Jobs in Riyadh

About the Role

ACOUSTIEG, a leading company in Saudi Arabia specializing in acoustic treatment and sound isolation, is seeking a dedicated Procurement Specialist to join its team in Riyadh. This role is integral to ensuring the efficient and timely acquisition of materials, tools, and equipment essential for the company's diverse construction and building projects across healthcare, education, residential, and commercial sectors. The Procurement Specialist will manage the end-to-end procurement process, contributing directly to ACOUSTIEG's mission of shaping industries and transforming communities.

Key Responsibilities

• Manage all procurement activities for construction materials, tools, equipment, and other project-related requirements.
• Source, evaluate, and select local and international suppliers to ensure the highest quality, cost efficiency, and timely delivery of goods.
• Negotiate pricing, contracts, and payment terms with suppliers to secure favorable terms for the company.
• Coordinate import and export shipments, including the preparation and management of all necessary documentation.
• Monitor inventory levels and collaborate closely with project teams to accurately forecast material requirements.
• Track purchase orders and shipments diligently, proactively resolving any supply chain or logistics issues that may arise.
• Ensure strict compliance with company policies, established procurement procedures, and relevant industry standards.
• Analyze supplier performance data to identify opportunities for cost savings and process improvements.

Qualifications and Requirements

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a closely related field.
• A minimum of 3 years of proven experience in procurement, with a strong preference for experience within the construction, contracting, or building materials sector.
• In-depth knowledge of construction materials, common suppliers, and best practices in procurement.
• Demonstrated experience in sourcing a wide range of construction products, including but not limited to steel, cement, insulation materials, electrical components, HVAC materials, and finishing materials.
• Proven ability to effectively negotiate with suppliers and manage supplier relationships.
• Proficiency in using Microsoft Excel for data analysis and reporting, as well as experience with ERP systems.
• Good communication skills in English.
• Strong organizational, analytical, and problem-solving abilities.

Required Skills

• Supply Chain Management
• Logistics
• Business Administration
• Procurement
• Construction Materials Knowledge
• Supplier Management
• Negotiation
• Microsoft Excel
• ERP Systems
• Communication Skills
• Organizational Skills
• Analytical Skills
• Problem-Solving

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in procurement. The salary range for this position is SAR 5,000 – 9,000 per month.

About the Role

National Company for Mechanical Systems (NCMS) is seeking a dedicated Configuration Engineer to join its team in Al Kharj, Riyadh, Saudi Arabia. Established in 2006, NCMS is a Saudi limited liability company focused on the localization of advanced technologies, aligning with Saudi Arabia's Vision 2030. The company specializes in high-precision manufacturing of mechanical and optical components, complemented by comprehensive environmental and engineering testing solutions. NCMS offers fully integrated capabilities from design and manufacturing to analysis, testing, and logistical support, positioning it as a leader in advanced manufacturing.

As a Configuration Engineer, you will be instrumental in establishing and governing the configuration management framework for the company's Research & Development projects and programs. This role requires a meticulous approach to ensure the integrity and traceability of all product data throughout its lifecycle.

Key Responsibilities

• Establish and govern the overall Configuration Management Plan (CMP) and associated standards for R&D projects/programs.
• Define, establish, and control product baseline structures, including Functional, Allocated, Product, and Physical baselines.
• Lead and manage the Engineering Change Management process, overseeing Engineering Change Proposals (ECPs) and Configuration Control Boards (CCBs).
• Ensure strict integrity, traceability, and correlation of product design data, software source code, hardware builds, and technical documentation.
• Conduct Functional Configuration Audits (FCA) and Physical Configuration Audits (PCA) prior to technology transfer and industrialization phases.

Qualifications and Requirements

• A Bachelor's degree in engineering or a related field.
• A minimum of 4 to 8 years of relevant professional experience in configuration management or a closely related field.
• Professional certifications in Configuration Management are highly beneficial.
• Professional System Engineering certifications (*, INCOSE) are highly beneficial.

Required Skills

• Configuration Management Plan (CMP) development and governance.
• Establishing and controlling Product Baseline Structures (Functional, Allocated, Product, Physical).
• Leading Engineering Change Management processes, including ECPs and CCBs.
• Ensuring Product Design Data, Software Source Code, Hardware Build, and Technical Documentation Integrity.
• Conducting Configuration Audits (FCA/PCA).
• Proficiency in System Engineering principles.

Work Environment and Details

This is a full-time position, requiring 48 hours per week, located in Al Kharj, Riyadh, Saudi Arabia. The role offers a motivating work environment with opportunities for professional training and development, alongside career growth prospects. Additional benefits are provided in accordance with company policy.

The application window for this position is from June 16, 2026, to June 30, 2026.

About the Role

Emdad By Elm is seeking a Senior Consultant Database Engineer to join their team in Riyadh, Saudi Arabia. This full-time role is responsible for the comprehensive management of enterprise databases, IBM MQ, and LDAP services. The successful candidate will ensure high availability, robust security, optimal performance, and readiness for disaster recovery across all production environments. This position requires a proactive individual with strong technical expertise in database administration, messaging middleware, and directory services, playing a critical role in maintaining the integrity and efficiency of core IT infrastructure to support business continuity and operational excellence.

