Job Description – Collector (Private Sector)
Job Title
Debt Collector / Financial Collector
Job Objective
Follow up on the collection of financial amounts owed by clients and ensure payment is made on time, while maintaining a good relationship with clients and reducing the rate of delinquent debts.
Tasks and Responsibilities
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Communicate with clients via phone or email to follow up on financial dues.
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Prepare and follow up on account statements and outstanding invoices.
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Record collection operations and update client information in the system.
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Coordinate with the financial department regarding overdue amounts and payment plans.
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Follow up on checks and bank transfers and ensure their validity.
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Submit periodic reports on the status of collections and achievement rates.
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Handle client complaints related to invoices or debts.
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Adhere to company policies and approved financial regulations.
Required Qualifications
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Diploma or Bachelor's degree in Accounting or Financial Management or equivalent.
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Previous experience in collections or customer service is preferred.
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Proficiency in computer programs, especially Excel.
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High communication and negotiation skills.
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Ability to work under pressure and continuous follow-up.
Required Skills
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Persuasion and negotiation skills.
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Accuracy and organization.
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Reporting skills.
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Time management and follow-up.
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Politeness and good interaction with clients.
