Customer Services Jobs in Riyadh

• Create and publish content across all social media platforms.
• Develop and manage the social media strategy through competitive research and audience identification.
• Plan, create, and share new content daily.
• Build plans that align with company goals while exploring different social media channels.
• Understand target audiences for each channel, creating engaging content specific to their behaviors.
• Set up and optimize company pages to enhance visibility.
• Create editorial calendars and syndication schedules.
• Analyze social media metrics and insights to optimize strategies.
• Collaborate with copywriters and designers to ensure content is informative and appealing.

• Skills in Social Media Marketing and Content Creation.
• Proficient in Digital Marketing strategies.
• Excellent communication skills.
• Experience managing social media accounts.
• Knowledge of marketing strategies and trends.
• Able to work effectively in a team.

• Develop, manage, and execute content schedules on various social media platforms including Instagram, TikTok, X, LinkedIn, Facebook, and more.
• Lead the daily management of multiple clients’ social media accounts, ensuring timely and engaging content publication.
• Coordinate with design and content writing teams to produce high-performing content tailored for each platform and target audience.
• Monitor trends and data across platforms to maintain content relevance and strategies.
• Engage with digital communities, responding to followers’ queries and comments in alignment with brand identity.
• Analyze performance metrics and prepare monthly reports with insights and recommendations for improvement.
• Support campaign idea development, collaborate with influencers, and prepare briefings for paid ad campaigns.
• Deliver content plans and performance reports to clients and internal teams.
• Provide guidance and support to junior team members or less experienced colleagues.

• 3 to 5 years of experience in social media or digital marketing (agency experience preferred).
• Strong understanding of social media platforms, trends, and analytical tools.
• Proficiency in social media management tools (*, Meta Business Suite, TikTok creator tools, etc.).
• Creative thinking skills, ability to meet deadlines, and work under pressure.
• Strategic mindset with great attention to detail and strong organizational skills.
• Experience in influencer marketing and coordinating paid campaigns is a plus.

• Strong storytelling and content writing skills tailored for each platform.
• Deep understanding of the social media landscape in Saudi Arabia.
• Familiarity with organic and paid content across various platforms.
• Creative mindset with the ability to generate innovative content ideas and interactive methods.

• Manage social media marketing campaigns and daily activities.
• Oversee the design of social media posts and captions.
• Develop engaging, high-quality content for various platforms.
• Monitor and engage with our social media community regularly.
• Track, analyze, and report on social media performance metrics.
• Stay updated on social media trends and best practices.
• Collaborate with marketing, PR, and design teams for cohesive messaging.
• Develop and expand our community, including influencer outreach.

• Bachelor's degree in Social Media, Marketing, or a related field (Master's preferred).
• Certifications in social media or digital marketing preferred.

• Minimum of 5 years in social media strategy and management.
• Proven track record in managing and growing social media accounts.
• Experience in data-driven social media strategy implementation.

• Deep understanding of social media platforms and best practices.
• Knowledge of analytics tools such as Google Analytics.
• Familiarity with paid social media advertising and SEO principles.
• Exceptional communication and organizational skills.
• Creative, detail-oriented, and self-motivated individual.

• Dynamic and high-performing work environment.
• Comprehensive health insurance.
• Opportunities for rewards and recognition.
• Learning and development programs.

• Patient Reception and Check-In: Greet patients and visitors courteously, verify patient details, and ensure a smooth check-in experience.
• Appointment Scheduling: Schedule and confirm appointments, manage the appointment calendar, and communicate any changes to patients.
• Patient Inquiries and Communication: Handle incoming calls, respond to inquiries, and provide necessary information about services and procedures.
• Record Management: Maintain accurate patient records and ensure confidentiality and security of information.
• Billing and Payments: Collect payments, assist with billing inquiries, and maintain accurate financial records.
• Administrative Support: Assist with clerical tasks, maintain a clean reception area, and support staff with various projects.
• Quality and Compliance: Adhere to healthcare regulations and participate in quality improvement initiatives.

• A relevant educational degree; qualifications in healthcare administration or customer service are a plus.
• 12 years of experience as a receptionist in a healthcare setting.
• Strong communication, organizational skills, and proficiency in office software.
• Experience with patient management systems and healthcare billing processes.

