Full-time Customs Broker Jobs in Riyadh

About the Role

DHL Global Forwarding, a division of DHL Group, is seeking a Custom Clearance Broker to join their team in Riyadh, Saudi Arabia. This role is essential for ensuring the compliant and efficient international movement of goods. The company has been a pioneer in cross-border express shipping since 1969, operating in over 220 countries and territories.

As a Custom Clearance Broker, you will be responsible for developing and administering customs and trade compliance plans and processes. Your expertise will guide the clearance of freight documentation through customs authorities, ensuring adherence to business strategy and corporate guidelines. This position contributes to connecting people and improving lives through logistics.

Key Responsibilities

• Support the administration of customs and trade compliance plans and processes to facilitate the timely, secure, and cost-effective import, export, and shipment of materials, equipment, products, packages, and documents across international borders.
• Implement customs brokerage activities, including preparing and maintaining shipping records, generating bills of lading, and performing necessary computations for duties, tariffs, price conversions, weights, and volumes.
• Provide customs-related import and export services for TBO (To Be Opened) and NTBO (Not To Be Opened) transports.
• Classify goods based on information provided by customers.
• Review shipped items, shipping validity dates, and debits and duties/tariffs at government institutions.
• Identify, obtain, and collate all necessary documents required for obtaining permits, licenses, and certificates for customs clearance.
• Perform daily shipment documentation work, including preparing customs declarations and other required documents, as well as post-clearance modifications according to regulations and internal procedures.
• Process, handle, distribute, and archive all required documents within the shipping area.
• Execute booking and booking optimization in accordance with internal guidelines defined by the product team.
• Generate bills for customers for services rendered and examine invoices and shipping documents to ensure compliance with federal regulations.
• Coordinate with overseas offices to check and verify shipment information.
• Communicate effectively with external organizations, such as customs authorities or shipping agents, to verify customs requirements and finalize shipping costs and times.
• Identify and resolve recurring issues, and propose modifications to customs work methods to enhance effectiveness, efficiency, and cost control.
• Provide functional guidance, advice, or training to less experienced team members as needed.
• Advise customers on legal matters, including trade compliance and shipments to sanctioned countries, as well as other customs-related topics.

Qualifications and Requirements

• Bachelor's Degree or equivalent experience/qualification.
• More than 2 years of experience in a relevant field.

Required Skills

• Proficiency in customs and trade compliance.
• Experience with freight documentation.
• Knowledge of customs regulation qualifications.
• Expertise in import/export services.
• Ability to perform classification of goods.
• Skilled in obtaining permits, licenses, and certificates.
• Competent in preparing customs declarations.
• Strong understanding of shipping documentation processes.
• Experience with booking and booking optimization.
• Proficiency in invoicing.
• Knowledge of federal regulations compliance.
• Effective communication with customs authorities.
• Excellent problem-solving abilities.
• Demonstrated trade compliance knowledge.
• Ability to provide guidance and advice.

Work Environment and Company Information

This is a full-time position based in Riyadh, Saudi Arabia. DHL Global Forwarding is committed to fostering a positive work environment and encouraging personal and professional development. The company holds the TOP EMPLOYER certification and is dedicated to attracting and retaining talent within a global organization where employees can contribute their ideas and skills towards shared goals, with potential for career development.

About the Role

KAFAAT Recruitment is seeking a dedicated Customs Officer for one of its clients in Riyadh, Saudi Arabia. This role is responsible for the comprehensive management and oversight of all customs clearance activities, with a particular focus on chemical shipments, including hazardous and dangerous materials. The Customs Officer will ensure timely clearance of goods, strict adherence to regulations, and seamless coordination with relevant platforms and governmental authorities. The position may also require representing the company during shipment movements.

Key Responsibilities

• Manage and execute end-to-end customs clearance processes for all chemical shipments, including hazardous and dangerous materials.
• Ensure complete compliance with all Saudi customs laws, regulations, and safety standards for the import and export of chemical products.
• Process and manage all necessary documentation through relevant government platforms efficiently and accurately.
• Coordinate effectively with customs authorities, port officials, freight forwarders, and internal stakeholders to facilitate smooth and timely clearance of shipments.
• Monitor shipment status and proactively resolve any customs-related issues or delays.
• Ensure the correct classification, labeling, and declaration of all chemical and hazardous materials in accordance with regulatory requirements.
• Maintain meticulous records and generate comprehensive reports related to customs clearance activities.
• Stay updated on changes in customs regulations, trade compliance policies, and specific requirements for handling chemical materials.

Qualifications and Requirements

• A minimum of 2 years of experience in customs clearance, with a preference for experience in the chemicals-related industry.
• Demonstrated hands-on experience in clearing dangerous materials through customs.
• A strong working knowledge of governmental platforms relevant to customs and trade operations in Saudi Arabia.
• A Bachelor's degree in Chemistry or a closely related scientific field.
• Willingness and availability to travel and escort shipments multiple times per month, as required.

