Ict Services Technician Jobs With No Experience in Riyadh

Join CTRD Arabia as an IT Support Technician!
CTRD Arabia, a trusted provider of national security solutions, is seeking a proactive and customer-focused IT Support Technician. In this role, you will be the first point of contact for technical assistance, playing a critical part in delivering excellent customer service to our staff.

Responsibilities:

• Respond to IT support requests via phone, email, or helpdesk system.
• Provide first-line diagnosis and resolution for hardware, software, and network issues.
• Set up and configure new user accounts and hardware.
• Log and track all incidents and service requests in the helpdesk system.
• Assist with routine maintenance and updates of IT systems.
• Support administration of Microsoft 365 and assist with device enrolment and configuration.
• Maintain accurate technical documentation and user guides.

Requirements:
Essential criteria include basic knowledge of Windows and macOS operating systems, familiarity with Microsoft Office 365, and strong problem-solving skills. Previous experience in a customer service or IT support role is preferred but not required. Certifications such as CompTIA A+ or ITIL Foundation are a plus.

If you're ready to take the next step in your career and join a team that values strong relationships and technical expertise, we invite you to apply!

Join our team as an SLV Maintenance Professional!
We are seeking motivated Saudi fresh graduates who are eager to develop their careers in maintenance operations. As a part of FNRCO, you will gain hands-on experience and support our technical teams in a professional environment.

Key Responsibilities:

• Assist in routine maintenance activities for SLV systems and equipment.
• Support senior technicians in troubleshooting and repair tasks.
• Follow maintenance schedules to ensure timely completion of assigned tasks.
• Adhere to safety procedures and company standards at all times.
• Maintain accurate records of maintenance activities and reports.
• Participate in training programs to enhance technical skills.

Requirements:

• Saudi national (Fresh Graduate).
• Diploma in Electrical, Mechanical, Electronics, or a related field.
• Good English communication skills (written and spoken).
• Basic understanding of technical or maintenance concepts is an advantage.
• Willingness to learn and work in a technical field.
• Strong teamwork and communication skills.

About the Role

Cartrack Middle East is seeking a dedicated Fitment Technician to join our team in Riyadh, Saudi Arabia. This is a full-time, on-site position where you will play a crucial role in the installation, maintenance, and repair of Cartrack's advanced GPS tracking systems and telematics devices in vehicles. You will be instrumental in ensuring the seamless operation of our solutions for our diverse clientele, contributing to enhanced fleet operations and vehicle security.

Cartrack is a global leader in data analytic solutions for mobile asset management, asset recovery, and workforce optimization, powered by a proven Software-as-a-Service platform. Ranked among the top 10 telematics companies worldwide, Cartrack serves over 1,850,000 subscribers across Africa, Europe, Asia, and the Middle East, operating in 23 countries across 5 continents. We are committed to delivering exceptional service, financial satisfaction, and intelligent, actionable data through our proprietary in-house technology.

Key Responsibilities

• Install, maintain, and repair Cartrack's GPS tracking systems and telematics devices in vehicles.
• Troubleshoot technical issues related to installed hardware and systems.
• Coordinate effectively with the operations team to ensure efficient workflow and timely service delivery.
• Perform quality control checks on all installations to ensure adherence to high standards.
• Provide clients with high-quality customer service during and after the installation process.
• Adhere strictly to all safety protocols and company guidelines.
• Maintain a high standard of technical excellence in all aspects of the role.

Required Qualifications

• Expertise in vehicle mechanics.
• Proficiency in the installation of hardware and troubleshooting of technical devices.
• Understanding and ability to work with telematics systems, GPS devices, and vehicle electronics.
• Strong problem-solving skills with a keen attention to detail and commitment to quality assurance.
• Excellent communication and customer service skills, enabling effective interaction with clients.
• Ability to read and interpret technical diagrams and manuals related to vehicle systems.
• Experience with the tools and equipment necessary for GPS and hardware installations.
• Possession of a valid driver's license.
• Willingness to travel locally as required by the role.
• Previous experience in a similar role is advantageous but not mandatory.

Essential Skills

• Vehicle Mechanics
• Hardware Installation
• Troubleshooting Technical Devices
• Telematics Systems
• GPS Devices
• Vehicle Electronics
• Problem-Solving
• Attention to Detail
• Quality Assurance
• Communication
• Customer Service
• Reading Technical Diagrams
• Reading Technical Manuals
• Proficiency with Tools and Equipment for GPS and Hardware Installations

Work Details

This is a full-time position based on-site in Riyadh, Saudi Arabia. The role requires local travel as needed.

About the Role

THE·TEAM operates within the sports, music, and entertainment industries, providing services to talent, brands, and properties globally. Headquartered in Los Angeles, the company has a presence in 28 countries and over 70 cities worldwide. Supporting more than 4,000 colleagues across various agencies and office locations, the Tech Service Desk Analyst serves as a primary point of contact for first and second-line technology support. This role is essential for diagnosing, resolving, and escalating technology-related incidents and service requests, ensuring a professional and user-focused support experience for both in-person and remote users.