• Work is performed primarily at the reception desk within the clinic.
• This is a full-time position with varying shifts, including weekends and holidays.

• Ensure all aspects of the guest journey and experience are delivered to the highest level.
• Exude patience, empathy, and have the personality to host the show.
• Work proactively to ensure guest satisfaction and the smooth running of the front office department.

• Flexibility and a positive, Yes I Can! attitude.
• Attention to detail and creative problem-solving skills.
• Strong verbal communication abilities.
• Experience in a similar position is beneficial but not essential.

• Live the Magic of Hospitality - Create exceptional experiences every day.
• Build a Great Career - We invest in your growth and career development.
• Experience the Team Spirit - Join a workplace that’s inclusive and fun.
• Lead with Your Ambition - Your ideas and passion matter.
• Enjoy Global & Local Perks - Access exclusive benefits tailored to your location.

• Deliver exceptional service throughout the guest journey.
• Exude patience and empathy while interacting with guests.
• Work proactively to ensure guest satisfaction and smooth operations.

• A flexible, positive mindset and a 'Yes I Can!' attitude.
• Strong attention to detail and problem-solving skills.
• Good verbal communication capabilities.
• A passion for creating extraordinary service experiences.

• Live the magic of hospitality and create exceptional experiences.
• Receive opportunities for career growth and development.
• Enjoy a fun and inclusive workplace culture.
• Access global and local perks, including special rates at our hotels.

• Welcome guests warmly and create a positive first impression.
• Acknowledge IHG Rewards Club members and returning guests.
• Manage guest bookings and process payments efficiently.
• Facilitate a swift check-in and check-out experience.
• Anticipate guest needs and provide tailored recommendations.
• Assist guests with inquiries, from billing issues to dining suggestions.

• Excellent communication skills to engage with guests.
• Strong problem-solving abilities to enhance guest experiences.
• Fluency in the local language; additional language skills are a plus.
• Proficient in reading, writing, basic math, and computer skills.

Customer service/ call center representative
Salary 5000
Full time
Riyadh

• Answer phone calls and greet visitors, providing information to parents and students.
• Facilitate communication within the School.
• Share important information across the staff and families through various channels.
• Maintain records of phone calls, visits, and school operations.
• Perform clerical work and administrative support tasks.
• Arrange meetings, events, and appointments.

• Bachelor's degree or diploma or relevant work experience.
• Minimum of 1 year experience in a similar role.

• Excellent customer service skills.
• Advanced written and verbal communication skills.
• Strong multitasking and time management abilities.
• Proficiency in office software and digital filing systems.
• Professional appearance.

Responsibilities:

Greeting Clients:Welcome clients warmly as they arrive at the salon.

Appointment Scheduling:
Manage bookings via phone, online platforms, or in-person, ensuring optimal scheduling for lash and nail technicians.

-Client Check-in and Check-out: Handle the check-in process, confirm appointments, and process payments efficiently.

-Customer Service:
Address client inquiries, provide information about services, pricing, and products, and resolve any issues or complaints.

- Salon Maintenance:
Keep the reception area tidy and organized, manage retail product displays, and assist with inventory tracking.

-Record Keeping:
Maintain accurate client records, including contact information, service history, and preferences.

-Communication:
Coordinate between clients and technicians, relay messages, and update staff on schedule changes.

-Sales Support:
Promote retail products and upsell services when appropriate.

Skills:
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with scheduling software and point-of-sale (POS) systems.
- Basic knowledge of lash and nail services to answer client questions confidently.
- Professional and friendly demeanor.
- Ability to handle payments and cash register operations accurately.

Qualifications:
- Previous experience in a salon or customer service role is preferred.
- Familiarity with booking and POS software (*, Vagaro, Booker, Square).
- High school diploma or equivalent.
- Basic understanding of beauty industry terminology is a plus

• Maintain comprehensive knowledge of hotel services, features, and operations.
• Perform front office duties across morning, evening, and night shifts.
• Ensure a seamless check-in and check-out experience for guests.
• Handle guest requests professionally and timely, creating memorable relationships.
• Assist guests with hotel orientation and information pertaining to their stay.
• Balance the cash bank assigned and manage cash transactions.
• Collaborate with team members to enhance guest satisfaction and experience.
• Maintain cleanliness and organization of the front desk area.

