Jobs in Riyadh

More than 977 Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Senior Sales Account Manager

Senior Sales Account Manager

📣 Job AdNew

Naseej

Full-time

About the Role

Naseej, a leader in digital transformation for learning and knowledge management with nearly 36 years of experience across the MENA region, is seeking a Senior Sales Account Manager to join its team in Riyadh, Saudi Arabia. This role is designed for a results-driven professional with a strong understanding of the Saudi market, particularly within the governmental and corporate sectors. The successful candidate will utilize their experience to drive revenue growth, cultivate strategic partnerships, and contribute to Naseej's provision of innovative technology solutions.

This strategic position focuses on managing and expanding key accounts, with a significant emphasis on engaging with the Public Investment Fund (PIF) and its subsidiaries, as well as other prominent governmental entities and major corporations. The Senior Sales Account Manager will be instrumental in navigating complex sales cycles and ensuring client satisfaction through tailored technology solutions.

Key Responsibilities

  • Own and manage a dedicated portfolio of key governmental and corporate accounts within the Saudi market.
  • Develop and implement comprehensive strategic account plans to foster revenue growth and establish enduring partnerships.
  • Proactively identify and pursue new business opportunities within the Public Investment Fund (PIF), its subsidiaries, and other key governmental organizations.
  • Lead the entire sales lifecycle, from initial prospecting and proposal development to contract negotiation and deal closure.
  • Cultivate and maintain strong relationships with C-level executives and senior stakeholders within target accounts.
  • Collaborate effectively with cross-functional teams, including pre-sales, delivery, and product development, to ensure alignment with client requirements.
  • Continuously monitor market trends, competitor activities, and emerging opportunities within the Kingdom of Saudi Arabia's technology landscape.
  • Consistently achieve and surpass assigned revenue targets and key performance indicators (KPIs).

Qualifications and Experience

  • A minimum of 10 years of progressive B2B/enterprise sales experience specifically within the Saudi Arabian market.
  • A proven track record of successfully closing deals with governmental entities; direct experience selling to the Public Investment Fund (PIF) or any of its subsidiaries is considered a significant advantage.
  • Substantial experience engaging with the corporate sector, in addition to the governmental sector.
  • Previous experience in knowledge management, information solutions, technology sales, or closely related industries is highly preferred.

Required Skills

  • Expertise in Sales and Account Management.
  • Proficiency in Relationship Management and Negotiation.
  • Strong capabilities in Prospecting and Proposal Development.
  • Adept at Market Trends Analysis and KPI Achievement.
  • Knowledge of Knowledge Management and Information Solutions.
  • Experience in Technology Sales.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase+10 years

locationRiyadh

6 minutes ago
Technology Specialist

Technology Specialist

📣 Job AdNew

Abbott

Full-time

About the Role

Abbott is seeking a Technology Specialist to join its Cardiac Rhythm Management (CRM) division in Riyadh, Saudi Arabia. This is a full-time, field-based position focused on supporting innovative technologies aimed at improving the lives of patients with heart arrhythmias. As part of a global leader in cardiac rhythm technologies, this role offers the opportunity to contribute to advancements within an international company.

Role Context and Responsibilities

The Technology Specialist will provide advanced technical and clinical support during device implants, follow-ups, and troubleshooting procedures. This role is integral to the launch, pilot programs, and early adoption of new technologies within the CRM portfolio, supporting their lifecycle management from pre-launch through post-market phases. You will assist healthcare professionals (HCPs) with device programming, diagnostics, and optimization, and deliver high-level demonstrations of new technologies in Cath and EP labs.

  • Provide advanced technical and clinical support during device implants, follow-ups, and troubleshooting.
  • Support the launch, pilot programs, and early adoption of new CRM technologies.
  • Assist in the lifecycle management of new technologies.
  • Support healthcare professionals with device programming, diagnostics, and optimization.
  • Deliver demonstrations of new technologies in Cath and EP labs.
  • Develop and deliver training programs for internal teams and healthcare professionals.
  • Educate Sales teams and distributors on new technology features.
  • Provide support for scientific sessions, workshops, and congress activities.

Qualifications and Requirements

Candidates for this role should possess a Bachelor's degree in Biomedical Engineering and hold a Saudi Council of Engineers (SCE) license. A minimum of 2 years of experience in the medical field is required. Proficiency in both English and Arabic is also necessary for this position.

  • Bachelor's degree in Biomedical Engineering.
  • Saudi Council of Engineers (SCE) license.
  • Minimum of 2 years of experience in the medical field.
  • English and Arabic language proficiency.

Essential Skills

Success in this role requires a blend of technical, clinical, and interpersonal skills. The ability to provide effective technical and clinical support, troubleshoot issues, and manage the lifecycle of new technologies is crucial. Strong communication and presentation abilities are essential for training and demonstrations, alongside excellent interpersonal skills for effective collaboration.

  • Technical Support
  • Clinical Support
  • Troubleshooting
  • New Technology Introduction and Lifecycle Management
  • Device Programming, Diagnostics, and Optimization
  • Product Demonstrations
  • Training Program Development
  • Sales Education and Scientific Session Support
  • Excellent Communication and Presentation Skills
  • Strong Interpersonal Skills
  • Discipline and Flexibility
  • Teamwork

Work Environment and Location

This is a full-time, field-based position located in Riyadh, Saudi Arabia. The role involves working within a dynamic environment supporting advanced cardiac rhythm management technologies.

Company Overview

Abbott is a global leader in healthcare, committed to helping people live fuller lives through better health. The company fosters an environment where employees can do meaningful work, develop professionally, and be themselves. Abbott is recognized for its commitment to diversity and inclusion and is acknowledged as a great place to work worldwide.

breifcase2-5 years

locationRiyadh

7 minutes ago
Interior fit-out and finishing supervisor

Interior fit-out and finishing supervisor

📣 Job AdNew

La Maison Dorée

Full-time

About the Role

La Maison Dorée is seeking a dedicated Interior Fit-Out and Finishing Supervisor for a full-time, on-site position in Riyadh, Saudi Arabia. This role is essential for overseeing the successful execution of interior fit-out and finishing activities, ensuring all projects meet high standards of quality and design integrity. The supervisor will manage day-to-day site operations, from task planning to final inspections, requiring a proactive approach to problem-solving, strong leadership, and a keen eye for detail to ensure client satisfaction and project success within established timelines and budgets.

