Customer Services Jobs in Riyadh

More than 197 Customer Services Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Cashier

Cashier

New

District Flowers

SR 4,000 - 6,000 / Month dotFull-time

Job Title: Customer Experience Executive
Location: Al Rawabi, Riyadh
Company: District Flowers
Employment Type: Full-time
Working Hours: Morning to Afternoon, Afternoon to evening shift (with potential for weekend availability)


Role Summary:

District Flowers is seeking a motivated and customer-focused Customer Experience Executive to support clients with their wholesale flower purchases. This role is central to ensuring a seamless customer journey, from flower selection to final packaging, while maintaining product quality and service excellence.


Key Responsibilities:

  • Greet and assist walk-in customers and wholesale clients in the showroom

  • Offer tailored recommendations on flower types, seasonal availability, and pairing options

  • Handle and maintain flowers in a chiller room environment

  • Clean, trim, and wrap flower bunches according to customer specifications

  • Ensure proper labeling, bundling, and handling of flowers for client orders

  • Support invoicing, inventory tracking, and CRM entries as needed

  • Coordinate with the sales and logistics team to fulfill daily orders

  • Respond to customer inquiries via phone, WhatsApp, and email in a professional and timely manner

  • Maintain cleanliness and organization of the showroom and workstations

  • Assist in occasional social media content creation or on-camera presence if required


Qualifications:

  • Saudi National (required, with full GOSI registration under District Flowers)

  • Previous experience in customer service, retail, or admin roles (preferred)

  • Passion for flowers, aesthetics, and customer satisfaction

  • Ability to work independently and within a team

  • Willingness to work in cool storage environments

  • Strong interpersonal and communication skills (Arabic required, English a plus)

  • Basic knowledge of floral types and handling (training will be provided)


Preferred Traits:

  • Detail-oriented with an eye for presentation

  • Comfortable being on camera for content, when needed

  • Flexible to work on weekends or extended hours during high-demand periods

  • Positive attitude, dependable, and proactive in solving customer concerns

breifcase2-5 years

locationAl Rawabi, Riyadh

about 7 hours ago
Social Media Management Specialist

Social Media Management Specialist

📣 Job AdNew

Rgheeb

Full-time
Join Rgheeb as a Social Media Specialist!
At Rgheeb, we're looking for a talented and dynamic Personal Social Media Account Manager to enhance our clients’ online presence. This role is essential for creating engaging content and developing strategies to increase brand awareness across social media platforms.

Key Responsibilities:
  • Develop and implement comprehensive social media strategies tailored to each client's needs.
  • Create, curate, and manage engaging content across various platforms including Facebook, Instagram, Twitter, and LinkedIn.
  • Monitor social media channels and engage with followers by responding to comments and messages.
  • Analyze social media performance metrics and make recommendations for improvement.
  • Stay updated with the latest digital marketing trends, tools, and best practices.
  • Collaborate with clients to ensure their brand voice and messaging are accurately represented.
  • Plan and execute social media campaigns, contests, and promotions to drive engagement.

Requirements:
  • Proven experience as a social media manager or in a similar role.
  • Strong understanding of social media platforms and their audiences.
  • Excellent written and verbal communication skills.
  • Creative thinking with the ability to generate engaging content.
  • Familiarity with social media analytics tools and reporting.
  • Ability to manage multiple accounts independently.
  • Bachelor's degree in Marketing, Communications, or a related field is a plus.

breifcase2-5 years

locationRiyadh

3 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

Emdad By Elm

Full-time
About the Role:
The Service Customer Specialist is a pivotal mid-career professional dedicated to enhancing customer satisfaction and loyalty through exceptional service delivery in our organization. This role requires the creation of a welcoming and professional environment that ensures clients receive comprehensive support and informed guidance regarding the array of services offered.

