Full-time Jobs in Al kharj

Key responsibilities:

• Prepare and serve high-quality coffee beverages, including espresso, cappuccino, and specialty drinks

• Maintain cleanliness of work area, equipment, and coffee bar

• Process customer payments and operate POS system accurately

• Monitor and replenish inventory of coffee beans, milk, syrups, and other supplies

• Educate customers about our coffee offerings and make recommendations

• Work collaboratively with team members during peak hours

• Follow food safety and hygiene standards at all times

• Handle customer concerns professionally and efficiently

• send your cv to 05******** or c@*********************

Job Description

We are a leading hospitality group dedicated to preserving and promoting the rich culinary heritage of Saudi Arabia. Our restaurants offer an authentic Saudi dining experience, blending traditional flavors with exceptional service. We are committed to operational excellence, cultural authenticity, and customer satisfaction.

Job Overview:

We seek a bilingual (Arabic/English) Operations Manager with 7+ years of experience in restaurant operations and customer service to oversee the seamless functioning of our Saudi cuisine establishments. The ideal candidate will combine strategic thinking, financial expertise, and cultural insight to drive profitability, compliance, and guest satisfaction while leveraging local market trends and events.

Key Responsibilities:

1. Operational Excellence

- Oversee daily operations across multiple locations, ensuring efficiency, quality, and adherence to SOPs.

- Manage inventory, supply chain, and vendor relationships to optimize cost and quality.

- Implement technology solutions (*, POS systems) to streamline workflows.

2. Financial Management & Reporting

- Develop and monitor budgets, P&L statements, and financial reports to maximize profitability.

- Analyze sales trends, labor costs, and expenses to identify cost-saving opportunities.

- Prepare monthly performance reports for senior leadership.

3. Compliance & Safety

- Ensure compliance with Saudi health, safety, and food regulations (SFDA standards).

- Conduct regular audits and staG training on hygiene, safety, and operational protocols.

- Maintain all necessary licenses and certifications.

4. Customer Experience & Market Strategy

- Design strategies to elevate customer satisfaction, including loyalty programs and feedback systems.

- Utilize local event calendars to drive foot traffic and promotions.

- Monitor market trends and competitor activity to refine offerings and marketing tactics.

5. Team Leadership

- Recruit, train, and mentor restaurant managers and staff to uphold service standards.

- Foster a positive, culturally aligned work environment focused on teamwork and growth.

Qualifications:

- 7+ years in restaurant/customer service operations, including 3+ years in a leadership role.

- Fluency in Arabic and English (written and spoken).

- Expertise in financial reporting, P&L management, and budgeting.

- Strong knowledge of Saudi regulatory standards and cultural nuances.

- Proficiency in POS systems, Microsoft Office, and data analytics tools.

Preferred Qualifications:

- Degree in Hospitality Management, Business Administration, or related field.

- Experience with traditional Saudi cuisine or cultural hospitality environments.

- Established network with local suppliers and event organizers.

Personal Attributes:

- Pleasant, diplomatic personality with strong interpersonal skills.

- Strategic, analytical thinker with problem-solving agility.

- Passion for preserving Saudi culinary traditions while innovating for growth.

Skills:

An Operations Manager in a Traditional Saudi Cuisine Restaurant must possess a balance of strong operational management, cultural understanding, and leadership abilities to ensure that the restaurant runs efficiently while preserving and honoring the authenticity of Saudi culinary traditions. They must also be proactive, adaptable, and customer-focused to maintain high standards and drive the success of the restaurant.

Customer Success Virtual Assistant

You’ll be on the front lines of member engagement, acting as a critical bridge between our team and community. Your responsibilities will range from onboarding support and follow-ups to lab coordination, admin tasks, and collecting user insights—making sure nothing slips through the cracks and every user feels supported and empowered.

Responsibilities

User Onboarding & Ongoing Support

• Help new users sign up, complete their health profiles, book lab tests, and understand next steps.
• Send timely, personalized reminders to users who haven’t completed key actions (*, uploading lab results, starting their plan).
• Host onboarding calls (Zoom or Google Meet) when needed to explain the process, lab prep, and what users can expect in their personalized health plan.
• Respond to inquiries via WhatsApp or email with clarity, professionalism, and empathy.
• Escalate only when necessary and keep internal communication focused and efficient.