Key Responsibilities

  • Oversee the daily execution of interior fit-out and finishing activities on-site.
  • Monitor site progress, ensuring adherence to project schedules and milestones.
  • Coordinate with various trades and subcontractors for a seamless workflow.
  • Ensure all work complies with approved designs, project specifications, and quality standards.
  • Plan and assign daily tasks to site labor and subcontractors.
  • Supervise subcontractors and site labor, providing clear direction.
  • Conduct thorough checks of finishing materials and workmanship for quality assurance.
  • Ensure the proper installation of furniture, joinery, and decorative elements.
  • Review architectural, interior, and shop drawings to translate designs into site instructions.
  • Resolve on-site issues and challenges promptly and efficiently.
  • Track material usage and inventory on site.
  • Report progress, identified risks, and potential delays to management regularly.
  • Enforce strict adherence to all site safety regulations and protocols.
  • Maintain a clean, organized, and safe work site at all times.
  • Collaborate with designers, project managers, and clients for timely and on-budget project delivery.

Qualifications and Requirements

  • Proven experience in supervising interior fit-out and finishing works, with a preference for high-end residential, retail, or showroom projects.
  • Demonstrated ability to read and interpret architectural, interior, and shop drawings.
  • Experience in site coordination, scheduling daily activities, and managing subcontractors and labor teams.
  • Knowledge of site safety practices and local building standards.
  • Excellent communication and problem-solving skills.
  • Ability to handle client and designer feedback professionally.
  • High attention to detail, focusing on workmanship, alignment, color matching, and visual consistency.
  • Proficiency in basic project documentation, including site reports, snag lists, and material tracking.
  • Ability to work on-site full-time.
  • Capacity to manage changing priorities and meet tight deadlines.
  • A diploma or degree in Interior Design, Civil Engineering, Architecture, or a related field is preferred.

Required Skills

  • Interior fit-out and finishing works supervision.
  • Experience with high-end residential, retail, or showroom projects.
  • Strong understanding of interior finishes, joinery, and furniture installation.
  • Expertise in quality control for luxury spaces.
  • Ability to read and interpret architectural, interior, and shop drawings.
  • Proficiency in site coordination and scheduling daily activities.
  • Skilled in managing subcontractors and labor teams.
  • Knowledge of site safety practices and local building standards.
  • Familiarity with interior construction and finishing best practices.
  • Effective communication and problem-solving abilities.
  • Capability to handle client and designer feedback.
  • Exceptional attention to detail, focusing on workmanship, alignment, color matching, and visual consistency.
  • Proficiency in creating site reports, snag lists, and material tracking.
  • Familiarity with local suppliers and practices in Riyadh or the region is advantageous.
  • Adaptability to manage changing priorities.
  • Proven ability to meet tight deadlines.

Work Environment and Experience

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The role requires a minimum of 5-10 years of experience in supervising interior fit-out and finishing works. The ideal candidate will be adept at managing site operations and ensuring high-quality project completion.

breifcase5-10 years

locationRiyadh

7 minutes ago
Senior Financial Controller & Contract Specialist - 1 Year Contract Extendable

Senior Financial Controller & Contract Specialist - 1 Year Contract Extendable

📣 Job AdNew

Hays

Seasonal

About the Role

Hays is seeking a Senior Financial Controller & Contract Specialist for a 1-year extendable contract role based in Riyadh, Saudi Arabia. This position is designed for professionals with a robust background in financial control, audit, and contract management. Candidates with a Big 4 audit background who have transitioned into financial control and can effectively manage contractual financial risks and governance are particularly encouraged to apply.

The role requires a senior individual contributor to lead financial control activities, ensure compliance with internal policies and IFRS, and manage contractual financial risks. The successful candidate will be instrumental in strengthening internal controls, supporting audit readiness, and identifying and mitigating financial risks.

Key Responsibilities

  • Lead financial control activities, ensuring strict compliance with internal policies and International Financial Reporting Standards (IFRS).
  • Oversee and manage financial reporting accuracy, cost control measures, and budget monitoring processes.
  • Strengthen internal control frameworks and actively support audit readiness initiatives.
  • Identify potential financial risks and implement effective mitigation strategies to safeguard company assets and financial stability.
  • Liaise effectively with both internal and external auditors, facilitating smooth audit processes.
  • Review and manage contracts with a keen focus on financial terms, associated risks, and overall compliance.
  • Ensure that all contracts align seamlessly with company financial policies and established internal controls.
  • Provide crucial financial input and analysis during contract negotiations and any subsequent amendments.
  • Monitor contract performance, track adherence to obligations, and assess financial exposure throughout the contract lifecycle.
  • Collaborate closely with legal and commercial teams on contract structuring to ensure financial viability and risk mitigation.
  • Ensure adherence to established governance frameworks and all relevant regulatory requirements.
  • Analyze and mitigate both financial and contractual risks, implementing robust control measures.
  • Implement best practices in financial control and contract oversight to enhance operational efficiency and compliance.

Qualifications and Requirements

  • A minimum of 10 years of progressive experience in financial control, audit, or a closely related field.
  • Mandatory experience gained from a Big 4 accounting firm, either in audit or financial advisory services.
  • A strong, demonstrable background in financial controlling, internal controls, and auditing principles and practices.
  • Proven exposure to contract review and management from a financial perspective, understanding the financial implications of contractual agreements.
  • A solid understanding of financial reporting standards, specifically IFRS.
  • Experience working effectively within complex, fast-paced business environments.
  • Fluency in Arabic is mandatory for this role.

Required Skills

  • Expertise in Financial Control and Internal Controls.
  • Proficiency in Audit processes and Audit Readiness.
  • Comprehensive Contract Management and Contract Review capabilities.
  • Strong understanding of Financial Terms and Contract Compliance.
  • Knowledge of Financial Policies and Contract Negotiations.
  • Ability to manage Contract Amendments, Contract Performance Monitoring, and Financial Exposure assessment.
  • Skills in Contract Structuring and understanding Governance Frameworks.
  • Proficiency in assessing Regulatory Requirements and implementing Financial Risk Mitigation and Contractual Risk Mitigation strategies.
  • Adherence to Financial Control Best Practices and Contract Oversight Best Practices.
  • In-depth knowledge of IFRS.
  • Excellent Analytical Skills and Problem-Solving capabilities.
  • High Attention to Detail and a strong Governance Mindset.
  • Effective Stakeholder Management and Communication Skills.

Contract Details and Location

This is a contract position with an initial duration of 1 year, offering the possibility of extension. The work type is contract-based. The role is located in Riyadh, Saudi Arabia.

breifcase+10 years

locationRiyadh

8 minutes ago
Renovation Field Support Engineer

Renovation Field Support Engineer

📣 Job AdNew

Otis Elevator Co.

Full-time

About the Role

Otis Elevator Company Saudi Arabia Ltd is seeking a dedicated Renovation Field Support Engineer to join our team. This full-time position is based in the Riyadh Region, serving both Riyadh and Al Khobar. The role is critical for ensuring the safe, efficient, and high-quality execution of renovation projects for existing equipment, systems, and facilities. The Renovation Field Support Engineer will provide essential technical and project support, ensuring all work adheres to Otis's engineering standards and regulatory requirements.