Key Responsibilities

• Install, configure, and maintain LDAP directory servers across development, UAT, and production environments, designing and managing the Directory Information Tree (DIT) by defining Organizational Units (OUs), custom object classes, and attributes.
• Set up and monitor Multi-Master or Master-Slave replication for data consistency and high availability, and develop/enforce Access Control Instructions (ACIs) or Access Control Lists (ACLs) for user permissions and data security.
• Conduct regular health checks, load testing, and performance tuning of JVM settings and database caches, and install, upgrade, and configure IBM MQ components on distributed platforms.
• Set up MQ queue managers, local/remote queues, channels, listeners, and transmission queues, configuring MQ clusters for load balancing and high availability, and applying fix packs, patches, and managing MQ version upgrades.
• Manage MQ objects including queues, topics, channels, subscriptions, and security settings, monitor MQ queue depth, channel health, and message flow performance, and set up MQ client connections, bindings, and SSL/TLS certificates for secure communication.
• Work with application teams to provision messaging resources and troubleshoot integration issues, implement and maintain security controls using CHLAUTH, blockIP2, and MQ authorization settings, and utilize native and third-party monitoring tools for performance analysis.
• Tune channel parameters, buffer sizes, and log files for optimal throughput, configure alerts for queue depth thresholds, unresponsive channels, and message backlogs, and write administrative and automation scripts using Shell, Perl, Python, or PowerShell.
• Automate health checks, routine maintenance tasks, and failover procedures, participate in designing and implementing DR strategies, and configure and maintain HA environments.
• Perform MQ data backup and restore procedures, maintain detailed documentation for installations, configurations, and change procedures, and comply with enterprise change control and incident management policies (ITIL framework).
• Participate in audits and support compliance activities (SOX, PCI, GDPR, etc.), and install, configure, manage, and maintain database platforms including IBM DB2, Couchbase, Microsoft SQL Server, with exposure to PostgreSQL and MongoDB.
• Administer databases in production, staging, and disaster recovery (DR) environments, perform database provisioning, patching, upgrades, and version lifecycle management, and manage database storage, capacity planning, and space utilization.
• Monitor database performance, availability, latency, and resource usage, identify and resolve performance bottlenecks using query analysis, indexing strategies, and configuration tuning, and implement and manage High Availability (HA) and Disaster Recovery (DR) solutions.
• Implement database security controls including access management, encryption, auditing, and compliance with organizational security policies, apply secure configuration baselines and support vulnerability remediation and security audits, and collaborate with cybersecurity teams during security incidents, investigations, and patching activities.
• Design, implement, and test backup and recovery strategies for all supported databases, perform regular restore tests to ensure data recoverability and business continuity, and support DR drills and failover exercises.
• Automate routine DBA tasks using scripts and automation tools where applicable, define and maintain monitoring metrics, alerts, and dashboards for database health and KPIs, and integrate database monitoring with enterprise monitoring platforms.
• Work closely with application teams, infrastructure, middleware, and operations teams to support application requirements, provide database design reviews and best-practice guidance for new applications, and support database-related change requests, releases, and maintenance windows.
• Document database standards, procedures, and operational runbooks.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related engineering field.
• Typically 3–7+ years of experience in Identity and Access Management or specialized LDAP administration, IBM MQ administration, and Database administration.
• Structured and unstructured database administration in high availability and DR environments.
• MQ administration including managing queue managers, setting up MQ clusters, and managing highly available MQ managers.
• Container orchestration and Docker/Kubernetes experience related to MQ.
• Database certifications (IBM, Microsoft, PostgreSQL, MongoDB) are an advantage.

Required Skills and Competencies

• Expert understanding of Directory Services Protocols including LDAP/LDAPS, ** data models, and authentication protocols like SAML, OAuth, and Kerberos.
• Advanced administration skills in Linux operating systems.
• Proficiency in Python or Bash scripting for automating bulk data changes and routine maintenance.
• Knowledge of security standards including encryption standards (SSL/TLS), certificate management, and Zero Trust architecture.
• Strong hands-on experience with IBM MQ on Unix/Linux platforms and Appliances, with in-depth knowledge of MQ architecture, including queue managers, channels, queues, and message flows.
• Experience with MQ clustering, multi-instance queue managers, and shared queues, familiarity with MQ Advanced features, and understanding of SSL/TLS configuration, certificate management, and secure MQ messaging.
• Scripting experience for automation (*, Bash, Shell, Python) and familiarity with MQ monitoring tools.
• Strong hands-on experience with IBM DB2 (Standalone, HA/DR) and Microsoft SQL Server (Standalone, HA/DR) administration.
• Strong experience with Couchbase cluster management, replication, and performance tuning, and working knowledge of PostgreSQL and MongoDB administration and concepts.
• Experience with SQL tuning, indexing strategies, and query optimization, as well as experience with backup, restore, replication, and DR architectures.
• Experience with graphical LDAP browsers such as Apache Directory Studio, JXplorer, or Softerra LDAP Administrator, and expert use of standard command-line utilities such as ldapsearch, ldapmodify, and ldif files for bulk operations.
• Familiarity with Splunk for system health and stress testing, working knowledge of DevOps pipelines and tools, and experience with database automation and scripting (Shell, PowerShell, Python, etc.).
• Experience with monitoring tools and dashboards (*, enterprise monitoring platforms).
• Strong troubleshooting and analytical skills.
• Excellent verbal and written communication skills.
• Ability to work independently or in a collaborative team environment.
• Willingness to provide off-hours support or participate in an on-call rotation.
• Analytical problem-solving skills to perform root-cause analysis for complex authentication failures under pressure.
• Communication skills capable of translating technical identity concepts for non-technical stakeholders and writing clear system documentation.
• Proven ability to work cross-functionally with security and application development teams.
• Attention to detail in managing sensitive user data and ensuring strict adherence to security policies.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires participation in an on-call rotation and potential off-hours support.

About the Role

Al-Ayuni Investment and Contracting Company is seeking an Engineer I, Technical Quantities to join a significant infrastructure project in Diriyah, Riyadh. This role is essential for managing the technical quantity aspects of large-scale construction projects, ensuring accuracy from initial take-off to final cost estimation. The position is suitable for professionals with a background in quantity surveying, cost estimation, Bill of Quantities (BOQ) preparation, and technical quantity management within the infrastructure and construction sectors, playing a key part in project execution and financial control.

Key Responsibilities

• Prepare and verify quantity take-offs from engineering drawings and project specifications.
• Develop and review Bills of Quantities (BOQ) for accuracy and completeness.
• Generate material take-offs (MTO) and prepare detailed cost estimates for project components.
• Support tendering processes, procurement activities, and subcontractor evaluations.
• Review and analyze quotations from suppliers and subcontractors.
• Collaborate with engineering, planning, procurement, and project management teams to ensure effective information flow.
• Monitor design changes and assess their impact on quantities and project costs.
• Maintain accuracy and completeness of all quantity and cost-related documentation.

Qualifications and Requirements

• A Bachelor's degree in Civil Engineering or a related engineering discipline.
• Demonstrable experience in quantity surveying, cost estimation, or technical quantities management.
• A strong understanding of infrastructure construction projects.
• Proficiency in AutoCAD for drawing interpretation.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Excellent analytical skills for interpreting complex data.
• Strong written and verbal communication skills.
• Strong organizational skills for managing multiple tasks and deadlines.