Lab Coordination

• Confirm the test booking.
• Confirm that test results are delivered on time and uploaded correctly into user records.
• Act as a liaison between users and lab partners to ensure clarity and coordination.

Customer Feedback & Testimonials

• Send post-plan surveys to gather feedback and track user satisfaction.
• Follow up to collect testimonials, Net Promoter Scores (NPS), or referrals.
• Identify patterns in feedback and report key themes to product, content, or clinical teams

Admin & Knowledge Tasks

• Keep the CRM and internal dashboards up to date with user progress and notes.
• Help build and maintain a dynamic FAQ or Help Center based on real user questions and needs.

Requirements

• Warm, empathetic, and professional communication skills—written and verbal.
• Organized, detail-oriented, and self-motivated with the ability to handle multiple users and priorities.
• Comfortable using: Meta Business Suite, WhatsApp Business, Google Workspace, Zoom, Calendly, CRMs, and other digital tools.

Bonus if You…

• Have experience with medical practices, wellness brands, or telehealth services
• Are familiar with lab testing workflows or preventive health basics (we’ll train you either way).
• Have previously supported a doctor, founder, or customer-facing team.

• Lead and develop the team, fostering a collaborative environment and ensuring high performance.
• Mentor and support team members in developing their financial analysis and reporting skills.
• Lead the annual budgeting process, working closely with business units to ensure realistic and achievable budgets.
• Ensure that financial plans align with strategic business objectives, providing necessary guidance to departments.
• Prepare rolling forecasts to reflect current business conditions and anticipate future financial performance.
• Monitor budget adherence, analyze deviations, and recommend corrective actions to meet financial targets.
• Serve as a trusted advisor to business unit leaders, providing financial guidance and support for strategic decision-making.
• Facilitate cross-functional collaboration to align financial goals with operational objectives.
• Drive process improvements to enhance the efficiency and accuracy of forecasting, budgeting, and financial reporting cycles.
• Conduct in-depth financial analysis to identify areas for improvement, cost-saving opportunities, and revenue enhancement.

• Ensure EHS compliance and continuous improvement.
• Address safety issues through job safety reviews.
• Supervise work order management processes.
• Secure timely breakdown maintenance and reduce downtime.
• Execute the preventative maintenance program.
• Manage lost time and departmental overtime effectively.
• Assist in problem-solving and RCA processes.
• Support turnaround/shutdown processes.
• Supervise contractors and ensure training of personnel.

• Diploma/Bachelor degree in Mechanical or Maintenance Engineering.
• 46 years of hands-on experience with rotating equipment.
• Proven leadership in maintenance of manufacturing plants.
• Strong knowledge of Preventative Maintenance & Reliability programs.
• Fluency in English and Arabic.
• Strong communication skills.
• ERP system experience is a plus.

• Visit assigned outlets to promote products and drive sales.
• Build and maintain positive relationships with existing customers while promptly addressing concerns.
• Identify and pursue new business opportunities by reaching out to potential customers.
• Provide in-depth product knowledge and recommendations, highlighting key features and benefits.
• Monitor market trends and competitor activities, offering feedback to the sales and marketing teams.
• Achieve or exceed assigned sales targets, including volume, revenue, and profitability goals.
• Maintain accurate records of sales activities, customer interactions, and market intelligence.
• Sign contracts with brands, overseeing visibility and exclusivity as per agreements.
• Install promotional materials in the outlets.

• Strong communication, negotiation, and interpersonal skills.
• Self-motivated and target-driven with effective time management skills.
• Knowledge of the local market and food industry trends.
• Proficient computer skills and familiarity with sales software.
• Valid driver's license and willingness to travel within the assigned territory.

• Preferably a bachelor’s degree in business administration, marketing, or a related field.
• +3 years of proven experience in sales, preferably within the food distribution industry.

• Build and expand the client base in the events and exhibitions sector.
• Communicate with potential clients and present services and solutions.
• Prepare and deliver commercial proposals, and follow up until closing the deal.
• Coordinate with operations and planning teams to ensure event execution aligns with client expectations.

