Inquiry Clerk Jobs in Riyadh

More than 143 Inquiry Clerk Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

Centro Waha

Full-time
Join Our Team as a Reservations Agent at Centro Waha!

We are currently seeking passionate and dynamic guest-focused Revenue professionals who take pride in delivering extraordinary levels of customer service. As a Reservations Agent, you will be at the forefront of ensuring smooth and efficient service delivery. Your key responsibilities will include:
  • Processing and confirming guest room reservations made via phone, letter, or fax.
  • Inputting all reservations into our system and addressing inquiries, complaints, and requests regarding reservations.
  • Staying updated on all hotel promotions and processing reservations according to established procedures.
  • Maintaining product knowledge and applying rate management effectively.
  • Promoting good public relations to maximize business.
  • Ensuring all incoming calls are answered according to Rotana standards.
  • Organizing visa requests for hotel guests and identifying upselling opportunities.

What We Are Looking For:
You should possess a diploma or degree in hospitality, along with previous experience in hotel reservations. Proficiency in computer skills and excellent communication abilities in English are essential, with additional language skills being a plus.

Key Competencies:
The ideal candidate will have a customer-focused mindset, proactive personality, and a courteous, dynamic, and approachable character. You should be able to work independently in a structured environment while demonstrating:
  • Understanding the job
  • Teamwork
  • Taking Responsibility
  • Recognizing Differences
  • Adaptability
  • Customer Focus

breifcase2-5 years

locationRiyadh

6 days ago
Administrative Assistant

Administrative Assistant

📣 Job Ad

Fakeeh Care Group

Full-time
Join Fakeeh Care Group as an Administrative Assistant!

In this pivotal role, you will provide high-level administrative support to the OUL as well as assist in managing the department's daily operations. Your responsibilities will include coordinating schedules, handling communications, preparing reports, and performing various administrative tasks to ensure that the department functions smoothly.

Key Responsibilities:
  • Manage the OUL calendar, scheduling meetings and communications with stakeholders.
  • Handle incoming and outgoing correspondence including emails, phone calls, and letters.
  • Assist in preparing reports and presentations as needed by the OUL.
  • Maintain accurate records related to division administration.
  • Organize departmental meetings and follow up on action items.
  • Perform general office duties such as ordering supplies and managing office equipment.
  • Track and report data on staff retention and vacancies.
  • Support special projects and initiatives, monitoring progress.
  • Facilitate communication between the OUL and staff, addressing inquiries.
  • Ensure confidentiality of sensitive information and compliance with relevant regulations.

Requirements:
  • Minimum of 2 years in an administrative role, preferably in a hospital environment.
  • A degree in administration or related field, with necessary computer training.
  • Excellent command of oral and written English.
  • Strong computer skills including proficiency in MS Excel, Outlook, Word, and PowerPoint.

At Fakeeh Care Group, we value continuous improvement and adherence to high standards in healthcare delivery. Join us to make a difference!

breifcase2-5 years

locationRiyadh

18 days ago
Human Resources Clerk

Human Resources Clerk

Sawaed Recruitment Company

SR 5,000 - 9,000 / Month dotFull-time
Tasks and Responsibilities 1. First: Functional Preparation for New Employees - Managing the entire functional preparation process from accepting the job offer to the start date of work. - Preparing and issuing all employment documents for new employees accurately and on time. - Acting as the main point of contact for new employees, providing guidance and responding to their inquiries throughout all stages of preparation. - Coordinating with relevant departments and internal parties to ensure completion of visa requirements and compliance with regulatory requirements before starting work. - Maintaining and updating employee files in accordance with secure hiring requirements, auditing, and review. - Updating and tracking the progress of preparation procedures through applicant tracking systems and human resources information systems. - Providing a positive, consistent, and engaging experience for new employees according to Cognita standards. - Preparing functional preparation reports and providing stakeholders with the required updates. - Supporting projects to develop procedures, improve processes, and perform other tasks assigned by management. 2. Second: Government Relations and Compliance - Coordinating and communicating with government agencies, including the Ministry of Human Resources and Social Development, the General Directorate of Passports, and the General Organization for Social Insurance. - Managing all residency, visa, and immigration procedures, including issuance, renewal, transfer, and cancellation. - Ensuring compliance with Saudi Labor Law and the requirements of the localization program (Nitaqat). - Updating and managing company and employee data through government systems such as Qiwa, Absher for Business, and Muqeem. - Managing company registration procedures, licenses, and official documents, including commercial registration, municipal licenses, and chamber of commerce subscriptions. - Monitoring violations, fines, and legal issues and working to resolve them. - Managing registration and updates with the General Organization for Social Insurance and ensuring compliance with payroll and wage requirements. - Monitoring localization rates and supporting related compliance initiatives. - Supporting hiring and termination procedures in accordance with government regulations. - Preparing reports related to compliance, visa status, and other governmental matters. - Monitoring updates and regulatory changes and ensuring their implementation within the organization.

breifcase2-5 years

locationAl Aqeeq, Riyadh

7 days ago
Seller

Seller

📣 Job AdNew

Sunbulah Group

Full-time
Join Sunbulah Group as a Sales Representative!
Are you passionate about building relationships and driving customer satisfaction? We are looking for a dynamic Sales Representative to join our team in Riyadh.