Required Skills

• Quantity Take-off
• Cost Estimation
• BOQ Preparation
• Technical Quantity Management
• Material Take-off (MTO)
• Tendering Support
• Procurement Processes
• Subcontractor Evaluation
• AutoCAD Proficiency
• Microsoft Excel Expertise
• Analytical Skills
• Communication Skills
• Organizational Skills

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in a relevant field to effectively manage the technical quantity aspects of infrastructure projects.

About the Role

Parsons Corporation is seeking a Lead Document Controller to join its team in Riyadh, Saudi Arabia. This role is responsible for overseeing the complete document control function for a project, ensuring all documentation is accurately recorded, securely stored, and distributed to stakeholders in a timely manner. The position requires strong leadership, exceptional organizational skills, and a thorough understanding of advanced document management processes. The Lead Document Controller will play a key part in implementing best practices, ensuring compliance with industry standards, and driving process improvements to enhance project efficiency.

Key Responsibilities

• Serve as the primary document control job leader, providing technical guidance and support to junior Document Control Specialists.
• Review all work produced by the document control team to ensure timely and accurate results.
• Complete performance evaluations for document control staff under supervision.
• Implement robust document and data management solutions focusing on document control and records management best practices.
• Administer data and document management applications effectively.
• Process various document types through all required procedural steps in accordance with established procedures and guidelines.
• Ensure pre-established document control requirements, such as document numbering systems and signature requirements for approvals, are consistently met.
• Receive, track, and monitor documents using standard document management programs, registering documents, maintaining databases, and producing necessary logs, transmittals, and reports.
• Enter data and generate reports using standard office automation or department-specific computer applications.
• Initiate and respond to routine correspondence related to the area of responsibility.
• Stay current with department technologies, techniques, and services relevant to the area of responsibility.
• Collaborate with other staff members to develop and improve services.
• Respond effectively to a changing technology environment and participate in decision-making activities related to customer needs.
• Provide assistance to users in capturing and locating electronic information.
• Maintain an established data distribution system and schedule for the assigned project, adhering to client, project, department, and supplier requirements.
• Revise systems or schedules as required to ensure timely approvals and distribution of documents.
• Expedite the review, signature approval, and release of supplier and internally produced documents.
• Verify document retention requirements, arrange document cataloging, packing, and long-term storage or disposal of appropriate documents at project closeout.
• Manage the scheduled destruction of archived documents according to company and/or client guidelines, and provide assistance with document retrieval.
• Assist junior document control staff to ensure the effective implementation of project-specific procedures.
• Serve as the liaison between support groups, the home office, and field personnel.
• Interface effectively with internal and external organizational groups.
• Delegate and direct the work activities of the project document control team.
• Perform other duties commensurate with functional level and responsibilities.
• Contribute as a deadline-driven team player who works well with others.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Information Management, Engineering, or a related field.
• A minimum of 5 years of experience in document control or records management.
• At least 2-3 years of experience in a leadership or supervisory role within document control.
• Proven experience in managing document control systems and teams for large-scale projects or organizations.
• In-depth knowledge of document control procedures, standards, and regulations, including ISO and industry-specific standards.
• Strong organizational skills with the ability to manage large volumes of documents efficiently.
• Excellent attention to detail, ensuring the accuracy and completeness of all documents.
• Ability to lead and manage a team, ensuring productivity and compliance with project deadlines.
• Strong communication skills, both written and verbal, to facilitate effective communication with stakeholders at all levels.

Required Skills

• Document Control
• Records Management
• Leadership
• Organizational Skills
• Document Management Systems
• Experience with software such as Aconex, Procore, or SharePoint
• Knowledge of ISO Standards
• Attention to Detail
• Communication Skills
• Proficiency in MS Office Suite (Word, Excel, Outlook)
• Familiarity with project management and enterprise resource planning (ERP) software

Additional Information

• Job Title: Lead Document Controller
• Company: Parsons Corporation
• Location: Riyadh, Saudi Arabia
• Work Type: Full-time
• Experience Required: 5-10 years
• Desired Skills: Certification in document control (*, Certified Document Controller or ISO 9001) or records management; Strong knowledge of legal and regulatory document retention requirements.

About the Role

Mantis Collection is seeking an experienced IT Manager to oversee the information technology function at Basiqat Resort by Mantis, located in the Riyadh Region of Saudi Arabia. This role is responsible for ensuring the reliable, secure, and efficient operation of all IT systems, directly supporting guest experiences and resort operations. The IT Manager will play a key role in maintaining technology stability, which is essential for service delivery and guest satisfaction in this environment.

Key Responsibilities

• Oversee the installation, configuration, and maintenance of all IT systems and infrastructure.
• Ensure the reliable operation of networks, servers, Wi-Fi, and telecommunications systems, focusing on high availability and rapid issue resolution.
• Manage all hardware, software, and IT assets, including inventory and lifecycle management.
• Maintain hospitality-specific systems such as Property Management Systems (PMS), Point of Sale (POS), and Customer Relationship Management (CRM).
• Ensure seamless integration between operational systems and other departments.
• Support system upgrades, new implementations, and provide troubleshooting for hospitality applications.
• Maintain data integrity and optimize system performance for all IT applications.
• Implement and maintain IT security policies and procedures to safeguard data and systems.
• Monitor systems for vulnerabilities and ensure timely application of security updates.
• Ensure compliance with relevant data protection standards and Accor's IT policies.
• Manage access controls and user permissions.
• Provide IT support to all resort departments and staff, managing helpdesk operations and incident resolution.
• Train resort staff on the effective use of systems and digital processes.
• Manage relationships with external IT vendors and service providers.
• Oversee the procurement of IT equipment and software, ensuring cost-effectiveness.
• Coordinate with regional and corporate IT teams to ensure alignment with group standards.
• Manage cost-effective IT operations and IT-related contracts.
• Lead IT-related projects, including facility setups and system rollouts, particularly during pre-opening phases.
• Support digital transformation initiatives within the resort.
• Evaluate and recommend new technologies to enhance guest and operational experiences.
• Ensure the scalability and future-readiness of the resort's IT infrastructure.

Qualifications and Requirements

• A minimum of 5 to 8 years of progressive IT experience, with a preference for experience in hospitality or resort environments.
• Demonstrated experience in network administration, infrastructure management, and IT support.
• A solid understanding of cybersecurity principles and data protection standards.
• Experience in pre-opening or remote operational environments is highly desirable.
• A degree in Information Technology, Computer Science, or a closely related field.
• Relevant IT certifications such as Cisco, Microsoft, ITIL, or CompTIA are considered advantageous.
• Strong troubleshooting, analytical, and problem-solving skills.
• The ability to work independently and effectively in a remote or multi-site environment.

