Job Title: Operations Manager
Direct Reporting: Owner
Work Location: Riyadh, Kingdom of Saudi Arabia
Scope of Supervision: Entire company team (~10 employees) including accountants, engineers, maintenance technicians, and procurement officers
Job Purpose
To lead the daily operations of the family business and its assets integrally, while taking on part of the owner’s office tasks due to the nature
of the family business, allowing the owner to focus on higher strategic aspects.
Main Tasks and Responsibilities
First: Operational Management of the Company (Core Tasks)
Manage the daily workflow of the team (~10 employees) and ensure tasks are completed on time
Develop simple and effective Standard Operating Procedures (SOPs) suitable for the size of the company
Monitor performance through task management tools (Trello, Asana, or similar)
Second: Property and Tenant Management
Supervise the property portfolio (buildings, land, farms, rest areas, commercial facilities)
Manage lease contracts, collections, renewals, and monitor the "Ejar" platform
Communicate with tenants and handle complaints and requests
Third: Maintenance and Simple Construction Works
Field supervision of preventive and corrective maintenance teams
Follow up on finishing works and simple construction modifications and renovations
Contract with external contractors and monitor quality of execution and compliance with specifications
Fourth: Procurement and Supply
Manage the procurement of operational supplies, maintenance materials, and office equipment
Negotiate with suppliers and maintain a base of approved suppliers
Review purchase invoices before payment
Fifth: Human Resources and Team Management
Daily supervision of employees, attendance and departure, and vacations
Support recruitment, evaluation, and maintenance of employee files
Follow up on residency, insurance matters, and compliance with Ministry of Human Resources regulations
Sixth: Financial Coordination with the Accountant
Assist the accountant in preparing the operational budget and expense and revenue reports
Review invoices and payments before being approved by the owner
Prepare a brief monthly operational report for the owner
Seventh: External Relations
Interact with government entities (municipality, electricity, water, civil defense, Riyadh Municipality)
Coordinate with legal advisors and external accountants when needed
Eighth: Partial Private Office Tasks (Due to the family nature)
Organize some appointments and administrative follow-ups related to the owner’s business
Follow up on government transactions related to the family business
Manage and archive documents and contracts related to the company and its assets while ensuring complete confidentiality
Follow up on important appointments (renewals, records, contracts, subscriptions)
Carry out limited trusted tasks assigned directly by the owner due to trust
Note: These tasks are a minor part of the role (~20% of the time), while the core is managing the operations of the company and its assets
Required Qualifications and Experiences
Bachelor’s degree in Business Administration, Engineering, or Facility Management
7–12 years of experience in operations management, preferably in family-owned or medium-sized companies
Practical experience in property management, maintenance, and procurement
Proficiency in Arabic and English and advanced computer skills
Ability to multitask and work in a family-sensitive environment
Required Personal Traits
Integrity and complete confidentiality (essential due to the family nature)
Initiative and ability to work independently
Strong communication and negotiation skills
Maturity and tact in dealing with family members and external parties
Flexibility and readiness to go on-site when needed
5,000 - 6,000 / Month
Full-time
