About the RoleThe Al-Huzama Company announces the availability of a customer service position in Riyadh. We are looking for people who are flexible and able to efficiently handle customers to achieve our goals in improving service quality and increasing sales.
Key Responsibilities- Calling customers.
- Managing dialogue and directing calls towards completing sales.
- Excellent product knowledge to confidently answer questions.
- Time management and distribution between calls and follow-ups.
- Managing social media accounts and responding to messages.
- Following up with enthusiastic customers and converting them into actual customers.
Skills Required- Fluency in conversation.
- Ability to persuade and influence.
- Active listening to understand customer needs.
- Self-motivation to maintain positive energy during calls.
Work SystemThe system operates 6 days a week with full-time hours (8 hours daily), divided into 4 hours of attendance at the workplace and 4 hours of remote work.
Qualifications- Fluency and good communication.
- Proficiency in using social media.
- Skills in marketing and sales.