Customer Services Jobs in Riyadh

• Greet and welcome guests.
• Register guest details in the appropriate form and guide, direct, and accompany visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials (*, pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone.
• Handle all tasks related to courier, such as receiving, sorting, and distributing daily deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook and other registers).
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing records of all follow-ups as required.
• Other duties as delegated by the Line Manager.

• Meeting Room Coordination: Manage schedules for meeting rooms for seamless operations.
• Visitor Access Management: Oversee gate access for visitors to ensure security.
• Travel and Accommodation: Coordinate flight bookings and hotel reservations for employees.
• Logistics Management: Handle receipt and dispatch of office packages via courier services.
• Access Requests: Process employee access requests for customer sites.
• Team Support: Assist the team and liaise with departments for smooth communication.
• Office Maintenance: Ensure timely maintenance of office infrastructure.
• Documentation: Prepare necessary administrative documents.
• Procurement and Supplies: Manage procurement of office supplies and maintain inventory levels.
• Business Card Printing: Assist in designing and printing employee business cards.

• Proven experience in a receptionist or office administration role.
• Good knowledge of front desk and receptionist procedures.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Values such as curiosity, passion, authenticity, and accountability.

• Meeting and greeting all current and prospective members with a positive attitude.
• Handling queries and complaints with the utmost professionalism.
• Managing clients' memberships and payments when required.
• Gathering good reviews and feedback from Happy members.
• Using the GymNation systems and software to ensure smooth running of the business.
• Performing regular Brand Standards and Health and Safety checks of the gym, recording them in a timely manner.
• Ensuring the cleanliness and orderliness of the Facilities.
• Relaying important messages to the Sales and Management team effectively.
• Keeping all front of house documentation in order.

• Customer service experience: 1 year (Required).
• Experience in a fast-paced environment: 1 year (Required).
• Must be a Saudi National.

We are seeking a dynamic and results-driven Sales Representative to join our team, responsible for developing and maintaining strong relationships with customers, identifying new business opportunities, and consistently meeting or exceeding sales targets. The ideal candidate will have excellent communication and negotiation skills, a proven track record in sales, and the ability to thrive in a fast-paced environment.

Key responsibilities:

• Proactively prospect and develop new customer relationships through cold calling, networking, and referrals

• Present and demonstrate products/services to potential clients, addressing their needs and concerns

• Maintain detailed records of all sales activities

• Create and deliver compelling sales presentations and proposals

• Meet or exceed monthly, quarterly, and annual sales targets

• Collaborate with internal teams to ensure customer satisfaction and timely delivery

• Stay current with industry trends and competitor activities

Job
Description
: Receptionist / Hostess / Host


Location
: Laysen Valley, Umm Al Hamam West, Riyadh


Brand
: Noir Cafe ******************;*********


Starting
Salary
: From SAR 5000


Job
Summary
: Noir Cafe is seeking a highly professional, articulate, and detail-oriented Receptionist / Host / Hostess to be the first and last point of contact for our discerning guests. This crucial role is responsible for creating a welcoming and seamless experience by efficiently managing reservations and gracefully ushering guests to their tables. Preference will be given to Saudi National candidates. Previous experience in a high-end fine dining environment and familiarity with SevenRooms reservation software are highly advantageous.


Duties
and
Responsibilities
:


Reservation Management:

* Efficiently handle all incoming reservation requests via phone, email, and online platforms.

* Accurately record and manage reservation details, including guest names, contact information, party size, date, time, and any special requests.

* Utilize and maintain the restaurant's reservation system (preferably SevenRooms) to optimize seating arrangements and maximize restaurant capacity.

* Confirm reservations and manage waitlists effectively, communicating clearly with guests.

* Proactively anticipate potential reservation conflicts and find suitable solutions.


Guest Welcoming and Seating:

* Warmly and professionally greet all arriving guests with a genuine smile and welcoming demeanor.

* Confirm guest reservations and escort them to their assigned tables promptly and courteously.

* Present menus and inform guests of any specials or important information.

* Ensure guests are comfortably seated and address any immediate needs or requests.


Guest Relations:

* Provide exceptional customer service, anticipating guest needs and exceeding their expectations.

* Handle guest inquiries, requests, and complaints with grace and efficiency, escalating issues to management when necessary.

* Maintain a thorough knowledge of the restaurant's layout, menu, and services to answer guest questions accurately.

* Build positive relationships with regular guests and strive to personalize their experience.


Telephone and Communication:

* Answer telephone calls promptly and professionally, using proper etiquette.

* Take accurate messages and relay them to the appropriate personnel.

* Maintain clear and effective communication with the service team and management regarding guest arrivals, seating arrangements, and any special requests.


Maintaining the Reception Area:

* Ensure the reception area is clean, organized, and presentable at all times, reflecting the restaurant's high standards.