As a global leader in elevator and escalator services, Otis moves billion people daily. We are committed to fostering an innovative, diverse, and supportive community. We invest in employee development through opportunities, training, and resources, including our Employee Scholar Program.

Key Responsibilities

  • Conduct site assessments to evaluate the condition of existing systems before renovation.
  • Provide expert troubleshooting support to field teams and contractors during the renovation process.
  • Recommend engineering solutions and upgrades based on site findings.
  • Enforce safety standards on-site and ensure compliance with regulations and company policies.
  • Perform quality inspections to ensure renovation activities meet high standards.
  • Maintain proper documentation for all renovation efforts.
  • Identify potential project risks and propose corrective actions.
  • Prepare technical reports, site visit summaries, and progress updates for stakeholders.
  • Communicate project challenges, proposed solutions, and timeline adjustments to relevant parties.

Qualifications and Requirements

  • A minimum of 5 years of experience in vertical transportation, with a focus on renovation and modernization projects.
  • Strong diagnostic and problem-solving skills for complex technical issues.
  • Proven ability to accurately interpret engineering drawings and schematics.
  • Excellent communication and coordination abilities with a customer-focused mindset.
  • Capacity to work effectively under pressure in demanding field environments.
  • Strong organizational and reporting skills for project documentation and communication.
  • Experience utilizing field service management systems.
  • Proficiency with project management tools, including MS Project and Excel.

Required Skills

  • Technical Support
  • Troubleshooting
  • Engineering Solutions
  • Safety Standards Enforcement
  • Quality Inspections
  • Documentation Management
  • Risk Identification and Mitigation
  • Corrective Actions Planning
  • Technical Report Writing
  • Site Visit Summaries
  • Progress Updates Reporting
  • Effective Communication
  • Coordination
  • Customer-Focused Mindset
  • Organizational Skills
  • Reporting Skills
  • Field Service Management Systems Proficiency
  • MS Project Proficiency
  • Excel Proficiency
  • Diagnostic Skills
  • Problem-Solving Skills
  • Engineering Drawings Interpretation
  • Schematics Interpretation

Work Location and Type

This is a full-time position located in the Riyadh Region, Saudi Arabia, with responsibilities covering both Riyadh and Al Khobar.

breifcase5-10 years

locationRiyadh

8 minutes ago
Warehouse keeper (Saudi National)

Warehouse keeper (Saudi National)

📣 Job AdNew

Accor

Full-time

About the Role

Mövenpick Hotel & Residences Riyadh, part of Accor, is seeking a dedicated Saudi National to join its Materials Management team as a Warehouse Keeper. This full-time position is essential for the efficient operation of the hotel's storehouses, ensuring optimal stock levels for food & beverage, operating supplies, and equipment (OS&E). The role requires adherence to Accor's international inventory standards and local Saudi Arabian regulations. The Warehouse Keeper will maintain inventory accuracy, ensure proper storage and issuance of goods, and contribute to the smooth functioning of the hotel's supply chain.

Key Responsibilities

  • Receive, inspect, and verify all incoming goods against purchase orders, delivery notes, and quality specifications.
  • Log all receipts, issuances, and transfers within the hotel's inventory tracking system (*, FMC, MC, or SAP).
  • Ensure proper storage of all items, implementing a First-In, First-Out (FIFO) methodology, especially for perishable Food & Beverage products.
  • Monitor stock levels to prevent overstocking or shortages and initiate timely reorder requests to the purchasing department.
  • Organize and maintain the cleanliness, hygiene, and layout of warehouse areas in accordance with standard safety regulations and ALLSAFE (Accor) hygiene practices.
  • Safeguard hotel property against loss, damage, theft, or deterioration.
  • Issue goods and materials to hotel departments upon receipt of authorized store requisitions.
  • Report slow-moving, expired, or damaged stock to the Materials Manager.
  • Participate in monthly and periodic physical stock-taking counts with the finance/auditing team.
  • Investigate and reconcile discrepancies between physical stock counts and system records.
  • Prepare and submit reports on stock levels, consumption trends, and waste management.

Qualifications and Requirements

  • Strictly open to Saudi Nationals, in compliance with Saudization targets.
  • A High School Diploma is required. A Diploma in Logistics, Supply Chain, Business Administration, or a related field is preferred.
  • Minimum of 1 to 2 years of experience in storekeeping, warehousing, or inventory control. Hospitality or hotel experience is highly preferred.
  • Good command of written and spoken English and Arabic.
  • Physical stamina to lift, move, and organize heavy item boxes.
  • Agility to work across different temperature-controlled storerooms, including dry, chilled, and frozen environments.

Required Skills

  • Proficiency in MS Office, with a strong emphasis on Excel.
  • Familiarity with inventory control principles and warehouse operations.
  • Experience with inventory tracking systems such as Material Control (MC), FMC, or SAP is advantageous.
  • Understanding and application of the FIFO (First-In, First-Out) methodology.
  • Adherence to hygiene and safety standards, including Accor's ALLSAFE practices.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within the hotel's warehouse facilities, which include various temperature-controlled environments. The position requires close collaboration with various hotel departments and adherence to Accor's operational standards.

breifcase0-1 years

locationRiyadh

9 minutes ago
Operations Excellence Coordinator

Operations Excellence Coordinator

📣 Job AdNew

Three

Full-time

About the Role

Salasa is seeking a motivated and detail-oriented Operations Excellence Coordinator to join our team in Riyadh, Saudi Arabia. This role is crucial in supporting the Operations Excellence team to drive continuous improvement, enhance operational governance, and optimize performance across Salasa's fulfillment, transportation, and logistics operations. The Operations Excellence Coordinator will play a key part in data analysis, KPI monitoring, project coordination, and ensuring adherence to operational standards. This is an opportunity for an early-career professional to gain hands-on experience in a dynamic logistics environment, supporting the collection and analysis of operational data to identify areas for improvement and assist in the implementation of strategic initiatives.

Key Responsibilities

  • Maintain and update operational performance dashboards, reports, and Key Performance Indicator (KPI) trackers.
  • Collect, validate, and analyze operational data to identify trends, risks, and opportunities for improvement.
  • Coordinate operational excellence initiatives across fulfillment centers, dark stores, transportation, and support functions.
  • Support the implementation and follow-up of continuous improvement projects.
  • Assist in documenting and maintaining Standard Operating Procedures (SOPs), work instructions, policies, and process maps.
  • Track action items arising from audits, operational reviews, and management meetings.
  • Support operational audits and compliance reviews to ensure adherence to company standards.
  • Prepare weekly and monthly operational performance reports for management.
  • Coordinate with stakeholders to ensure timely execution of improvement plans.
  • Monitor operational Service Level Agreements (SLAs) and escalate performance gaps when necessary.
  • Support workforce productivity and process optimization studies.
  • Assist in preparing presentations, business reviews, and executive reports.
  • Participate in root cause analysis and corrective action planning.
  • Maintain project documentation and ensure proper record-keeping.

