Customer Services Jobs in Riyadh

Job Announcement: Customer Accountant (Cashier) – Restaurant in Riyadh 

One of the restaurants in Riyadh, in Al-Araj neighborhood, announces its need for a Customer Accountant (Cashier) who possesses skill and professionalism in customer service.

Requirements:

• Proficiency in using Point of Sale (POS) systems.
• The ability to deal with customers politely and professionally.
• Speed and accuracy in completing sales and payment transactions.

Main Responsibilities:

• Receiving cash and electronic payments.
• Preparing daily sales reports.
• Managing the cash register and ensuring the safety of financial operations.
• Maintaining cleanliness and organization of the work area.

Tasks and Responsibilities:

• Managing the salon, employees, inventory, and daily operations.
• Preparing, filming, designing, and editing daily content for social media channels Instagram and TikTok.
• Welcoming clients and providing a distinctive welcoming experience.
• Managing and organizing appointments using the booking management system and matching daily amounts.
• Answering calls and WhatsApp and Instagram messages.
• Following up on social media platforms and responding to inquiries.
• Discipline in attendance and commitment to working hours.

Conditions:

• Knowledge of managing social media platforms and design using (Canva).
• Excellent communication skills and politeness in dealing with others.
• Speaking the English language.
• Proficiency in using computers and Microsoft Office programs.


Working Hours:
1:30 PM to 10:30 PM with a one-hour break.

Working Days:
6 days a week with Monday off.

Job Announcement – Women's Salon

A salon announces the availability of a job vacancy for the position: Receptionist

📍 Location: South Riyadh – Okaz Neighborhood

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🔹 Conditions and Requirements:
• Saudi nationality
• Living in South Riyadh or close to Okaz Neighborhood (a basic requirement)
• Experience in photography and content design
• High courtesy and good appearance
• Excellent customer service skills
• Experience in accounting and proficiency in using computers
• Ability to organize appointments and manage reservations
• Ability to work under pressure and teamwork
• Commitment and discipline in working hours

⸻

🔹 Job Responsibilities:

• Managing the cashier and accounts
• Welcoming clients
• Managing reservations and organizing the daily schedule
• Designing simple content for the salon's accounts
• Answering calls
• Supporting the team and providing an excellent experience for clients

• Achieving positive outcomes from guest queries quickly and efficiently.
• Ensuring an efficient reception experience, including check-in/check-out and completing necessary audit procedures.
• Maintaining clear communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Demonstrating high levels of customer service at all times.
• Attending training courses as needed and assisting with the training and development of the Night Team.
• Having knowledge of hotel room categories, rates, packages, and promotions.
• Maximizing room occupancy and utilizing upselling techniques to promote hotel services.
• Following security, fire regulations, and health and safety legislation.
• Complying with hotel policies regarding front office equipment and management systems.

• Previous experience in a customer-focused industry.
• A completed high school certificate or equivalent.
• A positive attitude and excellent communication skills.
• Commitment to high levels of customer service and grooming standards.
• Ability to work independently or as part of a team.
• Proficiency in IT.

• Welcome and greet guests upon arrival.
• Manage the appointment schedule and handle phone inquiries.
• Assist in maintaining a clean and organized front desk area.
• Provide information about services and treatments offered.
• Handle payments and process transactions efficiently.

• Prior experience in a customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Organizational skills and attention to detail.

• Generate new business opportunities across assigned territories in KSA.
• Present and promote our digital services, including web development, marketing solutions, automation, and AI services.
• Conduct field visits, meetings, and product demonstrations with potential clients.
• Build and grow a pipeline of qualified leads and convert them into long-term clients.
• Achieve monthly and quarterly sales targets.
• Prepare reports, market insights, and competitive analysis.
• Maintain excellent professional relationships with decision-makers and business owners.

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in outdoor or field sales, preferably in digital marketing, IT, software, or SaaS.
• Strong communication, negotiation, and presentation skills.
• Ability to work independently and deliver results.
• Valid Saudi driving license (must).
• Excellent command of English; Arabic is a plus.
• A strong understanding of the Saudi market is an advantage.

• Competitive salary + commission structure.
• Opportunity to grow within a fast-growing digital transformation company.
• Supportive leadership and a high-performance culture.
• Training on Slash Solutions’ full-service portfolio.