It & Software Jobs in Saudi Arabia

Role Overview
We are seeking a Technical Business Analyst with 3–5 years of experience to act as the critical link between clients, sales teams, and delivery teams. This role goes beyond requirement gathering — it focuses on understanding client needs, shaping tailored solutions, drafting winning proposals, and supporting pre-sales activities. The ideal candidate combines technical knowledge with strong business acumen, ensuring that proposals are accurate, competitive, and aligned with client expectations.
Key Responsibilities

• Engage with clients to elicit, analyze, and validate requirements across AI, digital transformation, and platform projects.
• Translate client requirements into solution outlines, proposals, and statements of work (SoWs).
• Collaborate with pre-sales, product, and delivery teams to design feasible and cost-effective solutions.
• Develop and maintain pricing models, cost estimates, and commercial proposals.
• Support RFP/RFQ responses, ensuring proposals are compliant, compelling, and well-structured.
• Participate in client meetings and workshops to clarify scope, present solutions, and negotiate terms.
• Work closely with sales teams to position solutions competitively while maintaining profitability.
• Prepare supporting materials such as solution overviews, presentations, and technical documentation.
• Ensure that all proposals adhere to quality, service management, and information security standards (ISO 9001, 20000, 27001).

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• 3–5 years of experience as a Business Analyst, Pre-Sales Consultant, or Proposal Specialist in IT/digital services.
• Strong exposure to proposal writing, RFP/RFQ responses, and solution costing.
• Knowledge of AI, digital platforms, SaaS, and enterprise transformation services.
• Proficiency with tools such as MS Office, proposal automation platforms, JIRA/Confluence, Lucidchart.
• Excellent communication and presentation skills, with the ability to engage directly with clients and senior stakeholders.
• Experience with pricing strategies and negotiation in technology or consulting engagements.

Preferred Skills

• Experience in pre-sales roles or client-facing solution consulting.
• Familiarity with contractual and commercial frameworks.
• Strong financial acumen with ability to model costs, margins, and ROI.
• Certifications such as ITIL, Agile BA, or proposal management (*, APMP) are a plus.

About the Role:
Our client, a leading multinational AI and software company, is seeking a Senior Business Analyst to join their growing team in Riyadh, Saudi Arabia. They are looking for a Senior Business Analyst with over 8+ years of experience in business analysis, with solid experience in insurance processes and systems, and open to exploring new domains when there is a need.

Key Responsibilities for Senior Business Analyst:

• Business Analysis:
  • Requirement Gathering and Analysis: Engage with stakeholders to understand their needs and translate them into detailed specifications for software developers.
  • Documentation: Create and maintain comprehensive documentation, including business requirements, process flows, and user guides.
  • Process Improvement: Analyse existing workflows and systems, identify opportunities for process improvement to optimise the functional design.
  • Testing and Validation: Collaborate with QA teams to ensure that solutions meet business requirements and are free of defects.
  • Training and Support: Provide training and support to end-users and other stakeholders on new systems and processes.
• Change management and communication:
  • PMO: Lead and manage projects, ensuring they are delivered on time and within budget.
  • Stakeholder Management: Act as an intermediary between different stakeholders, ensuring their concerns are addressed and project objectives are met.
  • Data Analysis: Analyse business data to identify trends, patterns, and insights that can inform decision-making.

Qualifications and Experience for Senior Business Analyst:

• Bachelor’s degree in Business, Computer Science, or a related field.
• Minimum 8 years of experience as a Business Analyst in the insurance industry.
• Strong knowledge of Agile / Scrum methodologies and tools (JIRA, Confluence, MS Visio, Power BI, etc.)
• Proven experience in requirements analysis, documentation, and process mapping.
• Excellent analytical, communication, and stakeholder management skills.
• Professional certifications (CBAP, PMI-PBA, Agile) are an advantage.

Join Our Team as a Lead Business System Analyst!

We are excited to announce an opening at ICM People do Brasil for the position of Lead Business System Analyst in Saudi Arabia. This permanent role is a fantastic opportunity for professionals looking to impact the Oil and Gas Downstream sector through digital transformation.

Overview
The Downstream Digital Transformation Division supports various Admin Areas with digital capabilities. Your primary responsibility will be to detail all business requirements for downstream digital solutions, actively participate in solutions design stages including ideation, design sprints, and user interviews. You will synthesize information and end-user requirements to define features and software functionalities, assisting in designing customer journeys as well as steering digital projects.