Qualifications and Requirements

  • Bachelor's degree in Industrial Engineering, Supply Chain, Logistics, Business Administration, or a related field.
  • 0-3 years of experience in logistics, supply chain, warehouse operations, operations excellence, business excellence, or process improvement.
  • Advanced proficiency in Microsoft Excel and Microsoft PowerPoint.
  • Strong analytical and reporting skills.
  • Excellent communication and stakeholder management abilities.
  • Knowledge of KPI management, process mapping, and continuous improvement methodologies is preferred.
  • Experience with Business Intelligence (BI) tools such as Power BI is an advantage.

Required Skills

  • Data Analysis
  • Reporting & Dashboard Management
  • Process Improvement
  • Project Coordination
  • Problem Solving
  • Attention to Detail
  • Operational Excellence Mindset
  • Communication & Collaboration
  • Microsoft Excel
  • Microsoft PowerPoint
  • KPI Management
  • Process Mapping
  • Continuous Improvement Methodologies
  • BI Tools
  • Power BI

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves supporting operations across various functions within Salasa's logistics network.

breifcase0-1 years

locationRiyadh

9 minutes ago
Business Development Manager – Interior Design & FF&E مدير تطوير اعمال- التصميم الداخلي والتأثيث

Business Development Manager – Interior Design & FF&E مدير تطوير اعمال- التصميم الداخلي والتأثيث

📣 Job AdNew

La Maison Dorée

Full-time

About the Role

La Maison Dorée is seeking a Business Development Manager specializing in Interior Design & FF&E to join our team in Riyadh. This role is responsible for identifying, developing, and securing new business opportunities within the Saudi Arabian market across residential, hospitality, and commercial sectors. The primary focus will be on cultivating strategic relationships with key stakeholders to build a robust pipeline of projects and drive the company's growth objectives.

The ideal candidate will possess a deep understanding of the Saudi market, a proven track record in business development within relevant sectors, and an established network of contacts. This position requires a self-motivated individual with strong communication, negotiation, and relationship-building skills, capable of working independently to achieve targets.

Key Responsibilities

  • Identify and pursue new project opportunities within the interior design, fit-out, and FF&E sectors.
  • Build and nurture strong relationships with developers, consultants, architects, project managers, hotel operators, and other key decision-makers.
  • Monitor the market for upcoming projects, tenders, and emerging business opportunities.
  • Arrange and conduct meetings and presentations to showcase La Maison Dorée's services and capabilities.
  • Generate qualified leads and convert them into viable business opportunities.
  • Collaborate with design, sales, and project management teams during proposal and tender stages.
  • Maintain an organized pipeline of opportunities and provide progress reports.
  • Represent the company professionally at industry events and networking functions.
  • Support negotiations and commercial discussions with potential clients and partners.

Qualifications and Requirements

  • A minimum of 5 to 10 years of progressive experience in business development, specifically within the interior design, fit-out, FF&E, luxury retail, hospitality, or construction sectors.
  • A demonstrable track record in identifying, pursuing, and securing high-value projects.
  • A strong understanding of the Saudi Arabian market landscape and its project procurement processes.
  • Excellent communication, presentation, negotiation, and interpersonal relationship-building skills.
  • The ability to be self-motivated, target-driven, and work with a high degree of autonomy.
  • Fluency in both Arabic and English is mandatory.
  • An established network of relationships with developers, consultants, architects, hospitality operators, project management firms, royal projects, and high-end residential clients within Saudi Arabia.
  • Existing relationships with key decision-makers and stakeholders across the construction, hospitality, and luxury residential sectors in Saudi Arabia.

Required Skills

  • Business Development
  • Interior Design
  • FF&E (Furniture, Fixtures, and Equipment)
  • Relationship Building
  • Negotiation
  • Communication
  • Presentation Skills

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a professional who can operate independently and contribute to the company's strategic growth within the Saudi market.

breifcase5-10 years

locationRiyadh

9 minutes ago
INTERNAL ACCOUNT SUPPORT

INTERNAL ACCOUNT SUPPORT

📣 Job AdNew

Belden Inc.

Full-time

About the Role

Belden Inc. is seeking an Internal Account Support professional to join its team. This role is integral to the company's mission of connecting people, information, and ideas to address complex connectivity challenges. The position contributes to driving innovation and creating value for customers and the communities served. This is a full-time, mid-level position offering collaboration with global teams and exposure to diverse perspectives, contributing to solutions that extend beyond the company's immediate business. The role is instrumental in supporting sales operations and ensuring customer satisfaction.

Key Responsibilities

  • Respond promptly to all customer requests and inquiries for standard information, including pricing, delivery times, and sample requests, via phone and email.
  • Facilitate the distribution of pricing promotions to accounts, as directed by account managers, and assist with special discounts aimed at increasing bookings and billing at month-end or quarter-end.
  • Promote and introduce new products, providing basic training to key accounts and channels as required by account managers.
  • Provide fact-based input to Business Units to help define new customer requirements and develop customer and vertical market solution propositions that deliver quantifiable value.
  • Enter quotations for special requests and forward these quotes to the requester.
  • Identify areas for improvement in sales practices and propose actionable suggestions for enhancement.

Qualifications and Requirements

  • Bachelor's Degree or relevant work experience in a customer-facing role within an industrial environment.
  • Excellent communication skills, both verbally and in writing.
  • Ability to work successfully in a fast-paced environment.
  • Proactive and pragmatic approach to tasks and challenges.
  • Fluency in both Arabic and English is essential.

Required Skills

  • Experience with Customer Relationship Management (CRM) systems, including Salesforce and SAP.
  • Strong communication and interpersonal abilities.
  • Flexibility and adaptability in a dynamic work setting.
  • Proactivity and initiative in problem-solving and task execution.

Work Environment and Experience

This is a full-time position. The role requires 2-5 years of experience. The position is located in the Riyadh Region of Saudi Arabia, with potential work locations in either Riyadh or Al Khobar.

breifcase2-5 years

locationRiyadh

9 minutes ago
Services Planning & Operations Lead

Services Planning & Operations Lead

📣 Job AdNew

Initial Facilities Management

Full-time

About the Role

Initial Facilities Management is seeking a Services Planning & Operations Lead to join their team in Riyadh, Saudi Arabia. This full-time position is responsible for overseeing all aspects of Total Facilities Management (TFM) services planning and operations, focusing on seamless workflow management and effective service delivery. The role aims to maintain high levels of customer satisfaction and align operational strategies with client objectives.

This position requires a proactive leader with experience in operations management, strategic planning, and team leadership within the facilities management sector. The individual will develop and implement operational frameworks, manage third-party activities, and drive continuous improvement initiatives to meet contractual obligations and client expectations.