Required Skills

• IT Systems and Infrastructure Management
• Network Administration and Management
• Server and Wi-Fi Management
• Telecommunications Systems
• Hardware and Software Management
• IT Asset Management
• Hospitality Systems (PMS, POS, CRM, Back-office Applications)
• Cybersecurity Principles and Data Protection Standards
• IT Security Policy Implementation and Enforcement
• Accor IT Policy Compliance
• Access Control and User Permissions Management
• IT Support and Helpdesk Operations
• Incident Resolution Processes
• User Training on Systems and Digital Processes
• Vendor and Stakeholder Management
• Procurement of IT Equipment and Software
• Cost-Effective IT Operations and Contract Management
• Project Management
• Digital Transformation Initiatives
• Evaluation of New Technologies
• Infrastructure Scalability and Future-Readiness
• Troubleshooting, Analytical, and Problem-Solving Skills
• Experience with Opera PMS and Micros POS is a plus.

Work Environment and Location

This is a full-time position located in Riyadh, Riyadh Region, Saudi Arabia. The role requires the ability to work effectively in a remote or multi-site environment, supporting a unique resort setting focused on conservation and sustainable tourism.

About the Role

Burjline Builders is seeking a Sales Account Executive to join its team in Riyadh, Saudi Arabia. This full-time position involves driving revenue growth and expanding market presence by engaging with key decision-makers and presenting the value of an AI-powered hiring platform. The company, Qureos, is recognized for its AI platform that aims to streamline hiring processes and is supported by significant investment and trusted by over 1,000 organizations.

Key Responsibilities

• Manage the complete sales cycle, from initial prospecting and discovery to negotiation and contract finalization.
• Achieve revenue growth within mid-market and enterprise accounts through consultative selling methods.
• Conduct discovery calls, deliver product demonstrations, and engage in commercial discussions with stakeholders.
• Develop and maintain relationships with HR leaders, recruitment teams, and executive decision-makers.
• Identify new business opportunities and expand the company's market presence.
• Maintain accurate sales forecasts, ensure pipeline visibility, and manage CRM data.
• Collaborate with Sales Development Representatives, marketing, customer success, and leadership teams to optimize conversion rates and customer outcomes.
• Gather customer and market insights to inform product positioning and go-to-market strategies.
• Represent the company professionally in all interactions.

Qualifications and Requirements

• 2-5 years of experience in an Account Executive, B2B sales, or full-cycle SaaS closing role.
• A demonstrated history of consistently meeting or exceeding revenue targets.
• Experience managing complex sales cycles from initial contact to closing.
• Strong communication, presentation, negotiation, and relationship-building abilities.
• Capacity to engage effectively with HR leaders, founders, recruitment teams, and enterprise decision-makers.
• A high sense of ownership, demonstrated execution, urgency, and commercial acumen.
• Proficiency with CRM platforms such as HubSpot, Salesforce, or similar tools.
• Previous experience in SaaS, HRTech, recruitment, or with AI-driven products is advantageous.
• A Bachelor's degree in Business, Marketing, or a related field is preferred.

Required Skills

• Account Executive
• B2B Sales
• Full-cycle SaaS Closing
• Revenue Target Achievement
• Complex Sales Cycle Management
• Communication
• Presentation Skills
• Negotiation
• Relationship Building
• Engagement with HR Leaders, Founders, Recruitment Teams, and Enterprise Decision-Makers
• Ownership Mentality
• Execution and Urgency
• Commercial Instincts
• CRM Platforms (*, HubSpot, Salesforce)
• SaaS, HRTech, Recruitment, or AI-driven Product Knowledge
• Prospecting
• Discovery
• Contract Negotiation
• Revenue Growth Strategies
• Mid-Market and Enterprise Account Management
• Consultative Selling
• Discovery Calls and Product Demos
• Strategic Commercial Conversations
• Stakeholder Management
• New Business Development
• Sales Forecasting and Pipeline Management
• CRM Hygiene
• Collaboration with Sales, Marketing, and Customer Success Teams
• Customer and Market Insight Gathering
• Product Positioning
• Go-to-Market Strategy
• Professionalism
• High-Performance Mindset

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Biogen is seeking an Associate Clinical Country & Site Lead to join its team in Riyadh, Saudi Arabia. This role is focused on country-level clinical operations and requires local operational and scientific knowledge to support the clinical development strategy. The position is key to fostering local partnerships, improving customer satisfaction, and ensuring the focused delivery and execution of Biogen’s development pipeline.

Key Responsibilities

Working in close collaboration with the Director, Clinical Country & Site Lead, and the in-country Clinical Country & Site Lead or Senior Clinical Country & Site Lead, you will provide study teams with detailed local operational and scientific insights to ensure effective clinical operations execution. This involves integrating local opportunities, needs, and insights into operational plans. You will serve as a primary point of contact for investigators, affiliate office staff, CRO staff, and global teams, with a strong emphasis on quality, patient safety, and the oversight of CRO activities and performance. The role also includes acting as a site escalation point for investigator concerns, including issues related to data integrity, data quality, patient safety, or matters unresolved by the CRO, ensuring these are communicated to the appropriate Biogen responsible party.

• Maintain current local knowledge of Biogen’s therapeutic areas, standards of care, clinical trial requirements, and the needs of local investigators and research sites.
• Develop and maintain strong relationships with investigators and sites to position Biogen as a preferred partner for clinical research.
• Support country and site selection processes by gathering local insights and feedback from investigators and other key stakeholders.
• Act as the primary country-level QSDO/Biogen contact for sponsor oversight activities, including Sponsor Oversight Visits (SOVs), audits, inspections, and CRO oversight.
• Conduct co-monitoring activities during Sponsor Oversight Visits, verifying that trial records, informed consent documentation, and source documents are maintained in accordance with protocol, ICH-GCP, SOPs, and local regulations.
• Lead interactions with investigators, affiliate teams, CRO staff, and global stakeholders to facilitate information exchange and timely issue resolution across clinical studies.
• Monitor and assess overall trial and country performance to support QSDO objectives and country-level goals.
• Contribute to local projects and broader Clinical Study Operations activities as a representative of the country.