• Team Leadership: Supervise and mentor a Senior Financial Analyst and Project Accountant to ensure high performance and professional development.
• Financial Reporting: Prepare and present monthly, quarterly, and annual financial statements. Assess budget variances and develop financial KPIs.
• Accounts Management: Ensure timely processing of invoicing, collections and maintain vendor relationships.
• Payment Oversight: Manage financial transactions including royalties and monitor payment schedules.
• Compliance and Audit: Ensure adherence to financial regulations and support audit activities.
• Process Improvements: Identify and implement improvements to enhance operational efficiency and automate financial workflows.

• Manage and coordinate office activities and schedules.
• Create and update databases for various projects.
• Assist in managing communications between executives, clients, and internal teams.
• Prepare letters, reports, and presentations using MS applications.
• Handle incoming correspondence efficiently.
• Facilitate document submission and ensure compliance with quality parameters.

• Coordinate and manage all aspects of event planning, including venue selection, logistics, catering, and audiovisual requirements.
• Develop and maintain relationships with vendors, suppliers, and event partners.
• Create and manage event budgets, ensuring cost-effectiveness while maintaining high-quality standards.
• Collaborate with internal teams to understand event objectives and translate them into successful experiences.
• Conduct site inspections and negotiate contracts with venues and suppliers.
• Develop innovative event concepts and themes that align with client goals and brand identity.
• Manage on-site event operations, ensuring smooth execution and resolving any issues that arise.
• Coordinate post-event evaluations and prepare comprehensive reports for stakeholders.
• Stay up-to-date with industry trends and best practices to continually improve event offerings.
• Maintain accurate and detailed event documentation, including contracts, timelines, and client communications.
• Ensure compliance with safety regulations and company policies throughout all event processes.

• Diploma in Tourism, Hospitality Management, or Events Management.
• Minimum of 3 years of experience in group, catering, and conference coordination, or 1 year of experience in a similar capacity with a proven track record.
• Excellent verbal and written communication skills in English.
• Proficiency in MS Office suite, particularly Excel, Word, and PowerPoint.
• Strong organizational and time management skills with the ability to multitask and prioritize effectively.
• Demonstrated ability to work collaboratively in a fast-paced, customer-focused environment.
• Creative problem-solving skills and attention to detail.
• Flexibility to work evenings and weekends as required for event execution.
• Experience with event management software is a plus.
• Knowledge of local venues, vendors, and event regulations in Jeddah, Saudi Arabia is preferred.

Kharazah is dedicated to providing the finest in handmade footwear and leather products. Our long tradition of care and craftsmanship permeates every step of our process, from choosing the finest grade leathers from Saudi Arabia and around the globe to our signature hand-stitching. Each model of footwear is carefully designed and meticulously made, preserving the secrets of this specialist craft through generations.

Role Description:
This is a full-time, on-site role for a Senior Marketing Specialist located in Riyadh. The Senior Marketing Specialist will be responsible for:

• Developing and implementing marketing strategies
• Conducting market research
• Managing Digital Marketing
• Creating marketing plans
• Analyzing market trends
• Coordinating with sales teams
• Ensuring high levels of customer satisfaction

Qualifications:
The successful candidate will possess:

• Excellent Communication and Customer Service skills
• Experience in conducting Market Research and developing Marketing Strategies
• Experience in Digital Marketing
• Strong analytical and problem-solving abilities
• Proficiency in digital marketing tools and platforms
• Bachelor's degree in Marketing, Communications
• Experience in the retail sector is a must

• Enforce best practices with suppliers and eliminate bias in purchasing.
• Analyze spending trends for savings opportunities.
• Negotiate favorable terms with vendors and maintain strong relationships.
• Oversee vendor performance and ensure timely deliveries.
• Keep updated on trends in buying methods and market prices.

• 10 to 15 years of procurement experience, with 3+ years in a leadership role.
• Strong negotiation skills and experience in fit-out construction or joinery.
• Excellent English communication skills.
• A positive and assertive personality.
• Proficiency in Excel, Word, and relevant procurement software.