Key Responsibilities

  • Oversee all workflow management and TFM Services Planning and Operations Management matters.
  • Collaborate with departments to ensure consistent customer satisfaction efforts.
  • Manage and maintain control over all project workflows.
  • Plan and schedule all third-party activities according to the scope of work.
  • Monitor contractual deliverables and develop comprehensive delivery plans.
  • Design and develop action plans for various stages of the customer service process.
  • Monitor team productivity and address performance issues to ensure efficiency and consistent service experiences.
  • Develop and initiate project improvement processes in response to contractual changes to fulfill client requirements.
  • Maintain an effective FM management strategy aligned with the Contracting Authority's strategy, Asset Register, and Services.
  • Make critical policy, planning, and strategy decisions for operations.
  • Develop, implement, and review operational policies and procedures.
  • Maintain an organizational structure with an adequate resource plan to deliver TFM Services.
  • Train and develop staff to effectively deliver services requested under the contract.
  • Attend management meetings and provide comprehensive facility management information.
  • Cooperate and coordinate with the Contracting Authority in implementing improvement initiatives and adopting a continuous improvement program.
  • Plan inventory levels and locations, and execute all forecasting and planning programs.
  • Develop and implement an Occupational Health and Safety (OH&S) program and Safety Management System (SMS) for all staff and subcontractors, adhering to relevant authority requirements.
  • Ensure the implementation and management of a Quality Management System (QMS) in line with ISO standards and Contracting Authority policies.
  • Ensure equipment, materials, tools, and consumables are used and stored safely and correctly, following manufacturer recommendations.
  • Develop strategies and processes to deliver all required spare parts and consumables for project operations.
  • Utilize knowledge of capacity consumption to improve the effectiveness and resilience of services and the workplace.
  • Continuously measure consumption levels to compare planned capacity with actual usage.
  • Ensure the CAFM department, Resource Leads, and Mobilization Leads deliver requirements as per project and management expectations.
  • Lead the execution of all reward and recognition events for staff.
  • Ensure all training requirements are delivered effectively and on time.
  • Develop enhanced passenger experience programs.
  • Participate in client tours and audits, and ensure immediate rectification of observed issues.
  • Fulfill all listed and contractual responsibilities, including additional requirements as directed by management within the scope of expertise.
  • Deliver management reports, deliverables, and ad hoc reports from the team in a timely manner.

Qualifications and Requirements

  • Bachelor's Degree in Operations Management or an Engineering field.
  • A minimum of 15 to 20 years of relevant experience in a similar role.
  • Experience in Aviation operations and maintenance departments.

Required Skills

  • Workflow Management
  • Operations Management
  • Customer Satisfaction
  • Contractual Deliverables Management
  • Customer Service Process Design
  • Team Productivity Enhancement
  • Project Improvement Process Development
  • FM Management Strategy
  • Policy Development
  • Operational Policies and Procedures
  • Resource Planning
  • Staff Training and Development
  • Facility Management Information Dissemination
  • Improvement Initiatives Coordination
  • Continuous Improvement Program Implementation
  • Inventory Planning and Management
  • Forecasting
  • Occupational Health and Safety (OH&S) Program Development
  • Safety Management System (SMS) Implementation
  • Quality Management System (QMS) Implementation
  • ISO Standard Compliance
  • Spare Parts and Consumables Management
  • Capacity Management
  • Computer-Aided Facility Management (CAFM) Systems
  • Rewards and Recognition Programs
  • Passenger Experience Programs Development
  • Client Audits Participation
  • Facilities Management Expertise
  • Negotiations Skills
  • Client Relationship Management
  • Aviation Operations Knowledge
  • Aviation Maintenance Knowledge
  • Consultation Expertise
  • Good command of English.
  • Knowledge of Arabic is ideally beneficial.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires over 10 years of relevant experience. The company is Initial Facilities Management.

breifcase+10 years

locationRiyadh

9 minutes ago
Operation Director

Operation Director

📣 Job AdNew

Fakeeh Care Group

Full-time

About the Role

Fakeeh Care Group is seeking an experienced Operation Director to oversee the financial and operational performance of designated areas in Riyadh, Saudi Arabia. This role is responsible for ensuring adherence to contractual terms, implementing cost control systems, and managing stock and asset performance. The Operation Director will drive efficiency, ensure compliance, and uphold high standards of health, hygiene, and safety across operations. Reporting directly to the Chief Executive Officer, this full-time position requires a strategic leader with expertise in facility management and operational excellence, committed to Fakeeh Care's person-centered values.

Key Responsibilities

  • Manage the overall financial and operational performance of assigned areas in accordance with CEO guidelines.
  • Ensure strict adherence to the scope of work detailed in contractual terms and conditions.
  • Establish, maintain, and monitor strict cost control systems across all operational departments.
  • Ensure storage and stock control systems are up-to-date, monitoring stock rotation and validity.
  • Maintain company and client-owned assets and equipment in good order, controlling repair and replenishment costs.
  • Operate the contract within established budgetary margins.
  • Maintain constant liaison with the Client representative, fostering a strong working relationship.
  • Monitor the ordering of all supplies and requirements, both internally and from external suppliers.
  • Ensure the validity of all employee documentation (*, security passes, medical certificates, licenses, vacations) and manage timely renewals.
  • Ensure employee timesheets are accurately completed and submitted to Head Office on time each month.
  • Liaise with the Training Department for staff training initiatives.
  • Conduct job-specific training for employees within the individual's operations.
  • Perform annual staff evaluations and make recommendations for promotions, salary changes, employee of the month awards, and disciplinary actions, including termination where applicable.
  • Ensure employees are aware of and comply with company policies and procedures.
  • Maintain awareness of the KSA Labor Law and its stipulations, particularly regarding disciplinary action.
  • Manage leave schedules and submit requests for relievers to the CEO at least two months in advance.
  • Maintain strict confidentiality of all company financial information.
  • Compile and submit monthly reports to the CEO detailing all aspects of operations, highlighting problems encountered and actions taken for rectification.
  • Ensure reports cover maintenance activities, ongoing or new projects, supplier communications, and cost-effective service management enhancement schemes.
  • Transmit copies of all client correspondence, minutes of site meetings, and other relevant communications to the CEO immediately upon acknowledgment.
  • Ensure all offers to the Client are reviewed by the CEO prior to submission, involving Site Engineers where applicable.
  • Inform the CEO of any major repair and maintenance activities.
  • Ensure the highest standards of health, hygiene, and safety are maintained in operations, liaising closely with the company's CEO on these matters.
  • Closely monitor the performance of all department heads.
  • Adhere to safety regulations set by the company and the Client.
  • Provide a monthly safety statistics report for the entire operation.
  • Liaise with the Client on all safety-related matters.
  • Conduct safety meetings with department heads and establish a safety committee to monitor and update management on safety matters.
  • Perform any other duties requested by the CEO that are outside the normal routine but within the scope of work.
  • Take full responsibility and accountability for HSE policies and procedures.
  • Conform to the Company's Quality Assurance Program guidelines, based on ISO 9001:2000 ***
  • Perform all duties and tasks in a manner that supports Fakeeh's Person-Centered care values.
  • Actively contribute to continuous improvement initiatives within the scope of the role.
  • Adhere to safety protocols and proactively address job-related safety concerns.
  • Comply with cybersecurity policies and standards, participating in awareness training to prevent cyber threats.
  • Uphold Fakeeh Care's code of conduct, policies, and ethical standards.
  • Complete mandatory education as per requirements at least one month prior to expiration.