Qualifications and Requirements

• A university degree or an equivalent combination of education with a science background and relevant experience is required.
• A minimum of 5 years of clinical research experience is necessary. Experience managing clinical trial activities is desirable, particularly sponsor oversight activities in an outsourced / FSP model with CROs/vendors.
• A strong understanding of the cross-functional drug development process and significant scientific/clinical knowledge across key therapeutic areas is essential for discussing compounds, development plans, and protocol endpoints with investigator site personnel.
• Familiarity with ICH/GCP, applicable country regulations, and clinical trial monitoring in an outsourced model is required.
• Proven ability to manage a high volume of tasks of varying complexity within a given timeframe and in consideration of relative priorities.

Required Skills

• Clinical operations expertise.
• Strong scientific and clinical knowledge.
• Proficiency in building and managing partnerships.
• Commitment to customer satisfaction.
• Experience in clinical trial execution.
• Excellent investigator relations skills.
• Proficiency in quality management and patient safety protocols.
• Experience with CRO oversight.
• Knowledge of data integrity and data quality principles.
• Expertise in relevant therapeutic areas and standards of care.
• Understanding of clinical trial requirements.
• Exceptional relationship-building skills.
• Sound judgment and proactive problem-solving abilities.
• Adaptability and ability to manage multiple priorities.
• Knowledge of ICH/GCP guidelines and country regulations.
• Experience in clinical trial monitoring.
• Strong organizational and project management skills.
• Effective working knowledge of relevant IT tools for virtual team working.
• Excellent knowledge of clinical operational activities and challenges across the local geography.
• Strong interpersonal skills, cultural awareness, and high emotional intelligence.
• Collaborative decision-making approach.
• Excellent communication skills, including strong English language proficiency.
• Ability to assimilate new knowledge rapidly.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Biogen is committed to fostering a culture of inclusion and belonging, reflecting the communities where it operates and the patients it serves. The company believes that diverse backgrounds, cultures, and perspectives contribute to a stronger and more innovative company, focusing on building teams where every employee feels empowered and inspired. Biogen offers opportunities for learning, growth, and skill expansion, working collaboratively to deliver life-changing medicines.

About the Role

Alfanar is seeking a skilled and experienced Financial Controller to manage the financial aspects of its operations. This role is responsible for ensuring the accuracy of financial reporting, compliance with regulatory requirements, and the effective implementation of financial policies and procedures. The Financial Controller will contribute to optimizing financial resources, supporting business planning, and ensuring the company's financial health and strategic objectives are met. Alfanar is a Saudi company with a global presence, specializing in electrical products and renewable energy solutions, with operations in oil and gas, water treatment, infrastructure, technical services, and digital solutions.

Key Responsibilities

• Manage company accounts, budgets, and financial activities across various operations divisions to meet stakeholder information needs.
• Direct the planning and preparation of annual and long-term capital and operating budgets, ensuring alignment with business plans.
• Collaborate with functional counterparts to address cost determination issues, including inventory valuation and overhead distribution.
• Oversee the maintenance of fixed asset records and depreciation accounts, providing guidance on capitalization and depreciation methodologies.
• Participate in developing long-range financial forecasts and performing variance analysis.
• Supervise the preparation of annual financial statements for the Support Services Division.
• Ensure effective data collection procedures for timely updates to the IT system.
• Monitor financial performance against budgets, identifying and rectifying unsatisfactory performance.
• Meet the financial reporting and accounting data needs of the Support Services Division to facilitate decision-making.
• Prepare reports and statistics on chargebacks, recoveries, deficits, and other financial metrics.
• Supervise the deployment of accounting programs based on approved standard procedures.
• Prepare year-end final accounts and financial status reports for the Support Services Division.
• Recruit, develop, and manage high-performing team members.
• Identify and guide low performers towards improvement or make necessary release decisions.
• Ensure subordinates are assessed based on performance leading to planned results.
• Ensure the availability of a delegation of authority matrix as per company policy.
• Take full responsibility for operations as per the job description and company guidelines.
• Anticipate problems and take proactive steps to prevent them.
• Make necessary and timely decisions.
• Deliver required results in a timely manner with specified quality and cost.
• Transform corporate goals into actionable business plans.
• Plan, follow up, and execute business plans.
• Monitor plan performance and initiate corrective actions.
• Provide periodic work progress reports.
• Monitor and control budgets and expenses for optimum cost efficiency.
• Develop the organizational structure according to current and future requirements.
• Ensure the availability and deployment of job descriptions for all roles.
• Develop, coordinate, and implement well-defined systems, policies, and procedures, and seek automation opportunities.
• Utilize IT solutions relevant to the job and business, promoting automated systems.
• Uphold Alfanar's commitment to quality.
• Adapt to new techniques, technologies, management structures, and business models.
• Ensure a safe, secure, and legal work environment.

Qualifications and Requirements

• Bachelor's Degree in Accounting and Finance or a relevant field.
• 6 to 10 years of relevant work experience.

Required Skills

• Accounting Theory/Concepts
• Financial Analysis
• Financial Reporting
• Cost Control
• Budgetary Control System
• Costing Inventory
• Fixed Asset and Capital Expenditure Analysis
• Forecasting and Profitability Analysis
• Master Data Management
• HR Proficiency (recruitment, performance management, team development)
• Strong sense of Responsibility and accountability
• Effective Delivery and results orientation
• Business Planning and Performance Management
• Organizational Development
• Business Process Improvements and automation
• Commitment to Quality
• Adaptability to change
• Knowledge of Health, Safety, and Environment regulations

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within Alfanar's established operational framework, contributing to its global presence in electrical products and renewable energy solutions.

About the Role

CodeNinja Inc. is seeking a skilled Mid-Level BI Developer with expertise in Power BI and OFSAA to join our team in Riyadh, Saudi Arabia. This full-time position is designed for a professional with 5-10 years of experience who can contribute to the design, development, and maintenance of business intelligence solutions within the banking and financial services sector. The role requires a strong understanding of data integration, reporting, and analytics to deliver scalable and insightful reporting solutions.

