Customer Services Full-time Jobs in Riyadh

Customer service representative required to work in a call center for a leading company, where the job requires direct communication with customers and providing effective solutions to their inquiries and complaints in a professional manner. The candidate must have excellent communication skills and fluent Arabic, with the ability to work under pressure and proficiency in using a computer.

Main tasks:

• Receiving phone calls and responding to customer inquiries

• Documenting and recording all calls and complaints in the system

• Following up on customer requests until they are resolved completely

• Providing accurate information about the company's products and services

• Achieving the required performance indicators in terms of the number of calls and service quality

• Participating in developing customer service procedures and improving their experience

Receptionist required to work in a prestigious health club, possesses a decent appearance and excellent communication skills and is proficient in both Arabic and English. They will be responsible for receiving visitors and guests and directing them, answering phone calls, organizing appointments, and managing incoming and outgoing mail.

Main tasks:

• Welcoming guests and visitors and providing appropriate hospitality

• Efficiently manage the booking and appointment system

• Handle correspondence and emails

• Professionally deal with inquiries and complaints

• Assist with various administrative tasks as needed

• Saudi
• Diploma or higher
• Proficiency in computer skills
• Excellent communication skills
• Knowledge of English is preferred

Accountant required for customers in a new restaurant in Al Olaya neighborhood next to Panorama

Must possess good manners and a cheerful smile

We look forward to meeting you

Solitaire is a luxury shopping center that offers an exceptional experience to its visitors:

We are looking for a Visitor Relations Specialist ..

• Providing customer service by answering questions, resolving issues, and providing information about the shopping center (store locations, events, facilities).

• Solving simple visitor problems such as lost items and providing directions or handling minor complaints, while escalating complex issues to the supervisor.

• Maintaining positive interaction with visitors through clear communication and a commitment to help, along with problem-solving skills.

• Documenting interaction details with visitors and providing feedback by recording their comments and observations.

• Assisting in data collection and updating frequently asked questions (FAQs) based on visitor inquiries.

• Following the approved procedures and protocols in the shopping center to ensure a consistent experience for visitors.

• Completing assigned tasks on time and to a high standard, as delegated by the Senior Visitor Service Officer or other team members.

• Develop, implement, and manage social media strategies for our clients.
• Identify and achieve key social media performance indicators.
• Prepare, manage, and monitor social media content plans and calendars.
• Create and execute creative ideas for photoshoots and short videos.
• Participate in campaign ideas regarding execution and measure the success of each campaign.
• Stay updated on the latest practices and best techniques in social media.
• Use social media tools such as Amplify and Talkwalker.
• Collaborate with the customer service, social media, and creative teams to ensure engaging content plans.
• Monitor user engagement and suggest content improvements.
• Recruit/train others in the social media team.
• Provide constructive feedback on social media plans and campaigns.

• Bachelor’s degree in Marketing, Communications, or a related field.
• At least 2 years of experience in social media.
• Comprehensive knowledge of various social media platforms.
• Strong written and verbal communication skills in both Arabic and English.
• Exceptional ability to create engaging and unique content.
• Organizational skills and the ability to manage time efficiently.
• Strong analytical skills to measure and improve performance.

Sensations is a European franchise for an entertainment experience related to the five senses. Soon, the Riyadh branch will be launched after the great success in Khobar. The entertainment experience lasts for two hours, where teams consisting of 4 to 15 people compete with each other through various sensory 'labs' where participants will test the abilities of the five senses to solve puzzles and challenges.

Our Website:

SENSAS RIYADH

Job Title

GAME MASTER or Senses Master.

The main task of the Senses Master is to ensure that participants have an enjoyable time during the entertainment experience.

Detailed Job Responsibilities:

1. Welcoming participants (those with prior reservations) with warmth and friendliness, and completing the payment process.

2. Hosting them in the game education room with enthusiasm and excitement, giving them an overview of the game using the best of your welcoming and presentation skills.

3. After that, participants will head to the senses rooms (all senses rooms are equipped with cameras, headphones, and microphones for communication with the Senses Master remotely), and you will head to the Senses Master room (also equipped with computers, microphones, and display screens) from which you will manage their entertainment tour remotely. Managing the game requires skills in managing and organizing participants, activating the spirit of fun, excitement, and motivation. This is done through:

- Guiding them and welcoming them in the multiple rooms.

- Educating them about the elements present in the rooms.

- Receiving their solutions to the puzzles and spreading a spirit of excitement and thrill.

Work hours: 8 hours daily (may increase or decrease depending on bookings)

Benefits

Medical insurance

Competitive salary

Fixed overtime allowance

Variable overtime bonuses

Weekly holidays: at least one day

Entertainment work environment

Required customer service representative with excellent communication skills in Arabic and a clear, friendly voice. The candidate must be able to handle customer inquiries and complaints efficiently and professionally, with the ability to work on a shift basis.

Main tasks:

• Answer incoming calls and provide immediate assistance to customers

• Document and record all calls and transactions in the company's system

• Solve customer problems and provide appropriate solutions

• Achieve performance indicators in terms of the number of calls and quality of service

• Follow up with relevant departments to ensure customer complaints are resolved

• Participate in improving service quality and developing work procedures

Requirements:

• Excellent communication skills.

• Ability to handle customers and solve problems efficiently.

• Proficiency in using computers and communication software.

• Commitment to evening work hours.

Benefits:

1- Health insurance for the employee.

2- Attractive salaries.

3- Promotions.

4- Two days off per week.

Customer reception and encouraging the improvement of customer service and satisfaction, and following up on disputes and complaints

- Responding to phone calls and emails

- Encouraging the implementation of hotel policies and procedures

- Presenting all the services we offer to the customer

- Reviewing hotel prices and organizing invoices accordingly

• - Working with the team and handling work pressure
• Conditions and Skills:
• Proficiency in using computers
• The ability to face the public
• Required Languages for the Job: English - Good
• Job Type: Full-time

Salary Range: 4000 Saudi Riyals

Basic Requirements

Gender: For both genders

This job is available for: Saudis only

Minimum Education Level: High school or equivalent

Minimum Experience Level: Beginner level (experience of less than a year to 3 years)