanliness of tables before guests are seated
• Coordinating with the service team (captain/waiter) to ensure prompt service
• Answering phone calls and receiving reservations
• Handling customer inquiries and complaints professionally
• Maintaining a neat and professional appearance that represents the restaurant's identity
• Monitoring guest satisfaction during their time in the restaurant 

The medical appointment coordinator is responsible for organizing and scheduling patient appointments with doctors in an effective and organized manner, ensuring a comfortable and smooth experience for patients within the medical facility, and coordinating between different departments to minimize scheduling conflicts and improve workflow.

Duties and Responsibilities:

• Receiving appointment booking requests via phone, direct attendance, or electronic systems
• Organizing and scheduling doctors' and patients' appointments on a daily and weekly basis
• Ensuring that appointments do not conflict and continuously updating schedules
• Communicating with patients to confirm appointments or reschedule them as necessary
• Accurately entering and updating patient data in the medical system
• Responding to patient inquiries and providing necessary information about medical services
• Monitoring patient attendance and organizing waiting lists
• Coordinating with medical and administrative departments to ensure smooth workflow
• Preparing periodic reports on appointments, cancellations, and no-shows
• Adhering to confidentiality policies and protecting patient data

Qualifications and Requirements:

• High school diploma, associate degree, or bachelor’s degree (preferably in health administration or a related field)
• Previous experience in reception or appointment coordination (preferably in the medical sector)
• Proficiency in using computers and medical systems
• High communication skills in Arabic and English (additional advantage)