Customer Services Jobs in Riyadh

More than 156 Customer Services Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Call Center Agent

Call Center Agent

food and beverage hospitality

SR 5,500 - 6,000 / Month dotFull-time

 ? How do you contribute to the Team

As a Reservations Agent, you are the first point of contact for guests and create a positive first impression. You manage reservations, handle guest inquiries professionally, ensure smooth communication, and support operations to deliver an exceptional guest experience.

 

كيف تُساهم في الفريق؟

بصفتك موظف حجوزات، فأنت نقطة الاتصال الأولى للضيوف وتلعب دورًا أساسيًا في تكوين انطباع إيجابي. تتولى إدارة الحجوزات، والتعامل مع استفسارات الضيوف باحترافية، وضمان التواصل الفعال، ودعم العمليات لتقديم تجربة ضيافة مميزة.

Key Responsibilities | المسؤوليات الرئيسية

  • Manage reservations accurately and efficiently.
  • Handle calls and emails professionally.
  • Confirm reservations and maintain records.
  • Prepare reports and update systems.
  • Support guest satisfaction and escalate complaints when required.
  • Communicate effectively with operational teams and departments.
  • Maintain professional standards and positive teamwork.
  • إدارة الحجوزات بدقة وكفاءة.
  • التعامل مع المكالمات والبريد الإلكتروني باحترافية.
  • تأكيد الحجوزات وحفظ السجلات.
  • إعداد التقارير وتحديث الأنظمة.
  • دعم رضا الضيوف وتصعيد الشكاوى عند الحاجة.
  • التواصل الفعّال مع فرق العمل والأقسام المختلفة.
  • الحفاظ على الاحترافية والعمل بروح الفريق.

Required Skills | المهارات المطلوبة

  • Customer service skills | مهارات خدمة العملاء
  • Communication skills | مهارات التواصل
  • Time management and organization | إدارة الوقت والتنظيم
  • Attention to detail | الاهتمام بالتفاصيل
  • Problem-solving ability | حل المشكلات
  • Teamwork and collaboration | العمل الجماعي
  • Computer and reservation systems proficiency | إجادة أنظمة الحجز والحاسب الآلي
  • Ability to work under pressure | القدرة على العمل تحت الضغط

 

breifcase2-5 years

locationAl Sulaimaniyah, Riyadh

11 days ago
Receptionist

Receptionist

Irtiqaa Holding

SR 4,000 - 4,500 / Month dotFull-time

<<< PLEASE READ THE BELOW DETAILS BEFORE APPYING >>>

Job Title:  Restaurant Receptionist (Female Only)

Uniform: Abaya OR Business Suit

Department: Front of House

Reports To: Restaurant Manager

Starting Salary : SAR 4,000 to SAR 4,500 (Full package / Live Out)

Location: Laysen Valley, Umm Al Hamam, Riyadh

Brand: Noir Cafe

Working Hours:  3:3 0PM - 12:3 0AM; 1 Weekday Off

Job Summary:

The Cafe Receptionist serves as the face of the restaurant, ensuring each guest receives a personalized, memorable, and seamless dining experience. This role combines hospitality excellence with brand representation—welcoming guests warmly, managing reservations and special requests, and promoting the restaurant's image, values, and signature offerings.

Key Responsibilities:

  • Greet and welcome guests with professionalism, warmth, and attention to detail.
  • Manage reservations, seating, and guest flow to optimize service and guest satisfaction.
  • Handle guest inquiries, feedback, and complaints with tact and efficiency.
  • Build rapport with regular patrons and VIP guests to encourage loyalty.
  • Support marketing and public relations initiatives, including guest engagement on social media or brand events.
  • Ensure the restaurant ambiance, signage, and guest areas reflect brand standards at all times.
  • Coordinate with the service team to ensure smooth guest experiences and special arrangements.

Requirements:

  • Open to wear the brand uniform: Business formal
  • Exceptional communication, interpersonal, and presentation skills.
  • Strong understanding of etiquette, service standards, and brand representation.
  • Professional appearance and confident, generous demeanor.
  • Speaks English (beginner)

breifcase0-1 years

locationWest Umm Al Hamam, Riyadh

19 days ago
Cashier

Cashier

📣 Job Ad

Mannai Corporation QPSC

Full-time
Join Mannai Travel KSA as a Cashier and be part of a growing travel excellence team.

Mannai Travel delivers professional travel management services for corporate and leisure clients across the GCC. With a focus on customer experience, operational excellence, and global travel partnerships, the company is expanding its presence in Saudi Arabia and the wider region.

Job Purpose:
The Cashier will support daily financial and customer service operations by handling cash transactions, processing payments, and maintaining accurate records while ensuring smooth front-office operations.

