Customer Services Jobs in Riyadh

We are looking for a saudi female to work as a receptionist with basic Microsoft skills and English speaker

• Handle incoming and outgoing calls professionally.
• Resolve customer queries efficiently.
• Ensure high levels of customer satisfaction and service quality.

• Language Skill: English B1 - C1.
• Strong customer service and support skills.
• Expertise in customer satisfaction and experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Minimum 1 year experience in customer service.
• Full availability for all shifts (24/7).

• Identify and target new business opportunities through research, networking, and prospecting.
• Conduct face-to-face meetings with clients to present our product offerings and negotiate contracts.
• Build and maintain strong relationships with customers to foster repeat business.
• Achieve and exceed sales targets and objectives within your designated territory.
• Provide accurate forecasts and regular reports on sales activities and performance.
• Collaborate with internal teams to ensure client needs are met while developing effective sales strategies.
• Participate in industry events and trade shows to promote the brand and generate leads.

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience as a Field Sales Representative or in a similar role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales strategies and customer relationship management.
• A self-starter capable of working independently and managing time effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel frequently within the assigned territory.
• Goal-oriented with a proven track record of meeting or exceeding sales targets.

• Develop and implement comprehensive social media strategies tailored to each client's needs.
• Create, curate, and manage engaging content across platforms including Facebook, Instagram, Twitter, and LinkedIn.
• Monitor social media channels, respond to comments and messages, and engage with followers.
• Analyze and report on social media performance metrics, making recommendations for improvement.
• Stay up-to-date with the latest digital marketing trends, tools, and best practices.
• Collaborate with clients to ensure their brand voice and messaging are accurately represented.
• Plan and execute social media campaigns, contests, and promotions to drive engagement.

• Proven experience as a social media manager or in a similar role.
• Strong understanding of social media platforms and their respective audiences.
• Excellent written and verbal communication skills.
• Creative thinking with the ability to generate engaging content.
• Familiarity with social media analytics tools and reporting.
• Ability to work independently and manage multiple accounts simultaneously.
• Bachelor's degree in Marketing, Communications, or a related field is a plus.

• Ideate, script, and create short-form video content for Tabby across platforms (Reels, TikTok, Shorts, and more), turning money topics into fun, relatable and easy-to-understand content.
• Appear on camera regularly, filming yourself in Tabby-led content with confidence, humour, and strong on-screen presence.
• Help shape and manage Tabby’s social media presence day to day, with a strong understanding of platform culture, trends, and formats.
• Support the planning and execution of seasonal and cultural campaigns (such as Ramadan), adapting ideas and content to key moments throughout the year.
• Identify, source, and collaborate with the right influencers and UGC creators for the Saudi market, ensuring brand fit, cultural relevance, and performance.
• Edit and package content quickly and effectively using tools like CapCut (or similar), optimising for each platform’s best practices.
• Stay deeply plugged into social trends, creator culture, and emerging formats, using insights to continuously evolve Tabby’s content.
• Work closely with marketing, brand, and creative teams to bring ideas to life while maintaining Tabby’s tone, values and compliance standards.

• 3–5 years of experience in social media and content creation, with a strong focus on short-form, video-first platforms.
• Confident and comfortable on camera, with a natural presence and the ability to bring ideas to life yourself.
• A creative thinker who understands what resonates with audiences today.
• Ability to collaborate closely with designers and marketing teams to ensure ideas, visuals, and messaging come together seamlessly.
• Highly organised and detail-oriented, able to manage multiple content streams and timelines without losing quality.
• Thrive in fast-paced environments, balancing creativity with structure and deadlines.
• Strong understanding of platform analytics and performance, using data to refine content and improve results.
• Culturally aware within the Saudi market, able to create content that feels relevant and on brand.

• Develop and Implement Social Media Strategy: Create and manage comprehensive social media strategies aligned with business goals.
• Content Creation and Management: Produce engaging, high-quality content for platforms including X, Instagram, Snapchat, TikTok, and LinkedIn.
• Community Management: Monitor and engage with our community, managing responses and interactions professionally.
• Analytics and Reporting: Track and report on performance metrics, providing insights for improvement.
• Trend Analysis: Stay updated with social media trends and best practices to enhance our presence.
• Collaboration: Work with marketing, PR, and design teams to ensure cohesive messaging.
• Training and Mentorship: Guide and train junior team members, fostering a culture of continuous learning.