Required Skills

• Customs Clearance
• Handling of Chemical Shipments
• Dangerous Materials Handling
• Regulatory Adherence
• Documentation Management
• Proficiency with Governmental Platforms
• Attention to Detail
• Organizational Skills
• Communication Skills
• Time Management

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a candidate with 2-5 years of relevant experience in customs clearance, particularly with chemical and dangerous materials.

About the Role

ACOUSTIEG, a Saudi Arabian company established in 2018 specializing in acoustic treatment and sound isolation, is seeking a Foreign Purchasing & Logistics Specialist. This full-time position, based in Riyadh, is integral to managing international procurement and coordinating logistics operations. The role supports the company's innovative solutions across healthcare, education, residential, and commercial sectors by ensuring efficient supply chain processes and effective supplier relationships.

Key Responsibilities

• Manage international sourcing and procurement activities for materials and services.
• Evaluate and negotiate terms and pricing with overseas suppliers to ensure cost-effectiveness and quality.
• Coordinate import and export operations, including documentation and customs clearance.
• Monitor logistics processes from origin to destination to ensure timely and efficient delivery.
• Track shipments in real-time and proactively resolve operational issues.
• Ensure compliance with international trade regulations and company procedures.
• Liaise with internal departments to align supply requirements with project needs and production schedules.
• Analyze procurement and logistics data to identify opportunities for cost efficiency and performance improvement.

Qualifications and Requirements

• Bachelor's degree in Supply Chain Management, Logistics, or a related field.
• A minimum of 3 years of relevant professional experience in foreign purchasing and logistics.
• Strong understanding of international trade regulations and customs procedures.
• Proven experience working with shipping carriers and logistics service providers.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Experience with Enterprise Resource Planning (ERP) systems.
• Good communication skills in English, both written and verbal.

Required Skills

• Supply Chain Management
• Logistics Coordination
• International Trade Procedures
• Customs Regulations
• Shipping and Freight Management
• Microsoft Excel Proficiency
• ERP System Utilization
• Effective Communication
• Sourcing and Procurement
• Supplier Relationship Management
• Import/Export Operations

Work Environment

This is a full-time position located in Riyadh, Saudi Arabia. The role is with ACOUSTIEG, a company dedicated to providing innovative solutions in acoustic treatment and sound isolation.

About the Role

AeroProfessional Limited is recruiting a Senior Officer Logistics for its client, Riyadh Air. Riyadh Air is a new national carrier headquartered in Riyadh, Kingdom of Saudi Arabia, focused on developing world-class aviation operations and supply chain capabilities to support its expanding fleet and operational needs.

In this role, you will be essential in ensuring the effective planning, coordination, and execution of logistics activities. This position is critical for supporting maintenance operations, managing Aircraft on Ground (AOG) events, and contributing to strategic operational initiatives, all while adhering to aviation and trade regulations.

Key Responsibilities

• Ensure the effective planning, coordination, and execution of logistics activities.
• Support maintenance operations through efficient logistics management.
• Manage logistics for Aircraft on Ground (AOG) events to minimize downtime.
• Contribute to strategic operational initiatives through logistical support.
• Maintain compliance with all relevant aviation and trade regulations.

Qualifications and Requirements

• Ability to obtain the right to live and work in Saudi Arabia.
• A Bachelor's degree in Logistics, Supply Chain, Aviation Management, or a related field.
• A minimum of 4 years of logistics experience specifically within the aviation or aerospace industry.
• Demonstrated experience in international shipping and customs procedures.

Required Skills

• Proficiency in logistics tracking systems.
• Experience with Enterprise Resource Planning (ERP) tools.
• Familiarity with AMOS software.
• Strong command of Microsoft Office Suite.
• In-depth knowledge of IATA Dangerous Goods Regulations (DGR).
• Understanding of GACA import/export regulations.
• Expertise in aviation customs compliance.
• Skills in international shipping.
• Proficiency in customs procedures.

Additional Information

This is a permanent, full-time position based in Riyadh, Saudi Arabia. The role offers a comprehensive benefits package, including a housing allowance, travel allowance, staff travel benefits, children's education allowance, and relocation support.

Opportunities for career progression are available within the organization. The application process involves submitting a CV and documents to AeroProfessional, followed by a telephone interview. Approved candidates will then apply on the client's portal, proceeding through online interviews and potentially a third face-to-face interview.

Job Reference: JOB-2083

About the Role

DSV - Global Transport and Logistics is looking for a committed and customer-focused Customer Service Agent to join their team in Riyadh, Saudi Arabia. This full-time role is essential for maintaining our standards of operational excellence in freight forwarding. The role involves ensuring the smooth and efficient handling of all freight forwarding activities for current and potential clients, serving DSV's interests and upholding our commitment to delivering outstanding customer service.

