Customer Services Jobs in Riyadh

We are seeking a dynamic Sales Representative to join our growing team, responsible for developing and maintaining strong relationships with clients while achieving sales targets through effective product presentations and negotiations. The ideal candidate will identify new business opportunities, conduct market research, and collaborate with the sales team to implement strategic sales initiatives that drive revenue growth. Key responsibilities include managing the full sales cycle from prospecting to closing deals, maintaining detailed records in our CRM system, providing excellent customer service, and representing our company at industry events and trade shows.

• Process cash, credit, and mobile payments accurately.
• Provide excellent customer service, greeting guests and assisting with inquiries.
• Maintain cleanliness and organization of the cash register area.
• Assist with inventory restocking to ensure a smooth flow of service.
• Monitor and report any shortages in cash register supplies.
• Follow all safety and hygiene protocols.

• High school diploma or equivalent.
• 01 years of experience in cash handling or customer service.
• Strong communication skills in Arabic and English.
• Ability to work in a fast-paced environment and handle customer inquiries professionally.

• Research potential clients and create opportunities: Identify and research potential clients in the automotive care industry, including repair shops, dealerships, and service centers. Utilize various external channels (field visits, cold calls, emails, and social media) to generate new opportunities.
• Communicate with clients: Initiate high-quality communication efforts to qualify potential clients, schedule demos, and present POS solutions that fit their needs.
• Qualifying potential clients: Work closely with potential clients to understand their pain points, needs, and challenges in managing their automotive care businesses.
• Presentations and demos: Deliver engaging and informative presentations and demonstrations of the POS system, showcasing its features, benefits, and how it meets the needs of automotive care businesses.
• Build relationships: Establish and maintain long-term relationships with potential clients through regular follow-ups, personal communication, and excellent customer service.
• Collaborate with the sales team: Work closely with account managers and sales managers to convert qualified leads, ensuring smooth transitions and ongoing support to close deals.
• Utilize CRM software and reporting: Use CRM software to track sales activities, log interactions with potential clients, and provide accurate reports on opportunity generation, conversion rates, and sales journey status.
• Achieve sales goals: Meet and exceed monthly and quarterly sales targets by converting potential clients into real customers.

• Experience: More than two years of experience in field sales, preferably in the software solutions or technology services or automotive industry. Previous experience selling POS systems is a plus.
• Strong communication skills: Excellent verbal and written communication skills. Ability to engage potential clients, build rapport, and deliver compelling presentations.
• Tech-savvy: Proficient in modern sales tools (CRM systems, social media platforms, etc.) and an understanding of POS software solutions.
• Results-oriented: Proven track record of meeting and exceeding sales targets in a field sales environment.
• Industry knowledge: Familiarity with the automotive care industry and its challenges is a plus but not required. A strong desire to learn and adapt is essential.
• Self-motivated: Ability to work independently, prioritize tasks, and thrive in a fast-paced and changing environment.
• Problem-solving: Consultative sales approach, focusing on understanding client needs and recommending the best solutions.

• Monthly salary with commission.
• Health insurance.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• Flexible work arrangements (remote or in-office).

• Greet and welcome visitors in a warm and professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage meeting room bookings and maintain the reception area’s appearance.
• Receive, sort, and distribute daily mail/deliveries.
• Handle basic administrative duties such as data entry, filing, and correspondence.
• Support other departments with administrative tasks as needed.
• Maintain visitor logs and ensure compliance with security procedures.

• Proven work experience as a receptionist, front office representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional attitude and appearance.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• High school diploma; additional certification in Office Management is a plus.

Job Title: Chocolate Shop Cashier

Company: Noir Chocolatier

Location: Laysen Valley, Umm Al Hamam, Riyadh

Job Type: Full-time/Part-time

Working Hours: 400PM to 100AM

Day Off: 1 day (Not on weekend)

Starting Salary: SAR 3700

Job Summary:

We are looking for a friendly and efficient Cashier to join our team and provide exceptional customer service in our chocolate shop. The ideal candidate will have a strong background in retail sales, excellent communication skills, and a passion for creating a positive and welcoming experience for our customers.

Responsibilities:

• Greet customers warmly and assist them with their purchases.
• Accurately process sales transactions using the POS system (cash, credit/debit cards, etc.).
• Maintain a thorough knowledge of our chocolate products and be able to answer customer questions.
• Assist with light stocking and maintaining the tidiness of the checkout area and shop floor.
• Handle customer inquiries and resolve any issues in a professional and courteous manner.
• Pack customer purchases carefully.
• Adhere to all shop policies and procedures.

Qualifications:

• Must be a Saudi National.
• Proven experience in retail sales is essential.
• Excellent verbal communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• A positive and customer-focused attitude.
• Basic math skills.

• Collect and reconcile deposited envelopes from the Front Office safe daily.
• Report any missing envelopes immediately to the Director of Finance/Financial Controller.
• Check each item within envelopes against the deposit list.
• Liaise with the money exchange company for currency exchanges.