Key Responsibilities:
  • Greet customers warmly and professionally upon arrival to create a positive first impression.
  • Listen actively to customer inquiries, providing prompt, accurate, and relevant information regarding the organization's services.
  • Guide customers in exploring and utilizing the organization’s services that fulfill their specific requirements.
  • Resolve customer issues efficiently, ensuring high customer satisfaction.
  • Prepare and generate basic reports in Excel to track inquiries, customer feedback, and service performance metrics.
  • Develop and present visually appealing PowerPoint presentations for internal and customer engagements.
  • Collaborate with team members to enhance customer service protocols.
  • Utilize CRM tools to log customer interactions and track engagement metrics.
  • Collect and analyze insights from customer interactions to identify trends.
  • Participate in training sessions and pursue professional development opportunities.

Required Skills:
  • Exceptional interpersonal skills to foster relationships with customers and teammates.
  • Advanced proficiency in Microsoft Excel and PowerPoint.
  • Strong conflict resolution and problem-solving capabilities.
  • High attention to detail and effective time management skills.
  • Empathy and patience in handling customer concerns.

About the Company:
Emdad By Elm specializes in business solutions, leveraging its expertise and national talents to deliver the best quality services, positioning itself as a leading partner in enhancing growth and productivity.

breifcase2-5 years

locationRiyadh

3 days ago
Receptionist

Receptionist

Irtiqaa Holding

SR 4,500 - 4,500 / Month dotSeasonal

Job Title: Restaurant Receptionist / Host

Department: Front of House

Reports To: Restaurant General Manager

Starting Salary: SAR 4,500 FULL PACKAGE / LIVING OUT

Contract Period: 3 months (Renewable of agreed by both parties)

Location: Laysen Valley, Umm Al Hamam, Riyadh

Brand: Noir Cafe

Working Hours: 4:00PM - 1:00AM; 1 Weekday Off

Job Summary:

The Restaurant Receptionist / Host serves as the face of the restaurant, ensuring each guest receives a personalized, memorable, and seamless dining experience. This role combines hospitality excellence with brand representation—welcoming guests warmly, managing reservations and special requests, and promoting the restaurant’s image, values, and signature offerings.

Key Responsibilities:

  • Greet all arriving guests with a warm, professional, and courteous demeanor. 

  • Accurately manage and organize all dining reservations.

  • Implement and manage an effective waitlist system during peak hours. Skillfully manage and control crowds in the reception/waiting area, ensuring guest comfort and adherence to fire safety and capacity regulations.

  • Possess a comprehensive understanding of the current menu, daily specials, restaurant promotions, and general operational policies to inform and assist guests accurately.

  • Maintain the host station and immediate guest waiting areas (*, entrance lobby) in a neat, organized, and presentable condition at all times.

  • Act as the central communication point between the front-of-house management, serving staff, and the kitchen to ensure seating decisions align with service capabilities.

  • Requirements:
  • Open to wear the brand uniform: Business formal
  • Exceptional communication, interpersonal, and presentation skills.
  • Strong understanding of etiquette, service standards, and brand representation.
  • Professional appearance and confident, gracious demeanor.
  • Speaks English (beginner)

breifcase0-1 years

locationAl Olaya, Riyadh

10 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Pacific International Lines (PTE) Ltd

Full-time
Join Pacific International Lines (PIL) as a Customer Service Executive!

With over 55 years of leadership in the global shipping industry, Pacific International Lines is seeking proactive individuals to enhance customer satisfaction and handle shipping solutions. As the primary point of contact for our customers based in Jeddah, you will ensure exceptional service by managing bookings, documentation, and resolving issues efficiently.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person, ensuring accuracy and professionalism.
  • Handle escalation inquiries and complaints to ensure effective resolution.
  • Manage booking creation and amendments, processing change of destination requests.
  • Coordinate with internal departments for issue resolution and service quality improvement.
  • Prepare reports related to customer service activities and shipment performance.

Qualifications:
  • Bachelor’s degree in Business, Logistics, or a related field.
  • A minimum of 3 years of experience in customer service within shipping or logistics.
  • Strong communication, problem-solving, and organizational skills.
  • Proficiency in Microsoft Office and logistics systems.

Why Join Us?
Be part of a global carrier that focuses on sustainability and innovation. Enjoy opportunities for professional growth and be involved in a collaborative environment.

Application Process: To apply, submit your resume in English outlining your qualifications and experience.

breifcase2-5 years

locationRiyadh

11 days ago