Customer Services Jobs in Riyadh

• Proven skills in sales, negotiation, and building client relationships
• Strong verbal and written communication abilities
• Experience in attaining sales targets and managing product promotions
• Good knowledge of market trends and competitor analysis
• Effective time management and organizational skills
• Basic technical proficiency in using CRM software and Microsoft Office applications
• Prior experience in FMCG sales is an advantage
• Bachelor's degree in Business, Marketing, or a related field is preferred
• Strong adaptability and willingness to work in a dynamic, team-oriented environment

• Deliver best in class customer service to all DSV customers.
• Interact with customers and vendors to establish DSV SOPs and keep customers informed of arrival times, delays, or transit issues.
• Ensure all communications are professional and timely for both internal and external correspondence.
• Update tracking sheets with freight status and communicate with customers daily.
• Negotiate rates with carriers and manage export rates.
• Create jobs for all export shipments and provide regular updates to the Line Manager.
• Perform any other related duties as assigned by the supervisor.

• Bachelor's degree.
• 5 years of experience in freight operations.

• Excellent spoken and written communication skills.
• Strong multitasking and problem-solving abilities.
• Integrity, professionalism, and confidentiality.
• Proficiency with Microsoft Office Suite or related software.

• Responding to inbound calls on the unified number of the authority.
• Implementing and executing customer service standards in communication.
• Addressing investor inquiries effectively.
• Raising and tracking tickets and complaints in the system.
• Enhancing communication between internal stakeholders.
• Informing investors about the status of their previous and current requests.
• Complying with the quality requirements for investors.
• Assisting investors in registering their electronic requests.
• Sending invoices and account statements.
• Providing technical support to investors and assisting them in resolving issues with products or services offered.

• Ability to convey information clearly and professionally.
• Polite interaction with all categories of partners and investors.
• Quick problem analysis and resolution without delay.
• Responsive to partner needs at every stage (inquiry, application, follow-up).
• Ensuring satisfaction of partners and investors post-service delivery.

• Previous customer service experience preferred.
• Minimum education of high school diploma; diploma is preferred.
• Saudi nationality and age of at least 21 years.
• Medically and physically fit.
• Good conduct and behavior.
• Strong customer service skills.
• Good language skills, preferably speaking Chinese.
• Proficient in English speaking.

• Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
• Handling all aspects of a patient’s experience, concerning their treatment and overall stay at My Clinic’s facility.
• Collaborating with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement.
• Implementing changes to streamline processes and reduce potential points of frustration.
• Communicating with patients to determine their needs and identify a path toward treatment and progress.
• Empathizing with patient concerns on their path toward recovery, helping them replace anxiety with peace of mind.
• Resolving patient complaints and concerns, working with relevant departments to address issues promptly.
• Corresponding with care providers (Physicians, Nurses, etc.) to ensure they are familiar with individual patient needs and preferences.
• Implementing patient-focused programs in a healthcare environment.
• Supervising training programs for healthcare staff to enhance their interpersonal skills and patient engagement abilities.
• Generating reports on patient progress and overall status.
• Performing other professional duties as assigned.

• Bachelor’s degree.
• Experience in customer service, contact center, or customer care position.

• Excellent command of oral and written English & Arabic.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal and written communication skills.
• Strong empathy and compassion.
• Proficiency in conflict resolution.
• Excellent problem-solving skills.
• Exceptional customer service skills.

• Greet guests warmly and seat them according to the seating chart.
• Assist with taking reservations and managing the waiting list.
• Provide menus and communicate daily specials to guests.
• Work collaboratively with servers and kitchen staff to ensure efficient service.
• Handle guest inquiries and requests professionally.
• Maintain cleanliness in the hostess station and lobby area.
• Uphold high standards of customer service at all times.

• Proven experience as a Hostess or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure in a fast-paced environment.
• Strong organizational and multitasking abilities.
• Attention to detail and a positive attitude.
• Flexible availability to work evenings, weekends, and holidays.
• Knowledge of restaurant procedures is a plus.