We are seeking a professional and friendly Receptionist to serve as the first point of contact for our company, greeting visitors, managing incoming calls, and maintaining a welcoming office environment. The ideal candidate will possess excellent communication skills, multitasking abilities, and a strong commitment to providing exceptional customer service while handling various administrative duties.

Key responsibilities include:
• Welcoming visitors and directing them to appropriate departments or staff members
• Managing calls
• Scheduling appointments and maintaining electronic calendar systems
• Processing incoming and outgoing mail and packages
• Performing general administrative tasks,
• Maintaining a clean and organized reception area

Only Saudi nationality 🇸🇦
Send me your resume on this email
Fahadahmid68gmailcom

We are seeking a charismatic and professional Host to join our dynamic restaurant team, serving as the first point of contact for our guests and ensuring their dining experience begins on the highest note possible. The ideal candidate will possess exceptional interpersonal skills, maintain a polished appearance, and demonstrate the ability to multitask in a fast-paced environment while managing reservations and coordinating with various departments.

Key responsibilities include:
• Warmly greeting and welcoming guests while maintaining an organized waitlist and reservation system
• Managing seating arrangements and table assignments to ensure optimal restaurant flow
• Answering phones professionally and handling inquiries about menu options, special events, and reservations
• Coordinating with servers and kitchen staff to monitor dining room capacity and wait times
• Maintaining a clean and organized front desk area while ensuring menus and other materials are well-stocked
• Resolving guest concerns promptly and professionally while upholding our high standards of customer service

Receptionist and cashier

hours 10 working week off day

Contact number 05********

• Review, verify, and process incoming vendor invoices and employee expense reports.
• Ensure invoices are properly authorized and coded in accordance with company policies.
• Prepare and process payments via checks, bank transfers, or other payment methods.
• Monitor accounts to ensure timely payments and resolve discrepancies when needed.
• Reconcile vendor statements and maintain up-to-date vendor records.
• Assist in month-end closing by providing AP reports and account analysis.
• Maintain and organize AP files and documentation for audit and compliance.
• Communicate with vendors and internal teams to resolve payment/invoice issues.
• Support the finance department with other accounting tasks as required.

• Greet and assist guests throughout the booking process with personalized service.
• Represent Stella Stays, leaving a memorable first impression on guests and partners.
• Register guests and guide them through digital check-in/check-out procedures.
• Enhance the guest experience with VIP treatments and personalized touches.
• Address and resolve guest issues in a timely manner.
• Prepare training manuals and standard operating procedures for new team members.
• Maintain cleanliness and organization of units for a consistent guest experience.
• Collaborate with various departments to identify operational efficiencies.

• High school diploma or equivalent; further education in hospitality or customer service preferred.
• Proven customer service experience with a focus on excellence.
• Excellent communication skills in English and Arabic.
• Strong organizational skills and ability to multitask effectively.
• Ability to work flexible hours, including evenings and weekends.
• Basic computer proficiency including Microsoft Office.

Job Description: Sales Representative (Chocolate Shop)

Company: Noir Chocolatier

Starting Salary: SAR 4500

Location: Laysen Valley, Umm Al Hamam, Riyadh

About Us: Noir Chocolatier is a premium chocolatier dedicated to crafting exquisite chocolates using the finest ingredients. We pride ourselves on our artisanal approach, creating unique and visually stunning chocolate creations. We are seeking a passionate and experienced Chocolatier Sales Staff member to join our team and provide exceptional customer service while showcasing our beautiful products.

Job Summary: The Chocolatier Sales Staff member will be responsible for providing a delightful and informative customer experience, expertly assembling and designing chocolate trays and boxes, and maintaining a clean and organized sales environment. This role requires a strong understanding of chocolate varieties, a keen eye for detail, and excellent customer service skills.

Responsibilities:

• Greet and assist customers with a friendly and professional demeanor
• Provide detailed information about our chocolate products, including ingredients, flavors, and origins.
• Offer personalized recommendations based on customer preferences.
• Handle customer inquiries and resolve issues promptly and efficiently.
• Process sales transactions accurately and efficiently using POS systems.
• Expertly assemble and design visually appealing chocolate trays and boxes for customer orders and display purposes.
• Arrange chocolates in an aesthetically pleasing manner, considering color, shape, and texture.
• Maintain a high level of quality and consistency in chocolate presentation.
• Create custom chocolate arrangements based on customer requests.
• Maintain the display of the chocolate cases, ensuring the freshness and visual appeal of the products.
• Maintain a clean, organized, and well-stocked sales floor.
• Ensure proper labeling and pricing of all products.
• Monitor inventory levels and communicate restocking needs to management.
• Adhere to all health and safety regulations.
• Assist in setting up and breaking down displays
• Stay up-to-date on new chocolate products, seasonal offerings, and promotions.
• Develop a thorough understanding of chocolate production processes and ingredients.
• Attend product training sessions as required.
• 
  

Qualifications:

• Minimum of 12 years of experience working in a chocolate shop or similar retail environment.
• Proven experience in assembling and designing chocolate trays and boxes.
• Strong knowledge of chocolate varieties, flavors, and ingredients.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Attention to detail and a passion for creating visually appealing displays.
• Ability to work independently and as part of a team.
• Basic math skills and experience with POS systems.
• A food handler's permit is a plus.
• A strong artistic eye.

