Customer Services Jobs in Riyadh

More than 158 Customer Services Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Receptionist

Receptionist

📣 Job AdNew

Wosol_Concierge

Full-time
Position Overview:
We are seeking a well-presented and highly professional Concierge Associate to join our team within a prestigious luxury retail environment. The ideal candidate must have prior experience in high-end hospitality and demonstrate exceptional service standards.

Job Purpose:
To provide high-end concierge services to residents in luxury residential buildings, ensuring their daily needs are met efficiently and professionally, while delivering an exceptional living experience.

Key Responsibilities:
  • Welcome residents and visitors in a professional and courteous manner.
  • Handle daily resident requests (reservations, personal services, special arrangements).
  • Coordinate and follow up on maintenance and housekeeping services.
  • Arrange transportation and delivery services upon request.
  • Provide accurate information about on-site and external services (restaurants, events, facilities).
  • Receive and resolve complaints in a prompt and professional manner.
  • Coordinate with security and management to ensure a safe and well-managed environment.
  • Support and assist with residential events and community activities when required.

Qualifications:
  • Bachelor’s degree is required (minimum requirement).
  • Preferred fields: Hospitality, Tourism, Business Administration, or equivalent.
  • Strong command of English (spoken and written).
  • Previous experience in hospitality or customer service is an advantage.
  • Professional appearance and excellent communication skills.
  • Ability to work in a high-end, fast-paced environment.

Skills:
  • Exceptional customer service skills
  • Strong problem-solving abilities
  • Professional etiquette and interpersonal skills
  • Time management and organizational skills

breifcase2-5 years

locationRiyadh

3 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

DSV - Global Transport and Logistics

Full-time
Join DSV as a Customer Service Agent!
As a Customer Service Agent at DSV, you will be instrumental in maintaining exceptional customer service standards through operational excellence in freight operations. Your primary responsibilities will include managing documentation and ensuring the smooth handling of all freight activities for both current and potential clients.

Key Responsibilities:
  • Deliver best-in-class customer service to all DSV customers.
  • Interact with customers and vendors to establish DSV SOPs and keep customers informed regarding arrival times, delays, or transit issues.
  • Ensure all communications are professional, timely, and correctly handled using the best medium for correspondence.
  • Send routing, follow up with origin, and update customers on the status of freight until arrival in Saudi Arabia.
  • Update tracking sheets daily and negotiate rates with carriers.
  • Create jobs in CW1 for all export shipments.
  • Quote agents and customers for all export inquiries and monitor communications with customers, carriers, and vendors.
  • Provide regular updates to the Line Manager and perform other duties as assigned.

Qualifications:
A Bachelor's degree and a minimum of 5 years of experience in freight operations are required.

Competencies:
  • Excellent spoken and written communication skills.
  • Strong multitasking and problem-solving abilities.
  • Professionalism and integrity in actions.
  • Proficient in Microsoft Office Suite or related software.

At DSV, you will work as part of a dynamic team that values collaboration, accountability, and innovation. Join us to shape the future of logistics!

breifcase2-5 years

locationRiyadh

3 days ago