About the Role
At Boutiqaat, we build business empires with celebrities, from custom product lines to marketing campaigns and luxury launches. This requires exceptional client relationship management, which is why we are looking for an Account Manager who can balance charm with professionalism. Your role will be crucial in managing VIP relationships, delivering revenue-generating strategies, and turning challenges into marketing successes.
This opportunity allows you to work with influential personalities and dynamic brands in a fast-paced, creative, and collaborative environment. You will have true ownership of projects, growth, and strategy, contributing to a team shaping the future of celebrity e-commerce.
Key Tasks and Responsibilities
- Own and nurture the relationship with celebrity clients, acting as their primary point of contact, resolving issues, and providing trusted advice.
- Align celebrity goals with overall business strategies to ensure mutual success and growth.
- Ensure timely delivery of products, seamless store updates, and clear communication across all customer touchpoints.
- Strategically select celebrity partners for specific campaigns to maximize impact and reach.
- Track performance metrics, optimize strategies based on data, and ensure every promotional activity translates into tangible product movement.
- Oversee the end-to-end execution of campaigns, from marketing coordination to product merchandising and presentation.
- Manage private label inventory, exclusive product offerings, and visual merchandising of store displays.
- Coordinate effectively with procurement, creative, and warehouse teams to keep stores updated and inventory stocked.
- Collaborate closely with cross-functional departments to execute successful product launches, events, and marketing initiatives.
- Prepare comprehensive sales reports and lead monthly business reviews with celebrity clients.
- Leverage CRM tools, dashboards, and social insights to identify emerging trends and guide strategic decision-making.
- Propose and implement tactical moves such as bundle offers, flash sales, and promotions to boost store performance.
- Confirm payment accuracy, manage check deliveries, and ensure financial reconciliation is clear and efficient with the finance department.
Qualifications and Requirements
- Bachelor's degree in Sales, Marketing, Business Administration, or equivalent field.
- 1-3 years of experience in account management, e-commerce, influencer marketing, or brand partnerships.
- Proficiency in both English and Arabic (spoken and written).
- Proficiency in Microsoft Office Suite and experience with CRM systems.
- Strong collaborative spirit and ability to multitask effectively in a fast-paced environment.
- Excellent negotiation, reporting, and communication skills.
- Keen eye for identifying trends, developing strategies, and understanding influencer culture.
Core Skills
- Sales
- Account Management
- Influence and Persuasion
- E-commerce
- Influencer Marketing
- Brand Partnerships
- Microsoft Office Suite
- CRM Systems
- Negotiation
- Reporting
- Communication
- Trend Analysis
- Strategic Planning
- Understanding of Influencer Culture
Job Details
Job Title: Account Manager
Company: Boutiqaat
Location: Riyadh, Saudi Arabia
Job Type: Full-time
Experience Required: 0-1 year