Customer Services Full-time Jobs in Riyadh

More than 148 Customer Services Full-time Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Full-time
Nationality

img
Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

DSV - Global Transport and Logistics

Full-time
Join DSV as a Customer Service Agent!
As a Customer Service Agent at DSV, you will be instrumental in maintaining exceptional customer service standards through operational excellence in freight operations. Your primary responsibilities will include managing documentation and ensuring the smooth handling of all freight activities for both current and potential clients.

Key Responsibilities:
  • Deliver best-in-class customer service to all DSV customers.
  • Interact with customers and vendors to establish DSV SOPs and keep customers informed regarding arrival times, delays, or transit issues.
  • Ensure all communications are professional, timely, and correctly handled using the best medium for correspondence.
  • Send routing, follow up with origin, and update customers on the status of freight until arrival in Saudi Arabia.
  • Update tracking sheets daily and negotiate rates with carriers.
  • Create jobs in CW1 for all export shipments.
  • Quote agents and customers for all export inquiries and monitor communications with customers, carriers, and vendors.
  • Provide regular updates to the Line Manager and perform other duties as assigned.

Qualifications:
A Bachelor's degree and a minimum of 5 years of experience in freight operations are required.

Competencies:
  • Excellent spoken and written communication skills.
  • Strong multitasking and problem-solving abilities.
  • Professionalism and integrity in actions.
  • Proficient in Microsoft Office Suite or related software.

At DSV, you will work as part of a dynamic team that values collaboration, accountability, and innovation. Join us to shape the future of logistics!

breifcase2-5 years

locationRiyadh

3 days ago
Sales Representative

Sales Representative

New

United Pharma Group

SR 8,000 - 9,000 / Month dotFull-time
We are looking for an ambitious government sales representative to join our team, to be the primary link between our company and the major health authorities in the Kingdom. The main objective of this role is to market our medical products and achieve sales targets by building strategic relationships with public and private hospitals, and managing operations through approved logistical and purchasing platforms.

Main Responsibilities:
 Sales Development: Marketing medical products in hospitals (public and private) and achieving actual sales through direct purchases or tenders.
 Managing Government Platforms: Following up and managing orders and tenders via the NUPCO platform and the Etimad platform to ensure effective operations.
 : Coordinating with regulatory bodies such as the Food and Drug Authority to address challenges related to the (Fasah) system, and communicating with the King Salman Humanitarian Aid and Relief Center.
 Logistical Support and Collection: Monitoring the delivery of shipments to ensure they reach clients, and following up on financial collections from various entities to ensure cash flow.
 Inventory Management: Monitoring inventory consumption and continuous coordination with delivery representatives and the warehouse department.

Requirements:
No prior experience is required.
Bachelor's degree in a health-related field or chemistry, biology, physics, or a related field.
High communication and negotiation skills.
The ability to work in the field to achieve sales goals.
Proficiency in Microsoft Office systems and report preparation.


breifcase0-1 years

locationRiyadh

about 21 hours ago
Social Media Management Specialist

Social Media Management Specialist

📣 Job AdNew

Quest | كويست

Full-time
Join Our Team as a Social Media Specialist!

Are you a multi-tasking creative who thrives in a fast-paced agency environment? We are looking for a talented Social Media Specialist to join our team and lead the digital presence for our diverse portfolio of clients.

Key Responsibilities:
  • Multi-Account Management: Lead the social media strategy and execution for various clients across different industries.
  • Content Excellence: Create, curate, and manage high-performing content (copy, images, and video briefs) tailored to each client’s unique brand voice.
  • Strategic Growth: Develop data-backed monthly content calendars and campaign strategies to meet client business goals.
  • Client Communication: Act as a bridge between the agency and clients, presenting reports and discussing creative ideas.
  • Performance Tracking: Monitor KPIs for multiple accounts, providing weekly/monthly reports with actionable insights for improvement.
  • Trend Monitoring: Rapidly adapt viral trends to fit different client niches effectively.

Requirements:
  • Agency Experience: 2+ years of experience working within a marketing or digital agency is highly preferred.
  • Versatility: Proven ability to switch between different brand tones and industries seamlessly.
  • Strategic Thinking: Strong understanding of how social media integrates with the broader digital marketing funnel.
  • Technical Proficiency: Hands-on experience with scheduling tools and basic design/video editing apps.
  • Communication: Excellent written and verbal communication skills in Arabic & English.