Key Responsibilities

• Provide first and second-line support for incidents and service requests across desktop, mobile, SaaS, and office technology environments.
• Conduct initial triage, troubleshooting, and resolution of hardware, software, networking, and access-related issues, escalating to Tier 3 or specialist teams as needed.
• Deliver support through walk-up, desk-side, remote, and event-based channels.
• Log, categorize, and maintain accurate ticket updates, service notes, and resolution details within FreshService, adhering to service processes and SLAs.
• Support user onboarding, offboarding, and moves, including device preparation, account access, permissions, software provisioning, and desk setup.
• Administer end-user devices on Mac and Windows Surface platforms, including builds, configuration, patching, troubleshooting, and coordinating replacements.
• Assist with identity and access management processes using Okta and Microsoft 365, including password resets, MFA support, account troubleshooting, and application access.
• Support collaboration and productivity platforms such as Zoom, Slack, Microsoft 365, Google Workspace services, Box, and SharePoint.
• Provide mobile device and telecom support, including handset allocation, setup, troubleshooting, and lifecycle administration for EE and Vodafone services.
• Maintain accurate asset records and ownership data in Oomnitza, including tagging, assignment, repair tracking, stock control, and lifecycle reporting.
• Support mobile device management and endpoint compliance activities using IRU, Intune, and other MDM tooling.
• Assist with networking and workplace technology troubleshooting, including Meraki-managed environments, printers, meeting room technology, and physical security systems like Verkada.
• Coordinate with third-party vendors and service providers for repairs, replacements, licensing, and operational support.
• Contribute to office moves, technology rollouts, platform improvements, documentation updates, and broader TECH support projects.
• Provide support for on-site and remote events, ensuring reliable technology setup, live issue resolution, and a positive end-user experience.

Qualifications and Requirements

• Experience supporting a fast-paced, multi-platform environment is highly desirable, particularly within a service desk or end-user support function.
• Strong troubleshooting capabilities across operating systems, end-user devices, business applications, connectivity, and user access issues.
• Experience supporting mixed-platform environments, including Mac and Windows devices, mobile endpoints, and cloud-based SaaS applications.
• Good understanding of service desk principles, including ticket ownership, prioritization, escalation, documentation, and customer communication.
• Working knowledge of endpoint management, software deployment, patching, and device compliance practices.
• Awareness of networking fundamentals and ability to perform first-line diagnosis of wired, wireless, VPN, and office connectivity issues.
• Confidence in supporting executive and non-technical users in a clear, calm, and professional manner.

Required Skills

• First and second-line technology support
• Proficiency with hardware, software, collaboration platforms, identity and access management, networking, workplace technology, and SaaS applications
• Administration of Mac and Windows Surface devices
• Experience with identity and access management tools including Okta and Microsoft 365
• Familiarity with collaboration and productivity platforms such as Zoom, Slack, Google Workspace, Box, and SharePoint
• Mobile device and telecom support for EE and Vodafone services
• Asset management using Oomnitza
• Mobile device management and endpoint compliance tooling including IRU and Intune
• Networking troubleshooting with Meraki
• Familiarity with physical security systems like Verkada
• General troubleshooting skills
• Effective communication skills
• Customer-focused support delivery

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Saudi Arabia, with the company operating across multiple international locations.

About the Role

CareerFirst is seeking an E-Learning Platforms Operations and Technical Support Specialist to join their team in Riyadh, Saudi Arabia. This opportunity is part of the Tamheer program, offering a career path for individuals with 0-1 years of experience in the e-learning sector. The successful candidate will play a crucial role in managing, maintaining, and supporting the Learning Management System (LMS) to ensure an effective and seamless e-learning experience for all users.

Key Tasks and Responsibilities

• Assist in the overall administration, configuration, and ongoing maintenance of the Learning Management System (LMS).
• Create, update, and manage user accounts, ensuring appropriate access permissions are assigned to learners, instructors, and administrators.
• Accurately upload, organize, and test digital learning materials, courses, quizzes, and multimedia content to ensure a smooth user experience.
• Serve as the primary point of contact for users experiencing technical issues, providing prompt support to resolve login problems, navigation errors, or system malfunctions.
• Generate periodic reports detailing learner progress, course completion rates, attendance records, and overall platform engagement metrics.
• Conduct quality assurance checks to ensure all published content adheres to platform standards and functions correctly across a variety of devices and web browsers.

Qualifications and Requirements

• The applicant must be fully eligible to register and participate in the Tamheer program of the Technical and Vocational Training Corporation (HRDF).
• Hold a Bachelor's degree in Computer Science, Information Technology, Educational Technology, or a closely related field.

Required Skills

• Basic familiarity with Learning Management System (LMS) platforms such as Moodle or Blackboard, or a strong, demonstrable willingness to learn.
• Excellent communication skills in both Arabic and English, enabling effective interaction with diverse user groups.

Additional Details

Company: CareerFirst Company

Location: Riyadh, Saudi Arabia

Required Experience: 0-1 years

Job Type: Full-time