Customer Services Full-time Jobs for Female in Riyadh

• Booking all Health Club treatments and explaining services to guests.
• Executing POS sales, including retail transactions.
• Checking in and checking out guests professionally.
• Maintaining cleanliness and hygiene in the work area.
• Providing warm welcomes and tours for guests.
• Assisting in the smooth flow of the guests’ journey throughout the day.

• Knowledge of current Health Club trends in the industry.
• Excellent interpersonal and communication skills.
• Understanding of holistic concepts relevant to guest wellbeing in a spa environment.

• Female
• Fluent in both English and Arabic
• Must be currently residing in Riyadh
• Prior experience is a plus, but not mandatory - training is provided
• Friendly personality and good with customers
• Able to handle cash transactions accurately

• Handle payments using the POS system
• Maintain clean checkout area
• Provide excellent customer service
• Assist with basic tea preparation and menu explanations

• Ensure all aspects of the guest journey and experience are delivered to the highest level.
• Exude patience, empathy, and have the personality to host the show.
• Work proactively to ensure guest satisfaction and the smooth running of the front office department.

• Flexibility and a positive, Yes I Can! attitude.
• Attention to detail and creative problem-solving skills.
• Strong verbal communication abilities.
• Experience in a similar position is beneficial but not essential.

• Live the Magic of Hospitality - Create exceptional experiences every day.
• Build a Great Career - We invest in your growth and career development.
• Experience the Team Spirit - Join a workplace that’s inclusive and fun.
• Lead with Your Ambition - Your ideas and passion matter.
• Enjoy Global & Local Perks - Access exclusive benefits tailored to your location.

• Deliver exceptional service throughout the guest journey.
• Exude patience and empathy while interacting with guests.
• Work proactively to ensure guest satisfaction and smooth operations.

• A flexible, positive mindset and a 'Yes I Can!' attitude.
• Strong attention to detail and problem-solving skills.
• Good verbal communication capabilities.
• A passion for creating extraordinary service experiences.

• Live the magic of hospitality and create exceptional experiences.
• Receive opportunities for career growth and development.
• Enjoy a fun and inclusive workplace culture.
• Access global and local perks, including special rates at our hotels.

• Answer phone calls and greet visitors, providing information to parents and students.
• Facilitate communication within the School.
• Share important information across the staff and families through various channels.
• Maintain records of phone calls, visits, and school operations.
• Perform clerical work and administrative support tasks.
• Arrange meetings, events, and appointments.

• Bachelor's degree or diploma or relevant work experience.
• Minimum of 1 year experience in a similar role.

• Excellent customer service skills.
• Advanced written and verbal communication skills.
• Strong multitasking and time management abilities.
• Proficiency in office software and digital filing systems.
• Professional appearance.

Responsibilities:

Greeting Clients:Welcome clients warmly as they arrive at the salon.

Appointment Scheduling:
Manage bookings via phone, online platforms, or in-person, ensuring optimal scheduling for lash and nail technicians.

-Client Check-in and Check-out: Handle the check-in process, confirm appointments, and process payments efficiently.

-Customer Service:
Address client inquiries, provide information about services, pricing, and products, and resolve any issues or complaints.

- Salon Maintenance:
Keep the reception area tidy and organized, manage retail product displays, and assist with inventory tracking.

-Record Keeping:
Maintain accurate client records, including contact information, service history, and preferences.

-Communication:
Coordinate between clients and technicians, relay messages, and update staff on schedule changes.

-Sales Support:
Promote retail products and upsell services when appropriate.

Skills:
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with scheduling software and point-of-sale (POS) systems.
- Basic knowledge of lash and nail services to answer client questions confidently.
- Professional and friendly demeanor.
- Ability to handle payments and cash register operations accurately.

Qualifications:
- Previous experience in a salon or customer service role is preferred.
- Familiarity with booking and POS software (*, Vagaro, Booker, Square).
- High school diploma or equivalent.
- Basic understanding of beauty industry terminology is a plus

• Greet and welcome guests with a warm, friendly demeanor
• Manage reservations and seating arrangements efficiently
• Escort guests to their tables and provide menus
• Coordinate with servers and kitchen staff to ensure smooth service
• Answer phone calls and respond to inquiries about the restaurant
• Maintain cleanliness and organization of the reception area
• Assist with special events and promotions
• Handle guest concerns and complaints professionally
• Manage waiting lists during peak hours
• Ensure compliance with health and safety regulations
• Collaborate with team members to maintain a positive dining atmosphere