Key Responsibilities

• Identify and document business requirements for downstream digital solutions.
• Participate in solution ideation, design sprints, and user interviews.
• Benchmark industry best practices and existing market solutions.
• Assist the product owner in detailing features and user stories.
• Translate end-user requirements into features and document in industry standard formats.
• Define clear acceptance criteria for design and development.

Minimum Requirements
The ideal candidate will hold a Bachelor’s degree in Computer Science or an Engineering field from a recognized program and possess a minimum of 15 years of experience in the Oil and Gas Downstream, including at least 10 years in digital solution development.

We are looking for dedicated professionals willing to relocate to Saudi Arabia and meet the required qualifications. If you're ready to take your career to new heights, we encourage you to apply!

Join Our Team as a Lead Business System Analyst!

We are excited to announce an opening at ICM People do Brasil for the position of Lead Business System Analyst in Saudi Arabia. This permanent role is a fantastic opportunity for professionals looking to impact the Oil and Gas Downstream sector through digital transformation.

Overview
The Downstream Digital Transformation Division supports various Admin Areas with digital capabilities. Your primary responsibility will be to detail all business requirements for downstream digital solutions, actively participate in solutions design stages including ideation, design sprints, and user interviews. You will synthesize information and end-user requirements to define features and software functionalities, assisting in designing customer journeys as well as steering digital projects.

Key Responsibilities

• Identify and document business requirements for downstream digital solutions.
• Participate in solution ideation, design sprints, and user interviews.
• Benchmark industry best practices and existing market solutions.
• Assist the product owner in detailing features and user stories.
• Translate end-user requirements into features and document in industry standard formats.
• Define clear acceptance criteria for design and development.

Minimum Requirements
The ideal candidate will hold a Bachelor’s degree in Computer Science or an Engineering field from a recognized program and possess a minimum of 15 years of experience in the Oil and Gas Downstream, including at least 10 years in digital solution development.

We are looking for dedicated professionals willing to relocate to Saudi Arabia and meet the required qualifications. If you're ready to take your career to new heights, we encourage you to apply!

Join Capgemini as a Senior Business Analyst
We are seeking a highly accomplished and visionary Senior Business Analyst to support a strategic transformation initiative. This role is pivotal in redefining supply chain strategies and implementing modern systems across various business functions. Capgemini, a leader in data and analytics, offers you the opportunity to be part of a world-class transformation initiative with significant organizational impact.

Your Role
Your responsibilities include:

• Strategic Supply Chain Advisory: Collaborate with teams to define and deliver transformation requirements, gather documentation for supply chain processes, and validate optimization models.
• Regulatory & Sustainability Oversight: Provide expertise on supply chain regulations and monitor compliance developments.
• Stakeholder Engagement: Build relationships with cross-functional teams and represent supply chain strategies in key meetings.

Your Skills and Experience
The ideal candidate will have:

• Strong background in business and data analysis.
• Good understanding of SQL, Python, and data visualization.
• Proven expertise in supply chain transformation.
• Advanced degree in Supply Chain or Operations Management is desirable.

Why You Should Consider Capgemini
At Capgemini, you’ll join a diverse team of experts committed to helping organizations transition to a digital and sustainable world. We value growth, learning, and pushing boundaries to create impactful solutions. Join us and shape the future of business through innovative technology solutions.

Join Capgemini as a Senior Business Analyst
We are seeking a highly accomplished and visionary Senior Business Analyst to support a strategic transformation initiative. This role is pivotal in redefining supply chain strategies and implementing modern systems across various business functions. Capgemini, a leader in data and analytics, offers you the opportunity to be part of a world-class transformation initiative with significant organizational impact.

Your Role
Your responsibilities include:

• Strategic Supply Chain Advisory: Collaborate with teams to define and deliver transformation requirements, gather documentation for supply chain processes, and validate optimization models.
• Regulatory & Sustainability Oversight: Provide expertise on supply chain regulations and monitor compliance developments.
• Stakeholder Engagement: Build relationships with cross-functional teams and represent supply chain strategies in key meetings.

Your Skills and Experience
The ideal candidate will have:

• Strong background in business and data analysis.
• Good understanding of SQL, Python, and data visualization.
• Proven expertise in supply chain transformation.
• Advanced degree in Supply Chain or Operations Management is desirable.

Why You Should Consider Capgemini
At Capgemini, you’ll join a diverse team of experts committed to helping organizations transition to a digital and sustainable world. We value growth, learning, and pushing boundaries to create impactful solutions. Join us and shape the future of business through innovative technology solutions.

Join Our Team as a Business Analyst!
As a Business Analyst at our company, you will play a crucial role in analyzing business requirements and designing data-driven solutions that support strategic decision-making. You will be responsible for collecting, organizing, and interpreting data to provide actionable insights that enhance operational efficiency.