Why Work With Us?
  • Exposure to a wide variety of industries and brands.
  • A vibrant, high-energy team culture.
  • Flexible working environment with a focus on creativity and results.

breifcase2-5 years

locationRiyadh

about 23 hours ago
Receptionist

Receptionist

New

Irtiqaa Holding

SR 4,500 - 5,000 / Month dotFull-time
Sales Representative

Sales Representative

New

The needle craft for embroidery and sewing

SR 4,000 - 5,500 / Month dotFull-time
🧑‍💼 Job Title:
Sales and Graduation Events Coordinator
(Graduation Events Sales & Coordinator)
Important note for all applicants: 70% of the work is fieldwork and 30% is office work 

The work environment is manufacturing; we create requests in the factory and preparations, not ready-made products 

There are no current clients, but the employee will be required to search for new clients, look for deals, and provide suggestions to the client 

The location is in the heart of Riyadh on Al-Batha Street, near (Qasr Al-Hukm Station - Al-Oud Station - Sukayrina Station) 


🎯 Job Objective:
Manage and develop sales of graduation event coordination services (for schools, universities, and private parties), starting from the initial communication with the client, through presenting services and negotiating, to executing the event and completing the financial collection.

📌 Main Tasks and Responsibilities:

1. Marketing and Attracting Clients:

- Communicating with schools, universities, and student groups
- Conducting field visits to targeted entities and presenting the organization’s services
- Building long-term professional relationships with departments and coordinators
- Continuously searching for new opportunities during graduation seasons and various events

2. Client Management (Sales Handling):

- Receiving client requests through various channels (WhatsApp, calls, visits)
- Analyzing client needs (number, budget, type of event)
- Providing integrated solutions that include:
  - Graduation attire (jacket, sash, caps)
  - Coordinating and preparing the venue (decor, balloons, themes)
  - Accompanying events (photo corners, shows, DJ)
  - Hospitality services (upon request)
- Preparing price quotes in coordination with management

3. Field Visits and Negotiation:

- Visiting client sites (schools, universities, event locations)
- Presenting a detailed service offer professionally
- Negotiating with clients to close deals
- Obtaining final approvals and confirming the request

4. Coordination and Execution:
- Coordinating with internal teams to start implementation

5. Financial Collection:

- Following up on payment collection (deposit and final payment)
- Ensuring receipt of all dues before or during implementation
- Delivering invoices and ensuring completion of financial procedures

6. Follow-up After Implementation:

- Measuring client satisfaction and obtaining feedback
- Strengthening the relationship with the client for future cooperation opportunities
- Requesting media materials (photos/videos) for marketing purposes

🧠 Required Skills and Qualifications:

- High communication skills and the ability to build relationships
- Diplomatic personality and strong persuasion and negotiation skills
- Ability to close sales deals
- High organizational and time management skills
- Artistic taste in coordination and design
- Ability to work in the field and travel
- Ability to withstand work pressure during seasons


📊 Performance Indicators (KPIs):

- Number of new clients monthly
- Number of field visits
- Deal closure rate
- Total monthly sales value
- Client satisfaction level
- Commitment to execution timelines and quality of delivery

breifcase0-1 years

locationRiyadh

1 day ago
Receptionist

Receptionist

📣 Job AdNew

Wosol_Concierge

Full-time
Position Overview:
We are seeking a well-presented and highly professional Concierge Associate to join our team within a prestigious luxury retail environment. The ideal candidate must have prior experience in high-end hospitality and demonstrate exceptional service standards.

Job Purpose:
To provide high-end concierge services to residents in luxury residential buildings, ensuring their daily needs are met efficiently and professionally, while delivering an exceptional living experience.

Key Responsibilities:
  • Welcome residents and visitors in a professional and courteous manner.
  • Handle daily resident requests (reservations, personal services, special arrangements).
  • Coordinate and follow up on maintenance and housekeeping services.
  • Arrange transportation and delivery services upon request.
  • Provide accurate information about on-site and external services (restaurants, events, facilities).
  • Receive and resolve complaints in a prompt and professional manner.
  • Coordinate with security and management to ensure a safe and well-managed environment.
  • Support and assist with residential events and community activities when required.

Qualifications:
  • Bachelor’s degree is required (minimum requirement).
  • Preferred fields: Hospitality, Tourism, Business Administration, or equivalent.
  • Strong command of English (spoken and written).
  • Previous experience in hospitality or customer service is an advantage.
  • Professional appearance and excellent communication skills.
  • Ability to work in a high-end, fast-paced environment.

Skills:
  • Exceptional customer service skills
  • Strong problem-solving abilities
  • Professional etiquette and interpersonal skills
  • Time management and organizational skills

breifcase2-5 years

locationRiyadh

3 days ago