Ict Lines Installer Jobs in Riyadh

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IT Support Specialist II - Riyadh

IT Support Specialist II - Riyadh

📣 Job AdNew

Veeam Software

Full-time

About the Role

Veeam Software, the Data and AI Trust Company, is seeking an IT Support Specialist II to join our team in Riyadh, Saudi Arabia. As a market leader in data resilience and data security posture management, Veeam is dedicated to helping organizations ensure their data and AI are understood, secured, and resilient. This is a full-time, on-site position where you will be instrumental in supporting our office staff with their daily IT needs, ensuring smooth operations and a productive work environment. In this role, you will be the primary point of contact for resolving everyday IT issues, from software and account management to hardware maintenance and setup, playing a crucial role in managing IT assets and ensuring our employees have the technology and support they need to excel. We are looking for a dependable individual who can independently troubleshoot and resolve unfamiliar problems, seeing them through to a successful conclusion.

Key Responsibilities

  • Serve as the initial point of contact for all IT requests received in person, via the ticketing system, email, or chat.
  • Triage, prioritize, resolve, and escalate Service Desk tickets, ensuring adherence to Service Level Agreement (SLA) targets.
  • Provide comprehensive support for end-user hardware and software, including laptops, desktops, peripherals, printers, mobile devices, and meeting room AV equipment.
  • Manage the lifecycle of IT equipment, including distribution, collection, basic diagnostics, repair coordination, and accurate record-keeping in the hardware asset management system.
  • Maintain precise software license records.
  • Set up equipment and user accounts for new hires, and manage the deactivation of accounts and collection of devices for departing staff.
  • Administer user accounts across various systems.
  • Offer remote support to off-site users utilizing remote-access and diagnostic tools.
  • Contribute to the upkeep of the Service Desk knowledge base by documenting accurate processes and procedures.
  • Collaborate effectively as part of an international IT team.

Qualifications and Requirements

  • A minimum of 2 years of experience in an IT Service Desk or desktop support role, preferably within an enterprise environment.
  • A Bachelor's degree in IT, Computer Science, or a related field is preferred; equivalent practical experience will also be considered.
  • Fluency in both written and spoken English and Arabic is mandatory.
  • Proven experience supporting end-user devices throughout their entire lifecycle, including onboarding and offboarding processes.
  • Proficiency in Active Directory, including the creation and management of user accounts, distribution lists, password resets, and account unlocks.
  • Familiarity with ticketing systems such as ServiceNow for workload management and tracking.
  • Solid working knowledge of Microsoft Windows (Windows 11; Windows 10 is a plus) and macOS operating systems.
  • Confidence in supporting Microsoft 365 applications.
  • Ability to manage multiple issues concurrently and handle support requests in real-time.
  • A proactive approach to customer service, with the capacity to perform effectively under pressure and work independently.
  • Comfortable handling physical IT equipment, including lifting and moving devices and accessories as required.
  • A strong willingness to learn new products and technologies through dedicated lab time, self-study, and available support resources.

Technical Skills

  • IT Service Desk
  • Desktop Support
  • Hardware Asset Management
  • Software License Management
  • End-user Hardware Support
  • End-user Software Support
  • User Account Administration
  • Remote Service Desk Support
  • Knowledge Base Management
  • Active Directory
  • ServiceNow
  • Microsoft Windows
  • macOS
  • Microsoft 365
  • Networking Fundamentals (TCP/IP, DNS, DHCP, VPN)
  • Microsoft Exchange
  • Entra ID
  • Jamf
  • Intune
  • ITIL
  • CompTIA A+
  • Microsoft role-based certifications such as MD-102 (Endpoint Administrator), or similar
  • Incident Monitoring and Management
  • Scripting and automation skills with tools like PowerShell

Work Environment and Arrangement

This is a full-time, on-site role located in Riyadh, Saudi Arabia. The standard working week is Sunday to Thursday, commencing at 9:00 AM, with Friday and Saturday off. Occasional flexibility outside standard hours may be required for events such as office moves or special projects. Any such requirements will be arranged and agreed upon in advance.

breifcase2-5 years

locationRiyadh

Remote Job
about 10 hours ago
Refrigeration And Air Conditioning Technician

Refrigeration And Air Conditioning Technician

📣 Job Ad

ALESAYI HOLDING | العيسائي القابضة

Full-time
Join the Alesayi Holding team as an HA/AC Technician!
We are seeking a skilled and experienced technician responsible for diagnosing, troubleshooting, repairing, and installing home appliances, including air conditioning and refrigeration systems. This role provides both in-service center repairs and on-site customer support, while ensuring high service quality and customer satisfaction.

