About the Role
Delta Hotels and Resorts is seeking a dedicated and experienced Supervisor-Kitchen to join our culinary team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is essential for the efficient operation of our kitchen, ensuring high standards of food quality, presentation, and overall kitchen performance. The ideal candidate will possess a strong understanding of kitchen operations and a proven ability to lead and motivate a team.
As a Supervisor-Kitchen, you will oversee daily kitchen activities, coordinate with staff, and maintain a safe and hygienic work environment. This role requires a proactive approach to problem-solving and a commitment to delivering exceptional culinary experiences for our guests.
Key Responsibilities
- Supervise and coordinate the activities of cooks and kitchen workers to ensure efficient workflow and timely preparation of all menu items.
- Determine and ensure proper food presentation, including the creation of decorative food displays.
- Monitor and ensure correct portion sizes, arrangement, and garnishing of food to meet quality standards.
- Oversee the quantity of food prepared, ensuring it aligns with anticipated demand and minimizing waste.
- Communicate menu specials and inform Food & Beverage service staff of any out-of-stock menu items.
- Prepare special meals or substitute items as needed to accommodate guest requests or dietary requirements.
- Assist cooks and kitchen staff with various tasks, providing them with necessary items and support.
- Monitor the stock of kitchen supplies and food items, ensuring adequate inventory levels.
- Maintain accurate kitchen logs for the food safety program and food products, adhering to all regulations.
- Ensure the quality of all food items, promptly notifying the manager if any product does not meet specifications.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching kitchen employees.
- Adhere to all company and safety and security policies and procedures.
- Report any maintenance needs, accidents, injuries, or unsafe work conditions to the manager.
- Complete all required safety training and certifications.
- Ensure uniform and personal appearance are clean and professional at all times.
- Maintain the confidentiality of proprietary information and protect company assets.
- Address guests' service needs promptly and effectively.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to all quality expectations and standards set by the company.
- Perform other reasonable job duties as requested by supervisors.
Qualifications and Requirements
- A Technical, Trade, or Vocational School Degree is preferred.
- A minimum of 4 to 6 years of related work experience in a kitchen environment is required.
- At least 2 years of supervisory experience in a kitchen setting is essential.
Required Skills
- Proficiency in Food and Beverage operations and Culinary arts.
- Strong skills in Hiring, Training, Scheduling, Evaluating, Counseling, Disciplining, Motivating, and Coaching staff.
- Knowledge of Safety and Security protocols and Maintenance procedures.
- Expertise in Food Safety practices and regulations.
- Excellent Customer Service and Communication abilities.
- Demonstrated Teamwork and Problem-Solving capabilities.
Work Environment and Physical Demands
This role is based in Jeddah, Makkah, Saudi Arabia. The position is full-time and requires the ability to stand, sit, or walk for extended periods, reach overhead and below the knees, and perform bending, twisting, pulling, and stooping motions. Candidates must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