Customer Service Agent Responsibilities

As a Customer Service Agent, you will be the primary point of contact for clients, ensuring they receive the best possible service throughout their logistics journey. You will be instrumental in establishing and adhering to DSV's Standard Operating Procedures (SOPs), keeping clients informed about the status of their shipments, and proactively addressing any transit-related issues to exceed expectations.

• Provide excellent customer service to all DSV clients at all times.
• Liaise with clients and suppliers to establish DSV's SOPs and keep clients informed of arrival times, delays, or transit issues, ensuring expectations are met or exceeded.
• Ensure all communications, internal and external, are professional and timely, and handled using the most appropriate medium.
• Send routing information, follow up with origin points, and update clients on the status of their shipments until arrival in Saudi Arabia.
• Update the tracking sheet with shipment status and provide daily updates to clients.
• Negotiate rates with carriers and update the export rate sheet on SharePoint.
• Create jobs in CW1 for all export shipments.
• Provide quotes to agents and clients for all export inquiries.
• Monitor, report on, and effectively communicate with clients, carriers, and suppliers.
• Provide regular updates to the direct manager.
• Perform any other related duties or projects assigned by the supervisor to meet business needs.

Qualifications Required

To perform this role successfully, the candidate must possess the following qualifications:

• Bachelor's degree.
• Minimum of 5 years of experience in freight forwarding operations.

Key Skills

We are looking for a candidate with the following skills:

• Exceptional verbal and written communication skills.
• Strong ability to prioritize tasks, multitask effectively, and strong problem-solving skills.
• Ability to act with integrity and professionalism and maintain confidentiality.
• Proficiency in Microsoft Office Suite or related software.
• Experience in customer service.
• Experience in freight forwarding and documentation.

Job Details

This is a full-time opportunity for a Customer Service Agent in Riyadh, Saudi Arabia. The position requires 5 to 10 years of experience in freight forwarding operations.

About the Role

Qatar Airways is seeking a motivated and experienced Senior Cargo Operations Agent to join its team in Riyadh, Kingdom of Saudi Arabia. This full-time position is part of the Cargo & Airport Operations team, focusing on delivering efficient cargo operations and customer service for both import and export shipments. The role is integral to ensuring the station meets its cargo targets while adhering to all safety and security regulations.

The Senior Cargo Operations Agent will be responsible for enhancing operational performance and customer satisfaction by identifying areas for improvement and implementing effective solutions. This role serves as a key point of contact for customers and Ground Handling Agents (GHAs), ensuring a seamless and efficient cargo handling process.

Key Responsibilities

• Provide comprehensive cargo operations and customer service functions for import and export cargo, interacting with customers and Ground Handling Agents (GHAs).
• Ensure operational and customer service support is provided to enable the station to meet its cargo revenue targets.
• Maintain full compliance with all Safety and Security Regulations and procedures as per Host State and Company Requirements.
• Identify needs and implement improvements to enhance cargo service and operational performance for the station.
• Support the immediate supervisor in developing operational plans and delivering quality customer service to surpass revenue targets.
• Liaise effectively with Local Ground Handling Agents and the Head Office Cargo Department to ensure and enhance high-quality service for both import and export operations.
• Oversee GHA routines to ensure the smooth running of all operational activities.
• Provide support to import customers for the clearance of their cargo.
• Liaise with HQ DOH and/or origin stations to secure necessary support for operations.
• Engage in flight planning to maximize flight capacity utilization, control, and operation of export and import cargo.
• Maintain close coordination between QR Space Control and customers, ensuring timely transfer and delivery of shipments, correct priority allocation, and maximum utilization of aircraft space.
• Coordinate with customers and Cargo Claims representatives at Head Office, handling discrepancies at stations and managing administrative issues.
• Disseminate cargo-related information to customers regarding customs, governmental, and health authority rules, and to Head Office to ensure compliance and avoid penalties.
• Ensure official notifications are sent regarding Cargo Arrival Information to freight forwarders, agents, and direct customers to prevent extended cargo custody and ensure warehouse space availability.

Qualifications and Requirements

• A relevant vocational, tertiary, or trade qualification is required.
• A minimum of 3 years of relevant experience in cargo operations is essential.
• Demonstrated understanding of Cargo Operations, Acceptance, Office Administration, Warehouse Procedures, Ramp Procedures, and both export and import cargo processes.
• Command of the English language is mandatory.

Required Skills

• Cargo Operations
• Customer Service
• Safety and Security Regulations
• Cargo Acceptance
• Office Administration
• Warehouse Procedures
• Ramp Procedures
• English Language Proficiency
• Cargo Sales (added advantage)

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. The specific closing date for applications is 2026-06-26.