Responsibilities:

• Gather, analyze, and document business data requirements in coordination with stakeholders.
• Evaluate the impact of new requirements on existing reports and dashboards.
• Ensure alignment of data requirements with governance standards and organizational policies.
• Identify and analyze data gaps and overlaps between systems; propose effective technical solutions.
• Participate in acceptance testing of data and business intelligence products.
• Develop analytical reports and predictive models to support business decisions.
• Collaborate with technical teams to ensure data quality and accuracy.
• Perform any additional tasks assigned by management.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Data Management, or a related field.
• 3–6 years of experience in business analysis, data analytics, or business intelligence.
• Professional certifications preferred: Certified Data Management Professional (CDMP), Certified Analytics Professional (CAP).
• Preferred: Saudi National.

Key Skills & Experience:

• Strong analytical and problem-solving skills.
• Ability to develop reports and dashboards using Power BI or Tableau.
• Knowledge of database design and data flow.
• Excellent communication and stakeholder management skills.
• Teamwork and time management capabilities.
• Fluency in English (spoken and written).

Join Ebttikar Technology Company as a Business Analyst!
We are seeking a detail-oriented and strategic individual to enhance our team. In this role, you will be tasked with analyzing and improving current business processes, facilitating communication between technical teams and senior management, and documenting business requirements for IT projects.

Key Responsibilities:

• Analyze and assess current processes to define and document improvements.
• Recommend method and procedural changes.
• Develop and document best practices and operational procedures.
• Act as a liaison between technical teams and the business community.
• Develop business requirement documentation for IT projects.

Qualifications:

• High school diploma or equivalent (Bachelor's degree preferred).
• Working knowledge of business processes, system development, and process improvements.
• Proficient in gathering business requirements using UML, process flows, and use cases.
• Expertise in modeling and mapping as-is and to-be business processes.
• Experience with the complete software development life cycle.
• Understanding of technology capabilities and limitations.
• Strong communication skills, both verbal and written.

Join Ebttikar Technology Company as a Business Analyst!
We are seeking a detail-oriented and strategic individual to enhance our team. In this role, you will be tasked with analyzing and improving current business processes, facilitating communication between technical teams and senior management, and documenting business requirements for IT projects.

Key Responsibilities:

• Analyze and assess current processes to define and document improvements.
• Recommend method and procedural changes.
• Develop and document best practices and operational procedures.
• Act as a liaison between technical teams and the business community.
• Develop business requirement documentation for IT projects.

Qualifications:

• High school diploma or equivalent (Bachelor's degree preferred).
• Working knowledge of business processes, system development, and process improvements.
• Proficient in gathering business requirements using UML, process flows, and use cases.
• Expertise in modeling and mapping as-is and to-be business processes.
• Experience with the complete software development life cycle.
• Understanding of technology capabilities and limitations.
• Strong communication skills, both verbal and written.

Join Our Team!
We are excited to announce an open position for the role of E-commerce Market Manager at 1k COFFEE's online store. We are looking for dedicated individuals who possess relevant experience in the field and are enthusiastic about joining a leading coffee chain.

Key Requirements:

• Saudi nationality is required.
• Experience in the relevant field is mandatory.
• Must not hold a commercial registration.
• This position is full-time (not a student).

As part of our commitment to our employees, we offer medical insurance, social insurance, and employee incentives.

Join Our Dynamic Team as a Mid to Senior-Level Business Analyst
We are seeking a highly skilled and experienced Mid to Senior-Level Business Analyst to join our growing team. This role is crucial as you will work closely with key stakeholders to understand business needs, analyze requirements, and support the delivery of strategic, high-impact projects.

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Conduct detailed data analysis to identify trends, patterns, and actionable insights that support business decisions.
• Partner with cross-functional teams to ensure alignment between business objectives and technical solutions.
• Develop comprehensive functional specifications, user stories, and process flows to guide implementation.
• Lead requirement validation sessions and facilitate effective communication between technical and non-technical teams.
• Contribute to test planning and execution to ensure the quality and accuracy of deliverables.
• Provide post-implementation support and participate in continuous improvement initiatives.

Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Information Technology, or a related field.
• Proven experience as a Business Analyst, preferably in a mid to senior-level capacity in the IT field.
• Strong analytical and problem-solving abilities, with the skill to translate complex requirements into practical solutions.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Familiarity with project management methodologies and tools.
• Certification in Business Analysis (CBAP or equivalent) is a plus.