* Maintain an appropriate level of stationery, menus, and other necessary materials.


End-of-Service Duties:

* Thank departing guests sincerely and invite them to return.

* Assist with tidying the reception area and preparing for the next service period.

* Process any end-of-service tasks as required by management.


Qualifications
:


* Saudi National preferred.

* Minimum of 1 year of previous experience as a Receptionist, Host/Hostess in a high-end fine dining restaurant or luxury hospitality environment.

* Proven ability to manage reservations efficiently and accurately.

* Knowledge and experience using SevenRooms reservation software is a significant advantage.

* Excellent communication and interpersonal skills, with a polished and professional demeanor.

* Strong organizational and multitasking abilities, with meticulous attention to detail.

* Ability to remain calm and composed under pressure in a fast-paced environment.

* Impeccable grooming and personal presentation.

* Fluency in Arabic and English is essential. Additional language skills are a plus.

* A genuine passion for providing exceptional hospitality and creating memorable guest experiences.


WhatsApp your CV with photo at 05579
-05599

• Provide professional, friendly, and engaging service to all guests.
• Assist in all operations of the Spa, including knowledge of the complete Spa menu.
• Guide guests with the use of sauna, steam, and spa facilities.
• Inform guests about products and retail sales.
• Maintain product stock levels and ensure displays meet our quality standards.
• Adhere to safety and sanitation policies and report any malfunctions or hazards.
• Participate in pre-shift briefings and assist in keeping areas clean and organized.
• Perform additional duties as assigned.

• Must be a Saudi National.
• Preferred experience in Spa or Hospitality, with a minimum of 1 year in a 5* hotel spa or luxury stand-alone Spa.
• Strong administrative skills, including proficiency in Excel.
• CPR and First Aid certification are preferred.
• Exceptional communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Reliable and responsible with the ability to focus on guest needs.

• Strategy Development: Create and manage comprehensive social media strategies that align with business goals.
• Content Creation: Develop high-quality and engaging content for platforms like X, Instagram, Snapchat, TikTok, and LinkedIn.
• Community Management: Interact with our community by managing responses and messages professionally.
• Analytics: Track and analyze social media performance metrics, providing actionable insights for improvements.
• Trend Analysis: Stay updated with the latest social media trends and apply this knowledge to enhance our presence.
• Collaboration: Work closely with marketing, PR, and design teams for cohesive brand messaging.
• Mentorship: Provide guidance to junior team members to foster continuous learning.

• Bachelor’s degree in Marketing or Business Administration.
• 5+ years of experience in Social Media management.
• Knowledge of the property market.
• Proficiency in video and photo editing software.
• Strong communication skills in Arabic and English.
• Analytical skills to interpret data and make data-driven decisions.
• Ability to work in a fast-paced environment, both independently and collaboratively.

• High-performing work environment.
• Comprehensive health insurance.
• Rewards and recognition.
• Learning & Development opportunities.

• Greet visitors and ensure they are attended to promptly and courteously.
• Operate the switchboard, screen incoming calls, and answer queries.
• Maintain visitor and caller logs, and coordinate with delivery services.
• Perform general maintenance of the reception area.
• Book meeting rooms and assist with event planning.
• Perform other administrative duties as required.

• Education and certifications in relevant fields are preferred.
• Strong communication and customer service skills.

Cashier required (Saudi only)
🔹Not employed and not a student
🔹Working hours: shifts
🔹6 working hours - 6 days a week
🔹Salary 4500 riyals 

To apply or to contact 

📢 Job Announcement – Sales Representatives (Commission System Only)

Do you have persuasive skills and are you looking for high income for limited effort?

The company "Wahid Tea", specialized in producing cold drinks (such as hibiscus and iced tea) with high quality and competitive prices, is looking for independent sales representatives to market its products to cafes and tea shops in Riyadh.

💼 Job Responsibilities:

Attracting cafes and tea shops to deal with "Wahid Tea" as a supplier of ready-made drinks.

Communicating with decision-makers and presenting products professionally.

Closing supply deals and following up on customer satisfaction as needed.

The work is field-based, flexible, and does not require a daily commitment.

💰 Distinctive Commission System:

We offer you a real and ongoing income opportunity for limited effort:

You earn a commission for every order placed by any client you have attracted.

The commission lasts for 6 full months from the date of the client's first order.

The monthly income starts from 1500 Riyals and can reach up to 10000 Riyals or more, depending on the number of clients you attract.

Your effort for a few days can achieve you a steady monthly income for several months!

✅ Required Qualifications:

Strong communication and persuasion skills.

Previous experience in sales or the food and beverage sector is preferred.

Ability to work in the field.

Access to transportation. (Very important)

📍 Work Scope:

Riyadh City only, within neighborhoods close to your residence