Join KONE as a Maintenance SupervisorWe are seeking an experienced Maintenance Supervisor to lead our operational service delivery team in Riyadh, Saudi Arabia. As part of KONE, recognized as a Top Employer, you will play a key role in ensuring we meet customer commitments safely and to the highest quality standards.
Key Responsibilities:- Customer Service: Establish and maintain strong relationships with customers, ensuring timely responses to queries and accurate resolution of complaints.
- Safety and Quality: Ensure employee and end-user safety while delivering services in line with contractual commitments and regulations.
- People Management: Develop and motivate the technicians through regular coaching, performance evaluations, and safety communication.
- Repair Sales: Manage repair sales leads and promote new business opportunities.
- Maintenance Operations: Oversee maintenance processes and ensure timely completion of planned visits.
Qualifications:- Bachelor’s degree in Engineering.
- Minimum 5 years of experience in Elevator & Escalator or similar industries.
- Fluency in English and Arabic.
- Strong communication, organizational, and pressure-handling skills.
At KONE, we value collaboration, sustainability, and employee engagement, creating a work culture that prioritizes personal and professional growth.