Join EPAM Systems as a Senior Business Analyst!
EPAM is a global leader in digital transformation services, and we are looking for skilled professionals to join our dynamic team in Al Khobar, Saudi Arabia. This is your opportunity to collaborate with stakeholders and enhance business processes through detailed analysis and innovative solutions.

Key Responsibilities:

• Plan and manage business analysis approaches, including stakeholder engagement and communication.
• Elicit and document requirements using various techniques.
• Define business goals, needs, and objectives effectively.
• Analyze existing processes and identify gaps for improvement.
• Translate business needs into clear functional and non-functional requirements.

Requirements:

• Minimum 5 years of experience in business analysis.
• Experience with requirements management tools such as JIRA and Confluence.
• Strong analytical skills and the ability to identify inconsistencies in requirements.
• Fluency in English (B2 level or higher).
• Hold a degree in Computer Science, Software Engineering, or a related field.

What We Offer:

• Health and life insurance benefits.
• General Organization for Social Insurance (GOSI) coverage.
• Opportunity for professional development through extensive training programs.
• Annual travel tickets for expatriates and more!

Take the next step in your career and be a part of a team that values innovation and collaboration.

Join EPAM Systems as a Senior Business Analyst!
EPAM is a global leader in digital transformation services, and we are looking for skilled professionals to join our dynamic team in Al Khobar, Saudi Arabia. This is your opportunity to collaborate with stakeholders and enhance business processes through detailed analysis and innovative solutions.

Key Responsibilities:

• Plan and manage business analysis approaches, including stakeholder engagement and communication.
• Elicit and document requirements using various techniques.
• Define business goals, needs, and objectives effectively.
• Analyze existing processes and identify gaps for improvement.
• Translate business needs into clear functional and non-functional requirements.

Requirements:

• Minimum 5 years of experience in business analysis.
• Experience with requirements management tools such as JIRA and Confluence.
• Strong analytical skills and the ability to identify inconsistencies in requirements.
• Fluency in English (B2 level or higher).
• Hold a degree in Computer Science, Software Engineering, or a related field.

What We Offer:

• Health and life insurance benefits.
• General Organization for Social Insurance (GOSI) coverage.
• Opportunity for professional development through extensive training programs.
• Annual travel tickets for expatriates and more!

Take the next step in your career and be a part of a team that values innovation and collaboration.

Join INAAR Consultancy as a Business Analyst!
INAAR Consultancy is a leading Saudi advisory firm specializing in tourism, hospitality, education, arts and culture, dedicated to realizing the goals of Vision 2030.

Role Overview:
As a Business Analyst, you will be a critical member of our consulting team, collaborating closely with clients to deliver exceptional services and support our current portfolio of projects. This full-time position is based in Jeddah, with some remote work options available.

Main Responsibilities:

• Develop hypotheses and manage data collection.
• Conduct comprehensive analyses and synthesize findings into written PowerPoint presentations.
• Engage in discussions with clients and stakeholders.
• Support the creation of business development materials.
• Travel for client-related assignments as necessary.

Qualifications:

• Diploma or Bachelor’s degree in a relevant field.
• 0-2 years of relevant experience.
• Strong creative problem-solving skills.
• Excellent research, writing, and communication skills, with proficiency in both English and Arabic.
• Demonstrated interest in tourism, hospitality, education, arts and culture.

Why Join Us?
At INAAR, you will have significant career and growth opportunities within a dynamic team committed to excellence and innovation.

Position Summary
The Siebel Business Analyst will act as a liaison between business stakeholders and technical teams, driving the definition, design, implementation, and optimization of solutions on the Oracle Siebel CRM platform. This role demands deep knowledge of Siebel plus strong analysis, requirements gathering, and communication skills.

Key Responsibilities

• Gather, analyze, and document business requirements, use cases, and process flows in collaboration with stakeholders.
• Map user requirements to Siebel functionalities and identify gaps.
• Propose solutions and provide Siebel-native design alternatives to meet business needs.
• Work with the technical Siebel team to translate business requirements into technical specifications.
• Drive configuration/design of Siebel objects (Applets, Views, Business Components, VB, Workflows, Business Services) as needed.
• Facilitate workshops, brainstorming sessions, and requirement review meetings with business units.
• Support User Acceptance Testing (UAT) and ensure solutions meet business requirements.
• Conduct system impact analysis, identify dependencies, and manage change requests.
• Assist with Siebel upgrades, enhancements, and system improvements.
• Ensure documentation is maintained: functional specs, process flows, user guides, and training materials.
• Monitor and analyze KPIs, system performance, and user feedback to recommend improvements.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• +6 years of experience in business analysis, ideally in CRM environments.
• Strong experience working with Oracle Siebel CRM (functional/module-level knowledge).
• Familiarity with Siebel Tools configuration (Applets, Views, Business Components, Workflows, etc.).
• Ability to understand technical concepts, data models, and integrations (Web Services, EAI, EIM).
• Proficient in writing business requirement documents, functional specs, user stories, and process models.
• Good SQL skills and understanding of relational databases (preferably Oracle).
• Excellent communication and stakeholder management skills.
• Ability to lead requirement elicitation workshops and bridge gap between business and technical teams.

