Customer Services Jobs in Saudi Arabia

More than 525 Customer Services Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Lumi | لومي

Full-time
Join Our Team as a Customer Service Officer!

We are excited to announce an opportunity for a highly motivated Customer Service Officer to join our NEOM branch at Lumi. If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, this role is perfect for you.

Responsibilities:
  • Manage customer service operations at the branch, which includes coordinating vehicle arrangements.
  • Oversee the preparation and inspection of returned vehicles to ensure compliance with company standards.
  • Respond promptly to customer inquiries and resolve any issues that arise in accordance with corporate guidelines.
  • Support the Branch Manager in scheduling vehicle deliveries based on business needs.
  • Collaborate with operations staff to ensure a seamless service experience for all customers.
  • Maintain accurate records and provide essential reports as required.
Requirements:
  • A Diploma or Bachelor’s degree in Business Administration, Public Relations, or a related field.
  • 1-2 years of relevant experience in customer service, preferably within the car rental industry.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Strong organizational skills with a keen attention to detail.
  • Fluency in both Arabic and English is essential.
  • Familiarity with CarPro or similar systems is an advantage.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Why Join Us?
  • A chance to work with leading government, semi-government, and corporate clients.
  • Opportunities for career growth and professional development in a dynamic industry.
  • Work in a collaborative environment backed by experienced professionals.
  • Engage in meaningful work that has a real impact on shaping the future of mobility solutions.
If you are a motivated professional excited about delivering excellent customer service, apply now and be an essential part of our growing team!

breifcase2-5 years

locationTabuk

19 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Emdad By Elm

Full-time
About the Role:
The Service Customer Specialist is a pivotal mid-career role dedicated to enhancing customer satisfaction and loyalty by delivering exemplary service to clients engaging with the organization. This position focuses on cultivating a welcoming and professional environment, ensuring that customers receive comprehensive support, informed guidance, and reliable insights regarding services offered.

Key Responsibilities:
  • Greet customers with warmth and professionalism upon entry, establishing a positive first impression.
  • Actively listen to customer inquiries while delivering prompt, accurate, and relevant information concerning the organization’s services.
  • Direct customers towards the organization's services that meet their requests and needs.
  • Address and resolve customer issues quickly and efficiently to ensure high customer satisfaction standards.
  • Prepare and generate concise reports in Excel to track customer inquiries and performance metrics.
  • Develop and present visually impactful PowerPoint presentations for internal teams and customers.
  • Collaborate effectively with team members to refine customer service protocols.
  • Maintain an organized workspace that reflects the organization’s dedication to customer service excellence.
  • Utilize CRM tools to document customer interactions and evaluate engagement effectiveness.
  • Gather and analyze insights from customer experiences to identify trends for service improvement.

Requirements:
  • Minimum 5-7 years of experience in customer service or client-facing roles.
  • Proficient in Microsoft Excel and PowerPoint.
  • Excellent verbal and written communication skills.
  • Proven track record in managing customer relationships.
  • Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
  • High adaptability and resourcefulness in unforeseen challenges.
  • Cultural sensitivity and adaptability in communication.

About the Company:
Emdad By Elm, established in 2014, specializes in business solutions, aiming to enhance growth and productivity for individuals and organizations through high-quality services.

breifcase2-5 years

locationTaif

12 days ago