• Enforce best practices with suppliers and eliminate bias in purchasing.
• Analyze spending trends for savings opportunities.
• Negotiate favorable terms with vendors and maintain strong relationships.
• Oversee vendor performance and ensure timely deliveries.
• Keep updated on trends in buying methods and market prices.

• 10 to 15 years of procurement experience, with 3+ years in a leadership role.
• Strong negotiation skills and experience in fit-out construction or joinery.
• Excellent English communication skills.
• A positive and assertive personality.
• Proficiency in Excel, Word, and relevant procurement software.

• Sales Strategy Development: Design and implement effective sales strategies specifically targeted at corporate gifting clients.
• Client Relationship Management: Build and maintain strong, long-lasting relationships with corporate clients, including large companies and SMEs.
• Product Knowledge & Customization: Stay updated with gifting trends to offer personalized corporate gifting solutions.
• Business Development: Identify new opportunities and generate leads through networking and cold-calling.
• Target Achievement: Meet or exceed sales targets and KPIs by managing a pipeline and closing deals.
• Collaboration: Work with marketing and logistics teams for timely delivery of products and services.
• Market Research: Conduct research on competitors and market trends to improve offerings.
• Sales Reporting: Prepare regular reports on sales performance and market dynamics for senior management.

• Experience: Minimum of 35 years in sales management or corporate gifting.
• Industry Knowledge: Familiarity with corporate gifting trends or promotional products.
• Skills: Strong communication, negotiation, organization, and time management skills. Proficient in Arabic and English.
• Education: A bachelor's degree in Business, Marketing, or a related field; MBA is a plus.

• Results-driven with a proven track record.
• Creative in suggesting innovative gifting solutions.
• Networking capabilities within the corporate sector.
• Team player with collaboration skills.

• Develop and implement comprehensive marketing strategies.
• Manage both digital and traditional marketing campaigns.
• Analyze campaign performance and prepare regular reports.
• Manage social media accounts (Facebook, Instagram, Twitter, LinkedIn).
• Engage with followers and strengthen brand-audience relationships.
• Monitor content and ensure compliance with general policies.
• Schedule and publish content based on a pre-planned calendar.
• Collaborate with the marketing team to develop creative interactive campaigns.
• Handle and organize multiple projects efficiently to achieve business goals on time.

• Minimum 4 years of experience in marketing.
• Strong leadership and analytical skills.
• Excellent knowledge of Google Analytics, social media management tools, and SEO tools.
• Strong understanding of audience behavior and ability to work collaboratively with cross-functional teams.

• Responsible For Translating the Visual Merchandising Plan Through Execution of Creative Windows, Product Placements, Props and Floor Designs to Attracts and Engage Customers.
• Execute Seasonal Floor Plans, Launches and Floor Changes.
• Liaise With Contractors and Suppliers to Coordinate the Production and Installation Timeline.
• While Enhancing Brand Presence Through Creative Ideas, Be Cost Sensitive and Contribute to Cost Saving Initiatives When Possible.
• Ensure Brand Standards Are Maintained at All Time While Upholding the Marketing & Communications Principles of MAF Fashion.
• Be Sensitive to New Trends in Visual Merchandising and Aware of Customer Preferences and Responses, Elevating Customers’ In-Store Experience.
• Maintain Good Rapport with The Marketing, Merchandising, Logistics, Store Teams to Ensure Collaborative Efforts Towards Effective Visual Merchandising Leading to Sales Benefit.
• Implement Store Signage Programs According to Commercial Guideline.

• High School Certificate.
• Fluent In English.
• 35 Years’ Experience Within the VM or Fine Arts Field.
• Attention To Details.

• Provide professional HR guidance based on policies and procedures.
• Produce regular and ad hoc HR reports, analyzing implications and recommending actions.
• Participate in small projects, facilitating task allocation, monitoring progress, and ensuring timely delivery.
• Coach junior staff to aid in their development.
• Assist in the creation of new HR processes for improved efficiency.
• Maintain and update HR records for accessibility and validity.
• Undergo rotation through various HR functions to broaden operational expertise.
• Ensure confidentiality in all aspects of HR work to protect staff privacy.