1. Establishing and operating the online store platform
- Participating in the preparation and establishment of the online store.
- Uploading products and managing categories, content, descriptions, and images.
- Monitoring the technical readiness of the site and coordinating with the developer when necessary.
2. Managing orders and daily operations
- Tracking orders from receipt to delivery.
- Coordinating with the warehouse regarding stock, preparation, and shipping.
- Resolving operational issues and monitoring shipping delays.
3. Coordinating with shipping and payment companies
- Managing daily relationships with shipping companies
- Monitoring electronic payment gateways and ensuring they work correctly.
- Opening technical support tickets when problems arise.
4. Improving customer experience
- Responding to customer inquiries electronically.
- Monitoring customer feedback and preparing weekly reports with observations.
5. Updating and managing content
- Updating prices, stock, and seasonal offers.
- Continuously adding new products based on shipments.
- Preparing professional descriptions for products.
6. Reporting and analysis
- Preparing weekly reports on sales, visits, and top-selling products.
- Analyzing delivery issues and finding solutions.
- Proposing simple improvements to the workflow.
7. Supporting the marketing team
- Preparing discount codes.
- Uploading banners and advertising materials to the store.
- Tracking campaign results and linking them to orders.
1,000 / Month
Part-time