Skills:

• Chocolate arrangement and design
• Customer service
• Sales
• Inventory management
• POS systems
• Communication
• Organization
• Attention to detail

Primary Duties and Responsibilities

• Calculate daily sales at the end of the shift and handle discrepancies according to company policies.
• Communicate customer orders to the kitchen and ensure timely processing.
• Ensure sufficient change is available for customer transactions.
• Greet customers and interact with them to determine their orders.
• Inform customers of the bill and ask how they would like to pay—cash or credit card.
• Ask if customers will dine in or take out to record accurately in the system.
• Ensure the Branch Manager is informed of any out-of-stock items.
• Maintain proper uniform standards and personal hygiene, and assist others in doing so.
• Receive customer orders and enter them into the restaurant’s order database.
• Provide customers with daily information about promotions and discounts.
• Accurately return change to customers.
• Ensure the front counter is always clean and organized.
• Set up and operate the Point of Sale (**** system and external devices.
• Ensure orders are ready and served to customers.
• Follow up on goals set by the Branch Manager.
• 
  

Secondary Duties and Responsibilities

• Assist colleagues in the branch when needed.
• 
  

Minimum Qualifications: High School

Minimum Experience: 1 year

Type of Experience: Experience in the food or hospitality industry within the last three months.

Core Competencies

• Communication
• Mathematical skills
• Accuracy and attention to detail
• Problem-solving
• Excellent customer service skills
• Ability to work independently
• Honesty and integrity
• Reliability

Technical Skills

• Basic math knowledge
• Some experience in handling money is preferred
• Ability to operate electronic equipment (can be trained on the job)
• Product knowledge

• Phone etiquette
• Receptionist duties
• Clerical skills
• Communication
• Customer service

• Phone Etiquette, Communication, and Customer Service skills
• Receptionist Duties and Clerical Skills
• Excellent interpersonal skills and ability to multitask
• Proficiency in Microsoft Office and general office equipment
• Previous experience in a similar role is preferred

• Identify and approach potential clients in the Qassim and Riyadh regions.
• Promote environmental services tailored to client needs.
• Conduct regular field visits and presentations.
• Meet and exceed sales targets.
• Prepare regular reports and provide insights on market trends.

• Previous experience in outside or field sales, preferably in the environmental or industrial sectors.
• Strong interpersonal and negotiation skills.
• In-depth knowledge of the Qassim and Riyadh markets.
• Must own a car and have a valid driver’s license.

• Greet and welcome guests.
• Register guest details and guide visitors to the appropriate personnel.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone.
• Handle courier tasks, including receiving and sorting daily deliveries.
• Maintain office security by controlling access via the reception desk.
• Perform clerical duties such as filing and photocopying.
• Other duties as assigned by the Line Manager.

Job Title: Sales Representative

About Us:

We Make Your Vision Come True

A company that was founded on 1998 by Prof. Fahad J. Al Shammary, a business man who recognized the need around the Kingdom for high quality products for academic & research institutions and medical facilities distributed in a timely manner at a lower price. Because of his carefully engineered plan, DAFCO have become a leading provider of Scientific, Educational & Research Laboratory equipment & supplies in addition to Medical Laboratory products. Today, we have alliances with many reputed, distinguished and worldwide market leaders in the field of scientific educational laboratories and medical industry.

Key Responsibilities:

·        Client Visits: Conduct regular visits to clients to present and promote medical products.

·        Product Marketing: Provide promotional presentations highlighting the benefits of medical supplies to both potential and existing customers.

·        Customer Follow-up: Maintain continuous communication with customers to ensure satisfaction and identify future needs.

·        Product Availability Check: Ensure product availability and coordinate timely delivery of requested items.

·        Planning and Organization: Develop monthly and weekly schedules to optimize visits and achieve sales targets.

·        Achieving Sales Goals: Strive to meet and exceed assigned sales targets while increasing market share.

Requirements:

·        3 to 4 years of experience in medical field.

·        Bachelor’s degree. (Lab, nurse, pharmacy, or any other related medical field. (

·        Extraordinary customer management and strategic selling skills.

·        Strong communication, collaboration and executive presentation skills.

·        Fluency in Arabic and English.

·        A valid driving license.

Place of work: Saudi Arabia, Riyadh / On Site

Working days, hours: Full-time, 5 working days per week / 8 working hours per day.

Salary and benefits: Start from 5000 SAR / Medical Insurance.

• Manage Patient Service and Reception.
• Schedule consultations, confirm, reschedule and cancel appointments.
• Open/update Patient records and manage payment processes.
• Ensure cleanliness and organization of the waiting room.
• Provide welcomed support, clarification, and information regarding delays to patients.
• Implement Good Patient Care Practices according to current procedures.
• Communicate occurrences requiring analysis and intervention to higher levels.

• Fluency in English is mandatory.
• Strong focus on patient care and customer service.
• Dynamism and multitasking skills.
• Good organizational abilities and interest in administrative tasks.
• Well-groomed appearance.