Key Responsibilities

• Design, develop, and maintain interactive Power BI dashboards and reports, translating complex business requirements into intuitive visualizations and actionable insights.
• Create executive, operational, and regulatory reporting solutions to meet diverse business needs.
• Integrate and consolidate data from multiple sources, including OFSAA and enterprise databases, developing efficient data models, relationships, and semantic layers.
• Utilize Power Query, DAX, and SQL to transform and prepare data for reporting purposes.
• Work closely with OFSAA modules and related financial datasets to develop reports and dashboards supporting finance, risk, compliance, and regulatory functions.
• Ensure accurate mapping and reconciliation between OFSAA and reporting layers for data integrity.
• Implement Row-Level Security (RLS) and data access controls to ensure data security and compliance.
• Adhere to organizational data governance standards and maintain audit-ready reporting and documentation practices.
• Monitor and optimize report, dashboard, and dataset performance, improving refresh schedules, query efficiency, and data processing times.
• Troubleshoot performance bottlenecks and data inconsistencies to maintain system efficiency.
• Gather business requirements from finance, risk, compliance, and business teams through workshops and requirement-gathering sessions.
• Provide reporting recommendations and data-driven insights to stakeholders.
• Identify opportunities to enhance reporting capabilities and data quality, standardizing reporting practices and retiring redundant reports.
• Support BI roadmap initiatives and process improvements to drive continuous enhancement.
• Manage Power BI Service workspaces, datasets, gateways, and deployments, supporting publishing, access management, and report lifecycle management.
• Assist with BI environment governance and maintenance to ensure optimal platform operation.

Qualifications and Requirements

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Engineering, Finance, or a related field.
• A minimum of 5 years of experience in Business Intelligence, Data Analytics, or Reporting.
• Hands-on experience with Microsoft Power BI is essential.
• Strong expertise in SQL and relational databases.
• Proven experience with Power Query and DAX.
• Solid understanding of data warehousing concepts and dimensional modeling.
• Experience working within financial services or banking data environments.
• Strong analytical and problem-solving skills.
• Experience working with Oracle Financial Services Analytical Applications (OFSAA) is preferred.
• Understanding of banking, finance, risk, compliance, or regulatory reporting is advantageous.
• Familiarity with Oracle databases and ETL processes is a plus.
• Experience with Azure Data Services or cloud-based BI solutions is beneficial.
• Knowledge of data governance and information security practices is desirable.
• Arabic language proficiency is preferred.
• Must be a Saudi-based professional or willing to relocate immediately.
• Availability to join within 30 days.
• Experience supporting banking, financial services, risk, compliance, or regulatory reporting functions.
• Comfortable working in a client-facing onsite environment.

Required Skills

• Power BI Desktop & Power BI Service
• DAX & Power Query
• Advanced SQL
• Data Modeling & Data Warehousing
• Oracle Database
• OFSAA (Preferred)
• ETL/Data Integration
• Excel Advanced Reporting
• Row-Level Security (RLS)
• Performance Optimization
• Strong communication and stakeholder management skills
• Ability to translate business requirements into technical solutions
• Strong attention to detail and analytical thinking
• Ability to work independently and within cross-functional teams
• Strong documentation and presentation skills

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires working in a client-facing onsite environment.

About the Role

Crowe Solutions for Professional Consulting, a member of Crowe Global in Saudi Arabia, is seeking a Tax Senior to join its office in Jeddah. This position offers an opportunity for professionals to manage client engagements, develop client relationships, and contribute to the growth of the Tax practice in the Saudi Arabian market. The firm provides professional services leveraging a global network of firms and offices, offering expertise in audit, advisory, tax, and IT services, combining global capabilities with local insights.

Key Responsibilities

• Lead and manage tax compliance and advisory engagements, including Value Added Tax (VAT), Withholding Tax (WHT), Zakat, and Corporate Income Tax.
• Review tax returns, calculations, and supporting analyses for accuracy and compliance.
• Handle inquiries, audits, assessments, and dispute resolution processes with the Saudi Tax Authority (ZATCA).
• Advise clients on tax compliance strategies, risk assessment, and potential tax planning opportunities.
• Conduct technical tax research and translate findings into actionable client recommendations.
• Manage client relationships, acting as a primary point of contact and ensuring client satisfaction.
• Supervise, mentor, and review the work of junior team members.
• Support business development initiatives through proposal preparation and pricing strategies.

Qualifications and Requirements

• A minimum of 4 years of relevant experience in Tax and/or Zakat within a professional services environment.
• Demonstrated experience in managing tax compliance and ZATCA-related matters.
• A strong understanding of Saudi tax regulations, including VAT, WHT, Zakat, and Corporate Income Tax.
• Proven ability to manage engagements independently and lead workstreams effectively.
• Excellent analytical skills with experience in tax analysis and interpretation.
• Fluency in both written and spoken English and Arabic.
• Saudi nationality is preferred.
• Professional qualifications such as SOCPA, ADIT, or other relevant certifications are preferred.

Required Skills

• Tax Compliance
• Tax Advisory
• VAT
• WHT
• Zakat
• Corporate Income Tax
• ZATCA Inquiries and Procedures
• Tax Research
• Client Relationship Management
• Team Supervision and Mentoring
• Business Development Support
• Analytical Skills

Work Environment and Career Progression

This is a full-time position based in Jeddah, Saudi Arabia, with potential travel to Riyadh. The role offers the chance to play a key part in building and expanding the Tax practice, gain exposure to high-profile clients and complex tax matters, and benefit from career progression opportunities within a collaborative environment and a global advisory network.

About the Role

Marsh, a global leader in insurance brokerage and risk advisory, is seeking a Senior Business Development Executive to join its Sales Division in Riyadh, Saudi Arabia. This position is integral to identifying and securing new clients within partnership schemes, directly contributing to the company's expansion and market presence. The role offers significant professional development opportunities within a global organization actively shaping the insurance industry.

You will collaborate with in-country specialists to drive business growth, supported by ongoing coaching and development. Marsh provides a hybrid working model, offering flexibility and a conducive work environment, alongside a competitive compensation package.

Key Responsibilities

• Identify and cultivate a robust pipeline of new business opportunities within Saudi Arabia through proactive outreach, strategic networking, and leveraging referral channels via existing partnerships.
• Represent Marsh at key industry conferences and events to expand professional networks and enhance brand visibility.
• Conduct comprehensive market research and develop targeted customer acquisition strategies to achieve business objectives.
• Build and maintain strong relationships with potential and existing clients to foster increased penetration of Marsh's solutions.
• Develop, negotiate, and close sales proposals encompassing Marsh's insurance and risk advisory products.
• Assist in the preparation of detailed due diligence reports and presentations in response to client requests.
• Deliver presentations and provide expert guidance to senior-level stakeholders, demonstrating understanding of client needs and Marsh's offerings.
• Consistently strive to exceed established sales performance targets.
• Maintain accurate records of client interactions within the company's CRM system.
• Stay informed about market trends, developments, and innovations within Medical and Non-Medical Insurance Products.