Qualifications and Requirements

  • Minimum of 10 years of operational experience.
  • At least 5 years of experience in a senior leadership or management role.
  • Experience in facility management within healthcare environments from well-reputed local or international companies.
  • Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
  • An MBA from an accredited university is required.
  • Excellent command of oral and written English and Arabic.

Required Skills

  • Facility Management
  • Healthcare Environments
  • Cost Control
  • Stock Control
  • Asset Management
  • Budget Management
  • Client Relationship Management
  • Staff Training
  • Performance Evaluation
  • Labor Law Compliance (KSA)
  • Confidentiality
  • Reporting
  • Maintenance Management
  • Project Management
  • Health, Hygiene, and Safety (HSE) Management
  • Quality Assurance
  • Continuous Improvement
  • Cybersecurity Policies
  • Leadership
  • Communication
  • Operations Management

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the Fakeeh Care Group, a reputable healthcare organization.

breifcase+10 years

locationRiyadh

10 minutes ago
Center Manager

Center Manager

📣 Job AdNew

The Place BC

Full-time

About the Center Manager Role

The Place BC is seeking a Center Manager to oversee all branch operations, staff management, and strategic growth for its business center in Riyadh, Saudi Arabia. This role is integral to driving profitability and ensuring the efficient functioning of the business center as a standalone unit.

Key Responsibilities

  • Oversee and manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth and efficient functioning of the business center.
  • Lead the team in delivering exceptional customer service, effectively resolving issues, and maintaining high occupancy rates.
  • Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and ensuring compliance with brand standards.
  • Develop and execute comprehensive sales strategies aimed at revenue growth, cost control, and fostering strong community engagement.
  • Monitor key performance metrics, prepare detailed reports, and implement data-driven improvements based on analysis and feedback to regional management.
  • Ensure strict adherence to Saudi labor laws, health and safety regulations, and all relevant cultural norms in all operational aspects.
  • Foster a positive and productive work environment through effective staff training, performance evaluations, and the implementation of Saudization initiatives.
  • Manage budgeting and ensure compliance with all relevant regulations and company policies.
  • Provide strong team leadership to drive operational excellence and achieve business objectives.

Qualifications and Experience

  • A Bachelor's degree is required; a Master's degree is highly favored.
  • A degree in hospitality management is preferred.
  • A minimum of 5 years of experience as an operations manager in a business center.
  • At least 5 years of experience in operations management within Saudi Arabia.
  • A minimum of 5 years of experience as an operations director in hospitality or property management.

Required Skills

  • Leadership and Team Leadership
  • Operations Management
  • Staff Management
  • Sales Strategy Development and Execution
  • Data Analysis and Reporting
  • Customer Service Excellence
  • Budgeting and Financial Management
  • Compliance and Regulatory Adherence

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. The specific work type is full-time.

breifcase5-10 years

locationRiyadh

10 minutes ago
Lead Engineer - Contracts

Lead Engineer - Contracts

📣 Job AdNew

Jasara Program Management Company

Full-time

About the Role

Jasara Program Management Company (JASARA PMC) is seeking a Lead Engineer - Contracts to act as an independent contractual authority. This role represents the Engineer's function under FIDIC forms of contract, overseeing client-contractor agreements on major infrastructure and construction projects. The position requires a professional with a proven background in contract administration, engineering oversight, and dispute-neutral decision-making.

This role is essential for ensuring the fair and impartial administration of contracts, serving as a neutral arbiter to facilitate project continuity and minimize disputes. The Lead Engineer will be responsible for upholding project specifications, codes, and standards while managing complex contractual relationships.

Key Responsibilities

  • Act as the Engineer under FIDIC contracts, ensuring fair and impartial administration of agreements between the Employer and the Contractor.
  • Administer QIC-based contractor agreements in strict compliance with FIDIC procedures and all contractual obligations.
  • Review and certify interim and final payment certificates, ensuring accuracy and adherence to contractual terms.
  • Assess and certify variations, claims, and extensions of time (EOT), providing objective evaluations.
  • Review and approve contractor submissions and deliverables, ensuring they meet project requirements and contractual scope.
  • Ensure that all project documentation, notices, and contractual communications are meticulously maintained in accordance with FIDIC requirements.
  • Serve as an independent decision-making authority, maintaining strict neutrality between contracting parties.
  • Objectively assess contractor and employer claims, issuing determinations and decisions based solely on contract provisions.
  • Provide professional judgments to minimize disputes and support the seamless continuity of project operations.
  • Provide high-level engineering leadership, ensuring strict compliance with project specifications, relevant codes, and industry standards.
  • Review and approve design submissions and other technical deliverables, verifying their alignment with project objectives.
  • Oversee construction activities to ensure they are conducted in alignment with approved plans and the defined contractual scope.
  • Act as the key interface between the Employer, Contractors, consultants, and relevant regulatory bodies.
  • Lead meetings, progress reviews, and resolution discussions pertaining to both contractual and technical issues.
  • Provide strategic advice to the Employer regarding contractual risks and effective mitigation strategies.
  • Proactively identify potential project risks and contractual issues before they escalate.
  • Manage and evaluate claims, disputes, and variations with a strong commercial awareness and understanding.
  • Support dispute avoidance and resolution mechanisms, including participation in DAB/DAAB processes where applicable.

Qualifications and Requirements

  • A minimum of 20-25+ years of progressive experience in engineering and contract management.
  • A proven track record of serving as the Engineer (as defined under FIDIC) on major infrastructure or construction projects.
  • Deep expertise in various FIDIC contract forms, including but not limited to the Red Book and Yellow Book.
  • A strong background in managing large-scale, complex contractor environments.

Required Skills

  • Exceptional knowledge of contract law, FIDIC principles, and comprehensive claims management.
  • Strong analytical and decisive decision-making skills.
  • A high level of professional integrity and the ability to maintain independence.
  • Excellent communication, negotiation, and stakeholder management abilities.
  • Proven ability to handle high-value contracts and complex disputes effectively.
  • Demonstrated leadership capability within multidisciplinary and multi-contractor environments.