Key Responsibilities:
  • Diagnose, troubleshoot, repair, and install AC, refrigeration, and home appliance systems.
  • Perform maintenance and repair work according to company standards and service manuals.
  • Handle small home appliances and electrical/electromechanical repairs.
  • Test repaired and newly installed units to ensure functionality.
  • Document repairs, spare parts usage, and service details accurately.
  • Provide on-site service visits to customers, ensuring professional customer support.
  • Obtain customer confirmation and satisfaction after service completion.
  • Report technical issues to the Service Supervisor.
  • Maintain a professional appearance and adhere to safety procedures.

Qualifications:
  • Diploma in Air Conditioning & Refrigeration or related technical field.
  • Minimum 5 years of experience in home appliance repair and maintenance.
  • Strong technical knowledge of AC systems and refrigeration.
  • Good troubleshooting and problem-solving skills.
  • Basic English communication skills preferred.
  • Valid driving license is a plus.

Preferred Candidate:
  • Hands-on technician with strong field experience.
  • Customer-service oriented with good communication skills.
  • Able to work independently and manage service visits effectively.

breifcase2-5 years

locationRiyadh

20 days ago
Systems Engineer II - Senior ELV Systems Engineer - Saudi National Only

Systems Engineer II - Senior ELV Systems Engineer - Saudi National Only

📣 Job AdNew

Honeywell

Full-time

About the Role

Honeywell is seeking a Senior ELV Systems Engineer to join their team in Saudi Arabia. This full-time position is responsible for the design, implementation, engineering leadership, and commissioning of Extra Low Voltage (ELV) systems. The role contributes to Honeywell's work in automation, aviation, and energy transition, focusing on delivering solutions that make the world smarter, safer, and more sustainable.

Key Responsibilities

  • Lead the design and engineering of ELV solutions, including system architecture, equipment selection, and technical specifications, in compliance with industry standards and codes.
  • Provide technical support throughout project planning, execution, and handover phases to ensure timely and budget-conscious delivery.
  • Develop and maintain positive customer relationships.
  • Collaborate with user experience teams to ensure the delivery of suitable solutions.
  • Ensure specification compliance and manage scope responsibilities, including risk assessment and mitigation planning.
  • Engage in value engineering, material/cost savings initiatives, and VO estimation and cost analysis.
  • Oversee and perform testing and commissioning of all ELV systems to ensure functionality, reliability, and design compliance.
  • Provide expert troubleshooting, fault diagnosis, and preventive maintenance for installed ELV systems.
  • Prepare detailed technical documentation, including design drawings, system manuals, test reports, and as-built drawings.
  • Provide training to clients and junior engineers on ELV system operation and maintenance.

Qualifications and Requirements

  • Bachelor's degree in Electrical Engineering, Electronics Engineering, or Mechatronics.
  • A minimum of 5-7 years of progressive experience in the design, implementation, and commissioning of ELV systems.
  • Demonstrated success in delivering complex mega ELV projects.
  • Extensive experience with major ELV brands and technologies.
  • Relevant professional certifications (*, NFPA, BICSI, industry-specific vendor certifications) are highly desirable.

Required Skills

  • In-depth knowledge of Fire Alarm Systems (FAS), Public Address and Voice Alarm (PAVA) Systems, Access Control, Closed-Circuit Television (CCTV), Building Management Systems (BMS), Audio Visual Systems, Intercom, and IPTV.
  • Proficiency in system design and engineering, project management support, and customer relations.
  • Ability to work effectively with user experience teams.
  • Strong understanding of specification compliance, risk assessment, and mitigation planning.
  • Experience in value engineering, material/cost savings, and VO estimation and cost analysis.
  • Expertise in testing and commissioning, troubleshooting, fault diagnosis, and preventive maintenance.
  • Skilled in preparing technical documentation, including design drawings, system manuals, test reports, and as-built drawings.
  • Proficiency in CAD software, such as AutoCAD, and ELV system design tools.
  • Strong analytical and problem-solving skills.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to work independently and as part of a multidisciplinary team.
  • In-depth knowledge of relevant industry standards, codes, and regulations.

Work Environment and Additional Information

This is a full-time position based in Saudi Arabia. The role is open to Saudi Nationals only. Honeywell is an equal opportunity employer committed to diversity and inclusion.

breifcase5-10 years

locationRiyadh

about 10 hours ago