Qualifications and Requirements

• Proven B2B sales experience, with a preference for candidates with a background in the insurance industry.
• Demonstrated ability to build and close relationships effectively.
• An energetic and positive attitude, with the capacity to perform well under pressure.
• Strong multitasking capabilities to manage a diverse workload efficiently.
• Excellent written and spoken English language proficiency.

Required Skills

• B2B sales expertise
• Insurance industry knowledge
• Exceptional communication skills
• Proficiency in building and closing relationships
• Effective multitasking
• Experience in sales across multiple lines of insurance solutions
• Proven success in hunting for new business through proactive outreach

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Marsh offers a hybrid working model, balancing remote work flexibility with in-office collaboration. Colleagues are expected to be in their local office or working onsite with clients at least three days per week, with at least one designated "anchor day" per week for full team in-person collaboration.

Marsh Risk is part of Marsh, a global leader in risk, reinsurance, capital, people, and investments, and management consulting, operating in 130 countries. With over $27 billion in annual revenue and more than 95,000 colleagues, Marsh supports clients in building confidence to thrive. The company is committed to fostering a diverse, inclusive, and flexible work environment.

About the Role

Larsen & Toubro is seeking a T&C Engineer to join their team in Riyadh, Saudi Arabia. This full-time position focuses on the execution of commissioning activities for Solar PV plants and Substations. The role involves hands-on testing and verification of electrical systems and equipment to ensure safe and compliant operations according to project specifications and industry standards.

Key Responsibilities

• Support the Commissioning Manager/Lead in executing Testing & Commissioning (T&C) activities at the project site.
• Perform comprehensive testing and commissioning of Solar PV systems and Substation equipment.
• Assist in the commissioning of various electrical components including MV & LV Switchgear, Power & Auxiliary Transformers, CTs, VTs, and Circuit Breakers.
• Contribute to the commissioning of Inverters, SCADA systems, and associated PV equipment.
• Undertake the testing and commissioning of MV & LV cables.
• Conduct AC/DC scheme checks for switchgear and control panels to ensure proper functionality.
• Carry out primary and secondary injection testing for protection systems to verify their accuracy and effectiveness.
• Operate essential testing equipment such as relay test kits, insulation testers, and multimeters.
• Assist in conducting major testing activities, including stability tests and sensitivity checks.
• Verify control logic, interlocks, and protection schemes to ensure system integrity.
• Support in troubleshooting and rectifying electrical and control system issues encountered during commissioning.
• Prepare and maintain accurate test reports and all necessary commissioning documentation.
• Update and prepare red mark-up (as-built) drawings to reflect site modifications.
• Ensure strict adherence to all Health, Safety, and Environment (HSE) policies and site safety procedures.

Qualifications and Experience

This role is suitable for candidates with 0-1 years of experience in Testing and Commissioning. A foundational understanding of electrical systems and commissioning procedures is expected.

Required Skills and Knowledge

• Proficiency in Testing and Commissioning procedures.
• Experience with Solar PV systems and Substation equipment.
• Knowledge of MV & LV Switchgear, Power & Auxiliary Transformers, CTs, VTs, and Circuit Breakers.
• Familiarity with Inverters, SCADA systems, and associated PV equipment.
• Understanding of MV & LV cables.
• Ability to perform AC/DC scheme checks.
• Experience with primary and secondary injection testing for protection systems.
• Competence in operating testing equipment including relay test kits, insulation testers, and multimeters.
• Familiarity with stability tests and sensitivity checks.
• Understanding of control logic and interlocks.
• Troubleshooting skills for electrical and control issues.
• Strong knowledge of HSE procedures and site safety protocols.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Galadari Heavy Equipment is seeking a proactive and customer-focused Information Technology Officer to join its team in Riyadh, Saudi Arabia. This role is essential for providing day-to-day IT support across the Kingdom, ensuring all employees have the necessary technical assistance to operate efficiently. The IT Officer will also support Human Resources with new employee onboarding and maintain the smooth operation of the IT infrastructure.

Galadari Saudi Industrial Company (GSIC), a subsidiary of Galadari Brothers Group, was established in Saudi Arabia in 2021 to meet market demands for commercial vehicles, heavy-duty trucks, and energy backup solutions. With established presences in Dammam, Riyadh, Tabuk, and Neom, GSIC offers a wide range of high-performance commercial vehicles and heavy-duty trucks from leading global brands. This position offers an opportunity to contribute to a growing organization within the Saudi Arabian market.

Key Responsibilities

• Configure, deploy, and maintain laptops, desktops, printers, and mobile devices.
• Install, reformat, and reconfigure operating systems and business applications.
• Provide first-line IT support and resolve day-to-day technical issues for users across Saudi Arabia.
• Support Human Resources with new joiner onboarding, including IT account creation, equipment allocation, and workstation setup.
• Troubleshoot hardware, software, network, and email-related issues.
• Coordinate with external vendors and service providers when required.
• Maintain IT asset records and ensure equipment is properly tracked and managed.
• Assist with system upgrades, security updates, and IT projects as needed.

Qualifications and Requirements

• Must be a Saudi National.
• Possess a Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
• Have 3 or more years of IT support experience.
• Demonstrate strong knowledge of Windows operating systems, Microsoft 365, and basic networking principles.
• Proven experience in setting up, reformatting, configuring, and troubleshooting laptops and desktops.
• Exhibit strong problem-solving and communication skills.
• Ability to work independently and provide support to users across multiple locations.
• Fluent in both Arabic and English.

Required Skills

• Proficiency in Windows operating systems.
• Expertise in Microsoft 365.
• Solid understanding of basic networking concepts.
• Excellent problem-solving abilities.
• Strong communication skills.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires the ability to provide support to users across multiple locations within the Kingdom. Experience required for this role is between 2-5 years.