Preferred Skills

• Experience in Siebel upgrades, migrations, or Open UI.
• Knowledge of Agile / Scrum methodologies.
• Experience in performance tuning or optimization in Siebel.
• Prior exposure to middleware or integration platforms.
• Certifications in Business Analysis (* CBAP) or Oracle Siebel preferred.

Position Summary
The Siebel Business Analyst will act as a liaison between business stakeholders and technical teams, driving the definition, design, implementation, and optimization of solutions on the Oracle Siebel CRM platform. This role demands deep knowledge of Siebel plus strong analysis, requirements gathering, and communication skills.

Key Responsibilities

• Gather, analyze, and document business requirements, use cases, and process flows in collaboration with stakeholders.
• Map user requirements to Siebel functionalities and identify gaps.
• Propose solutions and provide Siebel-native design alternatives to meet business needs.
• Work with the technical Siebel team to translate business requirements into technical specifications.
• Drive configuration/design of Siebel objects (Applets, Views, Business Components, VB, Workflows, Business Services) as needed.
• Facilitate workshops, brainstorming sessions, and requirement review meetings with business units.
• Support User Acceptance Testing (UAT) and ensure solutions meet business requirements.
• Conduct system impact analysis, identify dependencies, and manage change requests.
• Assist with Siebel upgrades, enhancements, and system improvements.
• Ensure documentation is maintained: functional specs, process flows, user guides, and training materials.
• Monitor and analyze KPIs, system performance, and user feedback to recommend improvements.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• +6 years of experience in business analysis, ideally in CRM environments.
• Strong experience working with Oracle Siebel CRM (functional/module-level knowledge).
• Familiarity with Siebel Tools configuration (Applets, Views, Business Components, Workflows, etc.).
• Ability to understand technical concepts, data models, and integrations (Web Services, EAI, EIM).
• Proficient in writing business requirement documents, functional specs, user stories, and process models.
• Good SQL skills and understanding of relational databases (preferably Oracle).
• Excellent communication and stakeholder management skills.
• Ability to lead requirement elicitation workshops and bridge gap between business and technical teams.

Preferred Skills

• Experience in Siebel upgrades, migrations, or Open UI.
• Knowledge of Agile / Scrum methodologies.
• Experience in performance tuning or optimization in Siebel.
• Prior exposure to middleware or integration platforms.
• Certifications in Business Analysis (* CBAP) or Oracle Siebel preferred.

Join Kenvue as our KSA E-commerce Manager!
At Kenvue, we are dedicated to the extraordinary power of everyday care, built on over a century of heritage. Our mission is to deliver the best products to our customers through science and innovation.
Role Overview:
As the KSA E-commerce Manager, you will play a pivotal role in maximizing the online customer experience and growing Kenvue's eCommerce business. You will report directly to the Head of Ecommerce - GCC and be responsible for the day-to-day management of the eCommerce operations in KSA, including achieving sales targets and profit margins.
Key Responsibilities:

• Coordinate the Kenvue eCommerce business with both internal and external teams.
• Increase sales and profitability according to the eCommerce strategy.
• Achieve revenue and profit targets while ensuring optimal stock levels and seasonal merchandise.
• Analyze site performance and develop strategies with partners to enhance the Kenvue eCommerce presence.
• Engage with stakeholders, partners, and develop innovative initiatives to drive eCommerce growth.
• Deliver robust competitive intelligence and maintain close monitoring of market trends.

Qualifications:

• 5+ years of eCommerce experience with at least 3 years in a management role.
• Excellent communication skills, both written and verbal.
• Proven ability to multitask and work under deadlines.
• Strong negotiation and analytical skills are essential.
• Prior experience in the KSA eCom market is highly desirable.
• Arabic language skills preferred.

What We Offer:

• Competitive benefit package
• Learning and development opportunities
• Employee resource groups

We are proud to be an Equal Opportunity Employer and encourage all qualified candidates to apply.
If you thrive in a fast-paced environment and are passionate about eCommerce, we want to hear from you!