• Greet and assist visitors and clients, determining their needs and directing them accordingly.
• Provide information to visitors and notify relevant personnel about appointments.
• Manage the incoming and outgoing calls, responding to inquiries or routing calls to the appropriate personnel.
• Prepare the meeting rooms for daily executive meetings and share the agenda with involved individuals.
• Archive important documents for easy access when needed.
• Support scheduling and organizing appointments.
• Prepare periodic reports or special reports as required.
• Provide necessary support during the absence of the Executive Office Manager.
• Adhere to procedural guidelines and policies in executing all responsibilities.
• Book and organize meeting rooms efficiently while considering scheduling and resource organization.
• Perform any additional tasks assigned by the direct supervisor to ensure smooth workflow.

• Diploma in Administration or a related field, or a high school diploma.
• A minimum of 2 years of experience in the same field.
• Proficiency in English.
• Strong computer skills and familiarity with office equipment.
• Excellent interpersonal skills with a professional appearance.
• Strong written and verbal communication skills.
• Commitment to official working hours due to the sensitive nature of the position.

• Reduction in client complaints.
• Availability of information and printed materials.
• Response time to visitor inquiries.
• Satisfaction rate and compliance with entry and exit standards.
• Efficiency in executing assignments.

• Welcoming visitors and clients, identifying their needs, and directing them to the relevant department.
• Answering phone calls and responding to inquiries or redirecting them to the appropriate person.
• Making internal calls to obtain necessary information.
• Scheduling appointments.
• Maintaining records of visitors and clients.
• Adhering to procedural guidelines and policies.
• Inputting and storing information accurately.

• Proficiency in Microsoft Office.
• Fluent in English.
• Attention to detail.
• Information-seeking skills.
• Self-awareness and customer service skills.
• Ability to manage visit schedules.

• Greet and welcome guests with a warm, friendly demeanor
• Manage reservations and seating arrangements efficiently
• Escort guests to their tables and provide menus
• Coordinate with servers and kitchen staff to ensure smooth service
• Answer phone calls and respond to inquiries about the restaurant
• Maintain cleanliness and organization of the reception area
• Assist with special events and promotions
• Handle guest concerns and complaints professionally
• Manage waiting lists during peak hours
• Ensure compliance with health and safety regulations
• Collaborate with team members to maintain a positive dining atmosphere

• Proven experience as a hostess or in a similar customer service role
• Outstanding guest service skills with a friendly and enthusiastic attitude
• Excellent verbal and written communication skills in English
• Professional appearance and demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Flexible availability, including evenings, weekends, and holidays
• Strong problem-solving skills and ability to work independently
• Basic computer skills, including proficiency in Microsoft Office suite
• Knowledge of local culture and customs
• Basic math skills for managing reservations and seating arrangements
• Team-oriented mindset with a willingness to assist colleagues as needed
• Physical stamina to stand, walk, and move for extended periods
• Ability to perform tasks such as kneeling, pushing, and pulling when necessary

• Greet and welcome visitors in a professional and courteous manner.
• Answer, screen, and forward incoming phone calls.
• Maintain the reception and common areas in a clean, organized condition.
• Receive, sort, and distribute mail and deliveries.
• Manage calendars, schedule meetings, and assist with meeting room setups.
• Maintain office security by enforcing safety procedures and issuing visitor access passes.
• Provide administrative support, including data entry, filing, and document handling.
• Coordinate with various departments to support routine business functions.
• Monitor and manage office supply stock and place orders as needed.
• Address basic inquiries and guide visitors to appropriate personnel or departments.

• High school diploma (Bachelor’s degree preferred).
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong communication skills, both written and verbal.
• Excellent organizational and multitasking abilities.
• Presentable and professional demeanor.
• Ability to handle front-desk operations with discretion and professionalism.
• Strong customer service orientation.
• Ability to prioritize tasks and remain calm under pressure.
• Fluent in both English and Arabic.

We’re hiring motivated field sales representatives in Riyadh to help businesses simplify and manage their expenses. Ideal candidates are confident, target-driven, and great at building relationships face-to-face. Previous sales experience is a plus, and fluency in Arabic is essential. Competitive salary, aggressive commission structure, and excellent performance incentives make this a great opportunity to grow with a fast-moving company.