• Greet and welcome visitors, students, and parents professionally.
• Answer phone calls, manage inquiries, and direct them to the appropriate departments.
• Maintain a clean and organized reception area.
• Manage daily attendance logs and appointment schedules.
• Assist with student registration and basic administrative tasks.
• Coordinate with different departments to ensure smooth workflow.
• Handle incoming and outgoing documents and deliveries.

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Attention to detail and ability to work under pressure.
• Basic computer skills (MS Office, email, scheduling tools).
• Customer-service oriented mindset.

• Bachelor's degree in any related field.
• Previous experience in front desk, customer service, or administration is preferred.
• Saudi nationality is a must.
• Availability to work the 1 PM – 9 PM shift.

• Excellent communication skills and a proactive approach to understanding guests' needs.
• Exceptional customer service skills and problem-solving ability.
• Good level of reading, writing, and spoken English.
• Computer skills, including Microsoft Word, Excel, and PowerPoint.
• Experience with Spa Booking Software and the Opera system.

• Competitive basic salary and tax-free environment.
• Housing and transportation are provided.
• 30 days of vacation and 10 public holidays per year.
• Paid home leave tickets.
• Complimentary employee meals and medical insurance.
• Opportunities for growth and development.

Corporate sales
Build and maintain long-term relationships with corporate clients, analyze their needs to provide tailored solutions, achieve sales targets, prepare and negotiate proposals and contracts, follow up on client accounts to ensure satisfaction, coordinate with internal teams like marketing and customer service, monitor market trends and competitors to identify new opportunities, and provide regular sales reports and forecast

We are seeking a professional Receptionist to serve as the first point of contact for our organization, greeting visitors and clients with a warm and welcoming demeanor while managing front desk operations efficiently. The ideal candidate will handle incoming calls, schedule appointments, manage correspondence, and maintain accurate visitor logs while ensuring the reception area remains organized and presentable at all times. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively while providing exceptional customer service and administrative support to various departments within the company.

• Greeting and welcoming guests as soon as they arrive at the office.
• Directing visitors to the appropriate person and office.
• Answering, screening, and forwarding incoming phone calls.
• Ensuring the reception area is tidy and presentable.
• Providing basic and accurate information in-person and via phone/email.
• Receiving, sorting, and distributing daily mail/deliveries.
• Maintaining office security by following safety procedures.
• Ordering front office supplies and keeping inventory of stock.
• Updating calendars and scheduling meetings.
• Arranging travel and accommodation and preparing vouchers.
• Keeping updated records of office expenses and costs.
• Performing other clerical receptionist duties such as filing, photocopying, and faxing.

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• High school degree; additional certification in Office Management is a plus.

We’re looking for an energetic and friendly Sales Representative to join our Maraya Photo Booth team at The Groves.
Your Role:

• Attract guests passing by and warmly introduce them to the Maraya mirror photo booth
• Explain how the interactive mirror works in a simple, engaging way
• Guide customers through the photo-taking steps and ensure they have a fun experience
• Encourage sales and upsell when possible
• Maintain a clean, welcoming booth area

We’re Looking For Someone Who:

• Is extremely friendly, outgoing, and comfortable approaching people
• Has strong communication skills and a positive attitude
• Enjoys working in lively environments
• Can work evenings/weekends as needed

Location: The Groves, Riyadh
Start: Immediate

Work : 6 days a week, Evening Shift

• Assist guests with check-in, check-out, and inquiries.
• Manage reservations, cancellations, and payments.
• Coordinate with hotel departments to ensure excellent service.

• Saudi National (Mandatory).
• Advanced English (spoken & written) + Arabic.
• 5 working days per week, 8-hour rotating shifts.
• Must be fully available (not enrolled in studies or other commitments).
• Hospitality/customer service experience is preferred.