Customer Services Jobs for Fresh Graduates in Riyadh

• Assist in the implementation of marketing campaigns per the established plan.
• Manage social media platforms, including content creation, postings, and interactions.
• Create flyers for digital screens using Adobe applications.
• Maintain the media plan’s structure and organization.
• Oversee inventory and ordering of marketing materials and corporate gifts.
• Coordinate with external agencies and assist in enhancing hotel presentations.
• Manage purchase orders and payments related to marketing materials.
• Provide creative support and insights for quarterly strategies and competitor analyses.
• Assist during hotel photo or video shoots.
• Respond professionally and promptly to trade or guest inquiries.

• Respond to merchant inquiries via chat, WhatsApp, email, and calls when needed.
• Troubleshoot various product issues including bookings, subscriptions, and payments.
• Educate merchants using simple, clear guidance with visual aids.
• Accurately track and update ticket statuses.
• Identify recurring issues and provide insights for improvement.

• Fast response times and high resolution rates.
• High customer satisfaction scores.
• Effective escalations for technical bugs.

• Strong written communication skills in Arabic, basic English is a plus.
• Ability to manage multiple inquiries efficiently.
• Comfort with troubleshooting and learning new product features.
• Stable internet connection and a quiet workspace.

• Experience with support platforms like Zendesk or Freshdesk.
• Background in supporting small to medium-sized businesses.
• Understanding of payments and booking systems.

• Receiving customer inquiries and responding to them professionally and quickly.
• Handling customer complaints and providing appropriate solutions to ensure their satisfaction.
• Documenting customer data and updating communication records periodically.
• Cooperating with other departments to ensure an exceptional customer experience.

• We are looking for a professional receptionist to join our team,  
• where you will be responsible for welcoming visitors and clients in a professional and courteous manner, 
• responding to phone inquiries and directing them to the relevant departments,
•  managing appointments and coordinating them with the relevant departments. 
• This position requires excellent communication skills in both Arabic and English, 
• and the ability to handle basic computer systems and office management software. 
• The ideal candidate must have a suitable professional appearance, the ability to work under pressure, and maintain confidentiality and privacy when dealing with company and client information.

Sales Representative
Job Description
Collecting data and specifications related to products (goods and services), preparing a database of current and prospective clients, contacting or visiting clients, presenting sales offers, completing the sales process, following up with clients, collecting debts, and preparing and submitting work reports.
Key Duties and Responsibilities
Building a database for current and prospective clients with their data, addresses, and phone numbers, contacting or visiting clients to promote products (goods and services), presenting sales offers, and reviewing their specifications and competitive advantages, verifying prices and granting discounts within the authorized limits, completing the sales process, issuing invoices, collecting amounts, collecting and documenting client debts, and submitting them to the finance department. Preparing, submitting, documenting, and archiving work reports.
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