Work Environment

This full-time position is based in Riyadh, Saudi Arabia, with Jasara Program Management Company.

breifcase+10 years

locationRiyadh

11 minutes ago
Collection Officer

Collection Officer

📣 Job AdNew

Aljeel Medical

Full-time

About the Collection Officer Role

Aljeel Medical is seeking a diligent and detail-oriented Collection Officer to join its team in Riyadh, Saudi Arabia. This full-time position is crucial for ensuring the timely recovery of outstanding payments from customers, thereby maintaining positive client relationships and supporting the company's financial stability. The Collection Officer will play a key role in managing accounts receivable, minimizing financial risk, and contributing to the organization's healthy cash flow.

Key Responsibilities

  • Ensure the timely recovery of outstanding payments from customers while maintaining positive client relationships.
  • Monitor accounts receivable and follow up on overdue invoices using the aging receivables report.
  • Compare amounts to be collected with customer account balances to ensure accuracy.
  • Collect and submit collection-related transactions on time in coordination with the direct manager.
  • Receive checks and cash payments and submit them to the cashier for deposit.
  • Resolve collection-related issues that may arise from sales and maintenance departments.
  • Prepare financial statements for customers to support debt collection efforts within specified timelines.
  • Perform any other duties or tasks assigned by the direct manager, provided they do not violate labor law.

Qualifications and Experience

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • 1 to 3 years of experience in collections, accounts receivable, or a similar role.
  • Basic knowledge of accounting principles and financial processes.
  • Familiarity with collection procedures and relevant regulations.
  • Ability to work under pressure and meet deadlines.

Required Skills and Abilities

  • Proficiency in Microsoft Excel and accounting/ERP systems.
  • Strong numerical and analytical skills.
  • Good communication and negotiation abilities.
  • Excellent interpersonal abilities.
  • Ability to handle difficult customers professionally.
  • Attention to detail and a high level of accuracy.
  • Good problem-solving and conflict resolution skills.
  • Effective time management and ability to meet deadlines.
  • Ability to analyze accounts and identify discrepancies.
  • Teamwork and collaboration skills.
  • Adaptability and the ability to work effectively under pressure.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience in collections or a related field.

breifcase0-1 years

locationRiyadh

11 minutes ago
Design Manager

Design Manager

📣 Job AdNew

Dan - PIF Company

Full-time

About the Role

Dan - PIF Company is seeking a Design Manager to join its team in Riyadh, Saudi Arabia. This full-time position requires a professional with a strong background in architecture and interior design, specifically within the hospitality sector. The role focuses on overseeing the design lifecycle for international branded hotels and resorts, ensuring adherence to brand standards and regulatory requirements.

This pivotal role is responsible for driving design excellence and ensuring the successful realization of hospitality projects through the management of complex design processes and coordination with diverse stakeholders.

Key Responsibilities

  • Lead and manage the comprehensive design process for hospitality projects, including hotels and resorts, from conceptualization through to construction documentation and site execution.
  • Coordinate with international hotel operators and brand representatives to ensure designs align with established brand standards and guidelines.
  • Drive design excellence across architecture and interior design, coordinating with related trades, consultants, and external stakeholders to ensure design quality and adherence to project timelines.
  • Review and approve all design drawings, material selections, and technical documentation to meet project objectives and quality benchmarks.
  • Ensure compliance with local and international building codes, relevant regulations, and project-specific design guidelines.
  • Integrate Building Information Modeling (BIM) processes into project workflows and ensure coordination and collaboration across all project disciplines.
  • Oversee owner-side BIM governance, including the development and adherence to Execution Information Requirements (EIR) and BIM Execution Plans (BEP).
  • Manage and oversee Common Data Environment (CDE) setup, control, and regular audits for efficient data management and collaboration.
  • Conduct model quality reviews and ensure compliance with project and industry standards.
  • Provide BIM inputs for Project Controls reporting to support accurate project tracking and performance analysis.
  • Prepare projects for digital handover, ensuring readiness of as-built documentation and asset data.
  • Coordinate with hospitality systems and vendors to ensure seamless integration of specialized equipment and services.
  • Lead stakeholder reporting and meeting management, ensuring clear communication and timely updates.

Qualifications and Experience

  • Bachelor's or Master's degree in Architecture, Interior Design, or a closely related field, or equivalent professional experience.
  • A minimum of 10 years of professional experience in design management.
  • Proven track record of delivering at least five international branded hospitality projects, such as hotels or resorts.

Required Skills and Expertise

  • Strong knowledge of hotel design standards and operational requirements.
  • Proficiency in BIM software, particularly Revit, and working knowledge of CAD tools.
  • Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Solid understanding of local and international building codes, regulations, and design guidelines.
  • Expertise in owner-side BIM governance, including EIR and BEP.
  • Demonstrated ability in multi-discipline design coordination.
  • Experience with CDE setup, control, and audits.
  • Proficiency in model quality reviews and compliance checks.
  • Ability to provide BIM inputs to Project Controls reporting.
  • Knowledge of digital handover readiness, including as-builts and asset data.
  • Experience in hospitality systems and vendor coordination.
  • Strong stakeholder reporting and meeting leadership capabilities.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

breifcase+10 years

locationRiyadh

11 minutes ago
Customer Service Executive

Customer Service Executive

📣 Job AdNew

Sawaid Recruitment

Full-time

About the Role

Sawaid Recruitment is seeking a dedicated Customer Service Executive to join our team in Riyadh, Saudi Arabia. This full-time position is key to managing and nurturing relationships with our corporate clients, ensuring high-quality service delivery, and contributing to the company's growth. The ideal candidate will be skilled in handling client inquiries, resolving issues efficiently, and proactively identifying opportunities to improve client engagement.

This role requires a professional who will serve as a primary point of contact for our corporate clients, ensuring their needs are met with accuracy and efficiency. You will play a significant part in maintaining client satisfaction and fostering long-term partnerships.

Key Responsibilities

  • Manage and follow up on all customer inquiries, requests, and service-related issues to ensure timely resolution.
  • Provide accurate and professional information and support to both existing and potential corporate clients.
  • Coordinate effectively with various internal departments to ensure the timely delivery of services and solutions to clients.
  • Monitor, document, and resolve customer concerns, ensuring appropriate follow-up actions are taken.
  • Actively build and maintain strong, positive relationships with corporate clients.
  • Maintain and regularly update customer records and databases with accurate and current information.
  • Support sales initiatives by identifying and generating new business leads.
  • Develop and maintain a thorough understanding of Sawaid Recruitment's products and services to effectively assist clients.