Key Responsibilities:
  • Build and maintain effective front-line relationships with assigned customers to enhance loyalty and satisfaction.
  • Oversee and develop existing business within assigned customers/territory.
  • Develop a structured daily/weekly call/visit list and maintain accuracy of customer information monthly.
  • Conduct intense prospecting of new customers and develop a targeted list with managerial support.
  • Process new customer acquisitions and manage administration prerequisites.
  • Ensure effective follow-up on orders and deliveries while providing optimal customer service.
  • Track, analyze, and report on sales goals and objectives on a daily basis.
  • Handle customer inquiries and complaints promptly and accurately.
  • Provide appropriate product selections and quotations based on customer inquiries.
  • Confirm customer balances, manage payment collections as per company policy.
  • Gather market intelligence on competitive activities and report findings to management.
  • Participate in team meetings and training sessions as directed by the sales manager.
  • Adhere to corporate integrity and values while ensuring compliance with company policies.

At Sunbulah Group, we are dedicated to exceeding expectations for quality, promptness, and reliability in our service. Join us and be a part of our commitment to customer satisfaction!

breifcase0-1 years

locationRiyadh

1 day ago
Reservations Agent

Reservations Agent

📣 Job Ad

Novotel Hotels

Full-time
Join Novotel Hotels as a Reservations Agent!
We are seeking a professional and customer-focused Reservations Agent to join our team at tamayyaz in Riyadh, Saudi Arabia. In this role, you will be the first point of contact for our guests, managing reservations with efficiency, accuracy, and exceptional service. You will handle booking inquiries, process reservations, and ensure every guest receives a seamless and supportive experience from their initial contact through their stay.

Responsibilities:
  • Process and manage guest reservations through multiple channels including phone, email, and online booking systems.
  • Provide accurate information about room availability, rates, amenities, and special offers to potential guests.
  • Maintain detailed and organized reservation records, ensuring all guest information is entered correctly and securely.
  • Handle guest inquiries and special requests with professionalism and empathy, offering customized solutions when possible.
  • Manage cancellations and modifications to existing reservations in a timely manner.
  • Coordinate with other departments to ensure guest preferences and special requirements are communicated effectively.
  • Resolve booking discrepancies and guest concerns with problem-solving skills and a supportive approach.
  • Multitask efficiently during peak booking periods while maintaining accuracy and attention to detail.
  • Follow company policies and procedures to ensure compliance and consistency in all reservation operations.
  • Contribute to achieving occupancy targets and revenue goals through effective sales techniques and upselling opportunities.

Qualifications:
  • Proven experience as a Reservations Agent, customer service representative, or similar role in the hospitality or travel industry.
  • Proficiency with reservation management systems and booking platforms.
  • Strong verbal and written communication skills in English; Arabic language skills are highly preferred.
  • Excellent organizational abilities with strong attention to detail and accuracy in data entry.
  • Demonstrated time management skills with the ability to prioritize multiple tasks simultaneously.
  • Customer-focused mindset with the ability to remain calm and professional under pressure.
  • Problem-solving skills and the ability to handle guest concerns with empathy and support.
  • Proficiency with computer systems and Microsoft Office applications.
  • Familiarity with Customer Relationship Management (CRM) systems is preferred.
  • Knowledge of the hospitality industry and guest service standards is advantageous.
  • Ability to work flexible schedules, including weekends and holidays as required.

breifcase2-5 years

locationRiyadh

22 days ago
Project Coordinator

Project Coordinator

📣 Job AdNew

ADROYTS

Full-time
About the Role:
The Project Coordinator is responsible for supporting the planning, coordination, and follow-up of project activities to ensure that deliverables are completed on time and in line with agreed requirements. The role involves maintaining project documentation, tracking progress, coordinating with internal and external stakeholders, and supporting project managers in day-to-day project execution. The Project Coordinator plays an important role in ensuring smooth communication, proper documentation, and effective project follow-up.

Key Responsibilities:
  • Support project planning activities, including timelines, deliverables, milestones, and required resources.
  • Coordinate with project teams, clients, vendors, and internal departments to ensure smooth project execution.
  • Track project progress and follow up on pending tasks, deadlines, and action items.
  • Prepare and maintain project documentation, meeting minutes, status reports, and project trackers.
  • Support the preparation of project schedules, presentations, reports, and progress updates.
  • Assist in identifying project risks, delays, and issues, and escalate them to the project manager when required.
  • Coordinate meetings, workshops, and project-related communication with stakeholders.
  • Monitor project deliverables to ensure alignment with approved scope and quality standards.
  • Support procurement, invoicing, logistics, and administrative requirements related to projects.
  • Maintain organized records of approvals, correspondence, contracts, and project files.
  • Assist in closing project activities, collecting final documents, and preparing completion reports.

Qualifications & Skills:
  • Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field.
  • Minimum of 2–4 years of experience in project coordination, project support, or administrative project roles.
  • Good understanding of project management principles, timelines, reporting, and documentation.
  • Strong organizational, follow-up, and coordination skills.
  • Ability to manage multiple tasks and communicate effectively with different stakeholders.
  • Professional certifications such as CAPM, PMP, PRINCE2 Foundation, or equivalent are preferred.
  • Proficiency in MS Office, especially Excel and PowerPoint; knowledge of project management tools is an advantage.
  • Strong attention to detail and ability to work under deadlines.
  • Good command of English; Arabic proficiency is an advantage.

breifcase2-5 years

locationRiyadh

1 day ago