About the Role

Landmark Group is seeking a Senior Supervisor to join its Fulfilment Centre operations in Riyadh, Saudi Arabia. This full-time position is integral to ensuring the efficient and effective management of warehouse operations, with a focus on performance monitoring, problem-solving, and team supervision. The role requires a solid understanding of warehouse dynamics and a proven capacity to drive operational excellence.

Key Responsibilities

• Monitor daily Service Level Agreement (SLA) performance and report findings to management.
• Track individual staff productivity and conduct regular performance discussions to support improvement.
• Manage the end-to-end problem-solving process, providing direction to staff and escalating issues as needed.
• Ensure the availability of necessary consumables on the floor and communicate procurement needs proactively.
• Generate and distribute all required operational reports accurately and on schedule.
• Oversee attendance management within the TAMS system, ensuring accuracy and reconciliation.
• Verify adherence to Standard Operating Procedures (SOPs) and coach associates on any non-conformance.
• Ensure all associates adhere to established safety standards to maintain a secure working environment.

Required Qualifications

• A minimum of 4 years of experience in warehouse operations.
• Proven experience in SLA and productivity analytics.
• Demonstrated ability in vendor and procurement coordination.
• Strong skills in report generation and data management.
• Experience in floor-level people supervision.

Essential Skills

• SLA performance monitoring and analysis.
• Productivity analysis and improvement strategies.
• Effective problem-solving and issue resolution.
• Procurement coordination and vendor management.
• Operational reporting and data management.
• Attendance management and system reconciliation.
• SOP adherence and enforcement.
• Safety standards adherence and promotion.
• Warehouse operations management.
• Floor-level people supervision and team leadership.

Role Details

This is a full-time position based in Riyadh, Saudi Arabia. The company is seeking candidates with 5-10 years of relevant experience for this role.

About the Role

Lightweight Construction Company (Siporex) in Riyadh is seeking a Senior Business Development Officer to drive the growth of its aerated concrete products (AAC) across Saudi Arabia. This role involves developing sales and fostering strategic partnerships within the Kingdom's construction sector. The position is suited for a professional with strong relationship-building skills, a deep understanding of the Saudi construction market, and a proven background in business development.

Role Objectives

The Senior Business Development Officer will identify and secure new business opportunities for Siporex's range of aerated concrete products, including blocks, wall panels, and roof slabs. The role is key to shaping market presence and achieving sales targets for the company's offerings.

Key Responsibilities

• Prospect and secure new business opportunities for Siporex Blocks, Wall Panels & Roof Slabs and related construction solutions.
• Cultivate and maintain strong, long-term partnerships with key stakeholders including Ministries, contractors, developers, consultants, and distributors.
• Manage the project pipeline, including lead qualification, CRM updates, forecasting, and conversion tracking.
• Win specification and tender opportunities through consultative technical and commercial discussions.
• Conduct competitor analysis to inform pricing and lead-time strategies to achieve sales objectives.

Qualifications and Experience

• A Bachelor's degree in Business Administration, Civil/Architect Engineering, Construction Management, or a closely related field.
• A minimum of 5 years of progressive business development or sales experience within the building materials sector.
• Direct experience with Aerated Concrete Products (AAC) is considered a significant advantage.
• A comprehensive understanding of the Saudi Arabian tender and project cycles, including procurement processes and key market dynamics.

Required Skills

• Business Development
• Sales
• Relationship Management
• Project Pipeline Management
• Forecasting
• Tender Management
• Pricing Strategy
• Lead Generation
• Consultative Selling
• Exceptional communication and interpersonal skills, with the proven ability to effectively manage and influence a diverse range of stakeholders.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. Interested candidates are invited to submit their updated CV to r@************************.

About the Role

Aggreko is seeking a Customer Service Representative for its team in Riyadh, Saudi Arabia. This role serves as the primary point of contact for customers throughout their rental agreements. The representative will collaborate with Sales, Operations, Credit Control, Billing, and Hire Coordination teams to ensure a high level of customer satisfaction and seamless operations.

Key Responsibilities

• Act as the main point of contact, managing customer relationships throughout the hire lifecycle and proactively communicating any changes.
• Support and guide the Customer Service team, ensuring timely and accurate completion of customer-related tasks and providing updates to management.
• Monitor department dashboards, Business Transaction Tracker (BTT), and reports to achieve set Key Performance Indicators (KPIs).
• Respond promptly and efficiently to inbound calls, emails, and other communication channels, adhering to established standards and KPIs.
• Take ownership of customer queries, including breakdowns, complaints, and orders, liaising with internal teams for prompt resolution.
• Process customer orders, change orders, and conduct post-order follow-ups to support the sales function.
• Communicate customer requirements effectively across multiple internal teams and systems.
• Perform accurate checks on new order and supporting customer documentation before integration into M3, and maintain customer and order records in Salesforce.
• Handle and follow up on customer calls regarding order acknowledgement, delivery confirmation, on-hire, off-hire, equipment exchanges, and missing equipment.
• Coordinate with Credit Control and Agents for approvals and new customer setup requirements.
• Update order changes in T-agreements within Salesforce, including necessary system integrations.
• Create standard on-hire and off-hire folders and related contract documentation in the shared drive.
• Raise and follow up on hire coordination cases and tasks with the Contracts, Service, and Logistics teams.
• Track estimated end-of-hire dates and communicate updates to the Hire Coordination team.
• Issue hire/off-hire confirmations to clients via Salesforce, confirmed internally with the hire team.
• Follow up on Purchase Orders (LPOs), contract extensions, missing equipment, and other customer requirements to support timely execution and invoicing.
• Maintain high levels of customer satisfaction and positively impact customer feedback KPIs.

Qualifications and Requirements

• A minimum of 2 years of relevant customer service experience in a business-to-business (B2B) environment, preferably within rental operations.
• Proficiency in PC usage within a Microsoft environment and experience with an Enterprise Resource Planning (ERP) system.
• Strong customer focus with a demonstrated sense of urgency and meticulous attention to detail.
• Good written and verbal communication skills, capable of interacting effectively across all organizational levels.
• A collaborative, results-oriented approach with the ability to self-manage effectively.
• Willingness to learn all aspects of the business.

Required Skills

• Customer Relationship Management
• Order Processing
• Customer Service Excellence
• Effective Communication (Written and Verbal)
• Attention to Detail
• Teamwork and Collaboration
• Self-Management and Initiative

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience. Aggreko is the company hiring for this Customer Service Representative role.