Qualifications and Requirements

  • Bachelor's degree or an equivalent educational qualification.
  • A minimum of 2 to 5 years of experience in Corporate Customer Service, Account Management, or a similar B2B customer-facing role.
  • Excellent communication and interpersonal skills, enabling effective interaction with diverse stakeholders.
  • Strong customer service and relationship management abilities, with a proven track record of client satisfaction.
  • Ability to manage multiple tasks and priorities effectively in a dynamic environment.
  • Proven ability to work collaboratively and productively with cross-functional teams.
  • Strong problem-solving skills and adept stakeholder management capabilities.
  • Ability to perform effectively in a fast-paced and high-pressure work environment.

Required Skills

  • Customer Service
  • Account Management
  • Communication
  • Interpersonal Skills
  • Relationship Management
  • Task Management
  • Teamwork
  • Problem-solving
  • Stakeholder Management

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic environment that requires effective collaboration and performance under pressure.

breifcase2-5 years

locationRiyadh

12 minutes ago
Identity and Access Management - L2/L3

Identity and Access Management - L2/L3

📣 Job AdNew

Sirar by stc

Full-time

About the Role

Sirar by stc, an advanced technology and cybersecurity company established by stc, is seeking a skilled Identity and Access Management (IAM) professional to join their team in Riyadh, Saudi Arabia. This full-time role is crucial for maintaining and enhancing the security and efficiency of our clients' digital operations through robust identity and access management solutions. The position is designated as L2/L3 support, requiring a strong technical background and the ability to handle escalated issues, perform in-depth analysis, and contribute to the strategic improvement of IAM systems. The ideal candidate will possess a comprehensive understanding of various IAM technologies and best practices, with a proven track record of managing and optimizing complex security environments.

Key Responsibilities

  • Configure, administer, and optimize Sailpoint IAM, IBM SSO, Beyond Trust PAM, VMware MDM, and Safenet MFA solutions.
  • Effectively handle and resolve escalated issues from L1 and L2 teams.
  • Proactively update and upgrade systems to maintain optimal performance and security standards.
  • Conduct thorough analyses of requests to identify potential risks.
  • Implement all system changes in strict adherence to change management processes.
  • Oversee the seamless handover of new systems and services.
  • Facilitate frequent knowledge transfer sessions for L1 and L2 teams.
  • Provide strategic recommendations for implementing effective access controls aligned with organizational goals.
  • Ensure system health through regular checks, focusing on availability and security.
  • Identify and address vulnerabilities promptly to enhance overall system security posture.
  • Identify and eliminate unused features in the system to streamline operations.
  • Conduct performance tuning of systems to enhance efficiency and responsiveness.
  • Perform routine clean-ups to maintain system integrity and performance.
  • Execute regular disaster recovery drills to ensure preparedness and resilience.

Qualifications and Requirements

  • Bachelor's degree in Computer Science, or a related field of study.
  • 5-7 years of relevant experience in Identity and Access Management.
  • Strong understanding of access control systems and technologies, including IAM, SSO, PAM, MDM, and MFA.
  • Solid understanding of the identity lifecycle, SSO, authentication models, and advanced security concepts.
  • Real-world experience with IDM platforms and authentication technologies, including SAML, LDAP, and SSO authentication.
  • In-depth knowledge of IDP-initiated user provisioning and de-provisioning processes.
  • Hands-on experience with IBM DB2 and LDAP, including schema management and optimization.
  • Comprehensive understanding of information security policies and best practices in identity management.
  • Advanced troubleshooting and diagnostic skills to efficiently resolve complex issues.
  • Excellent communication and vendor management skills.

Required Skills and Technologies

  • Identity and Access Management (IAM)
  • Single Sign-On (SSO)
  • Privileged Access Management (PAM)
  • Mobile Device Management (MDM)
  • Multi-Factor Authentication (MFA)
  • Sailpoint IAM
  • IBM SSO
  • Beyond Trust PAM
  • VMware MDM
  • Safenet MFA
  • Identity Lifecycle Management
  • Authentication Models
  • Advanced Security Concepts
  • IDM Platforms
  • SAML
  • LDAP
  • IDP-initiated User Provisioning and De-provisioning
  • IBM DB2
  • Schema Management and Optimization
  • Information Security Policies
  • Troubleshooting and Diagnostics
  • Communication Skills
  • Vendor Management

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. Preferred candidates will hold industry-based certifications such as CISSP, CISM, or relevant vendor-specific certifications.

By submitting your application, you confirm that you have read and understood sirar's Candidate Privacy Notice and agree to the processing of your personal data in accordance with it.

breifcase2-5 years

locationRiyadh

12 minutes ago
Onboarding Manager

Onboarding Manager

📣 Job AdNew

Riyadh Air

Full-time

About the Role

Riyadh Air (RX), headquartered in Riyadh, is establishing itself as a new national airline with a vision to shape the future of air travel and position Saudi Arabia as a global aviation and trade hub. As a digitally native airline connecting the Kingdom to over 100 destinations, Riyadh Air is seeking an experienced Onboarding Manager to develop and implement a market-leading onboarding experience.

In this role, you will be the primary authority on onboarding processes across the organization. Your responsibility will be to guide every new hire through a structured journey, from offer acceptance to their seamless integration into the airline. This involves ensuring all processes, system interactions, and human touchpoints are executed with precision, compliance, and a focus on delivering a positive and welcoming experience that reflects company values.

Key Responsibilities

  • Architect and manage a market-leading onboarding experience for all new hires.
  • Guide new hires through a comprehensive journey from offer acceptance to full integration and empowerment.
  • Serve as the authoritative voice on onboarding processes and best practices across the organization.
  • Ensure all onboarding processes, system interactions, and human touchpoints are delivered with precision, compliance, and genuine warmth.
  • Manage and mentor the wider Onboarding team to ensure consistent delivery of high-quality induction experiences.
  • Develop and continuously improve the onboarding journey based on feedback and performance metrics.
  • Monitor and measure onboarding effectiveness using KPIs, feedback surveys, and performance metrics.
  • Forge meaningful partnerships with a wide variety of stakeholders to champion thoughtful leadership.
  • Address complexity, escalations, and competing priorities within the onboarding function.

Qualifications and Requirements

  • Degree qualified.
  • Minimum of 7 years of experience in HR, with a strong focus on onboarding, talent acquisition, or employee experience.
  • At least 2 years of team management experience.
  • A track record of leading onboarding operations at scale within a complex, fast-moving organization.

Required Skills

  • Proficiency in HRIS systems and onboarding tools.
  • Solid understanding of HR best practices, labour legislation, data management, and compliance requirements.
  • Demonstrated team management capabilities.
  • Experience in leading onboarding operations.
  • Strong leadership skills.
  • Expertise in creating engaging employee experiences.

Work Environment and Details

This role is based in Riyadh, Saudi Arabia, within the Riyadh Region. The position is full-time. The company requires a candidate with over 10 years of overall experience, building upon the specified HR experience. This is an opportunity to contribute to the development of a new airline and its employee integration processes.

breifcase+10 years

locationRiyadh

12 minutes ago