• Bachelors in Marketing or Business Administration
• Minimum 5 years of experience in Social Media management
• Strong knowledge of the property market and social media trends
• Proficiency in video and photo editing software
• Excellent communication skills in Arabic and English
• Experience with social media management and analytics tools
• Creative mindset and strong organizational skills

• High-performing work environment
• Comprehensive Health Insurance
• Rewards and recognition programs
• Opportunities for Learning & Development

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

• Handle and resolve customer complaints efficiently and effectively.

• Provide accurate information about products, services, policies, and promotions.

• Process orders, applications, forms, and requests.

• Maintain customer records by updating account information in the system.

• Escalate complex issues to the appropriate department or supervisor when necessary.

• Follow up with customers to ensure their concerns are fully resolved.

• Collect and report customer feedback to improve service quality.

• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in customer service or related field.

• Strong communication, problem-solving, and active listening skills.

• Ability to remain calm and professional under pressure.

• Proficiency in using customer service software, CRM systems, and MS Office.

• Strong multitasking and organizational abilities.

• Fluency in [English/Arabic languages].

Working Conditions:

• Based in Riyadh.

• Night shift.

• One day off per week.

• May require weekends or public holidays depending on business ****

• Assist guests with check-in, check-out, and inquiries.
• Manage reservations, cancellations, and payments.
• Coordinate with hotel departments to ensure excellent service.

• Saudi National (Mandatory).
• Advanced English (spoken & written) + Arabic.
• 5 working days per week, 8-hour rotating shifts.
• Must be fully available (not enrolled in studies or other commitments).
• Hospitality/customer service experience is preferred.

• Manage day-to-day operations related to customer interactions to ensure service continuity.
• Identify and contribute to process improvement opportunities by applying best practices.
• Prepare accurate reports for Customer Relationship Management (CRM) to meet company standards.
• Maintain and record customer information and feedback in the CRM system.
• Coordinate with relevant departments to address customer inquiries.
• Support customer satisfaction and loyalty programs in accordance with AJVA and FORD standards.
• Develop effective relationships with colleagues to achieve team performance objectives.
• Adhere to departmental policies and procedures to ensure consistent work quality.
• Comply with safety, quality, and environmental management policies.

• 0-3 years of experience in Customer Relations or a related field.
• Bachelor’s Degree in Business Management, Marketing, or a relevant field.

• Welcoming and registering visitors professionally.
• Managing incoming calls and emails.
• Coordinating with security and site teams.
• Maintaining visitor logs and basic reports.

• Fluent in English (spoken and written).
• Good computer skills (MS Office, email handling).
• Professional appearance and communication skills.
• Ability to handle visitors, calls, and basic security coordination.
• Prior experience in reception or security roles is an advantage.

• Handle cash transactions accurately and efficiently
• Maintain proper records of daily cash flow
• Ensure compliance with company financial and administrative policies
• Assist in resolving cash-related queries
• Support administrative tasks requiring strong attention to detail

• Bachelor’s degree in Accounting, Finance, or related fields
• KSA National
• Strong communication skills in both English and Arabic
• Experience in the Heavy commercial vehicle industry (highly desirable)
• Strong numerical skills and attention to detail
• Comfortable handling administrative tasks alongside cash responsibilities
• Previous experience in cashiering, finance, or administration is a plus

• Conducting check-in/out inspections.
• Overseeing inventory management and stock counts.
• Supervising the maintenance and cleaning teams.
• Coordinating repairs and maintenance timely.
• Preparing reports on property operations and guest feedback.
• Handling guest requests efficiently.
• Managing incoming and outgoing communications.
• Maintaining the reception area’s appearance.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Proven experience in Operations and Front Desk management.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in property management systems.
• Ability to work independently in a fast-paced environment.

• Process transactions accurately and efficiently.
• Deliver exceptional customer service.
• Maintain financial controls and adhere to company policies.
• Support loss prevention measures.

We are seeking a dedicated Cashier to join our team and provide excellent customer service while handling financial transactions accurately and efficiently. The ideal candidate will be responsible for processing sales transactions, operating cash registers and point-of-sale systems, handling cash and credit card payments, issuing receipts, and maintaining accurate cash drawer balances. Additional duties include assisting customers with inquiries, maintaining a clean and organized checkout area, and collaborating with team members to ensure smooth store operations.