• Proven experience as a hostess or in a similar customer service role
• Outstanding guest service skills with a friendly and enthusiastic attitude
• Excellent verbal and written communication skills in English
• Professional appearance and demeanor
• Ability to multitask and stay organized in a fast-paced environment
• Flexible availability, including evenings, weekends, and holidays
• Strong problem-solving skills and ability to work independently
• Basic computer skills, including proficiency in Microsoft Office suite
• Knowledge of local culture and customs
• Basic math skills for managing reservations and seating arrangements
• Team-oriented mindset with a willingness to assist colleagues as needed
• Physical stamina to stand, walk, and move for extended periods
• Ability to perform tasks such as kneeling, pushing, and pulling when necessary

• Support the smooth running of the SPA department, ensuring the highest level of guest journey and experience.
• Work as part of a team to maximize guest satisfaction and comfort, promptly addressing guest inquiries and problem resolution.
• Take responsibility for the duties assigned, ensuring timely and professional execution.
• Deliver on departmental plans and objectives, meeting hotel initiatives and targets.
• Collaborate effectively with your team to control costs and inventory while achieving productivity and performance levels.
• Build and maintain effective relationships, promoting company culture and values.
• Ensure compliance with all legislation and best practice activities, performing necessary follow-ups.

• Experience in the SPA is beneficial but not essential.
• Hands-on approach with a positive work style.
• Commitment to delivering exceptional guest service and passion for hospitality.
• Ability to find creative solutions and take ownership of tasks assigned.
• Personal integrity and the ability to work in an excellence-driven environment.
• Experience with IT systems across various platforms.
• Strong communication skills.

• Live the magic of hospitality by creating exceptional experiences every day.
• Build a great career with investment in your growth and learning.
• Experience team spirit in an inclusive and fun workplace.
• Lead with ambition and make a difference in hospitality and beyond.
• Enjoy exclusive global benefits, alongside local perks and rewards.

• Greeting Guests: Warmly welcome guests upon arrival, ensuring they feel valued and comfortable.
• Managing Reservations: Handle reservations efficiently while communicating with relevant departments.
• Seating Arrangements: Organize seating to accommodate guests and manage waitlists during peak times.
• Communication Hub: Act as a link between guests, servers, and kitchen staff for seamless service.
• Menu Familiarity: Be knowledgeable of the menu to assist guests with their selections.
• Upselling and Promotion: Promote special menu offerings and enhance the dining experience.
• Maintaining Cleanliness: Oversee cleanliness in the waiting areas.
• Customer Relationship Building: Build positive relationships with guests and seek their feedback.

• Strong communication and interpersonal skills.
• Problem-solving and organizational skills.
• Attention to detail in managing reservations and guest interactions.

• Greet and welcome guests upon arrival.
• Manage reservations and maintain an organized seating chart.
• Assist in seating guests promptly and efficiently.
• Provide guests with menus and inform them about daily specials.
• Handle phone inquiries regarding reservations and wait times.
• Coordinate with the waitstaff to ensure timely service.
• Monitor the dining area for cleanliness and guest satisfaction.
• Address guest complaints or concerns professionally.
• Assist in training new host staff as required.
• Participate in team meetings for service improvements.

• 13 years of experience in a hospitality role.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and multitask.
• Flexible to work evenings and weekends.
• Familiarity with reservation management software is a plus.

• Responding to customer inquiries effectively.
• Providing technical support and after-sales service.
• Ensuring customer satisfaction with our products and services.

• 8-hour shifts, with a monthly rotation between morning and evening shifts.
• Work hours: 8 AM to 9 PM, 6 days a week with Fridays off.

• Excellent communication skills.
• Proficiency in computer and customer service systems.
• Previous experience in customer service is preferred.
• Saudi nationality required.

• Greet and assist guests upon arrival.
• Handle reservations and manage guest inquiries.
• Coordinate with other departments to meet guest needs.
• Maintain organized and updated records of all check-ins and check-outs.
• Provide information about hotel services and local attractions.

• Previous experience in a receptionist or customer service role is preferable.
• Excellent communication and interpersonal skills.
• Proficiency in computer systems and hotel management software.
• Ability to work in a fast-paced environment.

• Enter and retrieve information in computer databases to update records and answer guest inquiries.
• Prepare letters, memos, and other documents using word processing and database software.
• Handle incoming and outgoing mail, ensuring proper distribution and date stamping.
• Create and maintain filing systems for office documents.
• Welcome guests with professionalism and address their needs effectively.
• Maintain confidentiality of proprietary information and adhere to company policies.

• Excellent communication skills and a passion for delivering exceptional customer service.
• Ability to operate standard office equipment and software.
• Strong organizational skills and attention to detail.