Key Responsibilities:
  • Handle cash, card, and online payment transactions accurately
  • Issue receipts, invoices, and payment confirmations
  • Maintain daily cash balances and prepare reports
  • Support customers with payment-related inquiries
  • Coordinate with the finance team for reconciliations
  • Ensure all transactions follow company policies and procedures
  • Maintain proper records of collections and refunds
  • Support front desk and travel operations when required

Qualifications & Skills:
  • 2+ years of experience in cashiering or finance-related roles
  • Diploma or Bachelor’s degree in Commerce, Finance, or related field
  • Experience in travel, hospitality, retail, or service industry preferred
  • Knowledge of cash handling, POS systems, and reconciliation
  • Good communication skills in English; Arabic is an advantage
  • Strong numerical accuracy and attention to detail
  • Ability to manage multiple transactions efficiently
  • Customer-focused with good teamwork skills

breifcase2-5 years

locationRiyadh

21 days ago
Social Media Management Specialist

Social Media Management Specialist

📣 Job Ad

Mandarin Oriental

Full-time
Join Our Team at Mandarin Oriental!
We are looking for a skilled Social Media Specialist to join the Sales and Marketing team at Mandarin Oriental Al Faisaliah Riyadh. In this role, you will have the opportunity to work in a collaborative environment and contribute to our luxury brand's online presence.

About the Company
Mandarin Oriental is recognized as an award-winning operator of some of the world's most luxurious hotels and resorts. Located in prime destinations, our Al Faisaliah Hotel in Riyadh sets new standards for luxury, providing unforgettable experiences inspired by Asian heritage.

Key Responsibilities:
  • Create and manage social media content, including posts, stories, and responses.
  • Assist the Director of Marketing Communications with content development and marketing campaigns.
  • Conduct market research to support marketing strategies.
  • Maintain media plans and coordinate with external agencies to ensure campaign effectiveness.
  • Manage inventory of marketing collateral and corporate gifts.

Requirements:
  • Strong communication skills and ability to work collaboratively.
  • Familiarity with content creation tools, particularly Adobe for digital media.
  • Proactive approach in managing marketing activities and responding to guest inquiries.

Benefits:
  • Competitive salary based on qualifications.
  • Career development opportunities.
  • Health insurance and wellness programs.

Become a part of our team and contribute to creating exceptional luxury experiences. Apply now!

breifcase0-1 years

locationRiyadh

26 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Eleganci

Full-time
Join Elegaci as a Customer Service Specialist!
We are looking for a dedicated and professional Customer Service Specialist to support our healthcare team. In this role, you will serve as the first point of contact for patients, ensuring a smooth and friendly experience in our clinic environment.

Key Responsibilities:
  • Patient Reception & Front Desk: Greet patients and assist with registration and check-in. Schedule and confirm appointments through phone and online platforms. Address patient inquiries and provide guidance.
  • Doctor’s Schedule Management: Organize and manage the doctor’s daily appointments, ensuring there are no conflicts. Coordinate breaks and meetings as necessary.
  • Administrative Coordination: Prepare and maintain patient files and medical records, ensuring accurate data entry into the clinic system.
  • Billing & Payments Support: Issue invoices and assist with billing processes.
  • Customer Service & Issue Resolution: Professionally handle patient complaints and inquiries, providing prompt solutions or escalating issues as needed.

Qualifications & Skills:
  • Diploma or Bachelor’s degree in Business Administration, Medical Secretary, Healthcare Management, or a related field.
  • Minimum of 1 year experience in a clinical or healthcare setting is preferred.
  • Strong communication and organizational skills.
  • Proficient in computer use and clinic management software.
  • Neat and well-groomed appearance.
  • Able to work under pressure while maintaining professionalism.

Come and be a part of a team committed to providing high-level medical services.

breifcase2-5 years

locationRiyadh

26 days ago
Sales Representative

Sales Representative

Nextbridge

Full-time

Job Summary

Next Bridge Solutions is seeking a motivated and growth-oriented Junior Sales Executive to drive the adoption of our cloud-based SaaS ERP platform across businesses in Saudi Arabia.

This role is ideal for candidates with 2–3 years of sales experience who want to build a career in enterprise SaaS sales. You will be responsible for managing leads, engaging prospects, and supporting the full sales cycle—from initial contact to deal closure—while positioning modern ERP solutions that enable digital transformation.

Key Responsibilities

Generate and qualify leads through outbound and inbound channels

Engage prospects and understand their business processes and challenges

Present and demonstrate SaaS ERP solutions in a clear, business-focused manner

Support proposal creation, pricing, and solution positioning

Maintain and manage sales pipeline using CRM systems

Follow structured sales processes and track KPIs

Collaborate with technical and onboarding teams for smooth client implementation

Build long-term client relationships and ensure customer satisfaction

Achieve assigned monthly and quarterly sales targets

Requirements

Bachelor’s degree in Business, Marketing, IT, or related field preferred

2–3 years of sales experience (SaaS / ERP / Software is a plus)

Strong communication and interpersonal skills

Ability to understand business workflows and explain software solutions simply

Basic understanding of cloud-based systems (training will be provided)

Experience using CRM tools (HubSpot, Salesforce, or similar)

Good organizational and follow-up skills

Fluent in English (Arabic is a strong advantage)

Preferred Profile

Interest in SaaS, cloud computing, and digital transformation

Ability to learn quickly and adapt in a fast-paced environment

Customer-focused mindset with strong relationship-building skills


How to Apply: Send your cv to c@******************* and Subject: Application – Junior Sales Executive Female – [Your Name]


breifcase2-5 years

locationAl Yasmeen, Riyadh

28 days ago